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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68612 Views
  • 16 replies
  • 37 likes
  • 68612 Views
  • 16 replies
  • 37 likes

Re: Shuffle Won't Turn Off

I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !

  • Newbie
  • I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !
  • Joe
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Spotify connect on IOS

Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?

  • Roadie
  • Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?
  • Peter__
  • Community Legend
  • 709 Views
  • 3 replies
  • 0 likes
  • 709 Views
  • 3 replies
  • 0 likes

Playlist folder > all tracks - ordering is bizarre, any way to sort?

Hi Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly? I have Spotify premium on Windows desktop and iphone. I have multiple playlists (each of an album) within playlis...

  • Casual Listener
  • Hi   Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly?   I have Spotify premium on Windows deskto...
  • meahtenoha
  • Spotify
  • 780 Views
  • 3 replies
  • 0 likes
  • 780 Views
  • 3 replies
  • 0 likes

Solved!! Spotify crashing on iPhone iOS 7.0.4

Hi all For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'. So I literally can't access ANY other page than this - whether I'm connected to home wireles...

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  • Casual Listener
  • Hi all   For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'.   So I literally ca...
  • bturner73
  • Casual Listener
  • 2343 Views
  • 6 replies
  • 1 likes
  • 2343 Views
  • 6 replies
  • 1 likes

Simple Features?

First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that just tried out Beats Music and found their app to ...

  • Newbie
  • First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that...
  • JonCr
  • Music Fan
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Doesnt work

My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?

  • Casual Listener
  • My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?
  • Adam
  • Roadie
  • 569 Views
  • 1 replies
  • 0 likes
  • Fix
  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Reset Phone

I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spotify app again, I didn't have Premium although I was ...

  • Casual Listener
  • I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spoti...
  • Joe
  • Community Legend
  • 870 Views
  • 3 replies
  • 0 likes
  • 870 Views
  • 3 replies
  • 0 likes

Solved!! I Pod nano 6 Generation

How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files

  • Casual Listener
  • How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files
  • Snakex
  • Casual Listener
  • 747 Views
  • 2 replies
  • 0 likes
  • 747 Views
  • 2 replies
  • 0 likes

Solved!! Connection error [error 113] on iphone IOS 7

I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work. Please help!

  • Casual Listener
  • I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work.   Please help!
  • tomguis
  • Casual Listener
  • 1280 Views
  • 2 replies
  • 0 likes
  • 1280 Views
  • 2 replies
  • 0 likes

Solved!! How do I delete radio stations?

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.

  • Visitor
  • I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that. 
  • menginmt
  • Newbie
  • 811 Views
  • 3 replies
  • 0 likes
  • 811 Views
  • 3 replies
  • 0 likes

Playlist will not become available offline (iphone)

Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor

  • Casual Listener
  • Hey all-   I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...
  • Peter__
  • Community Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • 534 Views
  • 3 replies
  • 0 likes

Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

  • Newbie
  • Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...
  • Joe
  • Community Legend
  • 1271 Views
  • 8 replies
  • 0 likes
  • 1271 Views
  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

  • Newbie
  • So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...
  • Joe
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

  • Regular
  • Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...
  • Joe
  • Community Legend
  • 4260 Views
  • 10 replies
  • 1 likes
  • 4260 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

  • Newbie
  • Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...
  • Peter__
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

  • Newbie
  • Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...
  • DEfUsTiONteLe
  • Regular
  • 2513 Views
  • 5 replies
  • 0 likes
  • 2513 Views
  • 5 replies
  • 0 likes

Why does the Spotify iPad app require iOS 6?

Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...

  • Regular
  • Hi   I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5.   Why the res...
  • Peter__
  • Community Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Recognizing songs within a playlist

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...

  • Newbie
  • I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...
  • Goodman
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 1 likes
  • 350 Views
  • 1 replies
  • 1 likes

Solved!! Can't follow on iOS

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...

  • Regular
  • Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...
  • EvilRob
  • Regular
  • 5899 Views
  • 12 replies
  • 0 likes
  • 5899 Views
  • 12 replies
  • 0 likes

iPhone 5 not showing up in Devices

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...

  • Newbie
  • My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...
  • Joe
  • Community Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes