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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64226 Views
  • 16 replies
  • 37 likes
  • 64226 Views
  • 16 replies
  • 37 likes

Solved!! IPhone App very often stopps in lockscreen

Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate.When I never use the lockscreen it works perfect. I am using an iPhone 6 with iOS 8.3. Airplay over Apple TV and...

  • Casual Listener
  • Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate. When I never use the lockscreen it works perfect. I am usin...
  • Selina33
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

iPhone playlist sorting option - new tracks on top

Hi, The following issue has been annoying me for quite some time now. I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest tracks are on the top of the list, so that I can listen to all my new...

  • Casual Listener
  • Hi,   The following issue has been annoying me for quite some time now.   I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest ...
  • Fishtaco
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Songs don't play when imported?

I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my imported songs?

  • Newbie
  • I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Solved!! Available Offline Switch Keeps Turning Off

I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instead flips the switch back off. I have not reached my ...

  • Casual Listener
  • I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instea...
  • rach92g
  • Casual Listener
  • 2650 Views
  • 4 replies
  • 0 likes
  • 2650 Views
  • 4 replies
  • 0 likes

Spotify needs read ahead caching

By that I do not mean offline access as that requires some thought and planning. BUt I mostly use spotify in the car, where I do not have a garunteed data connection. If I start spotify radio, the app knows what songs are due to be played next so why...

  • Newbie
  • By that I do not mean offline access as that requires some thought and planning. BUt I mostly use spotify in the car, where I do not have a garunteed data connection. If I start spotify radio, the ap...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Charged THREE times without premium!

I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank statements but as soon as I sent them, they suddenly s...

  • Casual Listener
  • I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank sta...
  • OviiiOne
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

EQ on version 2.9.0 not working

Hi, I don't change the EQ too much because I have good headphone, so I just added a bit more high-tones a while back. I'm currently traveling and wanted to play with the EQ to compensate for the noise around me. After the first on/off toggle of the E...

  • Newbie
  • Hi, I don't change the EQ too much because I have good headphone, so I just added a bit more high-tones a while back. I'm currently traveling and wanted to play with the EQ to compensate for the nois...
  • 453 Views
  • 0 replies
  • 0 likes
  • 2.9.0
    Equalizer
  • 453 Views
  • 0 replies
  • 0 likes

no sound local files

no sound when playing loacl files on iphone 5, no probs on spotify files, when connected to laptop phone is not recognized. solutions?

  • Casual Listener
  • no sound when playing loacl files on iphone 5, no probs on spotify files, when connected to laptop phone is not recognized. solutions?
  • linask24
  • Casual Listener
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Stuttering Audio

This wasn't an issue until a few months ago for me. No system changes until after the stuttering began. There doesn't seem to be a rhyme or reason to this, but I tried reinstalling the OS and everything, but I still get a slight stutter during songs ...

  • Regular
  • This wasn't an issue until a few months ago for me. No system changes until after the stuttering began.   There doesn't seem to be a rhyme or reason to this, but I tried reinstalling the OS an...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Synchronised songs not available

Hello everyone, I am a premium user for a while now, and I am experimenting a problem since a few months.I succeed to transfer some music I have on my laptop to my iPhone with the sync. It was working perfectly, but after a few days, all the transfer...

IMG_4322.jpg
  • Newbie
  • Hello everyone,   I am a premium user for a while now, and I am experimenting a problem since a few months. I succeed to transfer some music I have on my laptop to my iPhone with the syn...
  • Fishtaco
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

odd problem

My local files dont continue playin after one song is finshed even though the songs are synched. And it doesnt say devices in the sidebar so my device doesnt show. Please PM me with help

  • Regular
  • My local files dont continue playin after one song is finshed even though the songs are synched. And it doesnt say devices in the sidebar so my device doesnt show. Please PM me with help
  • Fishtaco
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! IPhone app dies when searching

When entering the first character it just dies.Now the only way to find content is to use Google search and browsing the search results there.I am premium user. About 5 GB of data.

  • Regular
  • When entering the first character it just dies. Now the only way to find content is to use Google search and browsing the search results there. I am premium user. About 5 GB of data.
  • Neben
  • Regular
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

Offline mode not working on iphone 5s

What's the point of having premium if I cant play my songs offline. Offline mode works fine on my laptop but does not work on my Iphone 5s, the arrow stays grey everytime. Please help!!!!! Ruth

  • Newbie
  • What's the point of having premium if I cant play my songs offline. Offline mode works fine on my laptop but does not work on my Iphone 5s, the arrow stays grey everytime. Please help!!!!!  &nb...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Can´t add any mp3 from my laptop to spotify AND spotify doesnt recognize iphone 5s anymore

Since yetserday i figured spotify doesnt recognzie my ihpone 5s anymore. i tryied all, deleting the software on the macbook and reinstalled it, updated the app on my iphone. retsarted both etc.....i am a bit afraid to delete the app on my iphone, as ...

  • Newbie
  • Since yetserday i figured spotify doesnt recognzie my ihpone 5s anymore. i tryied all, deleting the software on the macbook and reinstalled it, updated the app on my iphone. retsarted both etc..... ...
  • cjeaton
  • Casual Listener
  • 447 Views
  • 1 replies
  • 1 likes
  • 447 Views
  • 1 replies
  • 1 likes

Offline sync

I am unable to sync playlists offline on my iPhone 6 over wifi. They will sync over cellular. I have a premium subscription. What happens is you slide the toggle over to the right to make the playlist available offline and the arrow just stays gray. ...

  • Regular
  • I am unable to sync playlists offline on my iPhone 6 over wifi. They will sync over cellular. I have a premium subscription. What happens is you slide the toggle over to the right to make the playlis...
  • RyanMiller
  • Regular
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

When trying to access premium I get "In app purchases not available in your region"

On my old iphone 5, if I chose "upgrade to premium" it allowed me enter my itunes password and it all worked, although I didn't actually action payment. Since upgrading phone as soon as I click on "get Premium" I get the message"In app purchases not ...

  • Visitor
  • On my old iphone 5, if I chose "upgrade to premium" it allowed me enter my itunes password and it all worked, although I didn't actually action payment. Since upgrading phone as soon as I click on "g...
  • aryaboomer
  • Newbie
  • 7036 Views
  • 3 replies
  • 1 likes
  • 7036 Views
  • 3 replies
  • 1 likes

Solved!! Offline mode

My offline mode will not work. I have Grey arrows next to the song when they are meant to be green for a few days now.I have an IOS 8.3 on an iPhone 5sSpotify version 2.9.0.1954

  • Visitor
  • My offline mode will not work. I have Grey arrows next to the song when they are meant to be green for a few days now. I have an IOS 8.3 on an iPhone 5s Spotify version 2.9.0.1954
  • RyanMiller
  • Regular
  • 520 Views
  • 2 replies
  • 0 likes
  • 520 Views
  • 2 replies
  • 0 likes

Solved!! Severe problems on my iPhone

Hi there, (not-native english speaking, excuse me for my broken english) At first, the problem was the random pausing of songs at around 1:30-1:50. Restarting the song kept it pausing at the same moment, and I couldnt find a option to listen the comp...

  • Casual Listener
  • Hi there, (not-native english speaking, excuse me for my broken english)   At first, the problem was the random pausing of songs at around 1:30-1:50. Restarting the song kept it pausing at the...
  • user-removed
  • Not applicable
  • 691 Views
  • 5 replies
  • 1 likes
  • 691 Views
  • 5 replies
  • 1 likes

issues with adding local files to my iphone 5 from windows.

So ive added some files off soundcloud and dowloaded them onto my pc, which work on my pc. I then tried to add them to my iphone. they are both connected to the same wifi and my pc is online and my phone is online on spotify. My playlists are turned ...

  • Newbie
  • So ive added some files off soundcloud and dowloaded them onto my pc, which work on my pc. I then tried to add them to my iphone. they are both connected to the same wifi and my pc is online and my p...
  • 565 Views
  • 0 replies
  • 0 likes
  • iphone 5
    local files
    local files on iphone
  • 565 Views
  • 0 replies
  • 0 likes