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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62609 Views
  • 16 replies
  • 37 likes
  • 62609 Views
  • 16 replies
  • 37 likes

All Shuffle All the Time Despite Premium Account

I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?

  • Newbie
  • I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?
  • Amarro
  • Community Legend
  • 1557 Views
  • 1 replies
  • 0 likes
  • Shuffle play
  • 1557 Views
  • 1 replies
  • 0 likes

Background app refresh

Hi everyone,what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user documentation for the app.I turned it on and closed the ap...

  • Visitor
  • Hi everyone, what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user doc...
  • MattSuda
  • Spotify Star
  • 8485 Views
  • 2 replies
  • 0 likes
  • 8485 Views
  • 2 replies
  • 0 likes

Local Files Playback Volume

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphone 5s, tried everything, its been doing it for a month...

  • Newbie
  • Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphon...
  • user-removed
  • Not applicable
  • 1352 Views
  • 1 replies
  • 3 likes
  • imported music
    iPhone 5S
    local files
    Playback problem
    volume
  • 1352 Views
  • 1 replies
  • 3 likes

can't download iPhone app abroad

Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please. /calle

  • Casual Listener
  • Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please.  /calle
  • Adamdl
  • Newbie
  • 2668 Views
  • 6 replies
  • 0 likes
  • 2668 Views
  • 6 replies
  • 0 likes

Solved!! loading songs

why dont all the songs on my play list load onto my ipod nano.

  • Newbie
  • why dont all the songs on my play list load onto my ipod nano.
  • Peter__
  • Community Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • 637 Views
  • 1 replies
  • 0 likes

Syncing my iPod nano to Spotify

I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am reading say that my ipod should show up under the device...

  • Newbie
  • I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am readi...
  • Peter__
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Log in

Dear Spotify,In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the password wrong I pressed the button the reset it. After ch...

  • Newbie
  • Dear Spotify, In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the pas...
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Synchronisatie off line afspeellijst naar ipod

Sinds 10 oktober heb ik me aangemeld bij Spotify en tot volle tevredenheid echter het lukt mij niet om de off line playlist te syncn met mn ipod.|In een aantal afspeellijsten zie ik ook maar een paar van die vierkantjes met de muziek sleutel er in, m...

  • Casual Listener
  • Sinds 10 oktober heb ik me aangemeld bij Spotify en tot volle tevredenheid echter het lukt mij niet om de off line playlist te syncn met mn ipod.| In een aantal afspeellijsten zie ik ook maar een pa...
  • Perryb
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Premium

just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.

  • Casual Listener
  • just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.
  • MichaelW
  • Community Legend
  • 534 Views
  • 1 replies
  • 1 likes
  • 534 Views
  • 1 replies
  • 1 likes

Solved!! Album Art

I just got spotify and premium and the album artWon't load in the app or on the lock screen. Anyone else having that problem or know how to fix it?

  • Music Fan
  • I just got spotify and premium and the album art Won't load in the app or on the lock screen. Anyone else having that problem or know how to fix it?
  • MattSuda
  • Spotify Star
  • 791 Views
  • 2 replies
  • 0 likes
  • 791 Views
  • 2 replies
  • 0 likes

Album cover view

In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivolous detail but aaaaaaahh it's starting to really bo...

  • Casual Listener
  • In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivol...
  • MattSuda
  • Spotify Star
  • 1887 Views
  • 7 replies
  • 0 likes
  • Album Cover
    Your Music
  • 1887 Views
  • 7 replies
  • 0 likes

Can a Specturm view w/bars

Can a Specturm view be added like EQu App and make it customizable

  • Visitor
  • Can a Specturm view be added like EQu App and make it customizable
  • kbrooksc
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Adding New Album to Playlist Folder - BUG Report

Hello, In iOS 1.8.0.2444 the process for adding a new albume to an existing Playlist Folder is not working correctly. It currently prompts for the name of the Album which is Not Correct. Instead, as in the past and on OS X & Windows, the new Playlist...

  • Roadie
  • Hello,   In iOS 1.8.0.2444 the process for adding a new albume to an existing Playlist Folder is not working correctly.   It currently prompts for the name of the Album which is Not...
  • Peter__
  • Community Legend
  • 1454 Views
  • 7 replies
  • 1 likes
  • iOS
    iphone 5
  • 1454 Views
  • 7 replies
  • 1 likes

iOS 8 crashes when share

Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.

  • Casual Listener
  • Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.
  • Peter__
  • Community Legend
  • 1320 Views
  • 11 replies
  • 0 likes
  • Share crash
  • 1320 Views
  • 11 replies
  • 0 likes

Memory Usage on Iphone for Spotify

I am thinking of upgrading my account purely based on the fact that I would like to listen to music with my iPhone on the go. My iPhone has under 1gb of memory left as it is. I am wanting to make my playlists available offline to not use up my data w...

  • Newbie
  • I am thinking of upgrading my account purely based on the fact that I would like to listen to music with my iPhone on the go. My iPhone has under 1gb of memory left as it is. I am wanting to make m...
  • roballen5
  • Newbie
  • 1520 Views
  • 3 replies
  • 0 likes
  • 1520 Views
  • 3 replies
  • 0 likes

My Music deleted itself from iPhone

My music was deleted from my iPhone. It still exists on my desktop and iPad. Running an iPhone 6+ on iOS 8.1

  • Casual Listener
  • My music was deleted from my iPhone. It still exists on my desktop and iPad. Running an iPhone 6+ on iOS 8.1
  • Carina
  • Community Legend
  • 710 Views
  • 1 replies
  • 0 likes
  • 710 Views
  • 1 replies
  • 0 likes

unable to sync between desktop and iOS

today i tried to sync some local files to my iPhone, a process that i have done many times in the past with no issue. now i find that new playlists created on my mac desktop do not show up on my iPhone or my iPad. similarly, any changes made on the i...

  • Casual Listener
  • today i  tried to sync some local files to my iPhone, a process that i have done many times in the past with no issue.   now i find that new playlists created on my mac desktop do not s...
  • SmokinGuzz
  • Casual Listener
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

Spotify randomly changes to favorite playlist

Hello, When I am playing music with Spotify from my Iphone 4s (8.1) Spotify randomly changes to my favorites list. This happens while playing other songs, because changing a playlist alone is not annoying enough. Can you please help fixing this issue...

  • Newbie
  • Hello,   When I am playing music with Spotify from my Iphone 4s (8.1) Spotify randomly changes to my favorites list. This happens while playing other songs, because changing a playlist alone...
  • Peter__
  • Community Legend
  • 611 Views
  • 2 replies
  • 0 likes
  • 611 Views
  • 2 replies
  • 0 likes

Synced Songs from pc to phone dont play

Hey there!Today I synced a lot of Songs via spotify from pc to the App in my iphone 5 with ios 8.1 and the App up to date. The songs I synced are not available in the spotify cloud. All the songs have the green arrow showing the are synced. Also on p...

  • Casual Listener
  • Hey there! Today I synced a lot of Songs via spotify from pc to the App in my iphone 5 with ios 8.1 and the App up to date. The songs I synced are not available in the spotify cloud. All the songs...
  • SirDukeLuckyLuk
  • Casual Listener
  • 489 Views
  • 2 replies
  • 0 likes
  • 489 Views
  • 2 replies
  • 0 likes