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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76220 Views
  • 16 replies
  • 37 likes
  • 76220 Views
  • 16 replies
  • 37 likes

Solved!!Superuser Contribution Bug: Switching from AirPods to Sonos is pausing the music

PlanFree/PremiumCountryEstoniaDeviceiPhone 13 Pro MaxOperating SystemiOS 16 My Question or IssueScenario:Walking home while listening to music with my AirPods. Upon arrival I'm switching Spotify to my Sonos speaker using the device switcher menu. The...

  • Casual Listener
  • Plan Free/Premium Country Estonia Device iPhone 13 Pro Max Operating System iOS 16   My Question or Issue Scenario: Walking home while listening to music with my AirPods. Upon arrival...
  • p3rsonald1zaster
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Duo plays the same song on different devices

PlanPremiumCountryArgentinaDevice(iPhone 11, Macbook Pro late 2019)Operating System(iOS 16) My Question or IssueHi! I have DUO with my wife, but we cannot listen to music at the same time on different iPhones. When she listens to a song, the song app...

  • Newbie
  • Plan Premium Country Argentina Device (iPhone 11, Macbook Pro late 2019) Operating System (iOS 16)   My Question or Issue Hi! I have DUO with my wife, but we cannot listen to music at ...
  • Bittencourt
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I download music to my Library folder in my laptop, not my Spotify

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

  • Visitor
  • Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.
  • Lyubka
  • Moderator
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Report ongoing issue

My Spotify is abruptly cutting songs short and playing the next song.

  • Newbie
  • My Spotify is abruptly cutting songs short and playing the next song.
  • MihailY
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Subscription to "family" plan but on iphone still "free"

PlanFamilyCountryGermany DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" version of Spotify. What I've tried so far:- on my iphone: de-install Spotify and r...

  • Casual Listener
  • Plan Family Country Germany   Device iPhone 8 Operating System iOS 10   My Question or Issue I subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" ...
  • Bittencourt
  • Spotify Star
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Starred" playlist unavailable to users on Premium Family account

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help would be much appreciated! PlanPremiumCountryUSA Dev...

  • Newbie
  • I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help w...
  • OscarDC
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ bar cut off on top

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solution?

  • Casual Listener
  • I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solu...
  • AlejaR
  • Moderator
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Superuser Contribution How comeI can’t add songs to my playlist on my ipad?

Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.

  • Visitor
  • Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.
  • OscarDC
  • Moderator
  • 1437 Views
  • 5 replies
  • 3 likes
  • 1437 Views
  • 5 replies
  • 3 likes

Superuser Contribution Apple Watch playback doesn’t apply equalizer setting on iPhone

PlanPremiumCountryUSA - SeattleDeviceIPhone 13 mini and Apple Watch UltraOperating System(iOS 16.0.3 and watchOS 9.0.2 My Question or IssueThe music playback on the Apple Watch Ultra (via AirPods Pro 2) doesn’t sound as good as from the iPhone. Why i...

  • Visitor
  • Plan Premium Country USA - Seattle Device IPhone 13 mini and Apple Watch Ultra Operating System (iOS 16.0.3 and watchOS 9.0.2   My Question or Issue The music playback on the Apple Wat...
  • Lyubka
  • Moderator
  • 1488 Views
  • 1 replies
  • 2 likes
  • 1488 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify premium on iPhone not allowing me to add whole albums onto playlist

Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.

  • Casual Listener
  • Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.
  • Yordan
  • Moderator
  • 539 Views
  • 5 replies
  • 0 likes
  • 539 Views
  • 5 replies
  • 0 likes

Canvas for iPhone

I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.

  • Newbie
  • I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app takes a long time to open up

PlanPremium (since 2017) DeviceiPhone 14 Pro, iPhone 13 Pro, iPhone X Operating System(iOS 15, 16) Current Spotify VersioniOS 8.7.68 My Question or IssueSpotify app takes a long time to open up. Hanging on the Load screen logo and other laggy behavio...

  • Newbie
  • Plan Premium (since 2017)   Device iPhone 14 Pro, iPhone 13 Pro, iPhone X   Operating System (iOS 15, 16)   Current Spotify Version iOS 8.7.68   My Question or Issue ...
  • Lyubka
  • Moderator
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

So I have songs that are on a CD and I wanted to listen to them on Spotify so I made them into files and I was able to listen to the songs through Spotify on my PC but when it came to getting them to my iPhone it didn’t work. I have a premium plan an...

  • Casual Listener
  • So I have songs that are on a CD and I wanted to listen to them on Spotify so I made them into files and I was able to listen to the songs through Spotify on my PC but when it came to getting them to...
  • Potatogod
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay wont Work

Iphone 13 pro max ios 16, installed spotify multiple times and i am spotify premium member, my autoplay toggle is turned on all devices but doesn't work idk why, did all the steps found on google but didnt work.

  • Newbie
  • Iphone 13 pro max ios 16, installed spotify multiple times and i am spotify premium member, my autoplay toggle is turned on all devices but doesn't work idk why, did all the steps found on google but...
  • Jeremy
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution rewind button not playing previous song

when i double tap the rewind button, it doesn’t play the previous song like it normally does. instead it just restarts the current song no matter how fast or how many times i click it idk if this helps but i have spotify premium and an iphone 13

  • Visitor
  • when i double tap the rewind button, it doesn’t play the previous song like it normally does. instead it just restarts the current song no matter how fast or how many times i click it   idk if...
  • Jeremy
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution my browse isn’t working

i’m trying to search stuff but nothing is available even if i know it does

  • Casual Listener
  • i’m trying to search stuff but nothing is available even if i know it does
  • Jeremy
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution On repeat only updates when I fully de-install and re-install Spotify and only updates once.

Premium US IPHONE XS IOS 14? hello! My on repeat only updates wheni fully re-install and de-install and re-install the app which is obviiously annoying cause I had my library maxed out. Moreover it simply could not be that I’m not listening to new mu...

  • Casual Listener
  •     Premium  US   IPHONE XS  IOS 14?      hello!   My on repeat only updates wheni fully re-install and de-install and re-install the app  w...
  • coasterdude420
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Superuser Contribution What do I do if Spotify tells me that it can't play the video because the a

the video does not play when the Spotify application is in the background (that's exactly what I get).

  • Casual Listener
  • the video does not play when the Spotify application is in the background (that's exactly what I get).
  • Jeremy
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I getting other peoples playlist and not my own?

I am getting playlist with other peoples name on it and not my music why is this happening? Ever since they’ve change the front page format it’s been all screwed up and no one’s here to help me ever

  • Visitor
  • I am getting playlist with other peoples name on it and not my music why is this happening? Ever since they’ve change the front page format it’s been all screwed up and no one’s here to help me ever
  • Vasil
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes