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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

NOT GETTING CUSTOMER SUPPORT

I have been emailing the support email ALL DAY and have not had the decency of a response back to my case. Case number 02076443. I can't login to my account via Facebook anymore. This is frustrating because I PAY for premium. To not even get an email...

  • Regular
  • I have been emailing the support email ALL DAY and have not had the decency of a response back to my case. Case number 02076443. I can't login to my account via Facebook anymore. This is frustrating...
  • Frankierufo
  • Regular
  • 923 Views
  • 11 replies
  • 0 likes
  • 923 Views
  • 11 replies
  • 0 likes

Solved!! My Starred playlist album artwork's not working.

I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?

  • Casual Listener
  • I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?
  • Amarro
  • Community Legend
  • 969 Views
  • 4 replies
  • 0 likes
  • album artwork
  • 969 Views
  • 4 replies
  • 0 likes

Spotify 'closing' when left running on locked iphone

Hi, I usually always have Spotify open and running in the background on my iPhone 6 and my Bluetooth on as I get in and out of my car for example. So if I get in the car and press play on the stereo it should control Spotify immediately. However very...

  • Newbie
  • Hi, I usually always have Spotify open and running in the background on my iPhone 6 and my Bluetooth on as I get in and out of my car for example. So if I get in the car and press play on the stereo ...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

Song won't sync

So I just downloaded a new song, added it to my starred list on my macbook and it plays fine there. Synced iphone to macbook so the song is on my iphone but it appears grayed out on my iphone 5s, and wont sync or download. Help! Thanks!

  • Casual Listener
  • So  I just downloaded a new song, added it to my starred list on my macbook and it plays fine there. Synced iphone to macbook so the song is on my iphone but it appears grayed out on my iphone 5...
  • confusedfella
  • Casual Listener
  • 577 Views
  • 3 replies
  • 0 likes
  • 577 Views
  • 3 replies
  • 0 likes

Cover album..

Perchè Quando sono offline le cover degli album non sono più disponibili ?

  • Casual Listener
  • Perchè Quando sono offline le cover degli album non sono più disponibili ?
  • Simo_1294
  • Newbie
  • 1850 Views
  • 3 replies
  • 0 likes
  • 1850 Views
  • 3 replies
  • 0 likes

iPhone SHUFFLE PROBLEM

Hey, I have a problem, I'm premium and I'm tryna shuffle all my playlists. They start shuffling but at some point they just stop, so the playlists are never completed. I don't know what's going on so if someone could help me out I'll appreciate it a ...

  • Newbie
  • Hey, I have a problem, I'm premium and I'm tryna shuffle all my playlists. They start shuffling but at some point they just stop, so the playlists are never completed. I don't know what's going on so...
  • Amarro
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Spotify on iPod touch 4th gen

I have an iPod touch 4th gen and spotify is not working on it. On my iPhone 5C it works perfectly but on my iPod it only has my saved songs and won't play them either. I've redownloaded and resigned in and it still doesn't work.

  • Newbie
  • I have an iPod touch 4th gen and spotify is not working on it. On my iPhone 5C it works perfectly but on my iPod it only has my saved songs and won't play them either. I've redownloaded and resigned ...
  • Peter__
  • Community Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • 897 Views
  • 1 replies
  • 0 likes

Syncing iTunes library from your phone with Spotify without it lessening the storage space?

I don't think that made sense. Anyway. I'm really into Spotify, but I'm not ready to let go of iTunes, especially since it's easily accessible on my iPhone and I use it for lots of other things, too. It seems like when I import my iTunes library into...

  • Newbie
  • I don't think that made sense. Anyway. I'm really into Spotify, but I'm not ready to let go of iTunes, especially since it's easily accessible on my iPhone and I use it for lots of other things, ...
  • Peter__
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Syncing iPod Nano 3G

Hi! I'm trying to sync my iPod Nano 3G with Spotify, but only some tracks move from my selected playlists. Does anybody know why? Thanks much!

  • Newbie
  • Hi! I'm trying to sync my iPod Nano 3G with Spotify, but only some tracks move from my selected playlists. Does anybody know why? Thanks much!
  • Peter__
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Solved!! New feature in iOS Spotify App that doesn't work on my devices

Hi Guys, A friend of mine seting next to me at the office just showed me a very cool feature in iOS App. [snip] I want that feature, unfortunately it doesn't work with my App neither on iPad or iPhone while it works for him on both. Any idea why ? F.

  • Regular
  • Hi Guys,   A friend of mine seting next to me at the office just showed me a very cool feature in iOS App. [snip] I want that feature, unfortunately it doesn't work with my App neither o...
  • MattSuda
  • Spotify Star
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

Solved!! Deactivate Offline Downloads

Hey Everybody, I have a Problem. I use Spotify Premium with my IPad and IPhone. But my IPad has a maximum storage of 8 GB. I have a lot of Music offline with my IPhone, because I travel a lot by train and here I am not every time in the network. If I...

  • Casual Listener
  • Hey Everybody,   I have a Problem. I use Spotify Premium with my IPad and IPhone. But my IPad has a maximum storage of 8 GB. I have a lot of Music offline with my IPhone, because I travel a ...
  • arnybax
  • Casual Listener
  • 525 Views
  • 2 replies
  • 0 likes
  • 525 Views
  • 2 replies
  • 0 likes

Album Cover NOT showing.

I'm a premium user and the fact that I can't see the album cover for every single song that I add is bugging me a lot now. Please fix this issue asap. I

  • Visitor
  • I'm a premium user and the fact that I can't see the album cover for every single song that I add is bugging me a lot now. Please fix this issue asap. I
  • MattSuda
  • Spotify Star
  • 495 Views
  • 2 replies
  • 0 likes
  • 495 Views
  • 2 replies
  • 0 likes

Iphone problem

Album artwork not showing. 

  • Visitor
  • Album artwork not showing. 
  • OviiiOne
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Sptofiy Premium on iPhone only allows shuffle

I have Spotify premium and it shows as so on my account settings. However, on my phone I am only able to shuffle. I can select Shuffle Play, and I can also select each individual song, but the songs do not play in the order of the playlists that I fo...

  • Newbie
  • I have Spotify premium and it shows as so on my account settings. However, on my phone I am only able to shuffle. I can select Shuffle Play, and I can also select each individual song, but the songs ...
  • Carina
  • Community Legend
  • 789 Views
  • 1 replies
  • 0 likes
  • 789 Views
  • 1 replies
  • 0 likes

Music Picture

This might be a stupid problem but it really bugging me! When I'm online and I havent dowload the music for offline the picture that dose with the song comes up but as soon as I download it the picture is not there and I'm left with a black backgroun...

  • Newbie
  • This might be a stupid problem but it really bugging me! When I'm online and I havent dowload the music for offline the picture that dose with the song comes up but as soon as I download it the pictu...
  • Jordi
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Downloading music

I have a bunch of music already downloaded, but when i go to download more music they wont sync to my Ipod touch 5. And there plenty of room left on the device. Any clue on how to force the sync?

  • Newbie
  • I have a bunch of music already downloaded, but when i go to download more music they wont sync to my Ipod touch 5. And there plenty of room left on the device. Any clue on how to force the sync?
  • Peter__
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Est-ce que le Ipod nano 7e génération est compatible

Je veux faire l'acquisition d'un Ipod Nano 7e génération pour écouter la musique hors connexion. Est-ce que cet appareil est compatible pour la synchronisation avec un MacBook Air. Spoiler (Highlight to read)Merci de votre collaborationMerci de votre...

  • Newbie
  • Je veux faire l'acquisition d'un Ipod Nano 7e génération pour écouter la musique hors connexion.  Est-ce que cet appareil est compatible pour la synchronisation avec un MacBook Air.   &nb...
  • Peter__
  • Community Legend
  • 730 Views
  • 1 replies
  • 0 likes
  • 730 Views
  • 1 replies
  • 0 likes

Can I use this wireless speaker with free Spotify?

Can I use this wireless speaker http://store.apple.com/uk/product/MHB42B/A/beats-pill-20-speaker?fnode=3f With the free Version of Spotify?

  • Newbie
  • Can I use this wireless speaker http://store.apple.com/uk/product/MHB42B/A/beats-pill-20-speaker?fnode=3f With the free Version of Spotify?
  • OviiiOne
  • Community Legend
  • 1130 Views
  • 1 replies
  • 0 likes
  • 1130 Views
  • 1 replies
  • 0 likes

No album art with offline playlist - Is it ever tested?

I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find out that the album art does not appear for offline p...

  • Newbie
  • I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find o...
  • Carina
  • Community Legend
  • 530 Views
  • 1 replies
  • 1 likes
  • 530 Views
  • 1 replies
  • 1 likes

Spotify connect not working with Yamaha v475 receiver

Hi! I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1. Please help, I need to know if it is a software problem or ha...

  • Casual Listener
  • Hi!   I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1....
  • GustafH
  • Casual Listener
  • 1545 Views
  • 6 replies
  • 0 likes
  • 1545 Views
  • 6 replies
  • 0 likes