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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81322 Views
  • 19 replies
  • 37 likes
  • 81322 Views
  • 19 replies
  • 37 likes

Local files will not sync to iphone 5s

i have just upgraded my iphone and when i sync my tracks the spotify ones are ok but my local tracks show up on the phone but when i play them it just silence can anyone help also spotify is sticking on tracks. how do you resync local tracks that are...

  • Casual Listener
  • i have just upgraded my iphone and when i sync my tracks the spotify ones are ok but my local tracks show up on the phone but when i play them it just silence can anyone help also spotify is sticking...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Spotify doesent recognise premium membership

Hi,I have upgraded to premium so I can use the service offline but the app says I am not a premium member. I do not have a Facebook account so can only use my username

  • Newbie
  • Hi, I have upgraded to premium so I can use the service offline but the app says I am not a premium member. I do not have a Facebook account so can only use my username
  • Taylor
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Problem with syncing with my iPhone

Hey, I have a really annoying problem... I wanna sync my iPhone to my computer, because I just made a new playlist with mp3 files, so I can get the music on my iPhone 5. But my iPhone doesn't show up under "Devices" like this guide says https://suppo...

  • Music Fan
  • Hey, I have a really annoying problem... I wanna sync my iPhone to my computer, because I just made a new playlist with mp3 files, so I can get the music on my iPhone 5. But my iPhone doesn't show up...
  • Alexhp
  • Music Fan
  • 1095 Views
  • 7 replies
  • 0 likes
  • 1095 Views
  • 7 replies
  • 0 likes

iphone5 won't sync

I bought an iphone5 and have been trying to sync my playlist (~2,000 songs) to the spotify premium account. It won't sync any more. It synced about 1/3 of the songs and stopped syncing even though I put every list on "available offline" mode. Aside f...

  • Newbie
  • I bought an iphone5 and have been trying to sync my playlist (~2,000 songs) to the spotify premium account. It won't sync any more. It synced about 1/3 of the songs and stopped syncing even though I ...
  • linguinigenie
  • Regular
  • 1419 Views
  • 6 replies
  • 0 likes
  • 1419 Views
  • 6 replies
  • 0 likes

MMLP2

Itunes has The Marshal Mathers LP2 available for Pre Release Streaming now, is there any plans to pre-stream it on Spotify too? The Sound Quality of the Pre-Stream on Itunes doesn't even compare to Spotifys stream quality. If theres no plans is it go...

  • Newbie
  • Itunes has The Marshal Mathers LP2 available for Pre Release Streaming now, is there any plans to pre-stream it on Spotify too? The Sound Quality of the Pre-Stream on Itunes doesn't even compare to S...
  • user-removed
  • Not applicable
  • 1638 Views
  • 2 replies
  • 0 likes
  • 1638 Views
  • 2 replies
  • 0 likes

Nano Music Erased

Hi - I am new to Spotify and I was charging my nano while installation and it requested me to erase music on nano and backup. I cancelled this mid installation however all music has been wiped from my nano and is not saved locally. Is there a way of ...

  • Newbie
  • Hi - I am new to Spotify and I was charging my nano while installation and it requested me to erase music on nano and backup. I cancelled this mid installation however all music has been wiped from m...
  • Joe
  • Community Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Playlists all gone after updating Spotify for iOS 7

Hi! I'm a Spotify Premium user. After getting the new iPhone 5S and upgraded to the latest Spotify software for iOS all my playlists, inbox-songs and starred songs wont show. All of this still shows in my account when I'm logged in at Spotify in my M...

  • Casual Listener
  • Hi!   I'm a Spotify Premium user. After getting the new iPhone 5S and upgraded to the latest Spotify software for iOS all my playlists, inbox-songs and starred songs wont show. All of this s...
  • Joe
  • Community Legend
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

Facebook Friends Not Showing In Friends List

I assume this issue is covered extensively in other threads but I wanted to give my explicit issue as it may not be.I signed up to Spotify about a year or so ago but never used it. I have now signed up for a premium account and am completely loving i...

  • Newbie
  • I assume this issue is covered extensively in other threads but I wanted to give my explicit issue as it may not be. I signed up to Spotify about a year or so ago but never used it. I have now sig...
  • Peter__
  • Community Legend
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

Solved!! Problem to sync all the music on iphone

I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer. Can you help me ?

spotify.png
  • Regular
  • I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer.  Can you help me ?
  • Joe
  • Community Legend
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

I need old songs on new account! HELP

Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but a few problems arose. 1. I need to delete my old a...

  • Visitor
  • Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but...
  • Joe
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

My Local files won't play on the app

I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28 work, and I can't get the rest to. What do I do?

  • Casual Listener
  • I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28...
  • adambird
  • Casual Listener
  • 1881 Views
  • 2 replies
  • 0 likes
  • ios app
  • 1881 Views
  • 2 replies
  • 0 likes

How to erase the stuff in your inbox?

Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7? im kinda getting panic

  • Casual Listener
  • Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7?  im kinda getting panic 😕 
  • Peter__
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing

Hello, I have an Ipad 2. 64 GBI am a Spotify Premiummember for long time .I have reinstalled Spotify many times on my Ipad but it keeps crashing !I always have to go through every song again to make them offline available !Why does Spotify keeps cras...

  • Regular
  • Hello, I have an Ipad 2. 64 GB I am a Spotify Premiummember for long time . I have reinstalled Spotify many times on my Ipad but it keeps crashing ! I always have to go through every song again...
  • philspain
  • Regular
  • 696 Views
  • 7 replies
  • 0 likes
  • 696 Views
  • 7 replies
  • 0 likes

Voice over with ipod shuffle 4gb

Hi everyone, I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to be no way to enable voice over on the shuffle. By voice over I m...

  • Casual Listener
  • Hi everyone,   I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to ...
  • Jaymun
  • Casual Listener
  • 762 Views
  • 2 replies
  • 1 likes
  • 762 Views
  • 2 replies
  • 1 likes

Easy Queue / Playlist Building 3rd Party App

Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queue to a playlist - amazing how this one simple featu...

  • Gig Goer
  • Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queu...
  • Peter__
  • Community Legend
  • 719 Views
  • 1 replies
  • 0 likes
  • 719 Views
  • 1 replies
  • 0 likes

Solved!! Device Password - help needed please! :)

Hi there, I have a premium account and log in on my laptop and android phone using my facebook login details. However I am after recently receiving an iPod and decided to set up a device password for it. I did this, and now seem to be able to log in ...

  • Regular
  • Hi there,   I have a premium account and log in on my laptop and android phone using my facebook login details.   However I am after recently receiving an iPod and decided to set up...
  • ciaramaybailey
  • Regular
  • 864 Views
  • 6 replies
  • 0 likes
  • 864 Views
  • 6 replies
  • 0 likes

My Spotify songs wont sync to my Ipod

I'm not sure how to have my playlists sync onto my ipod nano, 

  • Visitor
  • I'm not sure how to have my playlists sync onto my ipod nano, 
  • Peter__
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Downloaded songs on playlists will not play

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It's irritating to pay for a product that doesn't work...

  • Casual Listener
  • Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It'...
  • KSchmidty11
  • Casual Listener
  • 965 Views
  • 2 replies
  • 0 likes
  • 965 Views
  • 2 replies
  • 0 likes

Play all playlists on mobile app

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. please implement this.

  • Newbie
  • While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. p...
  • Josh
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes