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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64444 Views
  • 16 replies
  • 37 likes
  • 64444 Views
  • 16 replies
  • 37 likes

Volume slider disappear

where are the volume icon and volume slider? they both disappear, how to control the volume???

  • Casual Listener
  • where are the volume icon and volume slider? they both disappear, how to control the volume???
  • Uurakbs
  • Casual Listener
  • 1092 Views
  • 2 replies
  • 0 likes
  • 1092 Views
  • 2 replies
  • 0 likes

Problem with syncing

Hello. I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I've tried syncing with Wi-Fi and data. Only 5 of the songs ha...

  • Newbie
  • Hello.   I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I'...
  • user-removed
  • Not applicable
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Cl

Wh

  • Visitor
  • Wh
  • user-removed
  • Not applicable
  • 1868 Views
  • 3 replies
  • 0 likes
  • clock
    fullscreen
    iphone
    time
  • 1868 Views
  • 3 replies
  • 0 likes

Student account trouble

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice and I still don't have the premium. Please help

  • Newbie
  • I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice an...
  • MattSuda
  • Spotify Star
  • 513 Views
  • 1 replies
  • 0 likes
  • charging my account
    Troubleshooting
  • 513 Views
  • 1 replies
  • 0 likes

No more free spotifuggle on my i phone !!??

Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of itand it just stays stuck.

  • Newbie
  • Can't get free listening anymore on i-phone 4s.  It displays the "go premium" Spotify ad.   I click on "got it", as I usually do to get rid of it and it just stays stuck.
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Offline playlist sync - 2 devices (ipod / ipad) different sync

Hello, I hope this is an easy one to answer.. I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. But I do not have the enough capacity on my iphone.. Is there a way to...

  • Visitor
  • Hello,   I hope this is an easy one to answer..   I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. B...
  • user-removed
  • Not applicable
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Cant control volume

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my accountSomeone help me pleaSe!!!

  • Newbie
  • I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my account Someone help me pleaSe!!!
  • 291 Views
  • 0 replies
  • 1 likes
  • 291 Views
  • 0 replies
  • 1 likes

Covers Iphone 6

Hi, Can we put missing covers to a local file?....is there any way to achieve this?... Thanks.

  • Casual Listener
  • Hi,   Can we put missing covers to a local file?....is there any way to achieve this?...   Thanks.
  • marcometal
  • Casual Listener
  • 479 Views
  • 4 replies
  • 0 likes
  • 479 Views
  • 4 replies
  • 0 likes

Solved!! Spotify running

I see everyone talking about the Spotify Running feature. What is this?

  • Regular
  • I see everyone talking about the Spotify Running feature. What is this?
  • DasPeter
  • Community Legend
  • 1053 Views
  • 1 replies
  • 0 likes
  • Spotify running
  • 1053 Views
  • 1 replies
  • 0 likes

change the country

Hello,How many times can I change my country in spotify free? And how can I do it?Thank you so much!

  • Newbie
  • Hello, How many times can I change my country in spotify free? And how can I do it? Thank you so much!
  • DasPeter
  • Community Legend
  • 1276 Views
  • 1 replies
  • 1 likes
  • 1276 Views
  • 1 replies
  • 1 likes

Solved!! Problem with image

Hello everyone, i have a problem with Spotify on my iPhone. Why it is like this now? Usually the picture is much bigger. Thanks for your help.

IMG_5264[1].PNG
  • Casual Listener
  • Hello everyone, i have a problem with Spotify on my iPhone.  Why it is like this now? Usually the picture is much bigger.  Thanks for your help.      
  • user-removed
  • Not applicable
  • 526 Views
  • 5 replies
  • 0 likes
  • 526 Views
  • 5 replies
  • 0 likes

Solved!! playing a station continously

I am a premium customer. When playing a sation, after one song Spotify quits!

  • Regular
  • I am a premium customer. When playing a sation, after one song Spotify quits!
  • 12161232002
  • Casual Listener
  • 572 Views
  • 8 replies
  • 0 likes
  • 572 Views
  • 8 replies
  • 0 likes

Bad sound quality compared to windows version

I use spotify premium for all my audio.At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances.I noticed when I play spotify music on the minix (spdif passthrough to my deno...

  • Casual Listener
  • I use spotify premium for all my audio. At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances. I noticed when I play...
  • jamienieuwland1
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Offline mode syncs just half the songs

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the only list i have available on offline mode and it ha...

  • Newbie
  • Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the o...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

iPhone 5 not showing up in devices on Spotify for Windows

Hello everyone, I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop version. I have deleted and redownloaded both for the iPhone ...

  • Newbie
  • Hello everyone,   I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop...
  • kwamin
  • Regular
  • 2812 Views
  • 3 replies
  • 0 likes
  • devices
    iphone
    Not showing up
  • 2812 Views
  • 3 replies
  • 0 likes

Solved!! Include description in my published playlist

I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see attached screenshots).I use the desktop PC client, iP...

  • Music Fan
  • I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see at...
  • MattSuda
  • Spotify Star
  • 15115 Views
  • 1 replies
  • 2 likes
  • 15115 Views
  • 1 replies
  • 2 likes

Login without facebook

I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent that from happening to me. It won't let me login on my...

  • Newbie
  • I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent tha...
  • Taylor
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Online

Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!

  • Newbie
  • Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!
  • MattSuda
  • Spotify Star
  • 305 Views
  • 2 replies
  • 0 likes
  • Mac
  • 305 Views
  • 2 replies
  • 0 likes

Songs Not Playing On IOS

When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the same problem! Pretty upset because I'm paying for Pre...

  • Casual Listener
  • When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the sa...
  • Ivan92
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Spotify not working
  • 447 Views
  • 1 replies
  • 0 likes

Playlists Load, But Songs & Radio Won't Play

Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ignoring me.

  • Newbie
  • Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ig...
  • adriennestorrs
  • Casual Listener
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes