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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80665 Views
  • 19 replies
  • 37 likes
  • 80665 Views
  • 19 replies
  • 37 likes

Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

  • Newbie
  • Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?
  • Jordi
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Annoying message at startup

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?

  • Casual Listener
  • I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how ca...
  • MattSuda
  • Spotify Star
  • 820 Views
  • 8 replies
  • 0 likes
  • 820 Views
  • 8 replies
  • 0 likes

Spotify release 27 january crashes on launch iphone 6

HiSpotify now crashes on launch showing black screen with apple logo. Older version works.

  • Newbie
  • Hi Spotify now crashes on launch showing black screen with apple logo. Older version works.
  • jonnymccaig81
  • Casual Listener
  • 550 Views
  • 1 replies
  • 0 likes
  • Crash launch ios8 iphone6
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Spotify music won't post to facebook

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging off facebook. I just want the app to be normal again...

  • Newbie
  • I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging o...
  • MattSuda
  • Spotify Star
  • 651 Views
  • 1 replies
  • 1 likes
  • 651 Views
  • 1 replies
  • 1 likes

Spotify Premium: Several issues

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues. iPhone 6 (iOS 8.1.2) Spotify often stops playing at the end of a song. It doesn’t matt...

  • Casual Listener
  • Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues.   iPhone 6 (iOS 8.1.2) ...
  • pollux
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

  • Newbie
  • Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...
  • jrosseau
  • Casual Listener
  • 1401 Views
  • 5 replies
  • 1 likes
  • 1401 Views
  • 5 replies
  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

  • Regular
  • hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...
  • aelindholm
  • Casual Listener
  • 10045 Views
  • 89 replies
  • 0 likes
  • 10045 Views
  • 89 replies
  • 0 likes

iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

  • Casual Listener
  • My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...
  • elenex
  • Casual Listener
  • 13254 Views
  • 2 replies
  • 0 likes
  • 13254 Views
  • 2 replies
  • 0 likes

Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

  • Visitor
  • So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!
  • user-removed
  • Not applicable
  • 2107 Views
  • 2 replies
  • 0 likes
  • 2107 Views
  • 2 replies
  • 0 likes

iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

  • Newbie
  • I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

  • Casual Listener
  • I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...
  • MattSuda
  • Spotify Star
  • 629 Views
  • 6 replies
  • 0 likes
  • 629 Views
  • 6 replies
  • 0 likes

Payment

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

  • Newbie
  • hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!
  • MattSuda
  • Spotify Star
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

Offline problems

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

  • Newbie
  • IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?
  • OviiiOne
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Offline

My numbers dind't want to download for offline use please help me

  • Newbie
  • My numbers dind't want to download for offline use please help me
  • OviiiOne
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

I am online but Spotify says otherwise

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! I don't take my computer everywhere, I just want my...

  • Casual Listener
  • I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! ...
  • anaeliza_penna
  • Casual Listener
  • 398 Views
  • 4 replies
  • 0 likes
  • 398 Views
  • 4 replies
  • 0 likes

Shuffling my "Songs" when not connected to wifi

This problem/bug may be unique to me since I imagine not many people use spotify in this way. I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to OFF. I save every single song i like to my music (probably...

  • Newbie
  • This problem/bug may be unique to me since I imagine not many people use spotify in this way.  I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to...
  • kbrooksc
  • Community Legend
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

no 'toggle offline' button

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my data plan, now only works via wifi. I am not a premiu...

  • Casual Listener
  • Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my ...
  • babf69
  • Casual Listener
  • 679 Views
  • 5 replies
  • 0 likes
  • 679 Views
  • 5 replies
  • 0 likes

Integration of Spotify and Mini Connected

Hi there, Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with no reason, the application in the phone freezes, the wheel contro...

  • Newbie
  • Hi there,   Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! Change the order of the songs in a playlist, NEW --> OLD, instead of OLD --> NEW

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andriod phone, but I´m not able to find this setting in m...

  • Newbie
  • My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andrio...
  • MattSuda
  • Spotify Star
  • 3414 Views
  • 1 replies
  • 0 likes
  • 3414 Views
  • 1 replies
  • 0 likes

Solved!! Can't play the syncronized local files anymore!

Since this week I cant play the numbers anymore of the syncronized local files of my laptop. I have no problems with syncronize those numbers to spotify (premium), and no problems to listen to those songs on my laptop. My laptop shows that my playlis...

  • Casual Listener
  • Since this week I cant play the numbers anymore of the syncronized local files of my laptop.   I have no problems with syncronize those numbers to spotify (premium), and no problems to liste...
  • MattSuda
  • Spotify Star
  • 777 Views
  • 3 replies
  • 0 likes
  • 777 Views
  • 3 replies
  • 0 likes