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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64412 Views
  • 16 replies
  • 37 likes
  • 64412 Views
  • 16 replies
  • 37 likes

Why haven't the Spotify support contacted me yet? It's been days and I haven't gotten an answer.

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. Can someone please help me?

  • Casual Listener
  • I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. C...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

New to iOS. Problems downloading.

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also songs are appearing in a playlist called "local files"...

  • Regular
  • Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also son...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Ipod Touch last generation - error - Running on sidebar

Hi, I just bought the last ipod touch with iOS 8.3.I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection. Thansk all

  • Newbie
  • Hi,   I just bought the last ipod touch with iOS 8.3. I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection.   Thansk all
  • MaxD
  • Newbie
  • 1568 Views
  • 2 replies
  • 0 likes
  • ipod touch
    Running
  • 1568 Views
  • 2 replies
  • 0 likes

Playlists gone on one device

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install.I'm using sonos via the device that's giving me trouble. Should it make any diffe...

  • Newbie
  • I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install. I'm using sonos via the de...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't play

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and re-installing. Same problem. I should note that I co...

  • Newbie
  • For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and r...
  • JmannDriver
  • Newbie
  • 785 Views
  • 3 replies
  • 0 likes
  • 785 Views
  • 3 replies
  • 0 likes

Music not playing

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one.Any suggestions?Thanks

  • Newbie
  • Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one. Any suggestions? Thanks
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis?

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

  • Casual Listener
  • Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Cola reproducción en iPad

Hola,en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda por favor'gracias!Saludos.

  • Newbie
  • Hola, en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda p...
  • OviiiOne
  • Community Legend
  • 3027 Views
  • 1 replies
  • 0 likes
  • cola reproduccion
  • 3027 Views
  • 1 replies
  • 0 likes

Mi Suscripción no funciona

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratisAlguien sabe que se puede hacer?

  • Newbie
  • Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratis Alguien sabe que se puede hacer?
  • OviiiOne
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Bug with iOS app

Hi,When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

  • Casual Listener
  • Hi, When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Yamaha rx v479

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect?ThanksMArtin

  • Newbie
  • Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect? Thanks MArtin
  • 730 Views
  • 0 replies
  • 0 likes
  • 730 Views
  • 0 replies
  • 0 likes

Cannot use this abroad ??

Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same message. Followed troubleshooting uninstalled etc and st...

  • Newbie
  • Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same messa...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Gray spaces between songs

I see gray spaces instead of my songs after making some changes on an Android and in my iPhone, list have been ruined

  • Regular
  • I see gray spaces instead of my songs after making some changes on an Android and in my iPhone, list have been ruined
  • HoiBee
  • Roadie
  • 969 Views
  • 10 replies
  • 0 likes
  • 969 Views
  • 10 replies
  • 0 likes

Artists not saved...

Hello there, I have Spotify Premium but I didn't know that I should connect my Iphone on Spotify every month. Now my list of all artists is erased as it was not saved. What should I do to get it back? Thank you so much for your help...

  • Music Fan
  • Hello there,   I have Spotify Premium but I didn't know that I should connect my Iphone on Spotify every month. Now my list of all artists is erased as it was not saved. What should I do to ge...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Billed for premium, getting free

I arranged for free trial period on account, then decided to upgrade whilst on it. The first time it kicked me out of premium, I paid twice (via phone bill & apple a/c) by accident to resolve. When I cancelled the apple, back to free I went. Tried lo...

  • Newbie
  • I arranged for free trial period on account, then decided to upgrade whilst on it. The first time it kicked me out of premium, I paid twice (via phone bill & apple a/c) by accident to resolve. Wh...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Problem with the iOS app

Hi there:I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums were listed in alphabetical order by band name. This...

  • Regular
  • Hi there: I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums...
  • PapaQ
  • Newbie
  • 554 Views
  • 4 replies
  • 3 likes
  • 554 Views
  • 4 replies
  • 3 likes

Songs aren't saving

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

  • Casual Listener
  • Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!
  • 435 Views
  • 0 replies
  • 0 likes
  • save album
    Your Music
  • 435 Views
  • 0 replies
  • 0 likes

My Music: Songs have disappeared

Hello, I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save. I was loving all of this music on my iPhone, but then suddenly all my music has gone! When I navigate to...

  • Casual Listener
  • Hello,   I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save.    I was loving all of this ...
  • sophiareagan
  • Newbie
  • 4346 Views
  • 7 replies
  • 0 likes
  • 4346 Views
  • 7 replies
  • 0 likes

Solved!! Updated app crashes on iPad mini

I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone else having this problem?,

  • Newbie
  • I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone ...
  • pdemul
  • Spotify Legend
  • 1131 Views
  • 2 replies
  • 1 likes
  • 1131 Views
  • 2 replies
  • 1 likes