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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71679 Views
  • 16 replies
  • 37 likes
  • 71679 Views
  • 16 replies
  • 37 likes

Superuser Contribution Music has stopped playing in random

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually knows what I am talking about. It’s nothing to do wi...

  • Visitor
  • I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually k...
  • OscarDC
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade skipping up to a minute

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already at the chorus.

  • Newbie
  • I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already...
  • Eni
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Chromecast with Google TV takes a long time

PlanPremiumCountryFinland DeviceiPhone 13 miniChromecast with Google TVOperating SystemiOS 16.2 My Question or IssueI've had a lot of connection issues after switching from Chromecast Ultra to Chromecast with Google TV (UHD). If Google TV's Spotify a...

  • Regular
  • Plan Premium Country Finland   Device iPhone 13 mini Chromecast with Google TV Operating System iOS 16.2   My Question or Issue I've had a lot of connection issues after switchi...
  • muurain
  • Regular
  • 904 Views
  • 4 replies
  • 0 likes
  • 904 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Radio doesn’t play all tracks. Spotify Connect

PlanPremiumCountrySwedenDeviceIPhone 12Operating SystemiOS 16.2 when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. If I play the radio on This iPhone it plays as expected all tracks in order. as soon ...

  • Regular
  •   Plan Premium Country Sweden Device IPhone 12 Operating System iOS 16.2   when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. &n...
  • Oizo123
  • Regular
  • 740 Views
  • 6 replies
  • 0 likes
  • 740 Views
  • 6 replies
  • 0 likes

Spotify stoppt meine Musik von alleine und das immer wieder hat jemand Tips

Wenn ich Musik höre stoppt Spotify meine Musik, ich drücke immer wieder auf play doch Spotify stoppt sie wieder was wirklich anstrengt ist

  • Visitor
  • Wenn ich Musik höre stoppt Spotify meine Musik, ich drücke immer wieder auf play doch Spotify stoppt sie wieder was wirklich anstrengt ist
  • kaworu_bloodpaw
  • Roadie
  • 726 Views
  • 1 replies
  • 0 likes
  • 726 Views
  • 1 replies
  • 0 likes

Spotify Loses My Spot

Device: Iphone 14 Pro Max When I play music through my AirPods Pro (Version 5859) and I pause it or put my AirPods Pro in the charging case, Spotify will lose the place of my current song i.e. I have to go back into Spotify and start the song over/pl...

  • Casual Listener
  • Device: Iphone 14 Pro Max   When I play music through my AirPods Pro (Version 5859) and I pause it or put my AirPods Pro in the charging case, Spotify will lose the place of my current song i....
  • kaworu_bloodpaw
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make Spotify play automatically when it connects to bluetooth

When I enter my car, my phone automatically connects to an FM transmitter. I wanted Spotify to start playing my Classic Rock playlist automatically, since, when im in a hurry I have to drive without music or try and make it play with one hand. I've t...

  • Visitor
  • When I enter my car, my phone automatically connects to an FM transmitter. I wanted Spotify to start playing my Classic Rock playlist automatically, since, when im in a hurry I have to drive without ...
  • MihailY
  • Moderator
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mix stuck in shuffle mode

PlanFree/PremiumCountryEnglandDeviceiPhone 6sOperating SystemiOS 15.7.1 My Question or IssueAll of my playlists including my daily mixes are stuck on shuffle. Usually the daily mixes allow me to play whichever song I want. I’ve made sure to uncheck s...

  • Casual Listener
  •   Plan Free/Premium Country England Device iPhone 6s Operating System iOS 15.7.1   My Question or Issue All of my playlists including my daily mixes are stuck on shuffle. Usually...
  • Caboozy
  • Music Fan
  • 1182 Views
  • 10 replies
  • 1 likes
  • 1182 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can’t use app

So I have just signed up again so I can use on my mobile. Surprise it will download but not open the app. I have deleted and reinstalled 5 times but still no. can anyone help me please. Otherwise I will cancel subscription with disappointment. not No...

  • Casual Listener
  • So I have just signed up again so I can use on my mobile. Surprise it will download but not open the app. I have deleted and reinstalled 5 times but still no.  can anyone help me please. Ot...
  • AlejaR
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution When reshuffling the playlist goes back to the original shuffled playlist

For example if you have shuffle turned on, then unshuffle, then reshuffle the playlist is not reshuffled, it goes back to the original shuffle

  • Visitor
  • For example if you have shuffle turned on, then unshuffle, then reshuffle the playlist is not reshuffled, it goes back to the original shuffle
  • AlejaR
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in on iphone

i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.

  • Visitor
  • i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.
  • AlejaR
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast display

PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS 16 My Question or IssueI want to be able to display podcast episodes in the home view as a compact list instead of large images. I also want to be able to hide played episodes here on the home scre...

  • Casual Listener
  • Plan Premium Country USA Device iPhone Operating System iOS 16   My Question or Issue I want to be able to display podcast episodes in the home view as a compact list instead of large ...
  • Elocing
  • Casual Listener
  • 762 Views
  • 2 replies
  • 0 likes
  • 762 Views
  • 2 replies
  • 0 likes

Lyrics Glitching (iOS 15/iPhone 11)

PlanPremium CountryUSA Device(iPhone 11) Operating System(iOS 15) My Question or IssueThe lyrics on my Spotify app have been glitching for almost 3 weeks now. They either don’t load or the loading screen blocks the lyrics. This happens about 80% of t...

  • Casual Listener
  •   Plan Premium   Country USA   Device (iPhone 11)   Operating System (iOS 15)   My Question or Issue The lyrics on my Spotify app have been glitching for almost...
  • kaworu_bloodpaw
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • app glitch
    Software Glitch
  • 293 Views
  • 1 replies
  • 0 likes

No sound when connected to HondaLink via bluetooth or usb since upgrading to ios9

Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb cable) The car stereo display shows the song curre...

  • Newbie
  • Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb...
  • Zlocam1
  • Newbie
  • 2299 Views
  • 3 replies
  • 2 likes
  • 2299 Views
  • 3 replies
  • 2 likes

Superuser Contribution Apple Car Play (offline) not really functional

PlanPremium DeviceiPhone 14 proOperating SystemiOS 16.3 My Question or IssueWhen I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correctly) under "Home" that I am offline.The problem is that under "Recently Played",...

  • Casual Listener
  • Plan Premium   Device iPhone 14 pro Operating System iOS 16.3   My Question or Issue When I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correct...
  • Guillermo48
  • Casual Listener
  • 789 Views
  • 3 replies
  • 0 likes
  • 789 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I lost for the premium individual and it auto resigned

I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not todayI didn’t use the account since then, until i log in today and see thisplease respond in this email if you can  

391B25DE-4BCF-4A28-AF0B-B978F942840F.png 7211DBCF-6844-427A-AF5D-4428222A8957.png
  • Casual Listener
  • I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not today I didn’t use the account since then, until i log in today and see this please respond...
  • Huy__-_-__
  • Casual Listener
  • 415 Views
  • 4 replies
  • 0 likes
  • 415 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue Glitch

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12 My Question or IssueOver the last few months, I have had a consistent issue with my queue not loading the last song that is added to the queue. It makes editing the queue very difficult an...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone XR Operating System iOS 12   My Question or Issue Over the last few months, I have had a consistent issue with my queue not loading th...
  • sarouboo
  • Visitor
  • 2408 Views
  • 6 replies
  • 5 likes
  • Glitch
    hidden
    queue
    report
  • 2408 Views
  • 6 replies
  • 5 likes

Superuser Contribution Quiero eliminar los dispositivos sin conexión

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AlejaR
  • Moderator
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don’t have the canvas option, how do I get it?

No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off doesn’t show up. I deleted and reinstalled it, i sig...

  • Visitor
  • No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off d...
  • Harleygooze
  • Newbie
  • 1394 Views
  • 5 replies
  • 1 likes
  • 1394 Views
  • 5 replies
  • 1 likes

Superuser Contribution Offline message is blocking buttons

PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueThe “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” button or more options. There is no way to swipe the blue spotify is offline messag...

  • Regular
  • Plan Premium Country   Device iPhone 11 Operating System iOS 16   My Question or Issue The “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” bu...
  • MihailY
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes