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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52488 Views
  • 16 replies
  • 36 likes
  • 52488 Views
  • 16 replies
  • 36 likes

Spotify doesnt recongnize iphone

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

  • Newbie
  • Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne
  • user-removed
  • Not applicable
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Playlists gone on ipad

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playlists on my iPad, it looks like it is searching (2 bla...

  • Casual Listener
  • I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playl...
  • gazler007
  • Casual Listener
  • 547 Views
  • 5 replies
  • 0 likes
  • 547 Views
  • 5 replies
  • 0 likes

Solved!! Local files and "Your Music"

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. Now I can alphabetize them by title - yay. BUT, it ...

  • Newbie
  • Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. ...
  • MattSuda
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • local files
    your songs
  • 524 Views
  • 1 replies
  • 0 likes

Your Music / Artists not working on iPhone

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.

  • Casual Listener
  • iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.    
  • Fred
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Stops playing after 10/12 seconds

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

  • Visitor
  • Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app
  • user-removed
  • Not applicable
  • 3610 Views
  • 3 replies
  • 0 likes
  • 3610 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync local files :(

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playlist and after that playlist with local files and folde...

  • Casual Listener
  • Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playli...
  • piotr3kk
  • Casual Listener
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

Disable 'enable network warning' when in Offline mode

As the title says.I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode.But after I put my phone at Airplane mode aswell (while spotify was in offline mode)...

  • Regular
  • As the title says. I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode. But after I put my phone at A...
  • MattSuda
  • Spotify Star
  • 467 Views
  • 1 replies
  • 1 likes
  • 467 Views
  • 1 replies
  • 1 likes

Eaqualizer

PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance

  • Casual Listener
  • PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance
  • CallMeVitor
  • Regular
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Volume button and Hold to Preview not working in 1.4.1 - iPhone 5

Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / AirPlay controls appear, so I am unable to change the volume or swit...

  • Casual Listener
  • Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5:   1) The volume button does not work at all.  When I click it, the whole screen gets dimmed but no volume bar / ...
  • sarge_in
  • Casual Listener
  • 1136 Views
  • 2 replies
  • 0 likes
  • hold
    preview
    volume
  • 1136 Views
  • 2 replies
  • 0 likes

Solved!! 2 devices

Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use tablet but want the same music on both

  • Casual Listener
  • Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use...
  • mrjarnisherwin
  • Casual Listener
  • 642 Views
  • 4 replies
  • 0 likes
  • 642 Views
  • 4 replies
  • 0 likes

Solved!! Sync stops for reason on iPad air

I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weird.

  • Casual Listener
  • I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weir...
  • user-removed
  • Not applicable
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

'Your Music' & Following Lists

Why is it that the artists I have on my 'Your Music' page and 'Following' do not match completely. Some artists only show up on the 'Your Music' page while others only show up on my 'Following' page. Is there a way to sync them so that each list is i...

  • Newbie
  • Why is it that the artists I have on my 'Your Music'  page and 'Following' do not match completely. Some artists only show up on the 'Your Music' page while others only show up on my 'Following'...
  • user-removed
  • Not applicable
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Is it possible to just randomly play songs from all my playlists?

I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combined.

  • Roadie
  • I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combine...
  • adisib
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • iPhone 5S
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Bigger queue button

Hi,It's so heart braking when I'm trying to add songs to the queue and I accidentally hit the song instead so it starts playing. It really beaks my heart and it so bad especially when you have friends listening to songs meanwhile you are trying to qu...

  • Newbie
  • Hi, It's so heart braking when I'm trying to add songs to the queue and I accidentally hit the song instead so it starts playing. It really beaks my heart and it so bad especially when you have frie...
  • Peter__
  • Community Legend
  • 763 Views
  • 1 replies
  • 1 likes
  • queue
    UI
  • 763 Views
  • 1 replies
  • 1 likes

Solved!! premium not working on my android

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use spotify on my samsung device every day, so I hope ...

  • Casual Listener
  • Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use...
  • kiskebisken
  • Casual Listener
  • 916 Views
  • 3 replies
  • 0 likes
  • 916 Views
  • 3 replies
  • 0 likes

Solved!! 802 Error Message - Sam Smith - In the Lonely Hour

Hey Spotify Peeps! I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now? I'm getting this error across all devices: PC/Windows 2007; iPhone 5S (latest iOS); iPad 3. What is the 8...

802_SamSmith.jpg
  • Newbie
  • Hey Spotify Peeps!   I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now?   I'm getting this error across al...
  • blake
  • Community Legend
  • 539 Views
  • 1 replies
  • 1 likes
  • 539 Views
  • 1 replies
  • 1 likes

Solved!! Can't synch to iPod 3rd generation

Hi, I have a premium subscription and love it. My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod. I thought I could do this as long as the device connects to my Spotify account every 29 days. I've fo...

  • Casual Listener
  • Hi, I have a premium subscription and love it.  My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod.  I thought I could do this as long as t...
  • mespey
  • Casual Listener
  • 15219 Views
  • 13 replies
  • 0 likes
  • 15219 Views
  • 13 replies
  • 0 likes

Solved!! Your Music disappeared except for Followed artists & playlists

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.

  • Regular
  • About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.  
  • johnwdickenson
  • Regular
  • 655 Views
  • 2 replies
  • 0 likes
  • 655 Views
  • 2 replies
  • 0 likes

Inbox not working on iphone 5

Hi, Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox. I would appreciate any help. I'd like to manage the messages from iOS. Thanks in advance, Enriq...

  • Newbie
  • Hi,    Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox.    I would ap...
  • Isabella_Boo
  • Newbie
  • 1395 Views
  • 2 replies
  • 0 likes
  • 1395 Views
  • 2 replies
  • 0 likes

Solved!! "Undoing" High Quality Offline Sync

So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back to change the sync quality to a lower setting, high...

  • Casual Listener
  • So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back ...
  • blake
  • Community Legend
  • 4532 Views
  • 5 replies
  • 0 likes
  • extreme quality
    iOS
    iphone
    iphone4
    memory
    Premium
    Usage
  • 4532 Views
  • 5 replies
  • 0 likes