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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62609 Views
  • 16 replies
  • 37 likes
  • 62609 Views
  • 16 replies
  • 37 likes

Why doesn't my album art appear anymore?

My album art/covers no longer shows up no matter what I do. I am on a iPhone 5C running iOS 8.1 with the latest spotify update

  • Newbie
  • My album art/covers no longer shows up no matter what I do. I am on a iPhone 5C running iOS 8.1 with the latest spotify update
  • MichaelW
  • Community Legend
  • 1643 Views
  • 1 replies
  • 2 likes
  • 1643 Views
  • 1 replies
  • 2 likes

Solved!! Your Music

To the Spotify development team.Many thanks for restoring Your Music. Long awaited and readily appreciated.

  • Casual Listener
  • To the Spotify development team. Many thanks for restoring Your Music. Long awaited and readily appreciated.
  • Visoflex
  • Casual Listener
  • 1013 Views
  • 3 replies
  • 1 likes
  • 1013 Views
  • 3 replies
  • 1 likes

Your Music list not syncing

I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on the phone to completely sync?

  • Music Fan
  • I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on t...
  • donovanmorein
  • Casual Listener
  • 927 Views
  • 4 replies
  • 1 likes
  • 927 Views
  • 4 replies
  • 1 likes

Adding Playlists - iPhone iOS app

When attempting to and add an album to a playlist it now prompts me to enter the name. Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. Since the last update I have to type all of that info manu...

  • Regular
  • When attempting to and add an album to a playlist it now prompts me to enter the name.   Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. ...
  • 21five
  • Regular
  • 896 Views
  • 6 replies
  • 5 likes
  • 896 Views
  • 6 replies
  • 5 likes

Saved albums disappear at restart

Hello,I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album to offline mode, but it's still the same problem. Reinstalli...

  • Music Fan
  • Hello, I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744 When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album ...
  • MattSuda
  • Spotify Star
  • 2569 Views
  • 9 replies
  • 0 likes
  • 2569 Views
  • 9 replies
  • 0 likes

Solved!! Offline problem

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and playlist. When I want to select only an album, the app ...

  • Casual Listener
  • Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and pl...
  • Belsaga
  • Casual Listener
  • 1181 Views
  • 2 replies
  • 0 likes
  • Offline songs
  • 1181 Views
  • 2 replies
  • 0 likes

Can't play one single song!!

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens. This also happens when I brows for a song, find the song and try's to play it. Nothing happens. It's like every single sons is unavailable

  • Newbie
  • Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens.  This also happens when I brows for a song, find the song and try's to play it. Nothin...
  • 457 Views
  • 0 replies
  • 0 likes
  • 457 Views
  • 0 replies
  • 0 likes

New Phone - spotify did not switch over

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

  • Newbie
  • I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?
  • Peter__
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

The songs stop and don't continue the playlist/album

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

  • Newbie
  • Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).
  • Jugga99
  • Newbie
  • 802 Views
  • 3 replies
  • 0 likes
  • 802 Views
  • 3 replies
  • 0 likes

When adding a song to a Playlists, their view mode go back to Order-added and not Title-order

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...

  • Regular
  • There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...
  • Marco
  • Community Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • iOS
    Search
  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Offline Album Artwork

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale

  • Newbie
  • I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...
  • MattSuda
  • Spotify Star
  • 855 Views
  • 1 replies
  • 0 likes
  • 855 Views
  • 1 replies
  • 0 likes

Track link opens the album instead

Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...

  • Casual Listener
  • Hi all!    For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...
  • 586 Views
  • 0 replies
  • 0 likes
  • 586 Views
  • 0 replies
  • 0 likes

Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

  • Music Fan
  • So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...
  • Internetgirl07
  • Regular
  • 1264 Views
  • 3 replies
  • 0 likes
  • album art
    album artwork
    artwork
    iOS
    local songs
    offline music
    offline play
  • 1264 Views
  • 3 replies
  • 0 likes

Songs don't play, WHY?

Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...

  • Casual Listener
  • Hello!   Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user.   I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...
  • Koki84
  • Casual Listener
  • 1908 Views
  • 6 replies
  • 0 likes
  • don't play
    songs
  • 1908 Views
  • 6 replies
  • 0 likes

Sent songs on iPhone

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.

  • Newbie
  • Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users. 
  • 297 Views
  • 0 replies
  • 1 likes
  • 297 Views
  • 0 replies
  • 1 likes

Syncing broken between iPhone 4s and Spotify

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop client v.9.14.13. New added playlists don't show up on the iPhone or...

  • Gig Goer
  • Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop cl...
  • Amarro
  • Community Legend
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

music stops

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to...

  • Casual Listener
  • i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear mus...
  • MichaelW
  • Community Legend
  • 1274 Views
  • 2 replies
  • 0 likes
  • music stops clear all multitask
  • 1274 Views
  • 2 replies
  • 0 likes

Solved!! Premium Account on 2 IOS and one WIndows Phone device, worked only on one

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

  • Regular
  • Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?
  • Carina
  • Community Legend
  • 688 Views
  • 5 replies
  • 0 likes
  • 688 Views
  • 5 replies
  • 0 likes

Solved!! Music won't sync for offline unless in a playlist

Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save the playlist for offline. Basically all music I want for offline...

  • Casual Listener
  • Hey All,   I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save th...
  • BenjaminSweney
  • Casual Listener
  • 1989 Views
  • 6 replies
  • 0 likes
  • 1989 Views
  • 6 replies
  • 0 likes