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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52579 Views
  • 16 replies
  • 36 likes
  • 52579 Views
  • 16 replies
  • 36 likes

Playlist getting offline whenever I add a new song

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but I am not able to play ANY songs (not even the older...

  • Casual Listener
  • I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but ...
  • beecher
  • Casual Listener
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Premium not working on my Ipad

Hi. I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song. Right now I'm using my MAC and it works just fine again. Why is that? I have u...

  • Newbie
  • Hi.   I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song.  Right ...
  • MattSuda
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Music files on iOS: Do Spotify and Music App create separate copies?

Hello! I recently subscribed to Spotify premium and am liking it so far! However, I still have need to use the ordinary 'Music App' on my iPhone. I have been able to import my iTunes playlists into Spotify, and have the songs as local files in the ap...

  • Newbie
  • Hello!  I recently subscribed to Spotify premium and am liking it so far! However, I still have need to use the ordinary 'Music App' on my iPhone. I have been able to import my iTunes pl...
  • MattSuda
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Offline sync will not work

Offline synce says more than 3 devices, i only have one! Why wont it sync?

  • Newbie
  • Offline synce says more than 3 devices, i only have one! Why wont it sync?
  • MattSuda
  • Spotify Star
  • 319 Views
  • 1 replies
  • 1 likes
  • 319 Views
  • 1 replies
  • 1 likes

Can't find friends

When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?

  • Newbie
  • When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

spotify connect issues.

Does anybody know why I can't connect to the desired device without first physically press play on that device? IE. Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use my xperia z1 to controll the Ipad, Spotifys app says the Ipad is...

  • Newbie
  • Does anybody know why I can't connect to the desired device without first physically press play on that  device? IE.  Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Can't view song's in friend's 'starred' playlist

Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are listening to!

  • Newbie
  • Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are...
  • 487 Views
  • 0 replies
  • 1 likes
  • 487 Views
  • 0 replies
  • 1 likes

Can't get to download songs in premium HEEELP! - Iphone 5

Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!! I don't know what to do here and I love Spotify b...

  • Casual Listener
  • Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!...
  • MichaelJerzak
  • Composer
  • 901 Views
  • 5 replies
  • 0 likes
  • Download no premium problem
  • 901 Views
  • 5 replies
  • 0 likes

Solved!! Playlists playing track in shuffle mode

Using latest version of Spotify on iPhone 5, latest version of iOS. My playlists play the tracks in shuffle mode, not in the order the tracks are listed. I don't have shuffle enabled that I can tell. Is this the way it is supposed to work? I don't se...

  • Music Fan
  • Using latest version of Spotify on iPhone 5, latest version of iOS. My playlists play the tracks in shuffle mode, not in the order the tracks are listed. I don't have shuffle enabled that I can tell....
  • Just4Jane
  • Casual Listener
  • 819 Views
  • 8 replies
  • 0 likes
  • 819 Views
  • 8 replies
  • 0 likes

Problem with syncing my local files

I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my phone and all the advice I got from the support. But ...

  • Casual Listener
  • I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my ph...
  • karinericsson
  • Casual Listener
  • 933 Views
  • 3 replies
  • 0 likes
  • 933 Views
  • 3 replies
  • 0 likes

Ipod nano 7 is not detected from Spotify

Hi! I'm new in Spotify and already got some problems. I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times etc....... Anybody an idea what is the problem? thanks for an answer

  • Newbie
  • Hi!   I'm new in Spotify and already got some problems.   I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times ...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Streaming files that are saved to iPhone

Hey guys, Been trying to find an answer for this but I cant seem to find anything. If I have my playlists saved to play offline on my iPhone but I am online will it stream the music or just play the saved file and therefore preventing it from using d...

  • Casual Listener
  • Hey guys,  Been trying to find an answer for this but I cant seem to find anything. If I have my playlists saved to play offline on my iPhone but I am online will it stream the music or just p...
  • MattSuda
  • Spotify Star
  • 669 Views
  • 3 replies
  • 1 likes
  • 669 Views
  • 3 replies
  • 1 likes

Music pauses when iphone goes to stand by or lock screen

Hello! I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app from the background and run it again then it works again! tr...

  • Newbie
  • Hello!  I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app fr...
  • 537 Views
  • 0 replies
  • 0 likes
  • 537 Views
  • 0 replies
  • 0 likes

Spotify won't connect

Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7. I thought it was at first related to the new iOS update, but since the same problem shows up with my computer.. It just says conn...

  • Newbie
  • Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7.  I thought it was at first related to the new iOS update, but since the...
  • sliff101
  • Newbie
  • 19344 Views
  • 5 replies
  • 1 likes
  • 19344 Views
  • 5 replies
  • 1 likes

Just installed the new app, question about top lists and local files!

Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one? While I like listening to artists I like to use top lists to keep up with the latest music. Also for local files it displays all my files that are in...

  • Newbie
  • Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one?   While I like listening to artists I like to use top lists to keep up with the latest mu...
  • MattSuda
  • Spotify Star
  • 770 Views
  • 3 replies
  • 0 likes
  • 770 Views
  • 3 replies
  • 0 likes

Solved!! Offline playlist to iPod sync

Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks

  • Casual Listener
  • Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks
  • MattSuda
  • Spotify Star
  • 2266 Views
  • 3 replies
  • 0 likes
  • 2266 Views
  • 3 replies
  • 0 likes

My Spotify will not download

I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off several times. I have an iphone5. Can I please get some...

  • Newbie
  • I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off seve...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Spotify on ipod stops working.

I have listened to Spotify on my ipod for the last 12 months but now it has stopped working. Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switched on but then stops. Spotify still works normally on my...

  • Newbie
  • I have listened to Spotify on my ipod for the last 12 months but now it has stopped working.  Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switc...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes