Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62719 Views
16 replies
37 likes

62719 Views
16 replies
37 likes

Content in Your Music suddenly gone

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

doxiu
Newbie
All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?
2014-10-11 2:14:51 PM
2014-10-11 4:23:16 PM
Peter__
Community Legend
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

Solved!! Next Update

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers sh...

FreshPrincee801
Casual Listener
When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we c...
2014-10-11 8:22:40 AM
2014-10-11 1:29:55 PM
FreshPrincee801
Casual Listener
939 Views
6 replies
0 likes

939 Views
6 replies
0 likes

Solved!! Thumbs up / down

When I hit the thumbs up or down it says oops something went wrong every time

Guitarjon01
Casual Listener
When I hit the thumbs up or down it says oops something went wrong every time
2014-10-03 5:36:28 PM
2014-10-11 4:32:06 AM
Guitarjon01
Casual Listener
652 Views
2 replies
0 likes

652 Views
2 replies
0 likes

iPad app meine Musik fehlt

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone 6 iOS 8.02; spotify Premium Account Hilfe!! Was ma...

excl
Casual Listener
In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone...
2014-10-10 9:47:09 PM
2014-10-10 10:33:15 PM
MattSuda
Spotify Star
483 Views
1 replies
0 likes

483 Views
1 replies
0 likes

Synced Local Tracks Not Playing

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When I connect the device to spotify everything is shown...

DarkJay
Regular
I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When ...
2014-10-10 8:00:58 PM
2014-10-10 8:04:46 PM
DarkJay
Regular
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Solved!! Remove the song you were listening to from playlist

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filter for the name of the song, and then press edit pla...

Feddar
Gig Goer
I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filte...
2014-10-10 3:42:51 AM
2014-10-10 6:58:21 PM
Feddar
Gig Goer
1936 Views
6 replies
0 likes
iOS playlist

1936 Views
6 replies
0 likes

Spotify Data Usage Issues

Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track down what is causing it. Having not downloaded any new apps, up...

MightyMorag
Newbie
Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track d...
2014-09-17 10:36:53 AM
2014-10-10 6:57:31 PM
paulacoelho86
Casual Listener
1272 Views
1 replies
0 likes

1272 Views
1 replies
0 likes

iPhone 6 - will not open

I have removed and reinstalled the app on the new iPhone - it will not open. Just shows green icon and disappears. Any tips?

kcgs15
Newbie
I have removed and reinstalled the app on the new iPhone - it will not open. Just shows green icon and disappears. Any tips?
2014-10-10 5:33:33 PM
2014-10-10 6:55:42 PM
MichaelW
Community Legend
538 Views
1 replies
0 likes

538 Views
1 replies
0 likes

iPhone App Downloads Songs, Fills Up Storage

Hopefully the title is clear. My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline. It looks like I cannot disable this or undo the downloads. As a result, my phone's storage is 100% full, and I ca...

hailpme
Newbie
Hopefully the title is clear. My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline. It looks like I cannot disable this or undo the do...
2014-10-10 5:32:37 PM
2014-10-10 6:54:51 PM
MichaelW
Community Legend
926 Views
1 replies
0 likes
iOS
iphone
mobile app
photos
storage

926 Views
1 replies
0 likes

Can't remove files from my iPhone

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6GB. In the help, it says that the cache will be fre...

Greenpig
Regular
I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6...
2014-10-09 7:31:17 PM
2014-10-10 4:25:57 PM
Greenpig
Regular
2027 Views
13 replies
0 likes

2027 Views
13 replies
0 likes

Solved!! Is there a way to limit the amount of songs sync'd off a certain playlist?

Hi There, I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing. Is that possible at all? Thanks for your time! Ian

Ians03
Casual Listener
Hi There, I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing. Is that pos...
2014-10-10 11:02:02 AM
2014-10-10 1:55:18 PM
Ians03
Casual Listener
1131 Views
3 replies
0 likes

1131 Views
3 replies
0 likes

Solved!! Spotify 1.7.0 crashing on sync

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?) Then today the same was happening, reinstalled the app, synced all the spotify tracks fine, then tried to sync the local fil...

AlexanderArnell
Casual Listener
Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?) Then today the same was happening, reinstalled the app, synced...
2014-09-14 3:14:51 PM
2014-10-10 11:49:43 AM
meahtenoha
Spotify
26459 Views
280 replies
4 likes

26459 Views
280 replies
4 likes

I canot access my offline songs

I am not able to play songs offline evethough i have downloaded them

Yucaipa
Newbie
I am not able to play songs offline evethough i have downloaded them
2014-10-09 12:53:46 AM
2014-10-10 10:03:13 AM
MichaelW
Community Legend
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Force closing

iPhone 5sVerizon WirelessiOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and restarted the phone countless times to no avail.

drivenpromise
Casual Listener
iPhone 5s Verizon Wireless iOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and r...
2014-09-12 10:17:24 PM
2014-10-10 7:14:26 AM
Supurcman
Newbie
1453 Views
2 replies
0 likes

1453 Views
2 replies
0 likes

Newbie iphone6 problems

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even if you can't help me solve the issue, would someone ...

coachjeff-tw
Regular
I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even ...
2014-10-10 2:19:16 AM
2014-10-10 4:07:27 AM
MattSuda
Spotify Star
521 Views
4 replies
0 likes

521 Views
4 replies
0 likes

My Spotify is online on my Iphone 5s but it doesn't load any music and list!

Hi I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Iphone spotify but it said "An error occurred", then I noticed i...

mrf_Ahwaz
Newbie
Hi I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Ip...
2014-09-11 9:11:45 AM
2014-10-09 10:53:58 PM
MrTreasure
Newbie
709 Views
3 replies
0 likes

709 Views
3 replies
0 likes

iPhone and iPad playslists not matching up

Hi, My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update the same playlist on my iPad automatically. The same goes for removin...

mnader
Casual Listener
Hi, My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update t...
2014-10-09 4:15:56 PM
2014-10-09 9:25:29 PM
MichaelW
Community Legend
718 Views
3 replies
0 likes

718 Views
3 replies
0 likes

Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

SnareHanger
Regular
Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my...
2014-10-09 5:35:52 PM
2014-10-09 7:38:13 PM
Jordi
Community Legend
1025 Views
6 replies
0 likes
connection
Your Music

1025 Views
6 replies
0 likes

Overall Radio Issues

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain: 1) Repetitiveness and a lack of selection 2) Classical music seems to be one giant, vague category If you create a radio station and...

fn0000rd
Regular
I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain: 1) Repetitiveness and a lack of selection 2) Classical music se...
2014-08-20 11:37:24 PM
2014-10-09 7:32:00 PM
fn0000rd
Regular
370 Views
2 replies
0 likes

370 Views
2 replies
0 likes

constant crashing clicking on a related artist

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down. It is starting to get old.

Baroninkjet
Roadie
iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down. It is starting to get old.
2014-10-01 8:26:53 AM
2014-10-09 4:41:20 PM
dj_x
Newbie
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

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