Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81335 Views
  • 19 replies
  • 37 likes
  • 81335 Views
  • 19 replies
  • 37 likes

Ordenar listas

Buenas! Se puede ordenar las listas de reproducción por la columna "Modificados" (de manera ascendiente o descendiente) en el móvil ?!?! Cada vez que quiero ir a la ultima canción tengo que hacer scroll hasta el final y es un poco engorroso Saludos

  • Casual Listener
  • Buenas! Se puede ordenar las listas de reproducción por la columna "Modificados" (de manera ascendiente o descendiente) en el móvil ?!?! Cada vez que quiero ir a la ultima canción tengo que hacer sc...
  • Lililehmann
  • Casual Listener
  • 2340 Views
  • 3 replies
  • 2 likes
  • 2340 Views
  • 3 replies
  • 2 likes

Spotify stops playing at the end of every synced song (Local Files)

Every time I listen to a locally synced song (songs transfered to Spotify trough my computer) on my iPhone it plays the whole song but it never continues to the next song. It just stops. There is no such problem when I listen to music that is from Sp...

  • Casual Listener
  • Every time I listen to a locally synced song (songs transfered to Spotify trough my computer) on my iPhone it plays the whole song but it never continues to the next song. It just stops. There i...
  • thecaper
  • Casual Listener
  • 1000 Views
  • 3 replies
  • 0 likes
  • 1000 Views
  • 3 replies
  • 0 likes

all songs, albums and artists get cleared during the sync

Hi, i saved new album using desktop spotify. Wanted to have it offline on my iPhone so i went to spotify mobile. App started to sync and then suddenly all saved songs, albums and artists dissapeared. I still have my playlists but nothing else... any ...

  • Casual Listener
  • Hi, i saved new album using desktop spotify. Wanted to have it offline on my iPhone so i went to spotify mobile. App started to sync and then suddenly all saved songs, albums and artists ...
  • dourado
  • Casual Listener
  • 924 Views
  • 1 replies
  • 0 likes
  • 924 Views
  • 1 replies
  • 0 likes

airplay fix!

airplay died for me with the new spotify update. i run xbmc on my raspbery pi which supports airplay (xbmc is similar to appletv). i tried raspbmc and openelec, older and nightly builds, but no good.went and removed spotify from my ipad2 and download...

  • Newbie
  • airplay died for me with the new spotify update. i run xbmc on my raspbery pi which supports airplay (xbmc is similar to appletv). i tried raspbmc and openelec, older and nightly builds, but no good....
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

Iphone Spotify Connect Won't Detect Macbook Pro

I have a Macbook Pro with OSx installed. For some reason, when I try to use the iPhone's Spotify Connect function, my Macbook won't even show up in the list of devices. The only device that appears in the list is my iPhone. My roommate has been able ...

  • Newbie
  • I have a Macbook Pro with OSx installed. For some reason, when I try to use the iPhone's Spotify Connect function, my Macbook won't even show up in the list of devices. The only device that appears i...
  • 598 Views
  • 0 replies
  • 0 likes
  • 598 Views
  • 0 replies
  • 0 likes

Price when ordered via iOS in App purchase

Hi, Recently I bought the monthly subscription via in app purchase for 12.99€ just to see sometime later that if I had purchased via computer it would have only cost 9.99€. This really sucks!

  • Casual Listener
  • Hi,   Recently I bought the monthly subscription via in app purchase  for 12.99€ just to see sometime later that if I had purchased via computer it would have only cost 9.99€.   ...
  • Amarro
  • Community Legend
  • 1006 Views
  • 4 replies
  • 0 likes
  • 1006 Views
  • 4 replies
  • 0 likes

Add an album to an existing playlist on iPhone

Is it possible to add an entire album to an existing playlist on the iPhone? I don't see an option to do that from the album's "ellipsis" menu. If this isn't an option right now, it really should be.

  • Newbie
  • Is it possible to add an entire album to an existing playlist on the iPhone? I don't see an option to do that from the album's "ellipsis" menu.   If this isn't an option right now, it really...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! Twitter sharing not working

Spotify won't let me share to Twitter on iOS I keep getting an error message that tells me the connection to Twitter failed any one got any ideas??

  • Casual Listener
  • Spotify won't let me share to Twitter on iOS I keep getting an error message that tells me the connection to Twitter failed any one got any ideas??
  • Amarro
  • Community Legend
  • 1767 Views
  • 3 replies
  • 0 likes
  • 1767 Views
  • 3 replies
  • 0 likes

iPhone 6 and bluetooth connection

Hey guys, I recently purchased a new car "Nissan Patrol 2014". When I connect my iPhone 6 with the car's bluetooth it works well. Sound is fine, quality is fine, and the data on the car screen gets updated (Artist name, album, track name). However, a...

  • Casual Listener
  • Hey guys, I recently purchased a new car "Nissan Patrol 2014". When I connect my iPhone 6 with the car's bluetooth it works well. Sound is fine, quality is fine, and the data on the car screen gets u...
  • a_badri
  • Casual Listener
  • 1900 Views
  • 2 replies
  • 0 likes
  • bluetooth
    iOS8
    iphone
  • 1900 Views
  • 2 replies
  • 0 likes

[Bug] New Desktop & iPad Client breaks a pla

The bug I am talking about, which as I know of affects the iOS [from what I know, iPad] and the PC clients would be that if you have subscribed to another persons "Starred Playlist", you cannot view the songs. As, if you click on the playlist, it sho...

  • Roadie
  • The bug I am talking about, which as I know of affects the iOS [from what I know, iPad] and the PC clients would be that if you have subscribed to another persons "Starred Playlist", you cannot view ...
  • StaticPixel
  • Roadie
  • 687 Views
  • 1 replies
  • 0 likes
  • 687 Views
  • 1 replies
  • 0 likes

Sharing without Facebook

Hi Spotify Community, I need some help. I've been a Spotify user for years now, but I do not use Facebook. I play music primarily from my iOS devices (iPhone and iPad), but I've noticed that I can't share songs with my friends on Spotify unless I sen...

  • Casual Listener
  • Hi Spotify Community, I need some help. I've been a Spotify user for years now, but I do not use Facebook. I play music primarily from my iOS devices (iPhone and iPad), but I've noticed that I ca...
  • orangetwelve
  • Casual Listener
  • 859 Views
  • 2 replies
  • 0 likes
  • iOS
    Mobile
    sharing
  • 859 Views
  • 2 replies
  • 0 likes

Draging itunes playlists to spotify - mixes up playlist order!

When I drag my playlist from my itunes to spotify (My Music - New playlist) the entire order of songs is jumbled! I have to go into the playlist in Spotify and drag the songs around to recreate the original playlist. Any way to avoid that issue????

  • Newbie
  • When I drag my playlist from my itunes to spotify (My Music - New playlist) the entire order of songs is jumbled!  I have to go into the playlist in Spotify and drag the songs around to recreate...
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes

Unable To Play Track

Hi all, I've been having an issue with my Spotify app on my iPhone 5. When connecting over 3G it comes up saying 'unable to play track' this happens on saved playlists and on searched songs (I currently don't have any playlists saved offline). It's n...

  • Visitor
  • Hi all,   I've been having an issue with my Spotify app on my iPhone 5. When connecting over 3G it comes up saying 'unable to play track' this happens on saved playlists and on searched song...
  • Sonjim272
  • Newbie
  • 2746 Views
  • 8 replies
  • 0 likes
  • 2746 Views
  • 8 replies
  • 0 likes

album covers

Hi, on my iphone 5s my album covers wont come up when i click on the song, it comes up when its at the bottom but not when i click on it. i know its not such a big problem but it is really annoying me. thanks

  • Casual Listener
  • Hi,    on my iphone 5s my album covers wont come up when i click on the song, it comes up when its at the bottom but not when i click on it. i know its not such a big problem but it is ...
  • tomshale
  • Casual Listener
  • 645 Views
  • 2 replies
  • 0 likes
  • 645 Views
  • 2 replies
  • 0 likes

Playlists not updating between Computer and iPhone 5s running iOS 8.1

The playlist on my phone is not updating whenever I add or remove songs on my PC. I've tried a clean reinstall, I've tried adding songs directly from my mobile device, but none of this has helped. On my computer it says that I have 840 songs, but on ...

  • Casual Listener
  • The playlist on my phone is not updating whenever I add or remove songs on my PC. I've tried a clean reinstall, I've tried adding songs directly from my mobile device, but none of this has helped. ...
  • Vikungen
  • Casual Listener
  • 1657 Views
  • 2 replies
  • 0 likes
  • 1657 Views
  • 2 replies
  • 0 likes

Unable to delete playlist on iphone

iPhone keeps crashing when I try to delete the beard album by the beards. Please fix!!

  • Casual Listener
  • iPhone keeps crashing when I try to delete the beard album by the beards. Please fix!!
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Copy Link / SMS Sharing no longer plays specified song

Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example: http://open.spotify.com/track/5xLfQuX5YAfog2JgPz0dpA) which could ...

  • Casual Listener
  • Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example:&...
  • andrewlowe
  • Newbie
  • 1300 Views
  • 1 replies
  • 4 likes
  • Bug iPhone
    Bug Sharing
    Bug SMS
  • 1300 Views
  • 1 replies
  • 4 likes

Solved!! Spotify cover art

I have updated to the latest version and since then all of my offline music isn't showing the cover art

  • Newbie
  • I have updated to the latest version and since then all of my offline music isn't showing the cover art
  • Ward__23
  • Newbie
  • 1495 Views
  • 4 replies
  • 1 likes
  • 1495 Views
  • 4 replies
  • 1 likes

How to turn off iOS A2DP

iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Scion) manages two channels separately. However, if I...

  • Roadie
  • iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Sc...
  • 1505 Views
  • 0 replies
  • 0 likes
  • 1505 Views
  • 0 replies
  • 0 likes

Toplist iOS - only 10 available options, where are other countries

Hello, could anyone possibly help me out with my problem: on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian and UK toplists and now those are gone. Any tips on that please? Cheers, il...

  • Casual Listener
  • Hello,   could anyone possibly help me out with my problem:   on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian an...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes