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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80052 Views
  • 19 replies
  • 37 likes
  • 80052 Views
  • 19 replies
  • 37 likes

Sync a playlist

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have tried to sync it big it stops when 25 titles are dow...

  • Newbie
  • Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have t...
  • Spaceboy88
  • Roadie
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

Solved!! Why is normal music quality recommended in the app?

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Extreme" options?

  • Casual Listener
  • Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Ext...
  • Flips
  • Casual Listener
  • 1343 Views
  • 2 replies
  • 0 likes
  • 1343 Views
  • 2 replies
  • 0 likes

Play button for Artist in iPad

Hi, I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is this button in iPad? I'm really missing it Thank you for your help!...

  • Regular
  • Hi,   I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is t...
  • liamun
  • Regular
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

iPod Shuffle Problem

Hey there!I've seen that it's not possible to use Spotify with the iPod shuffle.But why is it available then?Isn't that some kind of false advertising? Like, you can plug it in, and you can let Spotify sync everything you've got on your PC, but you c...

  • Newbie
  • Hey there! I've seen that it's not possible to use Spotify with the iPod shuffle. But why is it available then? Isn't that some kind of false advertising? Like, you can plug it in, and you can let...
  • RX9
  • Newbie
  • 2477 Views
  • 6 replies
  • 0 likes
  • 2477 Views
  • 6 replies
  • 0 likes

Solved!! Spotify connect wont appear on IPhone 5/Ipad 2

I just upgraded to premium account but the connect icon wont appear, I restarted the app, but wont show. What can I do?

  • Regular
  • I just upgraded to premium account but the connect icon wont appear, I restarted the app, but wont show. What can I do?
  • Peter__
  • Community Legend
  • 1639 Views
  • 5 replies
  • 1 likes
  • 1639 Views
  • 5 replies
  • 1 likes

Can't synch to iphone 5S

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

  • Newbie
  • i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work
  • Christoffer
  • Community Legend
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect messing up Airplay connection?

Hi all, So, I have been using Spotify over Airplay for a long time, both from the desktop and iOS versions, through speakers connected to my router without any troubles. However I just bought a Spotify Connect compatible speaker. This means I can use...

  • Regular
  • Hi all,   So, I have been using Spotify over Airplay for a long time, both from the desktop and iOS versions, through speakers connected to my router without any troubles.   However...
  • nioshy
  • Regular
  • 3041 Views
  • 10 replies
  • 0 likes
  • 3041 Views
  • 10 replies
  • 0 likes

Solved!! No music playback, discover not working, profile not loading

iPhone 4s iOS 7.0.4 (11B554a) Available memory: 134MB Jailbroken: no Playlists: 15-30 Spotify ver: 0.9.3.212 Country: U.K. Username: controlstore -App loads -Discover does not load, get message "Discover can't be loaded at this moment. Please tray ag...

  • Casual Listener
  • iPhone 4s iOS 7.0.4 (11B554a) Available memory: 134MB Jailbroken: no Playlists: 15-30 Spotify ver: 0.9.3.212 Country: U.K. Username: controlstore   -App loads -Discover does ...
  • controlstore
  • Casual Listener
  • 840 Views
  • 2 replies
  • 0 likes
  • 840 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing

Spotify keeps crashing on startup on my macbook pro (OSX 10.9.1). I've tried all the solutions mentioned, but nothing really works. Has anyone an idea?

  • Casual Listener
  • Spotify keeps crashing on startup on my macbook pro (OSX 10.9.1). I've tried all the solutions mentioned, but nothing really works. Has anyone an idea?
  • inkyourskin
  • Casual Listener
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing on my iPhone 5S

Hello guys. I press the Spotify app, see the three dots ... and then it shuts down. I am using the latest version of Spotify and iOS. I have app. 10 playlists. My iPhone is not jailbroken. I have tried a soft reset, I have tried reinstalling the app ...

  • Casual Listener
  • Hello guys.   I press the Spotify app, see the three dots ... and then it shuts down. I am using the latest version of Spotify and iOS.   I have app. 10 playlists. My iPhone is not ...
  • Peter__
  • Community Legend
  • 1056 Views
  • 3 replies
  • 0 likes
  • 1056 Views
  • 3 replies
  • 0 likes

Why wont the ipad app show album titles within playlists?

A very strange shortcoming to the ipad app is that when you're browsing a playlist, it lists the song title and artist but not the album. The web player, desktop apps, and even the iphone app all show the album in this view, but just not the ipad app...

  • Newbie
  • A very strange shortcoming to the ipad app is that when you're browsing a playlist, it lists the song title and artist but not the album.  The web player, desktop apps, and even the iphone app a...
  • Peter__
  • Community Legend
  • 1475 Views
  • 2 replies
  • 1 likes
  • 1475 Views
  • 2 replies
  • 1 likes

Premium only shuffles

I've had premium on my iPhone sense august and now it will only shuffle. I'll get the message telling me about the new feature when I pick a song and then it starts playing a random song from my collection. I've deleted and reinstalled, logged in and...

  • Casual Listener
  • I've had premium on my iPhone sense august and now it will only shuffle. I'll get the message telling me about the new feature when I pick a song and then it starts playing a random song from my coll...
  • Joe
  • Community Legend
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

Shuffle Mode Cannot Turn Off with Premium Account

Hi! I am Spotify Premium User, and I cannot turn off the shuffle mode on my I - pad... I know the shuffle mode is now a must for free accounts on mobile devices, shouldn't it be a choice for paying users?? Thx!! Spoiler (Highlight to read)

  • Newbie
  • Hi!  I am Spotify Premium User, and I cannot turn off the shuffle mode on my I - pad... 😞 I know the shuffle mode is now a must for free accounts on mobile devices, shouldn't it be a choice...
  • Joe
  • Community Legend
  • 1616 Views
  • 3 replies
  • 0 likes
  • 1616 Views
  • 3 replies
  • 0 likes

Spotify app is frozen on iPhone. Keeps saying 'waiting'

HiI have had the premium app for almost a year now. Tried to upload latest version using app store but it's been frozen for over 6 days now. It keeps saying 'waiting' but nothing happens. Help or else I want my money back for these wasted days! Spoti...

  • Newbie
  • Hi I have had the premium app for almost a year now. Tried to upload latest version using app store but it's been frozen for over 6 days now. It keeps saying 'waiting' but nothing happens. Help or...
  • Peter__
  • Community Legend
  • 1698 Views
  • 2 replies
  • 1 likes
  • 1698 Views
  • 2 replies
  • 1 likes

New Iphone User

So today i just bought spotify premium which of course means that im under the 30 day free trial. When i went and purchased premium i was under the understanding that i would be able to make a playlist and choose the exact song i wanted to play. So i...

  • Visitor
  • So today i just bought spotify premium which of course means that im under the 30 day free trial. When i went and purchased premium i was under the understanding that i would be able to make a playli...
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5 massive battery drain

I'm have Spotify running and I can watch the battery drain... Maybe 1% per 3 mins... And phone is hot

  • Regular
  • I'm have Spotify running and I can watch the battery drain... Maybe 1% per 3 mins... And phone is hot
  • climbing-Ed
  • Casual Listener
  • 1375 Views
  • 14 replies
  • 0 likes
  • 1375 Views
  • 14 replies
  • 0 likes

Solved!! Error code 408

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

  • Newbie
  • Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks
  • Peter__
  • Community Legend
  • 3199 Views
  • 5 replies
  • 0 likes
  • 3199 Views
  • 5 replies
  • 0 likes

Lost my playlists

Recently gone on to my spotiffy account to find out that I've lost all of my playlists on account "wchambers1403"

  • Newbie
  • Recently gone on to my spotiffy account to find out that I've lost all of my playlists on account "wchambers1403"
  • Josh
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Full Volume on iOS7 on iPhone 4S Problem when playing selected songs

For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing. It seems to always happen when some songs are played from my pl...

  • Newbie
  • For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing.   I...
  • Peter__
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

48 hour free trial

I recently downloaded the app and every one talks about the free trail and I didn't get it. Why is this?

  • Newbie
  • I recently downloaded the app and every one talks about the free trail and I didn't get it. Why is this?
  • Peter__
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes