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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 78385 Views
  • 17 replies
  • 37 likes
  • 78385 Views
  • 17 replies
  • 37 likes

Won't Let Me Search in iPad

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will cancel my account if it is not resolved quickly.

  • Casual Listener
  • Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will canc...
  • jeremygoh
  • Community Legend
  • 2936 Views
  • 18 replies
  • 2 likes
  • 2936 Views
  • 18 replies
  • 2 likes

Cannot log on, I'm in Denmark.

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months help??

  • Newbie
  • I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months he...
  • jeremygoh
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Suggested playlist for the day won't work !

I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as shown in the second attached picture). This doesn't...

  • Newbie
  • I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as&...
  • jeremygoh
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is closing randomly on iPhone

At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am probably going to switch to actual premium after trial

  • Newbie
  • At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am prob...
  • jeremygoh
  • Community Legend
  • 32222 Views
  • 3 replies
  • 0 likes
  • 32222 Views
  • 3 replies
  • 0 likes

HELP - URGENT!

So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed" error. AND YES, i made sure it was correct. I hea...

  • Casual Listener
  • So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed...
  • jeremygoh
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Premium works on computer not on iPhone

I just bought premium and I can't figure out how to get it on my iPhone app

  • Newbie
  • I just bought premium and I can't figure out how to get it on my iPhone app
  • kbrooksc
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Spotify plays wrong song

Spotify Premium 1.5.0 iOS 7.1.2 Artist: Liars Album: WIXIW Track: #1, The Exact Color of Doubt When this track is played on iOS, track #4, "No.1 Against the Rush" from the same album is played instead. I have clean re-installed and that still has not...

  • Music Fan
  • Spotify Premium 1.5.0 iOS 7.1.2   Artist: Liars Album: WIXIW Track: #1, The Exact Color of Doubt   When this track is played on iOS, track #4, "No.1 Against the Rush...
  • rwkleinjr
  • Music Fan
  • 763 Views
  • 3 replies
  • 0 likes
  • 763 Views
  • 3 replies
  • 0 likes

Online mode while songs marked for offlne

I've been wondering about this. If I have all my music marked for offline playback, but Spotify is in online mode. Am I still using my data lines whether it be wifi or 4g? I been searching but cant find this answer. Does anyone know? Thanks -Evan

  • Casual Listener
  • I've been wondering about this.  If I have all my music marked for offline playback, but Spotify is in online mode.  Am I still using my data lines whether it be wifi or 4g?   I be...
  • dinomight
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Extreme stream quality even when Normal is selected

I really love Spotify, but this bug is absolutely destroying my monthly data allotment. I was curious as to how I was blowing through gigs of data in a matter of days with my stream quality set to Normal. So, with that said, I did a little test and m...

  • Roadie
  • I really love Spotify, but this bug is absolutely destroying my monthly data allotment. I was curious as to how I was blowing through gigs of data in a matter of days with my stream quality set to No...
  • Macatron
  • Roadie
  • 877 Views
  • 10 replies
  • 0 likes
  • 877 Views
  • 10 replies
  • 0 likes

Solved!! Using Airplane mode and Offline Mode simultaneously?

Hey all, When using my iPhone in Airplane Mode, is it recommended to also use Spotify in Offline Mode to save battery because perhaps the app keeps looking for a connection? Thanks!

  • Visitor
  • Hey all,   When using my iPhone in Airplane Mode, is it recommended to also use Spotify in Offline Mode to save battery because perhaps the app keeps looking for a connection?   Tha...
  • user-removed
  • Not applicable
  • 1023 Views
  • 2 replies
  • 0 likes
  • 1023 Views
  • 2 replies
  • 0 likes

Songs suddenly stop syncing to offline mode

I've made certain playlists available to play offline, spotify will start to sync them and then suddenly stops, I have tried deleting the app restarting my phone and downloading app again I have plenty of space on my iphone 5 and I have a premium acc...

  • Casual Listener
  • I've made certain playlists available to play offline, spotify will start to sync them and then suddenly stops, I have tried deleting the app restarting my phone and downloading app again I have plen...
  • jeremygoh
  • Community Legend
  • 1545 Views
  • 3 replies
  • 0 likes
  • 1545 Views
  • 3 replies
  • 0 likes

I downloaded spotify on my new iphone and now it wont open

I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open button, nothing happens. I cant uninstall it becau...

  • Casual Listener
  • I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open...
  • jeremygoh
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Used redeem code but premium doesn't work in the app

I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get premium. I used the code I think about 12 hours ag...

  • Casual Listener
  • I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get...
  • jeremygoh
  • Community Legend
  • 592 Views
  • 4 replies
  • 0 likes
  • 592 Views
  • 4 replies
  • 0 likes

Spotify totally messed up suggestion

I just switched from MOG since beat acquired them and last fm since is dead and decided to give spotify a try. Really spotify really I start astral projection radio and pagan altar it recomands , jason fggot trulo, eminem wtf are you guys doing? I ha...

  • Gig Goer
  • I just switched from MOG  since beat acquired them and last fm since is dead and decided to give spotify a try.   Really spotify really I start astral projection radio and pagan altar&n...
  • jeremygoh
  • Community Legend
  • 510 Views
  • 2 replies
  • 0 likes
  • 510 Views
  • 2 replies
  • 0 likes

Solved!! Stops synching at 2 minutes

I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download when I'm in never-neverland , I cant be on the phone...

  • Casual Listener
  • I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download w...
  • jeremygoh
  • Community Legend
  • 939 Views
  • 4 replies
  • 0 likes
  • 939 Views
  • 4 replies
  • 0 likes

Change country from Australia to Canada - not working HELP ASAP!

I want to switch my country from Australia to my home country canada so I can use spotify.I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify account there on my iPhone. When I returned to canada after 14...

  • Casual Listener
  • I want to switch my country from Australia to my home country canada so I can use spotify. I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify accoun...
  • Jonahman10
  • Roadie
  • 737 Views
  • 3 replies
  • 0 likes
  • 737 Views
  • 3 replies
  • 0 likes

control my windows?

Its possible to control my spotify in windows from an Iphone? i have a premium account Thanks for the info

  • Newbie
  • Its possible to control my spotify in windows from an Iphone? i have a premium account   Thanks for the info 🙂
  • dinomight
  • Spotify Star
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes

Premium not working

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

  • Newbie
  • Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.
  • jeremygoh
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

IOS 7 Lockscreen Controls

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)

  • Casual Listener
  • Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7.   Does that happen to anyone else? (Unresponsive keys)  
  • jeremygoh
  • Community Legend
  • 5484 Views
  • 6 replies
  • 0 likes
  • 5484 Views
  • 6 replies
  • 0 likes