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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69736 Views
  • 16 replies
  • 37 likes
  • 69736 Views
  • 16 replies
  • 37 likes

syncing songs on my iPhone...

hello all, I'm a premium subscriber and my iPhone won't sync anymore than 96 songs on any playlists... according to the website you can have over 3000 songs synced and I don't havenearly that many local tracks so it's not that. I've deleted and reins...

  • Newbie
  • hello all,   I'm a premium subscriber and my iPhone won't sync anymore than 96 songs on any playlists... according to the website you can have over 3000 songs synced and I don't havenearly t...
  • Peter__
  • Community Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Slow syncing on iPhone 5

I am having problems with my iPhone 5 syncing over wifi or USB. I have been syncing 1 playlist of 1200 songs over wifi and it has taken over 1 day to sync just over 400 songs, I have the app open looking at it & screen lock off so its not pausing dur...

  • Newbie
  • I am having problems with my iPhone 5 syncing over wifi or USB. I have been syncing 1 playlist of 1200 songs over wifi and it has taken over 1 day to sync just over 400 songs, I have the app open lo...
  • Peter__
  • Community Legend
  • 1850 Views
  • 1 replies
  • 0 likes
  • 1850 Views
  • 1 replies
  • 0 likes

iPhone/iPad won't connect to Spotify

Why won't my iPhone or iPad show up in the Devices list on Spotify? I am operating my laptop and my iPhone/iPad on the same Wi-Fi network and have no Firewall restrictions in place (running Windows 7 64-bit)Please, please, please can someone help me ...

  • Casual Listener
  • Why won't my iPhone or iPad show up in the Devices list on Spotify? I am operating my laptop and my iPhone/iPad on the same Wi-Fi network and have no Firewall restrictions in place (running Windows 7...
  • thrymson
  • Newbie
  • 7655 Views
  • 7 replies
  • 0 likes
  • 7655 Views
  • 7 replies
  • 0 likes

Local files out of order

Hello all, I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify). I can get the tunes from iTunes to Spotify on my Mac and the...

  • Newbie
  • Hello all,   I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify)...
  • penkwin
  • Casual Listener
  • 1166 Views
  • 2 replies
  • 1 likes
  • 1166 Views
  • 2 replies
  • 1 likes

Solved!! ipod gets stuck

I need one of you knuckle heads from spotify to fix my ipod problems with your service. I was able to listen to streaming perfectly for a while. Now after one song on my ipod, it stops streaming. hmmm. works on my laptop and everywhere else probably ...

  • Casual Listener
  • I need one of you knuckle heads from spotify to fix my ipod problems with your service. I was able to listen to streaming perfectly for a while. Now after one song on my ipod, it stops streaming. hmm...
  • aarone
  • Casual Listener
  • 986 Views
  • 3 replies
  • 0 likes
  • 986 Views
  • 3 replies
  • 0 likes

Commercials cause lost connection in 2012 civic

When iPhone 5 connected through USB in 2012 civic I get an "unsupported" message everytime a commercial plays. I have to disconnect the phone and wait for the commercial to finish before I can plug it back in. Any fix for this? Am I the only one? Can...

  • Newbie
  • When iPhone 5 connected through USB in 2012 civic I get an "unsupported" message everytime a commercial plays. I have to disconnect the phone and wait for the commercial to finish before I can plug i...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Synicig iPhone 4

Hi! I have a problem with my spotify premium on my iPhone. When im going to syncing one playlist syncinc 1-2 tracks and on 3 track it stops and and there will be a circle with an exclamation mark. Or it's not syncing at all. I do have Wifi and have a...

  • Newbie
  • Hi! I have a problem with my spotify premium on my iPhone. When im going to syncing one playlist syncinc 1-2 tracks and on 3 track it stops and and there will be a circle with an exclamation mar...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Premium account not working on iPod

Hello, I have a premium account. I was trying to use Spotify mobile on my iPod but whenever I tried to play a song, it gives me a page that said only premium accounts can stream music on demand. Can you please help?

  • Casual Listener
  • Hello, I have a premium account. I was trying to use Spotify mobile on my iPod but whenever I tried to play a song, it gives me a page that said only premium accounts can stream music on demand. Ca...
  • spoticry
  • Newbie
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Sharing from IPhone to Facebook

When I share a song from spotify to Facebook it actually shares a different song them i tried to share.Why?

  • Visitor
  • When I share a song from spotify to Facebook it actually shares a different song them i tried to share. Why?
  • Peter__
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Slow synching with iPhone5 and USB

It is taking about a minute per song to synch with iphone5 via USB. Is there something I can try? Is it possible to synch via wifi? I had an Android which worked great but switched to iPhone and it is painfully slow.

  • Newbie
  • It is taking about a minute per song to synch with iphone5 via USB.  Is there something I can try?  Is it possible to synch via wifi? I had an Android which worked great but switched to iPh...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Unable to Play Station

Hello, I am trying to play a new band that is now available on Spotify (Clocktower Mechanics), however whenever I try to play their songs an error message pops up saying, "We are unable to start this station". I can listen to any other song that I wa...

  • Casual Listener
  • Hello, I am trying to play a new band that is now available on Spotify (Clocktower Mechanics), however whenever I try to play their songs an error message pops up saying, "We are unable to start th...
  • dansommer18
  • Newbie
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes

View Playlists at Album Level

I am on my 30 day free trial (currently paying MOG). I am very impressed with the scope of catalog and the quality of the Radio function. The only thing possibly preventing me from making the switch at the end of the trial is that there is no way to ...

  • Regular
  • I am on my 30 day free trial (currently paying MOG).  I am very impressed with the scope of catalog and the quality of the Radio function.  The only thing possibly preventing me from making...
  • LtMunst
  • Regular
  • 914 Views
  • 4 replies
  • 0 likes
  • 914 Views
  • 4 replies
  • 0 likes

Solved!! premium not working on iphone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? last premium order id: 76591768015

  • Newbie
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? &nb...
  • meahtenoha
  • Spotify
  • 41240 Views
  • 117 replies
  • 0 likes
  • 41240 Views
  • 117 replies
  • 0 likes

Premium user synced songs wont play offline on IPAD

Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for all songs but will not play offline. Please help

  • Newbie
  • Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for al...
  • 549 Views
  • 0 replies
  • 0 likes
  • 549 Views
  • 0 replies
  • 0 likes

Track Only Available Online

I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error?

  • Regular
  • I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error? 
  • Goodman
  • Spotify Legend
  • 5420 Views
  • 46 replies
  • 4 likes
  • 5420 Views
  • 46 replies
  • 4 likes

playlist not syncing offline on iPhone

Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help. I get the grey arrows advising it is synching however, nothing happens!! Please help

  • Casual Listener
  • Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help.  I get the grey arrows advising it is synching however...
  • davykay1
  • Casual Listener
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Very Slow Downloading/ Sync Playlists after upgrade to Iphone 5

HI all, I'm just wondering if there's anything I can do to increase my downloading speed. I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it takes forever (1 song = 10-15 minutes). I have tried this on multiple WI...

  • Casual Listener
  • HI all,   I'm just wondering if there's anything I can do to increase my downloading speed.  I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it take...
  • gdbspotify
  • Casual Listener
  • 1949 Views
  • 3 replies
  • 0 likes
  • 1949 Views
  • 3 replies
  • 0 likes

Premium account

I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?

  • Newbie
  • I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Spotify don't update info on lockscreen!

Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played!Using the latest version on my iPhone 5 with iOS 6.0.2...

  • Newbie
  • Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played! Using the latest version on my iPhone 5 with iOS 6.0.2...
  • Nnelg
  • Regular
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! FIX YOUR FREAKNG IPHONE APP!

When I see this message 50 times in a row, "This track is not synced and not available offline. Connect to a network and try again. OK" It makes me angry. I'm Superfly T.N.T., I'm the Guns of the Navarone! OK! I get it. I need to check my online conn...

  • Casual Listener
  • When I see this message 50 times in a row, "This track is not synced and not available offline.  Connect to a network and try again.  OK"  It makes me angry.  I'm Superfly T.N.T.,...
  • alphabrandon
  • Casual Listener
  • 551 Views
  • 4 replies
  • 0 likes
  • 551 Views
  • 4 replies
  • 0 likes