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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70925 Views
  • 16 replies
  • 37 likes
  • 70925 Views
  • 16 replies
  • 37 likes

Need to transfer premium account information

I have a premium account on my Ipad that I set up through Facebook. How do I gain access to that account on my iphone?

  • Newbie
  • I have a premium account on my Ipad that I set up through Facebook. How do I gain access to that account on my iphone?
  • Liam
  • Community Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

"Mobile data off" option in stead of Offline mode

Why there is no option to turn off mobile data in Spotity? I have a Datalimit on my iPhone. When I am on the road, I try to use only offline/synced playlists. I put Spotify in th Offline mode, to make sure no tracks are streamed accidentally that are...

  • Newbie
  • Why there is no option to turn off mobile data in Spotity?   I have a Datalimit on my iPhone. When I am on the road, I try to use only offline/synced playlists. I put Spotify in th Offline m...
  • Liam
  • Community Legend
  • 2286 Views
  • 1 replies
  • 3 likes
  • 2286 Views
  • 1 replies
  • 3 likes

friends list is missing on Mac Book Air

I use spotify on PC Mac and Ipad. 2 weeks ago I bought a mac book Air. In the spotify interface there is no icon for Friends. That's is my most important button, I do play a lot of my friends platlist, especially one. It's still on the ipad available...

  • Visitor
  • I use spotify on PC Mac and Ipad.   2 weeks ago I bought a mac book Air. In the spotify interface there is no icon for Friends.   That's is my most important button, I do play a l...
  • Liam
  • Community Legend
  • 957 Views
  • 3 replies
  • 0 likes
  • 957 Views
  • 3 replies
  • 0 likes

This problem still needs to be fixed!

The problem multiple people have had as outlined in this link - http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-does-not-sync-music-to-iPhone/td-p/499342 Is still a problem and the fix has gone unanswered. All suggested ways o...

  • Music Fan
  • The problem multiple people have had as outlined in this link -  http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-does-not-sync-music-to-iPhone/td-p/499342  Is st...
  • StealthGC
  • Music Fan
  • 1196 Views
  • 5 replies
  • 1 likes
  • 1196 Views
  • 5 replies
  • 1 likes

playing spotify wirelessly on my stereo

I read that if I downloaded the remote app from apple and the helper I would be able to play through my stereo. How is this done if my receiver is not spotify enabled? I stream Netflix through my dvd if that helps.I have the wireless app on my ipod t...

  • Newbie
  • I read that if I downloaded the remote app from apple and the helper I would be able to play through my stereo. How is this done if my receiver is not spotify enabled? I stream Netflix through my dvd...
  • Peter__
  • Community Legend
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes

Solved!! iPad app not working at all

I have installed the iPad app onto my iPad 2 but it doesn't do anything when I open it. Just a plain blank screen with the icons on the left that don't work.Help!!

  • Casual Listener
  • I have installed the iPad app onto my iPad 2 but it doesn't do anything when I open it. Just a plain blank screen with the icons on the left that don't work. Help!!
  • Davemilford79
  • Casual Listener
  • 3852 Views
  • 2 replies
  • 0 likes
  • 3852 Views
  • 2 replies
  • 0 likes

Spotify bug

1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally, this What I expected to happenThis is what I expected to happen What actually happenedThis is what happened instead. My iPad/iPhone modeliPad 2 Device’s Op...

  • Composer
  • 1. First I did this 2. Then I did that 3. I also did this 4. then this 5. then this 6. and finally, this What I expected to happen This is what I expected to happen What actually happen...
  • Richard
  • Community Legend
  • 1492 Views
  • 10 replies
  • 0 likes
  • 1492 Views
  • 10 replies
  • 0 likes

Suggested/Similar Artists on iPhone App

Hi Guys, Does anyone know (I doubt it though) if the SIMILAR ARTISTS option is also available on the iPhone app?That would be amazing... and if not, then it's a suggestion to look forward to add in a future update, huh? Cheers,Swisscub

  • Gig Goer
  • Hi Guys,   Does anyone know (I doubt it though) if the SIMILAR ARTISTS option is also available on the iPhone app? That would be amazing... and if not, then it's a suggestion to look forward ...
  • tjtate
  • Newbie
  • 5001 Views
  • 7 replies
  • 8 likes
  • 5001 Views
  • 7 replies
  • 8 likes

Paradise Valley in iOS not playing right song and stopping

Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song to play. It happens with or without Shuffle and with o...

  • Newbie
  • Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song t...
  • Peter__
  • Community Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Premium won't work on my iPhone heeeeelp

Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks

  • Casual Listener
  • Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks  
  • Peter__
  • Community Legend
  • 1755 Views
  • 5 replies
  • 0 likes
  • 1755 Views
  • 5 replies
  • 0 likes

Premium doesn't work on iPhone

The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.

  • Newbie
  • The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.
  • Peter__
  • Community Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Solved!! Playlist can't be played even though available in Spotify, app crashes when song is re-added

So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me. Some of my playlists have songs that are available in Spotify greyed out. When I click on them, it says I have to add them l...

  • Regular
  • So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me.   Some of my playlists have songs that are available in Spotify ...
  • mercuriocavald
  • Regular
  • 1323 Views
  • 6 replies
  • 0 likes
  • 1323 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Premium does not work on my ipod touch

Hi, I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white screen appears. I've stopped the app completey, deinstalled and installed it...

  • Casual Listener
  • Hi,   I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white scre...
  • steffipfeffi
  • Casual Listener
  • 5419 Views
  • 2 replies
  • 0 likes
  • 5419 Views
  • 2 replies
  • 0 likes

Solved!! Spotify asking me to disable Offline model to connect

Thanks all for your help!I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to disable the offline mode. Any thoughts? Thanks so much!

  • Casual Listener
  • Thanks all for your help! I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to di...
  • jlc157
  • Casual Listener
  • 5858 Views
  • 4 replies
  • 1 likes
  • 5858 Views
  • 4 replies
  • 1 likes

Volume button turns screen on

When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have to keep pressing the sleep button again.Cheers

  • Newbie
  • When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have...
  • MichaelJerzak
  • Composer
  • 2010 Views
  • 3 replies
  • 0 likes
  • 2010 Views
  • 3 replies
  • 0 likes

New Spotify update renders Tunecast FM Trans. useless?...

Hi Guys,This afternoon I updated my apps on my iphone 4 and recieved the most up to date version of spotify on mobile to use with my premium subscription. After finish up, I decided to drive home and as per usual use my Belkin Tunecast Auto Fm transm...

  • Casual Listener
  • Hi Guys, This afternoon I updated my apps on my iphone 4 and recieved the most up to date version of spotify on mobile to use with my premium subscription. After finish up, I decided to drive home...
  • CS1011
  • Casual Listener
  • 1712 Views
  • 2 replies
  • 0 likes
  • 1712 Views
  • 2 replies
  • 0 likes

Since iOS6 update problems with spotify on Ipad2

Hello guys, at first sorry for my bad english skills. I'm not well trained in english messaging. Since I have updated my Ipad2, spotify stopped working normally. It is possible to log in into the app but it looks like that the spotify app has no conn...

  • Casual Listener
  • Hello guys,   at first sorry for my bad english skills. I'm not well trained in english messaging. 🙂 Since I have updated my Ipad2, spotify stopped working normally. It is possible to l...
  • Peter__
  • Community Legend
  • 914 Views
  • 6 replies
  • 0 likes
  • 914 Views
  • 6 replies
  • 0 likes

Space occupancy of deleted offline playlist

Hi, i'm using Spotify with my iPhone 4 with iOs 6.1.3 and I just figured out that when you don't need anymore some music to be played offline and you remove the tick of the offline playing, the space occupancy of the app doesn't decrease. Does it mea...

  • Casual Listener
  • Hi, i'm using Spotify with my iPhone 4 with iOs 6.1.3 and I just figured out that when you don't need anymore some music to be played offline and you remove the tick of the offline playing, the space...
  • maximusmp
  • Casual Listener
  • 952 Views
  • 2 replies
  • 0 likes
  • 952 Views
  • 2 replies
  • 0 likes

Solved!! App not working - Iphone 4

Help? Anyone else experiencing this/know how to this? Iphone 4 iOS: 6.1.3 Open Spotify app Screen turns white with black bar on top Tries to open for a while and closes. I have a premium account. Help???

  • Casual Listener
  • Help? Anyone else experiencing this/know how to this?   Iphone 4  iOS:  6.1.3   Open Spotify app Screen turns white with black bar on top Tries to open for a while a...
  • Peter__
  • Community Legend
  • 2888 Views
  • 3 replies
  • 0 likes
  • 2888 Views
  • 3 replies
  • 0 likes

Spotify radio on mobile

Any chance of getting spotify raio on the iOS platform, so I can ditch pandora?

  • Newbie
  • Any chance of getting spotify raio on the iOS platform, so I can ditch pandora? 
  • hitsuki1
  • Newbie
  • 805 Views
  • 2 replies
  • 1 likes
  • 805 Views
  • 2 replies
  • 1 likes