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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64444 Views
  • 16 replies
  • 37 likes
  • 64444 Views
  • 16 replies
  • 37 likes

Buzzing loading, or interference?

I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static.I've confirmed that this is the only audio playback app that does this. And, it was working ...

  • Casual Listener
  • I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static. I've confirmed that this is the only...
  • Merik
  • Community Legend
  • 1130 Views
  • 4 replies
  • 0 likes
  • 1130 Views
  • 4 replies
  • 0 likes

Premium not loading

I did a clean reinstall after subscribing to Premium and still have not had access.

  • Casual Listener
  • I did a clean reinstall after subscribing to Premium and still have not had access.
  • Kelseyerinburke
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

"Your music" randomly empities itself

Hello.This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a song then go to change it and all my songs will be gone. ...

  • Newbie
  • Hello. This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a son...
  • SolidSnake35
  • Music Fan
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Spotify app won't open

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

  • Casual Listener
  • Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.
  • Plerjazz
  • Casual Listener
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Spotify iPad app upgrade: What happened to "Top Tracks"?

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc. I could only do this on Spotify for iPad, and now this feature apparently has completely disappeared in the newest update that happened a few d...

  • Regular
  • I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc.  I could only do this on Spotify for iPad, and now this feature apparently has complete...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

iPhone doesn't show all playlists

I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.

  • Newbie
  • I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Shuffle Play doesn't work

I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm connected to wifi and I don't have offline mode turned o...

  • Casual Listener
  • I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm conne...
  • richyy
  • Casual Listener
  • 733 Views
  • 2 replies
  • 0 likes
  • 733 Views
  • 2 replies
  • 0 likes

Pause/play button greyed out on iPad when playing local files at iPhone

Hi! When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says, when my iPhone 4 (connected to a dock stereo) plays music I am not able to ...

  • Music Fan
  • Hi!   When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says...
  • 1231 Views
  • 0 replies
  • 0 likes
  • 1231 Views
  • 0 replies
  • 0 likes

Missing Album Art in Airplane Mode or Offline

I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occurs when I am not in airplane mode but have very lim...

  • Casual Listener
  • I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occu...
  • CodeEvo
  • Music Fan
  • 1604 Views
  • 8 replies
  • 0 likes
  • 1604 Views
  • 8 replies
  • 0 likes

Tom Tom causes intermittent pausing and stopping of playback with Spotify.

iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent updates of Spotify and Tom Tom.

  • Regular
  • iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent...
  • 499 Views
  • 0 replies
  • 0 likes
  • 499 Views
  • 0 replies
  • 0 likes

Solved!! Unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it.

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked from Radio" does not increase by one, and I can't find it ...

  • Casual Listener
  • I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked ...
  • ls3music
  • Casual Listener
  • 1643 Views
  • 4 replies
  • 0 likes
  • like from radio
  • 1643 Views
  • 4 replies
  • 0 likes

spotify and last.fm on update

I don't know if anyone else is seeing this happen but I've seen this happen a few times on my phone. I use an iPhone 5 running the latest version of iOS 7. I'm not sure if this happens up The issue is that my scrobble password gets blanked out but si...

  • Newbie
  • I don't know if anyone else is seeing this happen but I've seen this happen a few times on my phone. I use an iPhone 5 running the latest version of iOS 7. I'm not sure if this happens up   ...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

iOS 8 upgrade now Spotify not working with Infiniti G35x

Hi everyone, Using Spotify on my iPhone 5S/version 7 in my car - with the special attachment cord for Infiniti worked perfectly most of the time. Last night upgraded to the new iOS version. Spotify on the phone works fine. But now when I plug it into...

  • Newbie
  • Hi everyone,   Using Spotify on my iPhone 5S/version 7 in my car - with the special attachment cord for Infiniti worked perfectly most of the time.   Last night upgraded to the new ...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Playlist no cover art

I just updated my spotify app to the latest one on my iPhone 5 running ios8.1 everything was fine until this new update.Now i am unable to see any cover art offline it shows up only when online to fix this i tried everything and finally deleted every...

  • Music Fan
  • I just updated my spotify app to the latest one on my iPhone 5 running ios8.1 everything was fine until this new update.Now i am unable to see any cover art offline it shows up only when online to fi...
  • Jason
  • Spotify Legend
  • 741 Views
  • 3 replies
  • 0 likes
  • 741 Views
  • 3 replies
  • 0 likes

Song control bar in 1.9.0 on iPad disappears.

When switching to Airplay the song control bar at the button disappears. When switching back to play in ipad it is still gone. Also it is not longer possible the control the volume when palying on an Airplay device. Changeing the volume control on th...

  • Newbie
  • When switching to Airplay the song control bar at the button disappears. When switching back to play in ipad it is still gone. Also it is not longer possible the control the volume when palying ...
  • 618 Views
  • 0 replies
  • 0 likes
  • 1.9.0
    Airplay
    bug
  • 618 Views
  • 0 replies
  • 0 likes

Solved!! Why I can't see My Music on an ipad??

Last spotify update is awesome with My music feature (albums, similar to a cd library on a room!). But I wonder why this feature is not showed on an ipad...

  • Music Fan
  • Last spotify update is awesome with My music feature (albums, similar to a cd library on a room!). But I wonder why this feature is not showed on an ipad...
  • Arsenal-rule
  • Roadie
  • 45156 Views
  • 149 replies
  • 23 likes
  • 45156 Views
  • 149 replies
  • 23 likes

starred playlist disappeared?

hi, I love using spotify on my iphone and have created a massive starred playlist over the last 6 years which i use daily. For some reason the starred playlist has disappeared from my iphone, it still appears on my pc but won't appear on my iphone. I...

  • Regular
  • hi,   I love using spotify on my iphone and have created a massive starred playlist over the last 6 years which i use daily. For some reason the starred playlist has disappeared from my ipho...
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

The last update not found with a proxy

Hi to all!, yesterday my spotify app was update to the last version and i was found with a surprise, spotify not work under a proxy connection, the olds versions work withouth problems, someone can help me? Thanks to all

  • Newbie
  • Hi to all!, yesterday my spotify app was update to the last version and i was found with a surprise, spotify not work under a proxy connection, the olds versions work withouth problems, someone can h...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Music quality for synced music when online?

Hi there, When I sync songs on my iphone (5C), I usually use the ‘normal’ music quality (recommended) in order to get more songs on my device while offline. When I’m home, I usually play songs from my iPhone using Wi-Fi, in order to have the best pos...

  • Casual Listener
  • Hi there,    When I sync songs on my iphone (5C), I usually use the ‘normal’ music quality (recommended) in order to get more songs on my device while offline. When I’m home, I usua...
  • vin_cent
  • Casual Listener
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

Solved!! Spotify iPad-version - Wanted/Missing Features

Great that you finally made it! Not a day to late though as iPad have been around since...can't remember!  But...Why on earth have you not at least kept all the features from the iPhone-version??? (I might have missed this but then it is not intuitiv...

  • Regular
  • Great that you finally made it! Not a day to late though as iPad have been around since...can't remember! 😉   But...Why on earth have you not at least kept all the features from ...
  • birdew
  • Newbie
  • 10012 Views
  • 36 replies
  • 6 likes
  • 10012 Views
  • 36 replies
  • 6 likes