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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52543 Views
  • 16 replies
  • 36 likes
  • 52543 Views
  • 16 replies
  • 36 likes

Can anyone from Spotify answer this question? HELP!

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th device with Spotify. I can't sync any playlists. every t...

  • Music Fan
  • Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th devic...
  • StealthGC
  • Music Fan
  • 726 Views
  • 3 replies
  • 0 likes
  • 726 Views
  • 3 replies
  • 0 likes

Trouble syncing

Hi all. I am having so much trouble with this that I think I might be crazy. I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. I had some for offline use, but was always able to get to every s...

  • Casual Listener
  • Hi all.  I am having so much trouble with this that I think I might be crazy.  I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. &n...
  • MichaelJerzak
  • Composer
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

iPhone 5

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to play them nothing happens. No error no music nothing. ...

  • Newbie
  • I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to pla...
  • MichaelJerzak
  • Composer
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Same here

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

  • Newbie
  • Exact same problem. Causing me to go over my data limit! Costing me a fortune.
  • MichaelJerzak
  • Composer
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Offline playlists don't work (buffering symbol)

I recently updated the Spotify app on my iPhone 5. Since then, I haven't been able to use the app offline.- First, it deleted all the offline content I had on my phone (about 3000 songs) without me asking for it.- Then, once all the content was synce...

  • Newbie
  • I recently updated the Spotify app on my iPhone 5. Since then, I haven't been able to use the app offline. - First, it deleted all the offline content I had on my phone (about 3000 songs) without ...
  • MichaelJerzak
  • Composer
  • 802 Views
  • 1 replies
  • 0 likes
  • 802 Views
  • 1 replies
  • 0 likes

Unable to play track

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

  • Casual Listener
  • Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?
  • Joe
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

I am paying for a service that I can't use

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no one to contact!!!!!

  • Newbie
  • I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no...
  • Joe
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Spotify Works With iOS 7 Beta

Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta testers! UPDATE: I've tested Windows 7 & 8 and it allows local file syncing with iOS 7...

  • Spotify Star
  • Spotify Star
  • Spotify works just fine on iOS 7 beta if anyone was worried to test it out.   I just want to let everyone know it works.   Local track syncing works too.   Have fun beta te...
  • grelca
  • Regular
  • 13890 Views
  • 25 replies
  • 1 likes
  • 13890 Views
  • 25 replies
  • 1 likes

Spotify Premium on the IPHONE 4S

Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it wont let me play any songs the only option i have is "Shuffle play", when i click thi...

  • Casual Listener
  • Hiya,   I downloaded the premium app 2 weeks ago and it wont let me play any music!!   I have 'offline mode' off   I can search singers and click on to their album but it w...
  • Joe
  • Community Legend
  • 746 Views
  • 5 replies
  • 0 likes
  • 746 Views
  • 5 replies
  • 0 likes

Unable to play tracks on my iphone

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. I have also deleted and reinstalled the app and looged in and out...

  • Newbie
  • Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5.   I have the same account on my i-phone as PC where I signed up for the upgrade. &...
  • Joe
  • Community Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Why won't my Spotify recommendations play in my iPad app?

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. When I use my iPhone this doesn't happen - the play ...

  • Casual Listener
  • Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. ...
  • Taylor
  • Community Legend
  • 2065 Views
  • 6 replies
  • 0 likes
  • 2065 Views
  • 6 replies
  • 0 likes

Please help I can't get premium and spotify wont work on my Iphone 5

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy the premium account tho but its not letting me get to the payment page...

  • Newbie
  • Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy...
  • Peter__
  • Community Legend
  • 727 Views
  • 1 replies
  • 0 likes
  • 727 Views
  • 1 replies
  • 0 likes

Re: No matter what I do, my playlists WON'T DOWNLOAD!

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your playlist can be played offline

  • Casual Listener
  • I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your...
  • Joe
  • Community Legend
  • 1134 Views
  • 3 replies
  • 0 likes
  • 1134 Views
  • 3 replies
  • 0 likes

iPhone sound not playing on my Bose

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

  • Regular
  • My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.
  • 1213263143
  • Regular
  • 3395 Views
  • 6 replies
  • 0 likes
  • Bose
    IPHONE 4
    iphone 5
  • 3395 Views
  • 6 replies
  • 0 likes

Ipod is not showing up under "devices"

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been unable to download any spotify music onto y ipod. I a...

  • Newbie
  • My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been un...
  • MichaelJerzak
  • Composer
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Disconnection from wifi during sync

Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi always kicks off and it changes to 3G, this stops the sync and it is very frustra...

  • Music Fan
  • Hi everyone.   I am not sure if it is just me which is encountering this issue.    Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi al...
  • Croyman
  • Music Fan
  • 805 Views
  • 5 replies
  • 0 likes
  • 805 Views
  • 5 replies
  • 0 likes

Seriously pissed off! Facebook sign in on IOS!!!

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOOK - I have a seporate account for work on there. Im not signing ...

  • Casual Listener
  • I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC..   I want to sign into the iPad NOT USING FACEBOO...
  • Joe
  • Community Legend
  • 442 Views
  • 2 replies
  • 0 likes
  • 442 Views
  • 2 replies
  • 0 likes

Orphaned friends on Friends tab in iPad app (0.7.2)

I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend. Several years ago I became "friends" with a particular user. He still shows up in the Friends tab in the Spotify iPad ...

  • Newbie
  • I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend.   Several years ago I became "friends" with a particular u...
  • 389 Views
  • 0 replies
  • 0 likes
  • 389 Views
  • 0 replies
  • 0 likes

iPod touch won't synch

I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!

  • Regular
  • I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!
  • mbsolon
  • Regular
  • 639 Views
  • 8 replies
  • 0 likes
  • 639 Views
  • 8 replies
  • 0 likes

Solved!! Is this the new design for iOS?

Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?

  • Casual Listener
  • Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?
  • MattSuda
  • Spotify Star
  • 630 Views
  • 3 replies
  • 0 likes
  • 630 Views
  • 3 replies
  • 0 likes