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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64455 Views
  • 16 replies
  • 37 likes
  • 64455 Views
  • 16 replies
  • 37 likes

Syncing songs painfully slow on an iphone 6 running the latest software.

Hello there, I've been having problems syncing my tracks to spotify on my iPhone 6. It's painfully slow in that just to sync 18 tracks, the phone has to time out at least 5 times to "pause track syncing because i've been inactive for too long". Is an...

  • Casual Listener
  • Hello there,   I've been having problems syncing my tracks to spotify on my iPhone 6. It's painfully slow in that just to sync 18 tracks, the phone has to time out at least 5 times to "pause...
  • TechDave88
  • Music Fan
  • 771 Views
  • 3 replies
  • 1 likes
  • 771 Views
  • 3 replies
  • 1 likes

Cant download offline music to Iphone?

My Iphone 6 cannot connect to my laptop, even though I am on the same WIfi. I dont even have a mobile option on the left hand side of my spotify. Probably about 4 months ago, I downloaded music through wifi with no isses, now I cant a solution. Pleas...

  • Regular
  • My Iphone 6 cannot connect to my laptop, even though I am on the same WIfi. I dont even have a mobile option on the left hand side of my spotify.  Probably about 4 months ago, I downloaded music...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

kevinharris

Black

  • Casual Listener
  • Black
  • kevinharris
  • Casual Listener
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

I just upgraded to Premium and it made a new account

I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all up using the email.When I went to my app however it...

  • Visitor
  • I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all ...
  • 439 Views
  • 0 replies
  • 0 likes
  • Account
    Facebook
    Premium
  • 439 Views
  • 0 replies
  • 0 likes

Got charged for renewal but it went to free

I got charged 14 for my monthly premium renewal yesterday but my account is now on free has this happened to anyone else ?

  • Newbie
  • I got charged 14 for my monthly premium renewal yesterday but my account is now on free has this happened to anyone else ?
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Created a family plan, but i cant access premium content

Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a iphone 5s and samsung galaxy s4. I have already rei...

  • Newbie
  • Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a ...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

songs are skipping on iphone and desktop

spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you

  • Newbie
  • spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you 
  • OviiiOne
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

No premium

I have paid for my premium account and the money has been removed is there any way to fix this issue?

  • Newbie
  • I have paid for my premium account and the money has been removed is there any way to fix this issue?
  • DasPeter
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

iOS App: Constant changes

Hello there. Please fix:-ABC Sorting in "Your Music" is defunct-Now Playing screen is missing the menu bar at the top (signal strengh etc.)-Time disappears on the now playing screen-App always opens with the "Now" option and starts playing some insig...

  • Visitor
  • Hello there.   Please fix: -ABC Sorting in "Your Music" is defunct -Now Playing screen is missing the menu bar at the top (signal strengh etc.) -Time disappears on the now playing screen -...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Spotify Hanging On Launch (iOS Beta 9)

Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've never had an issue isolated to the Spotify app. (Kudos, Spotify devs...

  • Newbie
  • Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've ne...
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes

Spotify connect

It doesn't show spotify connect on the bottom of a song & I have spotify premium.

  • Newbie
  • It doesn't show spotify connect on the bottom of a song & I have spotify premium.
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Record

Hello, I wonder if you can pay back premium and from the iphone app

  • Newbie
  • Hello, I wonder if you can pay back premium and from the iphone app
  • CameronKalic
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Spotify RUNNING

i am trying to use "running" to have music play at my running pace.It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?

  • Newbie
  • i am trying to use "running" to have music play at my running pace. It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?
  • OviiiOne
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Running with spotify
    wifi
  • 414 Views
  • 1 replies
  • 0 likes

**bleep** you Spotify

My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see why you dont have a call center and getting ahold ...

  • Newbie
  • My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see...
  • MattSuda
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

BMW Connected Drive and Album Covers

I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoither song.What's going wrong?Thx.

  • Casual Listener
  • I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoith...
  • mlansky
  • Music Fan
  • 2866 Views
  • 4 replies
  • 1 likes
  • 2866 Views
  • 4 replies
  • 1 likes

Album Art won't change in my BMW 320xi

So I just upgraded my iphone from the 4s to the 5s and now my Spotify album art will no longer change with the songs. I just purchased my BMW 320xi in March of this year and Spotify was working perfectly with my old iphone-the 4s. Now that I've upgra...

  • Newbie
  • So I just upgraded my iphone from the 4s to the 5s and now my Spotify album art will no longer change with the songs. I just purchased my BMW 320xi in March of this year and Spotify was working perfe...
  • mlansky
  • Music Fan
  • 733 Views
  • 1 replies
  • 1 likes
  • bmw i3
    spotify album art won't change
  • 733 Views
  • 1 replies
  • 1 likes

Solved!! Sorting playlists on iphone

I know you can individually sort songs in a playlist. Is there a way to sort by song/artist/album on iphone? I tried changing the order on my computer spotify but it doesnt translate to the iphone.

  • Newbie
  • I know you can individually sort songs in a playlist.  Is there a way to sort by song/artist/album on iphone? I tried changing the order on my computer spotify but it doesnt translate to the iph...
  • pizzawizard1
  • Regular
  • 16252 Views
  • 35 replies
  • 18 likes
  • 16252 Views
  • 35 replies
  • 18 likes

Charged for premium student

I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?

  • Newbie
  • I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes