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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73319 Views
  • 16 replies
  • 37 likes
  • 73319 Views
  • 16 replies
  • 37 likes

iPhone not syncing local files

Hi, My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), none of the local files transferred. Any ideas why this would ha...

  • Music Fan
  • Hi,   My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), no...
  • Grace
  • Spotify
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Solved!! Massive Album art bug

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the local songs the song title don't show the currently ...

  • Newbie
  • I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the l...
  • MattSuda
  • Spotify Star
  • 3284 Views
  • 2 replies
  • 0 likes
  • 3284 Views
  • 2 replies
  • 0 likes

Can't sync my iPhone 5

Since the new interface appeared all my playlists dissappeared on my cell. I did the update on the phone and hope that would do it, but no. Pretty soon there was another update, I had hopes. Didnt change anything. Trying to log out. Trying to reinsta...

  • Regular
  • Since the new interface appeared all my playlists dissappeared on my cell.   I did the update on the phone and hope that would do it, but no.   Pretty soon there was another update,...
  • Adam
  • Roadie
  • 2025 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 2025 Views
  • 9 replies
  • 0 likes

Solved!! iPhone 5 - playlists are not loaded

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list. I tried to reinstall app -- the same result. I also checked t...

  • Casual Listener
  • Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list.  I ...
  • rakeshprinceton
  • Newbie
  • 694 Views
  • 5 replies
  • 0 likes
  • 694 Views
  • 5 replies
  • 0 likes

Recently Added option for Albums/Songs/Artists

With the new Your Music feature on iOS device, is there a way to see recently added ALBUMS or ARTIST ? theres a way to sort by Recently Added on the desktop but is there a way to see them sorted like that on an iphone? Many thanks in advance.

  • Newbie
  • With the new Your Music feature on iOS device, is there a way to see recently added ALBUMS or ARTIST ? theres a way to sort by Recently Added on the desktop but is there a way to see them sorted like...
  • 576 Views
  • 0 replies
  • 2 likes
  • 576 Views
  • 0 replies
  • 2 likes

Spotify premium not working

I have been a premium member of spotify for about a year but when I tried to use one of my playlists earlier it said I wasn't a premium member and I would have to upgrade. Everything was working fine yesterday. I have deleted and reinstalled my app o...

  • Newbie
  • I have been a premium member of spotify for about a year but when I tried to use one of my playlists earlier it said I wasn't a premium member and I would have to upgrade. Everything was working fine...
  • Peter__
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Can't sync music to offline playlists

Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and won't download. Usually when it's downloading, and I...

  • Casual Listener
  • Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and w...
  • Peter__
  • Community Legend
  • 1122 Views
  • 2 replies
  • 0 likes
  • 1122 Views
  • 2 replies
  • 0 likes

Playlist is resumed at the wrong place after playing song added to queue

On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where it was before, but instead it plays the song I add...

  • Casual Listener
  • On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where...
  • Peter__
  • Community Legend
  • 862 Views
  • 2 replies
  • 0 likes
  • Resumes in wrong playlist position
  • 862 Views
  • 2 replies
  • 0 likes

How do I delete messages I sent to another user's inbox on my Macbook Air?

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete.. please tell me how I can do this.. thank you

  • Newbie
  • I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete..  please tell me how I can do this.. thank you
  • Peter__
  • Community Legend
  • 1778 Views
  • 1 replies
  • 2 likes
  • 1778 Views
  • 1 replies
  • 2 likes

Incorrect song information on lock screen for local files

Hello, When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update. This also causes the song to not show when connected to BlueTooth Audi...

  • Visitor
  • Hello,   When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update.  Th...
  • Peter__
  • Community Legend
  • 652 Views
  • 4 replies
  • 0 likes
  • 652 Views
  • 4 replies
  • 0 likes

Only some of my music will download to my device!!

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over 5 GB of free storage. Any help would be appreciate...

  • Casual Listener
  • Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over...
  • youlikesam
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Spotify Unlimited

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

  • Casual Listener
  • I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks
  • CliffG
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Gapless Playback broken with new update

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

  • Visitor
  • Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.
  • user-removed
  • Not applicable
  • 494 Views
  • 3 replies
  • 1 likes
  • 494 Views
  • 3 replies
  • 1 likes

Multiple Album Versions

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a premium account to be able to listen to what I want, I...

  • Newbie
  • Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a pre...
  • blahsi
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

problems with pause, play, rewind, ff since upgrade Iphone 4s

So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so. Sometimes it also plays back like it's on fast forward as well! Don't k...

  • Music Fan
  • So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so.  Sometimes it a...
  • stacyb
  • Music Fan
  • 1538 Views
  • 4 replies
  • 0 likes
  • 1538 Views
  • 4 replies
  • 0 likes

Playlists stop syncing on a random song

My Spotify on iphone 5 (ios 7.1) won't sync properly. When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few songs on any new playlist and there is no way of just telling...

  • Newbie
  • My Spotify on iphone 5 (ios 7.1) won't sync properly.  When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few song...
  • Peter__
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

New songs list under my music doesn't play offline

So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each song to a playlist before I can play it offline.

  • Newbie
  • So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each ...
  • Peter__
  • Community Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Playlist won't repeat

I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently.Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next or select another song.Anyone else having this issue?

  • Casual Listener
  • I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently. Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next ...
  • shineegirl22
  • Newbie
  • 2306 Views
  • 2 replies
  • 0 likes
  • 2306 Views
  • 2 replies
  • 0 likes

Ipad app freezes even when I delete it and download again

I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help

  • Newbie
  • I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help
  • Peter__
  • Community Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • 534 Views
  • 3 replies
  • 0 likes