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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69591 Views
  • 16 replies
  • 37 likes
  • 69591 Views
  • 16 replies
  • 37 likes

Can't share music on my new iphone 5s. Please help.

Hello, I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eventually, the screen disappears as if it had been sent, but the...

  • Newbie
  • Hello,   I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eve...
  • Peter__
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Solved!! IPAD 1

I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. Does anyone know how I can use spotify on my iPAD 1? ...

  • Casual Listener
  • I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. ...
  • Peter__
  • Community Legend
  • 6627 Views
  • 7 replies
  • 0 likes
  • 6627 Views
  • 7 replies
  • 0 likes

no crossfade or gapless playback on local tracks

Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other track that i have in the sam playlist. A more detail...

  • Casual Listener
  • Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other...
  • Peter__
  • Community Legend
  • 1247 Views
  • 5 replies
  • 2 likes
  • 1247 Views
  • 5 replies
  • 2 likes

sick of paying good money for crap

Im so sick of having to reauthorise spotify with sonos. Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will continue with my subscription for much longer.

  • Casual Listener
  • Im so sick of having to reauthorise spotify with sonos.  Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will cont...
  • Peter__
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

How do I download a playlist on ipad

Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks for helping

  • Newbie
  • Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks f...
  • Peter__
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Boycott/Report Spotify to Better Business Bureau

This new redesign is absolute garbage. We should not have to pay $9.99 plus tax for this. Spotify obviously has litle respect for the people that pay them for their service. I am so sick and tired of scripted responses from someone in a foreign count...

  • Regular
  • This new redesign is absolute garbage.  We should not have to pay $9.99 plus tax for this.  Spotify obviously has litle respect for the people that pay them for their service.  I am so...
  • Peter__
  • Community Legend
  • 598 Views
  • 1 replies
  • 1 likes
  • 598 Views
  • 1 replies
  • 1 likes

All "Liked from radio" tracks DELETED since the upgrade. Thanks spotify...

EDIT - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks before the upgrade, and one since.cheersMonty

  • Casual Listener
  • EDIT   - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks bef...
  • Peter__
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

New iPhone update is rubbish!!!

Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when it is not selected. Songs take 15-20 seconds to load a...

  • Regular
  • Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when i...
  • nonstopdigital
  • Roadie
  • 919 Views
  • 6 replies
  • 3 likes
  • 919 Views
  • 6 replies
  • 3 likes

iOS playlists

Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone, chose manual selection and ticked playlists - a gr...

  • Casual Listener
  • Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone,...
  • Peter__
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

FIX FOR iOS 7 SPOTIFY APP ISSUES - FREEZING, ALBUM ART NOT SHOWING ETC

Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the massive influx of problems, the techs are frantical...

  • Casual Listener
  • Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the ...
  • Peter__
  • Community Legend
  • 1124 Views
  • 1 replies
  • 1 likes
  • 1124 Views
  • 1 replies
  • 1 likes

iOS offline tracks favoured?

Hi all,Can't find a definitive answer to this one, so here goes...New to spotify premium and have downloaded a few playlists and made them available offline. All good.If I am out and about with only 3G coverage and play a playlist that has been downl...

  • Newbie
  • Hi all, Can't find a definitive answer to this one, so here goes... New to spotify premium and have downloaded a few playlists and made them available offline. All good. If I am out and abou...
  • LtMunst
  • Regular
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Solved!! Chronic Can't Login... message freezes even after reset and reinstall

Sent this to spotify help but thought I would throw this out here: I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still have iOS6. Without having to explain the reason, it it necessary ...

  • Music Fan
  • Sent this to spotify help but thought I would throw this out here:   I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still hav...
  • Jakeintexas
  • Newbie
  • 640 Views
  • 2 replies
  • 0 likes
  • 640 Views
  • 2 replies
  • 0 likes

Latest update sucks

Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user friendly interface to date and full of loads of complete...

  • Music Fan
  • Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user frien...
  • jag007442
  • Newbie
  • 833 Views
  • 2 replies
  • 7 likes
  • 833 Views
  • 2 replies
  • 7 likes

Solved!! iOS battery drain

Hi guys, I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). In 40 minutes I can easily go though 25% of battery. Any ideas...

  • Visitor
  • Hi guys,   I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). ...
  • user-removed
  • Not applicable
  • 954 Views
  • 3 replies
  • 1 likes
  • 954 Views
  • 3 replies
  • 1 likes

Spotify Basics for the IOS app

These things need to be fixed/added in the IOS app: Takes way too long to boot up recently. No album year or number of songs or timing info on album info page. You hear a song in a playlist or radio, and you click on "Go to album" and you would like ...

  • Roadie
  • These things need to be fixed/added in the IOS app:   Takes way too long to boot up recently.    No album year or number of songs or timing info on album info page. You hear a ...
  • 314 Views
  • 0 replies
  • 1 likes
  • 314 Views
  • 0 replies
  • 1 likes

Mobile sync spotify desktop without wifi

I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the two by joining the same Wireless network and choos...

  • Music Fan
  • I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the...
  • compujosh
  • Newbie
  • 9687 Views
  • 13 replies
  • 4 likes
  • 9687 Views
  • 13 replies
  • 4 likes

Star vs Save and other general frustrations

As many other posters have already mentioned -- the latest update is a train wreck. The app was horribly slow playing anything which was typically done from my star tracks of which I had over 800. It seemed to me with the new update the push was to g...

  • Casual Listener
  • As many other posters have already mentioned -- the latest update is a train wreck.   The app was horribly slow playing anything which was typically done from my star tracks of which I had o...
  • HarryV
  • Casual Listener
  • 483 Views
  • 1 replies
  • 1 likes
  • 483 Views
  • 1 replies
  • 1 likes

Syncing wrong songs

Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversion of that song...

  • Casual Listener
  • Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversio...
  • steffemos
  • Casual Listener
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes