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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76465 Views
  • 16 replies
  • 37 likes
  • 76465 Views
  • 16 replies
  • 37 likes

Solved!! Spotify crashing on iPhone iOS 7.0.4

Hi all For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'. So I literally can't access ANY other page than this - whether I'm connected to home wireles...

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  • Casual Listener
  • Hi all   For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'.   So I literally ca...
  • bturner73
  • Casual Listener
  • 2433 Views
  • 6 replies
  • 1 likes
  • 2433 Views
  • 6 replies
  • 1 likes

Simple Features?

First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that just tried out Beats Music and found their app to ...

  • Newbie
  • First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that...
  • JonCr
  • Music Fan
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Doesnt work

My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?

  • Casual Listener
  • My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?
  • Adam
  • Roadie
  • 582 Views
  • 1 replies
  • 0 likes
  • Fix
  • 582 Views
  • 1 replies
  • 0 likes

Solved!! Reset Phone

I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spotify app again, I didn't have Premium although I was ...

  • Casual Listener
  • I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spoti...
  • Joe
  • Community Legend
  • 900 Views
  • 3 replies
  • 0 likes
  • 900 Views
  • 3 replies
  • 0 likes

Solved!! I Pod nano 6 Generation

How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files

  • Casual Listener
  • How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files
  • Snakex
  • Casual Listener
  • 773 Views
  • 2 replies
  • 0 likes
  • 773 Views
  • 2 replies
  • 0 likes

Solved!! Connection error [error 113] on iphone IOS 7

I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work. Please help!

  • Casual Listener
  • I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work.   Please help!
  • tomguis
  • Casual Listener
  • 1313 Views
  • 2 replies
  • 0 likes
  • 1313 Views
  • 2 replies
  • 0 likes

Solved!! How do I delete radio stations?

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.

  • Visitor
  • I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that. 
  • menginmt
  • Newbie
  • 852 Views
  • 3 replies
  • 0 likes
  • 852 Views
  • 3 replies
  • 0 likes

Playlist will not become available offline (iphone)

Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor

  • Casual Listener
  • Hey all-   I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...
  • Peter__
  • Community Legend
  • 555 Views
  • 3 replies
  • 0 likes
  • 555 Views
  • 3 replies
  • 0 likes

Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

  • Newbie
  • Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...
  • Joe
  • Community Legend
  • 1337 Views
  • 8 replies
  • 0 likes
  • 1337 Views
  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

  • Newbie
  • So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...
  • Joe
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

  • Regular
  • Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...
  • Joe
  • Community Legend
  • 4388 Views
  • 10 replies
  • 1 likes
  • 4388 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

  • Newbie
  • Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...
  • Peter__
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

  • Newbie
  • Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...
  • DEfUsTiONteLe
  • Regular
  • 2568 Views
  • 5 replies
  • 0 likes
  • 2568 Views
  • 5 replies
  • 0 likes

Why does the Spotify iPad app require iOS 6?

Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...

  • Regular
  • Hi   I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5.   Why the res...
  • Peter__
  • Community Legend
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Recognizing songs within a playlist

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...

  • Newbie
  • I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...
  • Goodman
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 1 likes
  • 368 Views
  • 1 replies
  • 1 likes

Solved!! Can't follow on iOS

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...

  • Regular
  • Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...
  • EvilRob
  • Regular
  • 6021 Views
  • 12 replies
  • 0 likes
  • 6021 Views
  • 12 replies
  • 0 likes

iPhone 5 not showing up in Devices

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...

  • Newbie
  • My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...
  • Joe
  • Community Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes

Can't play tracks

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

  • Casual Listener
  • I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!
  • user-removed
  • Not applicable
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Spotify App for iOS4 in UK

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the UK. It was working happily last week. How do I rein...

  • Casual Listener
  • I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the ...
  • EricaP
  • Casual Listener
  • 1894 Views
  • 4 replies
  • 0 likes
  • 1894 Views
  • 4 replies
  • 0 likes

IPod touch 3rd generation won't play offline playlists

I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I could listen to the playlists offline when I go to the ...

  • Newbie
  • I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I coul...
  • Peter__
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes