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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71708 Views
  • 16 replies
  • 37 likes
  • 71708 Views
  • 16 replies
  • 37 likes

I downloaded spotify on my new iphone and now it wont open

I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open button, nothing happens. I cant uninstall it becau...

  • Casual Listener
  • I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open...
  • jeremygoh
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Used redeem code but premium doesn't work in the app

I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get premium. I used the code I think about 12 hours ag...

  • Casual Listener
  • I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get...
  • jeremygoh
  • Community Legend
  • 570 Views
  • 4 replies
  • 0 likes
  • 570 Views
  • 4 replies
  • 0 likes

Spotify totally messed up suggestion

I just switched from MOG since beat acquired them and last fm since is dead and decided to give spotify a try. Really spotify really I start astral projection radio and pagan altar it recomands , jason fggot trulo, eminem wtf are you guys doing? I ha...

  • Gig Goer
  • I just switched from MOG  since beat acquired them and last fm since is dead and decided to give spotify a try.   Really spotify really I start astral projection radio and pagan altar&n...
  • jeremygoh
  • Community Legend
  • 500 Views
  • 2 replies
  • 0 likes
  • 500 Views
  • 2 replies
  • 0 likes

Solved!! Stops synching at 2 minutes

I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download when I'm in never-neverland , I cant be on the phone...

  • Casual Listener
  • I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download w...
  • jeremygoh
  • Community Legend
  • 913 Views
  • 4 replies
  • 0 likes
  • 913 Views
  • 4 replies
  • 0 likes

Change country from Australia to Canada - not working HELP ASAP!

I want to switch my country from Australia to my home country canada so I can use spotify.I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify account there on my iPhone. When I returned to canada after 14...

  • Casual Listener
  • I want to switch my country from Australia to my home country canada so I can use spotify. I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify accoun...
  • Jonahman10
  • Roadie
  • 713 Views
  • 3 replies
  • 0 likes
  • 713 Views
  • 3 replies
  • 0 likes

control my windows?

Its possible to control my spotify in windows from an Iphone? i have a premium account Thanks for the info

  • Newbie
  • Its possible to control my spotify in windows from an Iphone? i have a premium account   Thanks for the info 🙂
  • dinomight
  • Spotify Star
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes

Premium not working

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

  • Newbie
  • Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.
  • jeremygoh
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

IOS 7 Lockscreen Controls

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)

  • Casual Listener
  • Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7.   Does that happen to anyone else? (Unresponsive keys)  
  • jeremygoh
  • Community Legend
  • 5454 Views
  • 6 replies
  • 0 likes
  • 5454 Views
  • 6 replies
  • 0 likes

Soundrop App Technical support?

Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I can use the Soundrop app on my phone, except it doe...

  • Gig Goer
  • Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I ...
  • jeremygoh
  • Community Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

all tracks desynchronize when i shut down the phone

Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spotify. I travel a lot and sometimes i don't have a 3G internet ...

  • Casual Listener
  • Hello,   I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spo...
  • jeremygoh
  • Community Legend
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

iPod

I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium people which I am.Does anyone have any advice?

  • Casual Listener
  • I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium p...
  • jeremygoh
  • Community Legend
  • 575 Views
  • 5 replies
  • 0 likes
  • 575 Views
  • 5 replies
  • 0 likes

Solved!! New Releases

How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new releases category. I should have to open iTunes and...

  • Casual Listener
  • How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new ...
  • TinkyWinky
  • Regular
  • 2762 Views
  • 9 replies
  • 0 likes
  • New Songs
  • 2762 Views
  • 9 replies
  • 0 likes

Solved!! Spotify reboots my iphone while playing via bluetooth in car

Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then drop off or reboot phone (to apple logo ) On restartin...

  • Regular
  • Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then dro...
  • jeremygoh
  • Community Legend
  • 2268 Views
  • 5 replies
  • 0 likes
  • 2268 Views
  • 5 replies
  • 0 likes

Space of Spotify data on iPad

Hi guys,The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature. Time to time I delete and download the App again in...

  • Roadie
  • Hi guys, The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature...
  • jeremygoh
  • Community Legend
  • 703 Views
  • 3 replies
  • 0 likes
  • 703 Views
  • 3 replies
  • 0 likes

Ipad Mini, can not see option switch for "Available Offline"

Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad mini. 1. I have got it working on a Android phone ok. I can s...

  • Casual Listener
  • Can anyone shed any light, i have trolled though different threads and can not come up with the same problem.   I have just subscribed to Premium and I can not get offline to work on my ipad...
  • jeremygoh
  • Community Legend
  • 1722 Views
  • 4 replies
  • 0 likes
  • 1722 Views
  • 4 replies
  • 0 likes

[URGENT HELP!!] - Spotify messed up text / unusable app / Developer mode always on - iPhone 5S

Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The app is completely unsuable now. I even tried reinstalling it a couple of ti...

IMG_0979.PNG IMG_0977.PNG IMG_0978.PNG
  • Casual Listener
  • Hi,   I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off?   The ap...
  • MichaelJerzak
  • Composer
  • 769 Views
  • 2 replies
  • 0 likes
  • 769 Views
  • 2 replies
  • 0 likes

Local files syncing on iOS

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my iPhone 5s as well (running iOS 7 with about 4 gigs o...

  • Casual Listener
  • I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my i...
  • jeremygoh
  • Community Legend
  • 939 Views
  • 1 replies
  • 0 likes
  • IOS 7
    local files sync
    Mac
  • 939 Views
  • 1 replies
  • 0 likes

your music

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't sync. Playlists are still sync-ed on my iPhone, only 'your music'...

  • Casual Listener
  • All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't syn...
  • Merik
  • Community Legend
  • 563 Views
  • 3 replies
  • 0 likes
  • 563 Views
  • 3 replies
  • 0 likes

Discover Not Working in iPhone or Mac

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

  • Visitor
  • I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?
  • user-removed
  • Not applicable
  • 526 Views
  • 3 replies
  • 0 likes
  • 526 Views
  • 3 replies
  • 0 likes