Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70738 Views
16 replies
37 likes

70738 Views
16 replies
37 likes

Playlist gone

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get them back? I tried going to the deleted playlist site ...

Aballesterosn
Newbie
I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get t...
2014-06-15 10:13:52 PM
2014-06-16 1:36:57 AM
robzim737
Community Legend
612 Views
2 replies
0 likes

612 Views
2 replies
0 likes

Solved!! Albums on desktop, not in iOS

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in the iOS app. WTF?

iamthelummox
Casual Listener
I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in th...
2014-06-15 8:05:05 PM
2014-06-15 11:04:13 PM
Rodrigo
Community Legend
517 Views
2 replies
0 likes

517 Views
2 replies
0 likes

Songs not available on Ipod

While I am still angry about the 10000 Songs my music limit and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy – War Eternal) . It is available on Android and Desktop....

sebbes
Regular
While I am still angry about the 10000 Songs my music limit and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy...
2014-06-11 7:24:43 PM
2014-06-15 6:51:58 PM
sebbes
Regular
571 Views
5 replies
0 likes

571 Views
5 replies
0 likes

Solved!! $5 subscription with ads on iPhone

Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you

Nicolaaje
Casual Listener
Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you
2014-06-15 3:18:16 PM
2014-06-15 3:57:47 PM
Joe
Community Legend
567 Views
3 replies
0 likes

567 Views
3 replies
0 likes

Solved!! Local files not syncing to iPhone 4S, phone not appearing under "devices."

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obviou...

benh57
Casual Listener
I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it accepta...
2012-09-08 10:16:06 PM
2014-06-15 12:16:37 PM
deanfourie
Regular
4086 Views
21 replies
3 likes

4086 Views
21 replies
3 likes

Spotify shutting down and "saved" music not actually saving

Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from an iPhone 4S, which I had used for about 8 months with Spotify on it. My...

binabits
Regular
Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from...
2014-06-07 6:13:54 PM
2014-06-15 3:56:52 AM
Joe
Community Legend
1738 Views
12 replies
0 likes

1738 Views
12 replies
0 likes

Updated iPad/iPhone app only showing edited albums.

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albums. Is this just a bug with the new app or will I o...

lonewolfs
Newbie
I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albu...
2012-05-09 5:52:08 PM
2014-06-14 11:29:11 PM
camomerl
Newbie
9318 Views
25 replies
2 likes

9318 Views
25 replies
2 likes

can´t see my playlists

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and "local files" but both were empty. On the computer...

Loidet
Casual Listener
Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and...
2014-06-14 2:12:01 PM
2014-06-14 6:54:57 PM
Joe
Community Legend
469 Views
3 replies
0 likes

469 Views
3 replies
0 likes

I tried to sync my mobile phone to my computer and lost all my music

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was showing that I just have a free account and I've lost al...

hfontaine2003
Newbie
I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was...
2014-06-14 6:09:47 PM
2014-06-14 6:52:37 PM
Joe
Community Legend
358 Views
1 replies
0 likes

358 Views
1 replies
0 likes

Need help - ASAP!!! Spotify Connect

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my phone doesn't see my Mac! iPhone 5C Brand Spanking New MacBook Ai...

Clinga
Casual Listener
I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my pho...
2014-06-14 3:50:29 PM
2014-06-14 5:18:55 PM
Joe
Community Legend
516 Views
1 replies
0 likes

516 Views
1 replies
0 likes

Iphone 5 offline playlists won't sync completely

Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music offline because the playlists will not sync- that means in the playlists so...

Nettig
Newbie
Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music of...
2014-06-14 9:00:49 AM
2014-06-14 1:01:59 PM
Joe
Community Legend
1178 Views
3 replies
0 likes

1178 Views
3 replies
0 likes

Solved!! Spotify Premium: playlists on iPod 4 disappeared / won't sync again with desktop

Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since about 2 or 3 weeks ago all the playlists that I had synced from my desktop (...

_dayvancowboy_
Casual Listener
Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since abo...
2014-06-13 1:12:50 AM
2014-06-14 4:10:58 AM
_dayvancowboy_
Casual Listener
1750 Views
5 replies
0 likes

1750 Views
5 replies
0 likes

Do not see your music on ipad

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this correct?

Dwoh
Newbie
Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this corr...
2014-06-14 1:13:54 AM
2014-06-14 1:20:38 AM
Joe
Community Legend
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Downloading a single song to iphone

How do I download a single song to my iphone.I can see the playlist syn offline but how do I download a single song

Arsenal-rule
Roadie
How do I download a single song to my iphone. I can see the playlist syn offline but how do I download a single song
2014-06-13 11:15:47 PM
2014-06-13 11:22:59 PM
Arsenal-rule
Roadie
616 Views
2 replies
0 likes

616 Views
2 replies
0 likes

When I save an album the track order is wrong

Hello everyone, I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but the track order is completely wrong. This does not happen often,...

theajvan
Casual Listener
Hello everyone, I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but th...
2014-06-13 4:24:04 PM
2014-06-13 9:28:52 PM
theajvan
Casual Listener
459 Views
2 replies
0 likes

459 Views
2 replies
0 likes

Sync Help!

Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks only 6 appear they're not even listed, they appear...

messtaken
Newbie
Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks...
2014-06-13 11:46:52 AM
2014-06-13 12:26:14 PM
Peter__
Community Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Songs unavailable but still shown in playlist - IPhone App

Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there are now only 699 of those available once I have restored spotify to my new phone...

paulinuk
Casual Listener
Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there a...
2014-06-10 1:43:12 AM
2014-06-13 1:19:44 AM
paulinuk
Casual Listener
1424 Views
2 replies
0 likes

1424 Views
2 replies
0 likes

Solved!! I have to sync back all my song.

Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any solution? Thank you.

asyraffsaidi
Newbie
Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any ...
2014-06-12 10:32:33 PM
2014-06-12 11:10:31 PM
Joe
Community Legend
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Solved!! Unable to scrobble from iPhone/Ipad in spotify app

Description Unable to Scrobble from spotfy app on iphone/ipad. I can scrobble from the officail last.fm app however. A more detailed description, using numbered steps 1. Cleared Safari history and cookies and data from ipad settings 2. Uninstalled sp...

Bromethius
Newbie
Description Unable to Scrobble from spotfy app on iphone/ipad. I can scrobble from the officail last.fm app however. A more detailed description, using numbered steps 1. Cleared ...
2014-06-12 10:43:21 PM
2014-06-12 11:04:35 PM
Joe
Community Legend
1028 Views
1 replies
0 likes

1028 Views
1 replies
0 likes

Can't get Offline Mode to Work

I just purchased Spotify Premium and want to listen to offline work for a roadtrip and not use all my data. But I can NOT get it to work. Everytime I try to go offline, it says that the track is not synced and not available offline. I have tried to s...

hannray
Newbie
I just purchased Spotify Premium and want to listen to offline work for a roadtrip and not use all my data. But I can NOT get it to work. Everytime I try to go offline, it says that the track is not ...
2014-06-12 6:20:45 PM
2014-06-12 9:19:59 PM
Peter__
Community Legend
305 Views
2 replies
0 likes

305 Views
2 replies
0 likes

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