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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68977 Views
  • 16 replies
  • 37 likes
  • 68977 Views
  • 16 replies
  • 37 likes

The new iPhone application performs horribly

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over USB in my car because it crashes or stops responding...

  • Visitor
  • I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over U...
  • woodfred
  • Newbie
  • 3479 Views
  • 43 replies
  • 17 likes
  • 3479 Views
  • 43 replies
  • 17 likes

With Spotify Premium but still has the only shuffle play

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be able to choose the songs I want, at the time I wan...

  • Newbie
  • Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be...
  • Peter__
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iPad is draining battery faster then it can charge

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ... Any idea's ? Spotify is the only app running at this time.

  • Casual Listener
  • Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ...   Any idea's ? Spotify is the...
  • Peter__
  • Community Legend
  • 858 Views
  • 4 replies
  • 0 likes
  • 858 Views
  • 4 replies
  • 0 likes

[Latest iOs, iphone5s] Not synching local files+Not showing up under devices

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail. What I tried: Memory: 30-ish gb left, 2gb music to sync - shouldn't be the pr...

  • Music Fan
  • My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail.   What I tried: ...
  • niekt
  • Music Fan
  • 534 Views
  • 2 replies
  • 0 likes
  • 534 Views
  • 2 replies
  • 0 likes

Premium does not work on iphone but ipad.

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not work. Bills are paid and my profile is on Premium. ...

  • Newbie
  • I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not ...
  • meahtenoha
  • Spotify
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Can't Queue music

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just skips to the next song in the playlist. This happe...

  • Newbie
  • When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just...
  • valochelabrioch
  • Regular
  • 1333 Views
  • 1 replies
  • 3 likes
  • error reporting
    queue
    queue management
  • 1333 Views
  • 1 replies
  • 3 likes

iPod Touch Still Does Not Play Spotify Songs

Hello. I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them using our iPad Air. I was told to do a reinstallation of t...

  • Newbie
  • Hello.  I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them u...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Ipod Touch does not install Spotify

Hi, Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices cancel or install. I press install hoping that it will instal...

  • Newbie
  • Hi,   Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices...
  • Peter__
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Preferiti

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero), mentre sul Mac ha smesso di sincronizzarsi da qu...

  • Casual Listener
  • ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero...
  • ChiarettaP
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

My Music > Songs > "NO" Available Offline

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were just full albums which I no longer need since they ar...

  • Visitor
  • I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were ju...
  • martenjacobs
  • Newbie
  • 1182 Views
  • 4 replies
  • 5 likes
  • 1182 Views
  • 4 replies
  • 5 likes

Connecting problem on iPhone 4s

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime i Have opened the app today it just says Connectin...

  • Newbie
  • Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime...
  • Peter__
  • Community Legend
  • 424 Views
  • 5 replies
  • 0 likes
  • 424 Views
  • 5 replies
  • 0 likes

Spotify won't let me NOT sync local files.

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

  • Casual Listener
  • Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?
  • jeremygoh
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Laggy app experience on iPod Touch 4th Gen

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will work after 5-6 seconds of lag, but if I dare to skip 2-3 songs, the...

  • Regular
  • Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date.    After spotify's last update the whole experience becomes unbearable. Skipping one song will...
  • jeremygoh
  • Community Legend
  • 1072 Views
  • 3 replies
  • 1 likes
  • 1072 Views
  • 3 replies
  • 1 likes

can i play one song

I just downloaded the app and have a few questions - How do I play just one song when searching for music? When I have an album in the Albums section, how do I add it, or just certain songs, to my playlist? And if I have an album in my playlist, how ...

  • Casual Listener
  • I just downloaded the app and have a few questions -   How do I play just one song when searching for music?   When I have an album in the Albums section, how do I add it, or just c...
  • jeremygoh
  • Community Legend
  • 5135 Views
  • 6 replies
  • 0 likes
  • 5135 Views
  • 6 replies
  • 0 likes

Black stripe on screen

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar.Thanks.I don't like this view.

  • Casual Listener
  • I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar. Thanks. ...
  • jeremygoh
  • Community Legend
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

spotify app pauses music upon opening facebook app in ios7

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram. i understand that with IG's addition of videos, videos will play automati...

  • Casual Listener
  • i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram.   i understan...
  • Peter__
  • Community Legend
  • 2706 Views
  • 2 replies
  • 2 likes
  • 2706 Views
  • 2 replies
  • 2 likes

Solved!! [iOS App v1.0] Low resolution album cover

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the public.The only thing I found a bit annoying is that t...

  • Casual Listener
  • First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the pub...
  • Novercalis
  • Casual Listener
  • 1052 Views
  • 2 replies
  • 1 likes
  • 1052 Views
  • 2 replies
  • 1 likes

iPad App kann keine Playlists mehr offline speichern

In meiner iPad App fehlt der Button um Playlists offline zu speichern.Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

  • Regular
  • In meiner iPad App fehlt der Button um Playlists offline zu speichern. Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!
  • Bombaer83
  • Regular
  • 799 Views
  • 8 replies
  • 0 likes
  • 799 Views
  • 8 replies
  • 0 likes

Cannot be activated

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can't click once to enjoy my songs. And it's not like t...

  • Newbie
  • Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can'...
  • Peter__
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Is there a way to select which local files I sync, instead of all of them?

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

  • Casual Listener
  • I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes