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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62730 Views
  • 16 replies
  • 37 likes
  • 62730 Views
  • 16 replies
  • 37 likes

My premium won't work when I'm offline

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. Help!

  • Newbie
  • I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. He...
  • LordRollin
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! Local files not syncing anymore

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you could select if you want to sync the entire playli...

  • Regular
  • After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you...
  • ptofil
  • Newbie
  • 1260 Views
  • 3 replies
  • 1 likes
  • 1260 Views
  • 3 replies
  • 1 likes

iOS App menu page useless if you've got a mobile data allowance

When you start the app you're presented with the following options: SearchNowMomentsRunningMusicShowsYour Library As it turns out, if I'm outside and wanting to save my mobile data allowance, the only one I'm interested in is the last one: the music ...

  • Gig Goer
  • When you start the app you're presented with the following options:   Search Now Moments Running Music Shows Your Library   As it turns out, if I'm outside and wanting to sav...
  • LordRollin
  • Community Legend
  • 713 Views
  • 1 replies
  • 0 likes
  • Interface
    mobile data
    the obtuse wizards of Spotify mountain who decide the minor annoyances of thousands based on the consistency of their breakfast
  • 713 Views
  • 1 replies
  • 0 likes

Problems in update 3.0.0 :mansad:

Yesterday my iphone 4S show me an update in the appthe content says (The new experience of genders ins Spotify now is avilable for iPad)I download the update but the from yesterday to today when you try to open the app;my mobile restart....Please hel...

  • Casual Listener
  • Yesterday my iphone 4S show me an update in the app the content says (The new experience of genders ins Spotify now is avilable for iPad) I download the update but the from yesterday to today when ...
  • ugaldej
  • Casual Listener
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Album art mission when in offline mode.

When I am using Spotify on my iphone 6 plus offline, album art does not show. This has been happening for about 2 weeks now. Any help is appreciated. Mike

  • Newbie
  • When I am using Spotify on my iphone 6 plus offline,  album art does not show.   This has been happening for about 2 weeks now.    Any help is appreciated.   Mike
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Solved!! How do I use Spotify (free) on my iPhone?

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Black, or White. I do have the latest iOS which is iOS ...

  • Casual Listener
  • Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Blac...
  • micki31
  • Newbie
  • 81272 Views
  • 8 replies
  • 1 likes
  • 81272 Views
  • 8 replies
  • 1 likes

One track stops the queue and can't repeat itself

Hi, So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listened to once : the track stops at the end and freeze, no matter...

  • Visitor
  • Hi,   So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listene...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Solved!! sound stops after approx 30 seconds

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays. Restarting the app results in track again playing for 30 seconds. Happens with any track. Tried uninstalling and reinstalli...

  • Newbie
  • Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays.   Restarting the app results in track again playing for 30 second...
  • mkbean
  • Newbie
  • 1696 Views
  • 3 replies
  • 0 likes
  • 1696 Views
  • 3 replies
  • 0 likes

Spotify crash au démarrage sur tous mes supports mobiles iOS

Bonjour, J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relancer les syncronisations. Ce n'est pas simultané sur tous les apparei...

  • Newbie
  • Bonjour,    J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relance...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Albums not playing in order

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random song from the album next, not the next track on th...

  • Newbie
  • Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random...
  • MattSuda
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

[BUG][iOS] Controlling phone app from desktop

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my machine [iOS]

  • Newbie
  • When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my ...
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Now tab gone

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I uninstalled and reinstalled the app, logged in and logg...

  • Newbie
  • What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I unin...
  • MattSuda
  • Spotify Star
  • 718 Views
  • 1 replies
  • 0 likes
  • 718 Views
  • 1 replies
  • 0 likes

Spotify running

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

  • Newbie
  • Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?
  • MattSuda
  • Spotify Star
  • 765 Views
  • 3 replies
  • 0 likes
  • 765 Views
  • 3 replies
  • 0 likes

Spotify PREMIUM NOT WORKING ON IOS!!

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app. My...

  • Casual Listener
  • I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a ...
  • MattSuda
  • Spotify Star
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Cobro mal

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

  • Visitor
  • Contraté 3 meses por 9 pesos y me cobraron 99 pesos
  • OviiiOne
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • mal cobro
    me cobraron mal
    meses de premium mal
    Premium
  • 526 Views
  • 1 replies
  • 0 likes

Solved!! Sync Quality

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" because I sync it offline or is it quality "extreme" bec...

  • Casual Listener
  • I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" becau...
  • icebabe
  • Casual Listener
  • 13092 Views
  • 6 replies
  • 0 likes
  • 13092 Views
  • 6 replies
  • 0 likes

No Track Information (Title, Artist, Artwork) on BMW

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I wouldn't have to take my phone out every time I got ...

  • Regular
  • I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I w...
  • jhnrk3
  • Casual Listener
  • 4657 Views
  • 8 replies
  • 0 likes
  • 4657 Views
  • 8 replies
  • 0 likes

Premium on iPhone app

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ease help

  • Casual Listener
  • It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ...
  • Taylor
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 419 Views
  • 1 replies
  • 0 likes

Playlists deleted and song only plays for 1 and a half minutes

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds.

  • Casual Listener
  • My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds. 
  • Taylor
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

Track on IOS device isn't matching what's playing through PS4

Hey For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the track I started playing when syncing the devices together. When I ...

  • Newbie
  • Hey 🙂   For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the tra...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes