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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69961 Views
  • 16 replies
  • 37 likes
  • 69961 Views
  • 16 replies
  • 37 likes

"Your Music" Artist View should group songs under artist by album

The new Your Music/Collection is a great start on the new iOS app, but there's still an issue when viewing songs by artist. I'd really like to click on the artist, then either see a list of albums I've saved, or at least sort the tracks by album in p...

  • Roadie
  • The new Your Music/Collection is a great start on the new iOS app, but there's still an issue when viewing songs by artist.  I'd really like to click on the artist, then either see a list of alb...
  • djshackesq
  • Roadie
  • 639 Views
  • 2 replies
  • 0 likes
  • 639 Views
  • 2 replies
  • 0 likes

Minor interface bug in 1.0.0 iPad app, playlist author shows background

See attachment.iPad mini retina, link to playlist: http://open.spotify.com/user/duckfromrubber/playlist/0wnzcPuxl9KlbyeIVj8AtN

  • Casual Listener
  • See attachment. iPad mini retina, link to playlist: http://open.spotify.com/user/duckfromrubber/playlist/0wnzcPuxl9KlbyeIVj8AtN
  • MattSuda
  • Spotify Star
  • 549 Views
  • 2 replies
  • 0 likes
  • 549 Views
  • 2 replies
  • 0 likes

My downloaded music wont play within my playlists

So I have my playlists and the songs that I already happen to have or have burned from a CD/downloaded wont play at all on spotify. So annoying! Anyway of diconnecting from my library or local files? I just want to listen to whatever I want and it ma...

  • Newbie
  • So I have my playlists and the songs that I already happen to have or have burned from a CD/downloaded wont play at all on spotify. So annoying! Anyway of diconnecting from my library or local files?...
  • Peter__
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • downloaded music
    my library
    unable to play
  • 662 Views
  • 1 replies
  • 0 likes

Lock screen not showing correct "Now Playing track/image" in Spotify 1.0

When I lock my iphone, the song currently playing is not the one being displayed (title and cover art) on the lock screen. If the song selected before the phone is locked has an album cover image, then that song title/image continues to be displayed ...

  • Music Fan
  • When I lock my iphone, the song currently playing is not the one being displayed (title and cover art) on the lock screen.    If the song selected before the phone is locked has an albu...
  • Malteasers
  • Regular
  • 3751 Views
  • 8 replies
  • 2 likes
  • 3751 Views
  • 8 replies
  • 2 likes

Solved!! Problems with Offline Playlist on iOS

My playlists do not match on the desktop version and iOS version. I have attached screenshots. My mobile version always tells me its not totally synced because it has different numbers of songs. Is there reason for this or a solution? Help please.

  • Newbie
  • My playlists do not match on the desktop version and iOS version. I have attached screenshots. My mobile version always tells me its not totally synced because it has different numbers of songs. Is t...
  • Peter__
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

update 1.0.0.3251 can't queue

My sporify just got updated to the new versjon 1.0.0.3251 and now im not able to queue any songs if the phone is in flightmode for more than 10 minutes. My playlists are all syncronized and available offline, but still i get a message saying the trac...

  • Newbie
  • My sporify just got updated to the new versjon 1.0.0.3251 and now im not able to queue any songs if the phone is in flightmode for more than 10 minutes. My playlists are all syncronized and available...
  • 460 Views
  • 0 replies
  • 0 likes
  • 460 Views
  • 0 replies
  • 0 likes

New shuffle play feature only lets me hear my local playlists on shuffle

This is ridiculous. Every week or so it's another issue with the IOS app. First I wasn't able to sync my local files. Now with this new shuffle play feature, I can only listen to my local files on shuffle. Would Spotify rather I use itunes to listen ...

  • Roadie
  • This is ridiculous. Every week or so it's another issue with the IOS app. First I wasn't able to sync my local files. Now with this new shuffle play feature, I can only listen to my local files on sh...
  • Peter__
  • Community Legend
  • 5572 Views
  • 27 replies
  • 5 likes
  • 5572 Views
  • 27 replies
  • 5 likes

Solved!! After update: Covers & Song-Title

Hi Guys Since your last update I have problems: I can't see any covers anymore (online as offline) If the iPhone is locked, its shows the wrong title in the display (everytime the last and not the current song) and also with no cover This is annoying...

  • Casual Listener
  • Hi Guys   Since your last update I have problems:   I can't see any covers anymore (online as offline) If the iPhone is locked, its shows the wrong title in the display (everyti...
  • Peter__
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

48 Hour Trial

Just downloaded the Spotify app for iOS. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply states that a premium account is required to stream music etc. Any ideas what is going on? My fre...

  • Newbie
  • Just downloaded the Spotify app for iOS. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply states that a premium account is required to s...
  • Peter__
  • Community Legend
  • 1621 Views
  • 2 replies
  • 0 likes
  • free trial
    IOS 7
    Premium
  • 1621 Views
  • 2 replies
  • 0 likes

Part of playlist are not playing

Hi. I have a problem with my playlist. (premium subscription) A big part of my list does not play, only a few tracks are in function. What can i do wrong?

  • Casual Listener
  • Hi. I have a problem with my playlist. (premium subscription) A big part of my list does not play, only a few tracks are in function. What can i do wrong?
  • Peter__
  • Community Legend
  • 707 Views
  • 6 replies
  • 0 likes
  • Premium
  • 707 Views
  • 6 replies
  • 0 likes

A problem with queuing tracks in with spotify app version 1.0.0.3251 iPhone 5 iOS 7.1

Sometimes when I try to queue a song, in an offline mode and synced playlist, a sign shows up telling me that "There are problems with these tracks" and I can only click OK and ofc song is not in queue. When I click the song like 'separately' just to...

  • Casual Listener
  • Sometimes when I try to queue a song, in an offline mode and synced playlist, a sign shows up telling me that "There are problems with these tracks" and I can only click OK and ofc song is not in que...
  • 497 Views
  • 0 replies
  • 0 likes
  • 497 Views
  • 0 replies
  • 0 likes

v1 app freezes - is unusable

I just upgraded my iphone spotify app to version 1.0.0.3251. When in off-line mode, the app freezes regularly. It is essentially unusable. Ironically, sometimes it freezes when asking if i want to rate it for 4* in the app store. Uhh, dont think so. ...

  • Gig Goer
  • I just upgraded my iphone spotify app to version 1.0.0.3251.  When in off-line mode, the app freezes regularly.  It is essentially unusable.  Ironically, sometimes it freezes when...
  • borsTiHD
  • Gig Goer
  • 694 Views
  • 1 replies
  • 1 likes
  • 694 Views
  • 1 replies
  • 1 likes

Solved!! Low Resolution in new Update (1.0)

The new Spotify redesign looks great.. but there seems to be a lower resolution album artwork in the app compared to the lock screen. Hopefully this can be fixed in the next software update.. just something I noticed.

  • Regular
  • The new Spotify redesign looks great.. but there seems to be a lower resolution album artwork in the app compared to the lock screen. Hopefully this can be fixed in the next software update.. just so...
  • MattSuda
  • Spotify Star
  • 1369 Views
  • 1 replies
  • 0 likes
  • album art
  • 1369 Views
  • 1 replies
  • 0 likes

Android features desperately needed on iOS

There are at least THREE TWO features that I cannot understand their NOT being on iOS when they are on Android: Alphabetical sorting of playlists Downloaded playlists brought at the top No annoying beep when playing externally and changing track (ok,...

  • Casual Listener
  • There are at least THREE TWO features that I cannot understand their NOT being on iOS when they are on Android:   Alphabetical sorting of playlists Downloaded playlists brought at t...
  • robzim737
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Solved!! New "Your music"-feature, as advertised in the new release video, not available

The feature shown here http://www.youtube.com/watch?v=V1I6-wv0p8k at 0:37 is not available despite updating the app today. How can I get it?

  • Regular
  • The feature shown here http://www.youtube.com/watch?v=V1I6-wv0p8k at 0:37 is not available despite updating the app today. How can I get it?
  • BBSTEELS79
  • Casual Listener
  • 6409 Views
  • 6 replies
  • 4 likes
  • 6409 Views
  • 6 replies
  • 4 likes

Solved!! Collection View(Your Music) not showing in the New Spotify. [+ BackgroundAppRefresh?]

I loved the new dark Spotify Redesign, and I read that in this version the Collection it's available for everyone, but isn't showing on my iPhone 5. What I do? Thanks for the Attention P.S: Why the Devs still haven't add any Background App Refresh fo...

  • Regular
  •  I loved the new dark Spotify Redesign, and I read that in this version the Collection it's available for everyone, but isn't showing on my iPhone 5.   What I do?     Th...
  • MattSuda
  • Spotify Star
  • 3298 Views
  • 8 replies
  • 1 likes
  • 3298 Views
  • 8 replies
  • 1 likes

Solved!! Playing individual songs instead of shuffle

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this?Thanks.

  • Casual Listener
  • How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this? Thanks.
  • tjrcrn
  • Casual Listener
  • 977 Views
  • 2 replies
  • 0 likes
  • 977 Views
  • 2 replies
  • 0 likes

Solved!! Anyone who has your music

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifies you about it

  • Regular
  • When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifie...
  • MattSuda
  • Spotify Star
  • 860 Views
  • 3 replies
  • 0 likes
  • 860 Views
  • 3 replies
  • 0 likes

Solved!! Rolling out 1.0

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advance

  • Visitor
  • I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advan...
  • MattSuda
  • Spotify Star
  • 687 Views
  • 5 replies
  • 0 likes
  • 687 Views
  • 5 replies
  • 0 likes

Premium account downlaoded songs not available

Premium account holder Have multiple Playlists and Album which are downloaded to my iPhone 5 However I can't see the lists if I'm offline since the update Spotify seems to require a Wifi or 3G connection before I can see my list and track titles Plea...

  • Casual Listener
  • Premium account holder   Have multiple Playlists and Album which are downloaded to my iPhone 5   However I can't see the lists if I'm offline since the update   Spotify see...
  • blake
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes