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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62854 Views
  • 16 replies
  • 37 likes
  • 62854 Views
  • 16 replies
  • 37 likes

Verizon iPhone 5 ios 6.1.2 as of 3/6/13 BAD battery drain

Trying to keep this thread alive for spotify to fix this issue. I have a Verizon iPhone 5 running the most current software as of 3/6/13, ios 6.1.2. I have tried only using the offline mode in spotify, and it doesn't seem to help. I have removed and ...

  • Regular
  • Trying to keep this thread alive for spotify to fix this issue. I have a Verizon iPhone 5 running the most current software as of 3/6/13, ios 6.1.2. I have tried only using the offline mode in spotif...
  • MichaelJerzak
  • Composer
  • 779 Views
  • 6 replies
  • 0 likes
  • 779 Views
  • 6 replies
  • 0 likes

Solved!! Empty SpotON Radio folder cannot be deleted from my iPhone and iPad

Now that Spotify introduced the "new" radio feature, I decided to uninstall the SpotON Radio app. But I still have a SpotON Radio folder on my iPhone and iPad. Not on my PC. When I try to delete this folder, the app craches. How can I get rid of this...

  • Casual Listener
  • Now that Spotify introduced the "new" radio feature, I decided to uninstall the SpotON Radio app.   But I still have a SpotON Radio folder on my iPhone and iPad. Not on my PC.   Whe...
  • BigMikeyP
  • Regular
  • 959 Views
  • 16 replies
  • 0 likes
  • 959 Views
  • 16 replies
  • 0 likes

Solved!! Trouble with iPhone 4s

I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app onto my iphone am unable to subscribe to the premiu...

  • Casual Listener
  • I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app&...
  • Peter__
  • Community Legend
  • 447 Views
  • 5 replies
  • 0 likes
  • 447 Views
  • 5 replies
  • 0 likes

No "Now Playing" or "Queue" Button?

I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to what I'm playing. Is there seriously no "Now Playing...

  • Casual Listener
  • I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to w...
  • MichaelJerzak
  • Composer
  • 1262 Views
  • 7 replies
  • 0 likes
  • 1262 Views
  • 7 replies
  • 0 likes

Solved!! Share "starred" playlist

I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playlist, but she can't view/follow mine. Help?

  • Casual Listener
  • I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playli...
  • Liam
  • Community Legend
  • 3673 Views
  • 3 replies
  • 1 likes
  • 3673 Views
  • 3 replies
  • 1 likes

Solved!! Off line syncing just hangs then times out

I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempts to sync tracks to offline lead to spotify hanging...

  • Regular
  • I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempt...
  • Dethers
  • Regular
  • 831 Views
  • 11 replies
  • 0 likes
  • 831 Views
  • 11 replies
  • 0 likes

Iphone 5 no tracks play

Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at the bottom, and the 0:00, it's just that the progre...

  • Newbie
  • Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at ...
  • Peter__
  • Community Legend
  • 361 Views
  • 7 replies
  • 0 likes
  • 361 Views
  • 7 replies
  • 0 likes

Solved!! ios app doesnt recognise 30-day trial

hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired. before that it said the "... hours remaing"-thing. i alr...

  • Casual Listener
  • hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired....
  • rockafinger
  • Casual Listener
  • 812 Views
  • 8 replies
  • 0 likes
  • 812 Views
  • 8 replies
  • 0 likes

Sharing playlists via friends does not work

Hello,Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with this function?ThanksThorsten

  • Casual Listener
  • Hello, Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with...
  • Peter__
  • Community Legend
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

30-day Free trail ignored?

I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my 30day free trial? Also, my iPhone app is still counting d...

  • Newbie
  • I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my ...
  • Peter__
  • Community Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

I can't sync anymore offline songs anymore

I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and spins there in a cycle. its very frustrating. I am ...

  • Casual Listener
  • I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and ...
  • JessicaEve
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Offline playlists stop syncing after 1 song- iphone 4s,

Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Please help! I am trying this out to see if I want to ...

  • Casual Listener
  • Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Ple...
  • Liam
  • Community Legend
  • 545 Views
  • 4 replies
  • 1 likes
  • 545 Views
  • 4 replies
  • 1 likes

Solved!! battery life on iPhone 5: streaming vs offline mode

hi everyone. I just recently got an iPhone 5, and I have noticed that with spotify premium, streaming music has a decent hit on my battery life. does anyone know if downloading my playlists to the phone will make playing music use up less battery lif...

  • Newbie
  • hi everyone. I just recently got an iPhone 5, and I have noticed that with spotify premium, streaming music has a decent hit on my battery life. does anyone know if downloading my playlists to the ph...
  • Liam
  • Community Legend
  • 1338 Views
  • 1 replies
  • 0 likes
  • battery
  • 1338 Views
  • 1 replies
  • 0 likes

NEED HELP!!! Duplicate local offline files!!!

Hi, I'm new to this community so I'm just hoping I'm posting this at the right place! I've just installed Spotify to my iPhone 4S running iOS 6 a couple of days ago and am starting to sync my local files. What I then notice is that there are at least...

  • Casual Listener
  • Hi, I'm new to this community so I'm just hoping I'm posting this at the right place! I've just installed Spotify to my iPhone 4S running iOS 6 a couple of days ago and am starting to sync my local...
  • YoshQ
  • Music Fan
  • 747 Views
  • 2 replies
  • 0 likes
  • 747 Views
  • 2 replies
  • 0 likes

Solved!! Patricktcrawford

My account is a premium account and up to date. When I log in on my iPhone it loads my playlist but when I go to stream a specific song it says I have to have a premium account. Im pretty sure I'm logged in to the proper account. Any suggestions?

  • Regular
  • My account is a premium account and up to date. When I log in on my iPhone it loads my playlist but when I go to stream a specific song it says I have to have a premium account. Im pretty sure I'm lo...
  • Peter__
  • Community Legend
  • 550 Views
  • 8 replies
  • 0 likes
  • 550 Views
  • 8 replies
  • 0 likes

Spotify on iPod Shuffle

Hi! I recently bought a new ipod shuffle. My old iPod touch doesn't work so well (music quality isn't that good). I wanted to sync my offline playlists, but it seems Spotify online accepts to sync my local mp3 files. On the internet I read you can st...

  • Newbie
  • Hi!   I recently bought a new ipod shuffle. My old iPod touch doesn't work so well (music quality isn't that good). I wanted to sync my offline playlists, but it seems Spotify onlin...
  • temi
  • Regular
  • 1183 Views
  • 2 replies
  • 1 likes
  • 1183 Views
  • 2 replies
  • 1 likes

Furious about trying to Sync with my IPOD and other issues

Ok... I am paying for a Spotify premium account, because of 1) The music selection, 2) Was told through the Spotify propaganda that I could use it on my Android Device ( spotty at best even when I have strong 4g signal) 3) Was also told that I could ...

  • Regular
  • Ok... I am paying for a Spotify premium account, because of   1) The music selection, 2)  Was told through the Spotify propaganda that I could use it on my Android Device ( spotty at ...
  • Peter__
  • Community Legend
  • 407 Views
  • 6 replies
  • 0 likes
  • 407 Views
  • 6 replies
  • 0 likes

"similar artists" please

i would love to get at least a simple "similar artists" list in my spotify iphone-app as it appears in the desktop version. this would help browsing for music even further. also under "news" there should be further separation after music style or gen...

  • Music Fan
  • i would love to get at least a simple "similar artists" list in my spotify iphone-app as it appears in the desktop version. this would help browsing for music even further.   also under "news"...
  • Chrissthomson
  • Regular
  • 1325 Views
  • 3 replies
  • 7 likes
  • 1325 Views
  • 3 replies
  • 7 likes

Putting my iPod music on my Spotify playlists

I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said don't back it up and it still did not load anything onto my Spotify lists, altho...

  • Casual Listener
  • I cannot get my music to load from my iPod to my Spotify.  I have an old iPod.  30GB.  First I tried telling it to back up and then sync.  That didn't work.  Then I just said...
  • Peter__
  • Community Legend
  • 813 Views
  • 1 replies
  • 0 likes
  • 813 Views
  • 1 replies
  • 0 likes

Premium not working on iPhone.

I purchased Premium, logged in and it still sees me as a free member. What's going on?

  • Newbie
  • I purchased Premium, logged in and it still sees me as a free member. What's going on?
  • Liam
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes