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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64452 Views
  • 16 replies
  • 37 likes
  • 64452 Views
  • 16 replies
  • 37 likes

Spotify uses too much 3G traffic for premium subscription

Hi there, I have the premium subscription and I've downloaded several playlists on my iPhone. I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify had downloaded the biggest amount of traffic comparing to all other appl...

  • Casual Listener
  • Hi there,   I have the premium subscription and I've downloaded several playlists on my iPhone.   I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify...
  • maximtuliuk
  • Casual Listener
  • 444 Views
  • 4 replies
  • 0 likes
  • 444 Views
  • 4 replies
  • 0 likes

0.9.3.212 Breaks Siri

I am often having the occurance of Siri not working when playing music from Spotify. 5S on 7.0.4. Launching Siri while spotify (music playing doesn't seem to matter) will sometimes cause Siri to start listening for a split second and then stop (as in...

  • Visitor
  • I am often having the occurance of Siri not working when playing music from Spotify. 5S on 7.0.4.   Launching Siri while spotify (music playing doesn't seem to matter) will sometimes cause S...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes

Music Has Disapeared

I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disapeared from Spotify. I tried looking for the customer...

  • Newbie
  • I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disape...
  • Taylor
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Request for comp/reimbursement for overage fees stemming from ios bug

I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m-p/667878#M2838I'm not doing this in an accusatory manne...

  • Music Fan
  • I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m...
  • Peter__
  • Community Legend
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Radio based on Artist very inaccurate

Hello, my radio experience is very random. This tends to happen every few songs in between. https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png Not sure how backstreet boys is related to Akon.

  • Newbie
  • Hello, my radio experience is very random. This tends to happen every few songs in between.   https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png &nbsp...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Solved!! My name showing up before artists?

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the artists name and the album. For example: Jane Doe - ...

  • Casual Listener
  • I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the a...
  • madlyhadley
  • Casual Listener
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

Volume Normalization

I recently switched my phone from a Droid X to an iPhone 5s. One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s. Some songs are extremely loud and some are very quiet. Many mon...

  • Music Fan
  • I recently switched my phone from a Droid X to an iPhone 5s.  One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s.  ...
  • Peter__
  • Community Legend
  • 1290 Views
  • 1 replies
  • 0 likes
  • 1290 Views
  • 1 replies
  • 0 likes

Premium upgrade

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

  • Casual Listener
  • Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.
  • Joe
  • Community Legend
  • 481 Views
  • 5 replies
  • 0 likes
  • 481 Views
  • 5 replies
  • 0 likes

Missing alternative albums on iOS iPad and iPhone - no "1 more release" link

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I have just noticed there is no such link on the iPhone...

  • Community Legend
  • On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I ha...
  • Joe
  • Community Legend
  • 858 Views
  • 1 replies
  • 0 likes
  • alternative albums
    alternative releases
  • 858 Views
  • 1 replies
  • 0 likes

play list not syncing

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

  • Casual Listener
  • hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it
  • Joe
  • Community Legend
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Ipad Spotify not playing full song

I've downloaded Spotify for my iPad after the news about being able to play it for free etc. I promptly picked one of the Top Lists and started listening. After a couple of songs, it only plays the first 60-90 seconds of the song before cutting off a...

  • Newbie
  • I've downloaded Spotify for my iPad after the news about being able to play it for free etc.   I promptly picked one of the Top Lists and started listening. After a couple of songs, it only ...
  • Joe
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Search by artist not possible offline (on iphone app)

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find all the song from all playlist of an artist? To add all s...

  • Casual Listener
  • Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find al...
  • elie1988
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5S - Zero functionality - No playlists, can't search songs, no radio, no discover, etc

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4Spotify App Version 0.9.2.7 Background Story So I noticed one day that certain songs I had added from my desktop Spotify program were not updating onto my iPhone. Hm, I thought, I guess I'll tr...

  • Casual Listener
  • Specs Premium Spotify Account iPhone 5S running iOS 7.0.4 Spotify App Version 0.9.2.7   Background Story So I noticed one day that certain songs I had added from my desktop Spotify pr...
  • Joe
  • Community Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

iphone app and corporate proxy

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment.Couriosly the desktop application works fine. Any help? T

  • Newbie
  • I cannot connect to the web with iphone spotify app, if there's proxy used in the environment. Couriosly the desktop application works fine.   Any help?   T
  • karllark
  • Regular
  • 4817 Views
  • 2 replies
  • 2 likes
  • 4817 Views
  • 2 replies
  • 2 likes

Some songs won't play from my playlist

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing but nothing happen.

  • Newbie
  • Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing ...
  • Adam
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! listening to playlists on my ipad

spotify won't play my playlists (online) on my ipad. I have spotify on my pc and my ipad. The ipad picks up my playlists and lists them correctly. When I try to play them it just switches to some radio feature that it thinks I might like - it won't p...

  • Casual Listener
  • spotify won't play my playlists (online) on my ipad.  I have spotify on my pc and my ipad.  The ipad picks up my playlists and lists them correctly.  When I try to play them it just sw...
  • Joe
  • Community Legend
  • 1160 Views
  • 7 replies
  • 0 likes
  • 1160 Views
  • 7 replies
  • 0 likes

Spotify Ipad app wont sync songs offline and crashes

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

  • Regular
  • Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...
  • Joe
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Premium account problem

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

  • Casual Listener
  • I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this
  • Joe
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

radio statio

New to Spotify - how do u remove a radio station from iPhone?

  • Newbie
  • New to Spotify - how do u remove a radio station from iPhone?
  • Spaceboy88
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes