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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52549 Views
  • 16 replies
  • 36 likes
  • 52549 Views
  • 16 replies
  • 36 likes

Can't tell which albums are offline anymore - missing green icon

Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available offline (when viewing under the Albums tab). That i...

  • Casual Listener
  • Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available ...
  • Djtcf1
  • Newbie
  • 523 Views
  • 2 replies
  • 3 likes
  • 523 Views
  • 2 replies
  • 3 likes

Facebook and Spotify Account Link

I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browser via multiple tabs, they just go back and forth wi...

  • Casual Listener
  • I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browse...
  • Evannello
  • Casual Listener
  • 1218 Views
  • 4 replies
  • 0 likes
  • Account
    Facebook
    Spotify
  • 1218 Views
  • 4 replies
  • 0 likes

Play local files from Spotify Desktop and play it on mobile (without Connect)

l just accidentally did it right now. Im using premium so i have Connect. I have local files on Spotify Desktop then i played it on my iphone. But i closed the spotify desktop but it still plays on my Iphone. How is that possible? And how can i do it...

  • Casual Listener
  • l just accidentally did it right now. Im using premium so i have Connect. I have local files on Spotify Desktop then i played it on my iphone. But i closed the spotify desktop but it still plays on m...
  • DasPeter
  • Community Legend
  • 483 Views
  • 3 replies
  • 0 likes
  • 483 Views
  • 3 replies
  • 0 likes

30 minutes free error

I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.

  • Regular
  • I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.
  • krill_dagger
  • Regular
  • 574 Views
  • 1 replies
  • 1 likes
  • bug
    commercials
    iOS
  • 574 Views
  • 1 replies
  • 1 likes

iPhone 6: New Spotify app hides play time

Hello, I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left and the far right of the play progress bar that tells you h...

  • Regular
  • Hello,   I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left...
  • MattSuda
  • Spotify Star
  • 373 Views
  • 1 replies
  • 1 likes
  • 373 Views
  • 1 replies
  • 1 likes

Release Notes - Spotify for iOS 3.4.0

What's new in this version (3.4.0) Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.

  • Spotify
  • Spotify
  • What's new in this version (3.4.0)   Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.
  • MattSuda
  • Spotify Star
  • 1527 Views
  • 5 replies
  • 0 likes
  • 1527 Views
  • 5 replies
  • 0 likes

Solved!! Available offline but not the same on all devices

Hi guys, I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device. I do NOT want ALL (same) playlists available on all devices. Is that possible? If not make it possibl...

  • Casual Listener
  • Hi guys,   I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device.   I do NOT want ALL (same) playlis...
  • MattSuda
  • Spotify Star
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes

Solved!! 8GB of Storage taken up by Spotify even though it's uninstalled

Hi I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify. I have used spotify premium for years but have, at least for the time being, decided to move to Apple Music. I always had my starred play...

  • Casual Listener
  • Hi   I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify.   I have used spotify premium for years but have, at least for the tim...
  • Efficated
  • Casual Listener
  • 3374 Views
  • 2 replies
  • 0 likes
  • 3374 Views
  • 2 replies
  • 0 likes

iPhone 5 Starts in Offline Mode

I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode.

  • Casual Listener
  • I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode. 
  • TheMarbs
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Spotify mobile issue

There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse button where the search button should be.

  • Newbie
  • There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse but...
  • Jordi
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Unable to authorise account on Sonos

I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow pairing. When i do it comes up with 'Service Unreach...

  • Casual Listener
  • I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow p...
  • Jordi
  • Community Legend
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

No sound - songs not playing on iPad

HiI have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it without restarting.I have deleted and reinstalled the ap...

  • Newbie
  • Hi I have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it w...
  • Jordi
  • Community Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Solved!! Versión. Got iOS 6.1.6

I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.

  • Casual Listener
  • I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.
  • dnf
  • Newbie
  • 3516 Views
  • 3 replies
  • 1 likes
  • 3516 Views
  • 3 replies
  • 1 likes

Solved!! How to disable Spotify Connect

So, I have a question. How can I disable Spotify Connect??? Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, each of us on our respective iphone, cause whenever I choose a song on...

  • Casual Listener
  • So, I have a question.   How can I disable Spotify Connect???   Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, e...
  • loriscaetano
  • Casual Listener
  • 596 Views
  • 2 replies
  • 0 likes
  • 596 Views
  • 2 replies
  • 0 likes

Solved!! Missing sort button on Spotify iPad.

As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new released remove one of the neat feature that you g...

  • Newbie
  • As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new...
  • MattSuda
  • Spotify Star
  • 1939 Views
  • 9 replies
  • 2 likes
  • 1939 Views
  • 9 replies
  • 2 likes

Change language to English on spotify

Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like that im not really sure. Of course i want english b...

  • Casual Listener
  • Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like ...
  • user-removed
  • Not applicable
  • 5369 Views
  • 5 replies
  • 1 likes
  • 5369 Views
  • 5 replies
  • 1 likes

My shazam playlist

Hi,I have premium account with cosmote in Greece.I logged in Shazam with Spotify.But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!) How can I load it?

  • Newbie
  • Hi, I have premium account with cosmote in Greece. I logged in Shazam with Spotify. But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!)   How can I load it?
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

App wont recognize my premium account

My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:

  • Newbie
  • My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:
  • Pete
  • Roadie
  • 648 Views
  • 5 replies
  • 2 likes
  • 648 Views
  • 5 replies
  • 2 likes

Last.m is not scrobbling

Hi guys,I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is the chance to recover it?Thank you very much.

  • Casual Listener
  • Hi guys, I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is th...
  • mike_vengeance
  • Roadie
  • 337 Views
  • 3 replies
  • 0 likes
  • 337 Views
  • 3 replies
  • 0 likes

iPhone 5 + Spotify Connect + PS4 app

I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment. I have the Spotify app installed on the PS4 and it works fine after logging in to my account using the phone. Both on the same network. NO...

  • Regular
  • I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment.   I have the Spotify app installed on the PS4 and it works fine after logging in...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes