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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Mi Suscripción no funciona

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratisAlguien sabe que se puede hacer?

  • Newbie
  • Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratis Alguien sabe que se puede hacer?
  • OviiiOne
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Bug with iOS app

Hi,When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

  • Casual Listener
  • Hi, When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Yamaha rx v479

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect?ThanksMArtin

  • Newbie
  • Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect? Thanks MArtin
  • 739 Views
  • 0 replies
  • 0 likes
  • 739 Views
  • 0 replies
  • 0 likes

Cannot use this abroad ??

Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same message. Followed troubleshooting uninstalled etc and st...

  • Newbie
  • Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same messa...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Gray spaces between songs

I see gray spaces instead of my songs after making some changes on an Android and in my iPhone, list have been ruined

  • Regular
  • I see gray spaces instead of my songs after making some changes on an Android and in my iPhone, list have been ruined
  • HoiBee
  • Roadie
  • 989 Views
  • 10 replies
  • 0 likes
  • 989 Views
  • 10 replies
  • 0 likes

Artists not saved...

Hello there, I have Spotify Premium but I didn't know that I should connect my Iphone on Spotify every month. Now my list of all artists is erased as it was not saved. What should I do to get it back? Thank you so much for your help...

  • Music Fan
  • Hello there,   I have Spotify Premium but I didn't know that I should connect my Iphone on Spotify every month. Now my list of all artists is erased as it was not saved. What should I do to ge...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Billed for premium, getting free

I arranged for free trial period on account, then decided to upgrade whilst on it. The first time it kicked me out of premium, I paid twice (via phone bill & apple a/c) by accident to resolve. When I cancelled the apple, back to free I went. Tried lo...

  • Newbie
  • I arranged for free trial period on account, then decided to upgrade whilst on it. The first time it kicked me out of premium, I paid twice (via phone bill & apple a/c) by accident to resolve. Wh...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Problem with the iOS app

Hi there:I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums were listed in alphabetical order by band name. This...

  • Regular
  • Hi there: I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums...
  • PapaQ
  • Newbie
  • 576 Views
  • 4 replies
  • 3 likes
  • 576 Views
  • 4 replies
  • 3 likes

Songs aren't saving

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

  • Casual Listener
  • Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!
  • 443 Views
  • 0 replies
  • 0 likes
  • save album
    Your Music
  • 443 Views
  • 0 replies
  • 0 likes

My Music: Songs have disappeared

Hello, I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save. I was loving all of this music on my iPhone, but then suddenly all my music has gone! When I navigate to...

  • Casual Listener
  • Hello,   I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save.    I was loving all of this ...
  • sophiareagan
  • Newbie
  • 4353 Views
  • 7 replies
  • 0 likes
  • 4353 Views
  • 7 replies
  • 0 likes

Solved!! Updated app crashes on iPad mini

I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone else having this problem?,

  • Newbie
  • I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone ...
  • pdemul
  • Spotify Legend
  • 1143 Views
  • 2 replies
  • 1 likes
  • 1143 Views
  • 2 replies
  • 1 likes

My iPhone 6 won't shop up under devices on iMac

Hi all, I've just created a new playlist on my iMac that contains several local files. I want to be able to transfer these local files to my phone for offline listening. However my iPhone will not show up under devices, I have tried several methods s...

  • Newbie
  • Hi all,   I've just created a new playlist on my iMac that contains several local files. I want to be able to transfer these local files to my phone for offline listening. However my iPhone wi...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

When I select a song, the wrong song plays

I have found similar topics on the community board, but none are quite the same as mine.I have Spotify Premium and should be able to play any song I want. However, I just started having this problem where I click on a song in my main "Songs" playlist...

  • Newbie
  • I have found similar topics on the community board, but none are quite the same as mine. I have Spotify Premium and should be able to play any song I want. However, I just started having this prob...
  • user-removed
  • Not applicable
  • 1063 Views
  • 3 replies
  • 1 likes
  • 1063 Views
  • 3 replies
  • 1 likes

iPhone app not scrobbling from iPhone

iPhone 5S / iOS 8.4 last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work) Nothing i listen to shows up in my last.fm. It works fine when i use the desktop app. It has been lik...

  • Newbie
  • iPhone 5S / iOS 8.4   last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work)   Nothing i listen to shows up in ...
  • 536 Views
  • 0 replies
  • 0 likes
  • IOS 8.4
    iPhone 5S
    last.fm
    scrobbling
  • 536 Views
  • 0 replies
  • 0 likes

music timer use on iphone

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song. On the iphone it does not do that, Why? In my line of work it is helpful to see the amount of time left per song.

  • Newbie
  • On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song.  On the iphone it does not do that, Why?  In my line of work i...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Delete account

I would like my account permanently deleted asap; as i no longer need the service

  • Casual Listener
  • I would like my account permanently deleted asap; as i no longer need the service
  • Mattosaurus
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

spotify problems with ipod nano 6th generation

Hi all, I have a problem with ipod nano 6th generation: I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online mode). I reset my ipod, update firmware...but nothing happen...

  • Newbie
  • Hi all, I have a problem with ipod nano 6th generation:   I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online ...
  • Mattosaurus
  • Community Legend
  • 2121 Views
  • 1 replies
  • 0 likes
  • 2121 Views
  • 1 replies
  • 0 likes

Trying to login on my IPad with new premium account

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad.I then reinstalled and tried to login with my own new account. However I continue to get the following mess...

  • Newbie
  • I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad. I then reinstalled and tried to login with my own ne...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

please help: none of my songs will play on my iPhone!

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installing but that doesn't help. I'm signed up for premium...

  • Newbie
  • When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installi...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes