iPhone not recognising Premium

Hi Rorey, My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you help me?Best, EBEBEB

• EBEBEB
• Newbie
• Hi Rorey,   My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you...
• 2012-06-04 5:51:33 PM
• 2013-01-14 9:06:00 PM
• EKSA224
• Casual Listener
• 1524 Views
• 8 replies
• 0 likes

being charged $10/month for premium and unable to use it on my phone.

I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help me either log in to my iphone with the spotify prem...

• ivansm53
• Newbie
• I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help ...
• 2013-01-14 7:25:23 PM
• 2013-01-14 7:37:58 PM
• Peter__
• Community Legend
• 286 Views
• 1 replies
• 0 likes

Playlist sync issues

I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyone know how to fix this issue?

• YIT-Tweed-BOS
• Newbie
• I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyon...
• 2013-01-14 7:16:16 PM
• 264 Views
• 0 replies
• 0 likes

Transfer Spotify musiic to ITunes

I love Spotify and most of my music is on it and my library is getting larger. I also have ITunes and Mobile Apps that use ITunes for the background music (Runkeeper and Couchto5K). Since my ITunes library is smaller, I would like to transfer my Spot...

• smhbcd
• Newbie
• I love Spotify and most of my music is on it and my library is getting larger.  I also have ITunes and Mobile Apps that use ITunes for the background music (Runkeeper and Couchto5K).  Since...
• 2013-01-14 5:45:05 PM
• 2013-01-14 6:29:20 PM
• Peter__
• Community Legend
• 1456 Views
• 1 replies
• 0 likes

want new password to put spotify on mobile; how?

• natdoc83
• Newbie
• 2013-01-13 7:47:22 PM
• 2013-01-14 2:53:48 PM
• Goodman
• Spotify Legend
• 384 Views
• 1 replies
• 0 likes

Cannot sync even single song to offline from Spotify to iPhone

Hi I have seen many posts about syncing but hope someone can help. New premium account and I have setup a playlists as a test but when I try and make any track offline it does nothing. When I check in each playlist all I have is 0 of 1 track synced. ...

• Michabo
• Newbie
• Hi   I have seen many posts about syncing but hope someone can help.   New premium account and I have setup a playlists as a test but when I try and make any track offline it does n...
• 2013-01-14 2:14:57 PM
• 361 Views
• 0 replies
• 1 likes

Playlists not syncing

Hi, I have a premium account and today for some reason the sync to 'available offline' has stopped working on all my devices (iPhone, Ipad and I have just also tried my laptop - this said 'There was a problem with the Spotify server' but didn't give ...

• Davor84
• Newbie
• Hi,   I have a premium account and today for some reason the sync to 'available offline' has stopped working on all my devices (iPhone, Ipad and I have just also tried my laptop - this said ...
• 2013-01-14 1:59:51 PM
• 411 Views
• 0 replies
• 0 likes

playlist won't play while online with ipod 5

I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I still can't olay playlist??? Please help!!

• musicsaves9
• Newbie
• I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I sti...
• 2013-01-13 12:05:59 AM
• 2013-01-14 2:08:15 AM
• Peter__
• Community Legend
• 660 Views
• 1 replies
• 0 likes

Purchased premium (not unlimited) and iPad won't recognize but iPhone will. Help?

Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but not on my iPad. I uninstalled and reinstalled spoti...

• Gpescador
• Newbie
• Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but ...
• 2013-01-14 1:07:18 AM
• 354 Views
• 0 replies
• 0 likes

Track Unavailable on Mobile WITH Premium

I recently paid for spotify for my iPhone 4S and am already furious because multiple songs that I was able to listen to FOR FREE on my laptop show as unavailable tracks on the mobile app despite logging on logging off uninstalling reinstalling changi...

• Loveroftpast
• Casual Listener
• I recently paid for spotify for my iPhone 4S and am already furious because multiple songs that I was able to listen to FOR FREE on my laptop show as unavailable tracks on the mobile app despite logg...
• 2013-01-13 5:39:46 PM
• 2013-01-13 12:24:24 AM
• Loveroftpast
• Casual Listener
• 345 Views
• 2 replies
• 0 likes

too many playlists

Hi Just bought a sonos system and added spotify to my iphone Now I have more playlists on my Iphone then on my Spotify account and I can not find a way to delete then can somebody explain what to do? Thanks

• JEPEDEWE
• Casual Listener
• Hi Just bought a sonos system and added spotify to my iphone Now I have more playlists on my Iphone then on my Spotify account and I can not find a way to delete then can somebody explain what ...
• 2013-01-13 8:37:17 PM
• 350 Views
• 0 replies
• 0 likes

Listen to spotify while using other apps?

Spotify works fine for me, with one little exception. Does somebody know a possibility to keep on listening to spotify while e.g. playing a game? Spotify stops playing music, even if i don't want it to, when I chnage to some other apps. Anny ideas? T...

• Michi667
• Newbie
• Spotify works fine for me, with one little exception. Does somebody know a possibility to keep on listening to spotify while e.g. playing a game? Spotify stops playing music, even if i don't want it ...
• 2013-01-13 6:19:25 PM
• 1905 Views
• 0 replies
• 0 likes

Can't skip to next song

Quite often when I'm using Spotify on my iPhone 5 the buttons för skipping to nxt/previous track turn gray and unusable. Can't use the controls on the lock screen or my headphones neither. I like spotify a lot but feel really crappy to pay for music ...

• shrekk
• Newbie
• Quite often when I'm using Spotify on my iPhone 5 the buttons för skipping to nxt/previous track turn gray and unusable. Can't use the controls on the lock screen or my headphones neither.   ...
• 2013-01-13 4:53:33 PM
• 2275 Views
• 0 replies
• 0 likes

Spotify is not working on my iphone - Stopping songs in the middle, not playing them at all

Hi, I've been having trouble with Spotify all week, I have premium. First, I can get into Spotify, everything looks fine, but then it would stop a song in the middle of it for no reason. Pretty oddly, in one song, it would always happen at the 1:32 m...

• user-removed
• Visitor
• Hi,   I've been having trouble with Spotify all week, I have premium.   First, I can get into Spotify, everything looks fine, but then it would stop a song in the middle of it for n...
• 2013-01-10 5:36:35 PM
• 2013-01-13 9:36:45 AM
• kalidor
• Newbie
• 1088 Views
• 4 replies
• 0 likes

Purchased itunes song wont show on playlist on Spotify

I just signed up for Spotify, so this might be a "newbie" issue. I can see everything from iTunes on Spotify. I purchased one song from iTunes, moved it to a play list in iTunes. When I look on Spotify, it shows nothing in that playlist (the iTunes p...

• laurarannow
• Newbie
• I just signed up for Spotify, so this might be a "newbie" issue.  I can see everything from iTunes on Spotify.  I purchased one song from iTunes, moved it to a play list in iTunes.  Wh...
• 2013-01-12 10:59:43 PM
• 409 Views
• 0 replies
• 0 likes

iphone

When I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happens when I am at home and lsupported by WiFi.

• cactusjul
• Newbie
• When  I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happ...
• 2013-01-12 9:34:08 PM
• 231 Views
• 0 replies
• 0 likes

Phone not showing up in device

I am trying to sync my music to my iphone. I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing. I've tried with two different computers in two different locations. Please advise.

• JVB
• Newbie
• I am trying to sync my music to my iphone.  I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing.  I've tried with two different computers in...
• 2013-01-12 8:35:36 PM
• 294 Views
• 0 replies
• 0 likes

Spotify mobile wont play tracks

Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are greyed out and tells me to sync. I can listen to them...

• xDysfunct1ona7
• Casual Listener
• Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are gr...
• 2013-01-11 9:13:44 PM
• 2013-01-12 3:21:04 AM
• xDysfunct1ona7
• Casual Listener
• 506 Views
• 2 replies
• 0 likes