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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71003 Views
  • 16 replies
  • 37 likes
  • 71003 Views
  • 16 replies
  • 37 likes

Solved!! My mp3s won't sync with iphone 5 from iMac

First off, I am a little irritated that I can't just email spotify for help. But I digress.. About a month ago, all my playlists stopped playing the songs in my playlists that were ones I owned. They show up, but there is no sound on my iPhone. They ...

  • Casual Listener
  • First off, I am a little irritated that I can't just email spotify for help.  But I digress..   About a month ago, all my playlists stopped playing the songs in my playlists that were o...
  • Peter__
  • Community Legend
  • 1049 Views
  • 3 replies
  • 0 likes
  • 1049 Views
  • 3 replies
  • 0 likes

Solved!! Upgrading issues

I run Spotify Premium on an iPAD. When trying to install the latest verion the app locked and I can not open, close or uninstall. No contact can be established. I have restarded the iPAD without any imporvement. What to do now?

  • Casual Listener
  • I run Spotify Premium on an iPAD. When trying to install the latest verion the app locked and I can not open, close or uninstall. No contact can be established.   I have restarded the iPAD w...
  • Peter__
  • Community Legend
  • 753 Views
  • 7 replies
  • 0 likes
  • 753 Views
  • 7 replies
  • 0 likes

If I sync songs in high quality will Spotify still stream the same songs in extreme when online?

I simply don't want to loose online bitrate when I play my synced songs just because my iPhone is running out of storage. Does anyone know how this works? Best regards, Fredrik

  • Casual Listener
  • I simply don't want to loose online bitrate when I play my synced songs just because my iPhone is running out of storage. Does anyone know how this works?   Best regards, Fr...
  • apagris
  • Casual Listener
  • 1814 Views
  • 5 replies
  • 0 likes
  • 1814 Views
  • 5 replies
  • 0 likes

Re: Spotify won't open

I have the App on my iPhone and it opens to a white screen but never takes me to the actual app. After a while it just closes out of the app all together.

  • Newbie
  • I have the App on my iPhone and it opens to a white screen but never takes me to the actual app. After a while it just closes out of the app all together.
  • Joe
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Loading all playlists on every startup

--Latest ios & version of spotify on iphone 4s-- For the last few days Spotify has been starting up with all playlists shown as "Loading..." it takes a few minutes for all of them to load. It does this every time I start it. This is a dealbreaker for...

  • Casual Listener
  • --Latest ios & version of spotify on iphone 4s--   For the last few days Spotify has been starting up with all playlists shown as "Loading..." it takes a few minutes for all of them to l...
  • Peter__
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Playlist tracks all there on my mac but missing on my devices... any help please??

Hey, on my mac all of my playlists have got all of the tracks right there and I can play them no worries. But there's heaps missing on every single one of the playlists on my ipad & other devices (like maybe, 15 tracks on each playlist). Why are ther...

  • Casual Listener
  •   Hey, on my mac all of my playlists have got all of the tracks right there and I can play them no worries. But there's heaps missing on every single one of the playlists on my ipad & othe...
  • oduibhir
  • Music Fan
  • 851 Views
  • 2 replies
  • 1 likes
  • 851 Views
  • 2 replies
  • 1 likes

Spotify crashes

Hello everyone,Since yesterday the app won't open on my iphone v6.1 the screen just stays white with the black stripe on top. Is there any known bug or is it just me?Thanks!

  • Regular
  • Hello everyone, Since yesterday the app won't open on my iphone v6.1 the screen just stays white with the black stripe on top. Is there any known bug or is it just me? Thanks!
  • vserranoa
  • Regular
  • 619 Views
  • 5 replies
  • 0 likes
  • 619 Views
  • 5 replies
  • 0 likes

Solved!! Browse not available in UK ios app

Hi, I am a premium spotify user and it does not seem like the browse option in the IOS is available in the UK. Anyone else with the same issue?

  • Casual Listener
  • Hi, I am a premium spotify user and it does not seem like the browse option in the IOS is available in the UK. Anyone else with the same issue?
  • Philtrr
  • Casual Listener
  • 879 Views
  • 2 replies
  • 0 likes
  • 879 Views
  • 2 replies
  • 0 likes

Song name in speaker device

Hi, I'm using spotify in an iphone connected to music player (Volkswagen RNS510). With regular Apple player i can see the name of the singer and the song, but with spotify always say "spotify", how can i change it? Thanks, regards.

  • Casual Listener
  • Hi,   I'm using spotify in an iphone connected to music player (Volkswagen RNS510). With regular Apple player i can see the name of the singer and the song, but with spotify always say "spot...
  • Joe
  • Community Legend
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

Syncing Local Files??????

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up

  • Newbie
  • some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up 
  • Taylor
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Music disappearing with the business winds??

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music. One of my jams is 'Llove' by 'Kaskade'. Went to play it for a friend the other day and it was.... magically, not in my playlist any more. Hmmmm, I figu...

  • Newbie
  • Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music.  One of my jams is 'Llove' by 'Kaskade'.  Went to play it for a friend the other day and i...
  • Joe
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Show Related Music gone from Player in 0.7.2

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature I use all the time, but I fin no reference at all ...

  • Newbie
  • I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature...
  • robzim737
  • Community Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • 597 Views
  • 1 replies
  • 0 likes

Some songs will sync, others won't...

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but not on the iPod. I go to play the songs and it comes...

  • Casual Listener
  • Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but n...
  • Adam
  • Roadie
  • 2393 Views
  • 8 replies
  • 0 likes
  • 2393 Views
  • 8 replies
  • 0 likes

Won't work

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has already been charged and I am unable up use this I am ...

  • Casual Listener
  • I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has alr...
  • Peter__
  • Community Legend
  • 934 Views
  • 6 replies
  • 0 likes
  • 934 Views
  • 6 replies
  • 0 likes

Solved!! iphone 5 usb sync issues

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant find a faster way there is no point in having a premium ac...

  • Casual Listener
  • hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant f...
  • Peter__
  • Community Legend
  • 3083 Views
  • 5 replies
  • 0 likes
  • 3083 Views
  • 5 replies
  • 0 likes

My credit card had expired, playlists gone for good?

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them!Thanks

  • Newbie
  • If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them! Thanks
  • Peter__
  • Community Legend
  • 996 Views
  • 1 replies
  • 0 likes
  • 996 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on ipad

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

  • Casual Listener
  • My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.
  • Annbeate86
  • Casual Listener
  • 630 Views
  • 4 replies
  • 0 likes
  • 630 Views
  • 4 replies
  • 0 likes

Spotify is empty and it is not possible to press any buttons

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall the app. It happened suddenly some weeks ago and i´ve tried hard since to connect.

  • Newbie
  • When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall  the app. It happened suddenly some weeks ago and i´ve tried hard since to connect. ...
  • Liam
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! about ipod touch

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

  • Regular
  • I would like to know to pass the songs for the ipod I have to buy the premium version? thank u
  • angelicausa2006
  • Regular
  • 682 Views
  • 2 replies
  • 0 likes
  • 682 Views
  • 2 replies
  • 0 likes

Solved!! Songs on 1 of playlist dosnt exist i ofline mode

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs there is a arrow cirkling around and it dont stop. I have tr...

  • Regular
  • I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs th...
  • Innuendo_no1
  • Regular
  • 1505 Views
  • 6 replies
  • 0 likes
  • 1505 Views
  • 6 replies
  • 0 likes