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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80665 Views
  • 19 replies
  • 37 likes
  • 80665 Views
  • 19 replies
  • 37 likes

Record

Hello, I wonder if you can pay back premium and from the iphone app

  • Newbie
  • Hello, I wonder if you can pay back premium and from the iphone app
  • CameronKalic
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Spotify RUNNING

i am trying to use "running" to have music play at my running pace.It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?

  • Newbie
  • i am trying to use "running" to have music play at my running pace. It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?
  • OviiiOne
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • Running with spotify
    wifi
  • 430 Views
  • 1 replies
  • 0 likes

**bleep** you Spotify

My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see why you dont have a call center and getting ahold ...

  • Newbie
  • My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see...
  • MattSuda
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

BMW Connected Drive and Album Covers

I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoither song.What's going wrong?Thx.

  • Casual Listener
  • I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoith...
  • mlansky
  • Music Fan
  • 2897 Views
  • 4 replies
  • 1 likes
  • 2897 Views
  • 4 replies
  • 1 likes

Album Art won't change in my BMW 320xi

So I just upgraded my iphone from the 4s to the 5s and now my Spotify album art will no longer change with the songs. I just purchased my BMW 320xi in March of this year and Spotify was working perfectly with my old iphone-the 4s. Now that I've upgra...

  • Newbie
  • So I just upgraded my iphone from the 4s to the 5s and now my Spotify album art will no longer change with the songs. I just purchased my BMW 320xi in March of this year and Spotify was working perfe...
  • mlansky
  • Music Fan
  • 762 Views
  • 1 replies
  • 1 likes
  • bmw i3
    spotify album art won't change
  • 762 Views
  • 1 replies
  • 1 likes

Solved!! Sorting playlists on iphone

I know you can individually sort songs in a playlist. Is there a way to sort by song/artist/album on iphone? I tried changing the order on my computer spotify but it doesnt translate to the iphone.

  • Newbie
  • I know you can individually sort songs in a playlist.  Is there a way to sort by song/artist/album on iphone? I tried changing the order on my computer spotify but it doesnt translate to the iph...
  • pizzawizard1
  • Regular
  • 16419 Views
  • 35 replies
  • 18 likes
  • 16419 Views
  • 35 replies
  • 18 likes

Charged for premium student

I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?

  • Newbie
  • I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Persistent Marketing and Notification Problem

Whenever I try to select the radio button for the option to 'Share with 3rd parties' off, it automatically reverts back. This was happening with the 'news by email' notification button in the past. This seems like it is intentional, and I demand that...

  • Newbie
  • Whenever I try to select the radio button for the option to 'Share with 3rd parties' off, it automatically reverts back. This was happening with the 'news by email' notification button in the past. T...
  • chr1sj0n3s
  • Newbie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! 21 GB Free space but offline PL's not Syncing

Hi, So I have an iPhone 6plus and my spotify app is taking 37.1GB which is fine I have 22.6GB free space left, loads right! So why has spotify stopped syncing any additional playlists that i want to be available offline. Is there a limit to the numbe...

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  • Casual Listener
  • Hi,   So I have an iPhone 6plus and my spotify app is taking 37.1GB which is fine I have 22.6GB free space left, loads right!   So why has spotify stopped syncing any additional playlis...
  • igorplzv
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Single song in a big playlist can't sync

I have a playlist consisting of 45 songs.1 of them is implemented from iTunes, the rest was available on Spotify.The one implemented from iTunes plays fine from iTunes itself and I made it show up in my playlist on Spotify - It is greyed out however ...

  • Newbie
  • I have a playlist consisting of 45 songs. 1 of them is implemented from iTunes, the rest was available on Spotify. The one implemented from iTunes plays fine from iTunes itself and I made it show u...
  • Rorey
  • Spotify
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Deleting messages from my iPad and iPod

How can I do that? Messages from people, who are no longer in my life, are still in my inbox. I would like my inbox to be deleted completely from all devices.

  • Newbie
  • How can I do that? Messages from people, who are no longer in my life, are still in my inbox. I would like my inbox to be deleted completely from all devices. 
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Favourite songs (premium account)

My favourite songs are no longer available!! I've deleted and reinstalled the app in my mobile (iPhone) but nothing changes.

  • Newbie
  • My favourite songs are no longer available!! I've deleted and reinstalled the app in my mobile (iPhone) but nothing changes.
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! Spotify 3.3.0 Green Update

The new green is freaking awful, it hurts my eyes. Come on Spotify, is this an attempt to make your app more visible compared to the upcoming Apple Music app.

  • Newbie
  • The new green is freaking awful, it hurts my eyes. Come on Spotify, is this an attempt to make your app more visible compared to the upcoming Apple Music app.
  • LEDWORKS
  • Casual Listener
  • 4412 Views
  • 40 replies
  • 25 likes
  • 4412 Views
  • 40 replies
  • 25 likes

Grey blocks appear throughout my songs and it wont play the song selected.

When i scroll down through my music, grey blocks divide up songs throughout the whole library. Also, when i select a song, it plays the one 5 songs above the selcted one. I've restarted my phone and also re-installed the app and its still happening.

  • Newbie
  • When i scroll down through my music, grey blocks divide up songs throughout the whole library. Also, when i select a song, it plays the one 5 songs above the selcted one. I've restarted my phone and ...
  • taximan20
  • Casual Listener
  • 1170 Views
  • 7 replies
  • 4 likes
  • 1170 Views
  • 7 replies
  • 4 likes

Grey things

There is some sort of weird grey thing between each song in My Muisic. It started around when the latest update came, its really annoying now! HELP!

  • Casual Listener
  • There is some sort of weird grey thing between each song in My Muisic. It started around when the latest update came, its really annoying now! HELP!
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Why did you take out the free weezy album off of lil Wayne's albums? When and how can I get it back?

I had the free weezy album from lil Wayne saved to my music and now that I checked, it got deleted. I went to search "lil wayne" and the album was deleted? Why did it delete? Just to make sure it wasn't a problem with my account? I don't know

  • Newbie
  • I had the free weezy album from lil Wayne saved to my music and now that I checked, it got deleted. I went to search "lil wayne" and the album was deleted? Why did it delete? Just to make sure it was...
  • xhyperix
  • Newbie
  • 755 Views
  • 1 replies
  • 0 likes
  • 755 Views
  • 1 replies
  • 0 likes

Songs Not Able to Play Offline

For all of my songs, the first song, the first one for each letter will not play offline. It says that it has been saved and should be played offline but it just doesn't. Also, when I press on the first song of let's say songs that start with the let...

  • Newbie
  • For all of my songs, the first song, the first one for each letter will not play offline. It says that it has been saved and should be played offline but it just doesn't. Also, when I press on the fi...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Premium

So in the app it says my subscription is free, but in the App Store "subscriptions" section it says it's good through the 23rd. I tried singing out and signing in, even deleting the app. What is happening??

  • Casual Listener
  • So in the app it says my subscription is free, but in the App Store "subscriptions" section it says it's good through the 23rd. I tried singing out and signing in, even deleting the app. What is happ...
  • Riolson3
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Premium showing up free

Purchased a new phone downloaded app and it is showing up free and I have premium have had it for about a year and now it says free in my old phone iPhone 5 and iPhone 6 plus

  • Visitor
  • Purchased a new phone downloaded app and it is showing up free and I have premium have had it for about a year and now it says free in my old phone iPhone 5 and iPhone 6 plus
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes