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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70469 Views
  • 16 replies
  • 37 likes
  • 70469 Views
  • 16 replies
  • 37 likes

Music is just not playing on iPhone 4s - Premium

Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried to delete and download the app again, but nothing changes. It's rather a...

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  • Newbie
  •   Hello,   I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried t...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Spotify is great, iOS app needs help

While this app is by far better than most of its kind, this is mostly due to spotify being awesome.Complaints:- Can't edit playlist names. - Can't rearrange playlists. - Can't arrange radio stations. - Cant move multiple tracks from one list (such as...

  • Casual Listener
  • While this app is by far better than most of its kind, this is mostly due to spotify being awesome. Complaints: - Can't edit playlist names.  - Can't rearrange playlists.  - Can't arr...
  • TheNinjaNaren
  • Newbie
  • 563 Views
  • 4 replies
  • 2 likes
  • 563 Views
  • 4 replies
  • 2 likes

Premium Frustration

I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing the same issues.- Spotify randomly stops playing an...

  • Regular
  • I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing ...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Solved!! Stops playing at 1.30

Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again.Got the newest ios and the phone is a iPhone 4.I have tried to delete the history and cache in safari and uni...

  • Casual Listener
  • Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again. Got the newest ios and the phone is a iPhone 4. I h...
  • urkelme
  • Casual Listener
  • 654 Views
  • 4 replies
  • 0 likes
  • 654 Views
  • 4 replies
  • 0 likes

iphone

Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops playing the moment i exit the app and go back to my homescreen. ...

  • Casual Listener
  • Hi there,   I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops pl...
  • 35607 Views
  • 0 replies
  • 0 likes
  • 35607 Views
  • 0 replies
  • 0 likes

Premium Account doesn't work on my IPad

I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.

  • Visitor
  • I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Refund

I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary steps for cancelling my subscription, but was bill...

  • Newbie
  • I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary...
  • meahtenoha
  • Spotify
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Iphone app cuts out

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

  • Newbie
  • When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.
  • sweetmomba
  • Newbie
  • 6344 Views
  • 8 replies
  • 1 likes
  • 6344 Views
  • 8 replies
  • 1 likes

Logged off as soon as iphone has no network

Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to the tube (no network) and keep listening. Scenario2: I enter ...

  • Music Fan
  • Iphone 4S running IOS6 (yeah, that £$^%£6$)   Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

iphone wont show premium

hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you

  • Newbie
  • hi,   i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you
  • user-removed
  • Not applicable
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Iphone as purely offline device (Rhapsody)

I currently use Rhapsody to transfer tracks to my mp3 player. These are tracks I have not purchased and are not local. I must update the license on them every so often. I have the ability to temporarily download them to my mp3 player. Is it possible ...

  • Newbie
  • I currently use Rhapsody to transfer tracks to my mp3 player.  These are tracks I have not purchased and are not local.  I must update the license on them every so often.  I have the a...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

iPhone app keeps freezing/crashing

So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept crashing and I thought it was stupid. So anyway, I've p...

  • Newbie
  • So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept cras...
  • 554 Views
  • 0 replies
  • 2 likes
  • 554 Views
  • 0 replies
  • 2 likes

search option after update ios6?

Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?

  • Casual Listener
  • Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?  
  • David
  • Spotify Legend
  • 415 Views
  • 3 replies
  • 1 likes
  • 415 Views
  • 3 replies
  • 1 likes

Spotify iOS Problems

There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the lock screen will not change after 2 songs, saying that it is pl...

  • Casual Listener
  • There are 2 things I've noticed with the current version of Spotify on the iOS.   One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the l...
  • David
  • Spotify Legend
  • 535 Views
  • 3 replies
  • 2 likes
  • 535 Views
  • 3 replies
  • 2 likes

My spotify premium is not activating

I purchased spotify premium and I still am getting adds. Also when I click to upgrade it says that I have Premium. Finally the app on my iPhone 4 is also telling me I need to purchase premium to stream music, but I have already done so

  • Casual Listener
  • I purchased spotify premium and I still am getting adds.  Also when I click to upgrade it says that I have Premium.  Finally the app on my iPhone 4 is also telling me I need to purchase pre...
  • Kingbob_5000
  • Newbie
  • 752 Views
  • 5 replies
  • 0 likes
  • 752 Views
  • 5 replies
  • 0 likes

Unable to Sync Music to Offline Playlist?

I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" playlist, all the small arrows pointing down under th...

  • Newbie
  • I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" pl...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Local files not syncing at all,all other songs take forever.(Not appearing under devices either...)

The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still not appearing under devices. Uninstalled and reins...

  • Casual Listener
  • The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still...
  • barry666
  • Music Fan
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium won't work on my iPhone

I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without spotify for weeks now, please help!

  • Newbie
  • I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without...
  • Rorey
  • Spotify
  • 22278 Views
  • 59 replies
  • 4 likes
  • 22278 Views
  • 59 replies
  • 4 likes

Local Files Won't Sync With iPhone 4s, Can't Sync Over Wifi

So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from syncing (I have not been formally told this, but at...

  • Newbie
  • So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from ...
  • 979 Views
  • 0 replies
  • 0 likes
  • 979 Views
  • 0 replies
  • 0 likes

Radio on iPod iiOS6?

I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?

  • Newbie
  • I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes