Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74202 Views
16 replies
37 likes

74202 Views
16 replies
37 likes

Superuser Contribution Streaming Notifications - Resend Please?!

PlanDuo PremiumCountryUSADeviceiPhone 13 Pro MaxOperating System(iOS) My Question or Issue I saw several other people with this issue in the comments of https://community.spotify.com/t5/iOS-iPhone-iPad/Top-1-of-listener-notification-led-to-nothing/m-...

roomfor-squares
Casual Listener
Plan Duo Premium Country USA Device iPhone 13 Pro Max Operating System (iOS) My Question or Issue I saw several other people with this issue in the comments of https://com...
2022-09-01 1:53:28 AM
2022-09-02 4:58:42 PM
Yordan
Moderator
270 Views
1 replies
0 likes
Notifications
stats
streaming
top %

270 Views
1 replies
0 likes

Superuser Contribution Only one local file playing on iPhone, but not the others?

PlanPremiumCountryCanadaDeviceiPhone 12 miniOperating SystemiOS 15.6.1 / Windows 10 My Question or IssueA while ago, I was trying to sync local files to my iPhone (7 at the time, now 12) but I couldn't, and eventually forgot about it. Now, almost a y...

kiran29
Casual Listener
Plan Premium Country Canada Device iPhone 12 mini Operating System iOS 15.6.1 / Windows 10 My Question or Issue A while ago, I was trying to sync local files to my iPhone (7 at the t...
2022-08-31 6:59:22 PM
2022-09-02 4:27:54 PM
Yordan
Moderator
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Superuser Contribution Spotify not playing on iOS Safari

PlanPremiumUSA DeviceiPhone 6Operating SystemiOS 13.6.1 My Question or Issuei am unable to listen to music through my Safari web browser anymore. I normally listen to it through the web browser and not the app, and would like to have it fixed. So bas...

PapaSmurfIIIVIII
Casual Listener
Plan Premium USA Device iPhone 6 Operating System iOS 13.6.1 My Question or Issue i am unable to listen to music through my Safari web browser anymore. I normally listen to it...
2022-05-20 6:42:46 AM
2022-09-02 12:32:16 PM
hans-jürgen
Roadie
4156 Views
2 replies
1 likes

4156 Views
2 replies
1 likes

[Apple TV][Partnership] Apple TV App too loud!

Hi there,I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so annoying having to turn the volume down 35+ % each tim...

jbd00
Regular
Hi there, I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so a...
2019-12-26 11:17:14 PM
2022-09-01 6:52:15 PM
moses410
Newbie
1214 Views
3 replies
9 likes
apple TV
Partnership

1214 Views
3 replies
9 likes

Spotify renewed my sub after I deleted my debit card info and charged me

I want to cancel and get my full refund

Lolalaughsalot
Newbie
I want to cancel and get my full refund
2015-10-31 11:30:39 PM
2022-09-01 10:30:38 AM
christerlikes
Newbie
603 Views
2 replies
0 likes

603 Views
2 replies
0 likes

Stop shuffling every playlist when I click the first song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueThis only happens on my iPhone: When I find a playlist and tap the first song, it's automatically in shuffle mode. How can you not get this very basic feature right???

WayneBee
Music Fan
Plan Premium Country USA Device iPhone 11 Operating System iOS 15.6 My Question or Issue This only happens on my iPhone: When I find a playlist and tap the first song, it's automatic...
2022-08-19 3:18:28 PM
2022-08-31 11:54:45 PM
Loxer
Community Legend
420 Views
1 replies
4 likes

420 Views
1 replies
4 likes

Superuser Contribution Radio doesn't work - "This playlist was deleted"

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 13 My Question or IssueI can't get the app to play radio stations. I click on the dots, select radio but I get a message saying "This playlist was deleted" - have I done something wrong? (I'm new...

Joeincardiff
Regular
Plan Premium Country UK Device iPhone SE Operating System iOS 13 My Question or Issue I can't get the app to play radio stations. I click on the dots, select radio but I get a messag...
2020-10-04 7:58:55 PM
2022-08-31 7:31:17 PM
Grabla001
Visitor
11004 Views
17 replies
2 likes

11004 Views
17 replies
2 likes

Superuser Contribution Auto play is not working

PlanPremiumCountryAustraliaDeviceiphone 11Operating SystemiOS 13.7 My Question or IssueMy Autoplay is not working when I search a song, no follow up / similar songs will play. I've tried the autoplay button in settings, turning my phone on and off, c...

karlosdelmar
Visitor
Plan Premium Country Australia Device iphone 11 Operating System iOS 13.7 My Question or Issue My Autoplay is not working when I search a song, no follow up / similar songs w...
2020-09-18 7:47:16 AM
2022-08-31 6:04:16 PM
elevatorboy
Regular
18610 Views
45 replies
8 likes
autoplay

18610 Views
45 replies
8 likes

Superuser Contribution streaming downloaded songs while connected to wifi

Does streaming a downloaded song whilst connected to wifi use any data/broadband?

codicheese
Newbie
Does streaming a downloaded song whilst connected to wifi use any data/broadband?
2022-08-30 2:51:01 PM
2022-08-31 3:59:32 PM
OscarDC
Moderator
1388 Views
1 replies
0 likes
downloaded songs
streaming

1388 Views
1 replies
0 likes

Superuser Contribution queue up problem

It constantly adds the first music when I change the order of the playlist.I made a video, I'm adding a linkhttps://youtube.com/shorts/WzFYmtUAjU4?feature=share PlanPremiumCountryTurkey DeviceiPhone se 2020Operating System(iOS 10, Android Oreo, Windo...

Brkyyalcin
Newbie
It constantly adds the first music when I change the order of the playlist. I made a video, I'm adding a link https://youtube.com/shorts/WzFYmtUAjU4?feature=share Plan Premium Country Tur...
2022-08-29 11:02:41 PM
2022-08-31 11:36:28 AM
Kiril
Moderator
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

DreaPopa
Casual Listener
Plan: Premium Country: Romania Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my...
2021-06-23 8:14:58 PM
2022-08-31 9:49:55 AM
Mel_leeee
Newbie
34991 Views
75 replies
9 likes
Apple Watch
iOS
watchOS

34991 Views
75 replies
9 likes

Superuser Contribution Local files won't play on mobile even though they're downloaded

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them to play, they do not play. The blurb that tells you ...

JimmyFV11
Newbie
I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them t...
2021-09-29 6:15:38 AM
2022-08-31 2:01:00 AM
1298774414
Newbie
839 Views
2 replies
0 likes

839 Views
2 replies
0 likes

iOS11 iPad Where are the volume controls?

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main Spotify now playing screen? This is pretty much essential basic funcitonal...

M48
Regular
I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main...
2018-01-16 2:03:40 PM
2022-08-30 2:48:59 AM
Musician952
Visitor
7313 Views
3 replies
0 likes

7313 Views
3 replies
0 likes

Musica para de tocar

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueDepois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de som na empresa e depois de um tempo a musica para de tocar.

exportadorasf
Regular
Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS) My Question or Issue Depois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de s...
2022-08-29 4:50:24 PM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Superuser Contribution Error 30 and 101

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be greatly appreciated.

New user
Visitor
I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be...
2022-06-29 6:17:57 AM
2022-08-29 9:44:37 AM
Alex
Spotify Legend
2322 Views
4 replies
0 likes

2322 Views
4 replies
0 likes

Superuser Contribution Spotify and Discord problems

Device(iPhone SE 2nd Generation)Operating System(iOS 16 beta (but still didn't work with official iOS 15)) My Question or IssueSo I somehow managed to make the Discord status show the music I listen to in Spotify on iPhone, but I found another proble...

7vn3ex0-5f_hq
Newbie
Device (iPhone SE 2nd Generation) Operating System (iOS 16 beta (but still didn't work with official iOS 15)) My Question or Issue So I somehow managed to make the Discord status show th...
2022-08-26 5:07:11 PM
2022-08-28 8:44:21 PM
OscarDC
Moderator
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Superuser Contribution Not receiving push notifications on my iPhone and iPad

PlanPremiumCountryPuerto RicoDeviceiPhone 11Operating SystemiOS 13 My Question or IssueI have noticed recently that I’m not receiving push notification from the Spotify app. I’m receiving notifications through email, from new music from my favorite a...

erm90
Casual Listener
Plan Premium Country Puerto Rico Device iPhone 11 Operating System iOS 13 My Question or Issue I have noticed recently that I’m not receiving push notification from the Spoti...
2020-06-09 3:55:26 AM
2022-08-28 7:38:02 PM
juliodelahoz
Visitor
1459 Views
4 replies
0 likes

1459 Views
4 replies
0 likes

Superuser Contribution Skip forward/back unavailable on certain tracks

Plan: Family PremiumCountry: U.S. Device: iPhone 12 Pro Max Operating System: Latest iOS I have noticed while listening to The Avett Brothers (Gleam III album) the skip back and forward buttons are absent, and only the buttons to go to the beginning ...

wvcadle
Regular
Plan: Family Premium Country: U.S. Device: iPhone 12 Pro Max Operating System: Latest iOS I have noticed while listening to The Avett Brothers (Gleam III album) the skip b...
2022-08-23 4:42:52 PM
2022-08-28 6:02:48 PM
OscarDC
Moderator
706 Views
10 replies
0 likes

706 Views
10 replies
0 likes

Superuser Contribution Impossible to play 99% of my saved songs

I downloaded all my songs and now it’s impossible to play them offline. Premium family ok. HELP please I’m getting crazy. Im paying for nothing

Victor103
Visitor
I downloaded all my songs and now it’s impossible to play them offline. Premium family ok. HELP please I’m getting crazy. Im paying for nothing
2022-08-22 5:59:25 PM
2022-08-28 2:04:46 AM
Eni
Moderator
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Superuser Contribution 'Previous Song' button disabled by new 'Shuffle' button hidden icon

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueI am unable to use the 'Previous Song' back caret button. I assume this is due to the Enhancement Shuffle option that was just added. I am able to use th...

dbakr
Visitor
Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1 My Question or Issue I am unable to use the 'Previous Song' back caret button. I assume this is du...
2022-08-26 3:34:33 PM
2022-08-27 11:02:14 PM
Eni
Moderator
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

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