Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62758 Views
16 replies
37 likes

62758 Views
16 replies
37 likes

Superuser Contribution Replay function not working at all

PlanPremiumCountryUSA My Question or IssueWhen I listen to a playlist on my iPhone, it doesn't repeat once it reaches the end, even when the repeat button is highlighted.

melissamelrita
Newbie
Plan Premium Country USA My Question or Issue When I listen to a playlist on my iPhone, it doesn't repeat once it reaches the end, even when the repeat button is highlighted.
2022-06-01 5:48:44 PM
2022-06-03 9:37:47 AM
Jeremy
Spotify Legend
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Solved!!Superuser Contribution Artist Bios not visible on mobile

Plan Premium FamilyCountry USA Device iPhone XOperating System iOS 12.4.1 My Question or IssueI am not able to see/read Artist Bios on mobile. They show a preview (so the Artist has a Bio), but when I click on it there's nothing. I used to be able to...

joerossiter1
Newbie
Plan Premium Family Country USA Device iPhone X Operating System iOS 12.4.1 My Question or Issue I am not able to see/read Artist Bios on mobile. They show a preview...
2019-11-18 7:48:08 PM
2022-06-02 4:30:21 PM
AndresM
Spotify
1800 Views
3 replies
1 likes
Artist Bio

1800 Views
3 replies
1 likes

Superuser Contribution Something went wrong, try again

PlanPremiumCountryBrazilDeviceiPhone XROperating SystemiOS 15.5 My Question or IssueFor a while now when I try to listen to my Liked Songs the message "Something went wrong, have another go? Try again" shows up, it has been doing that for a while now...

melarrie
Visitor
Plan Premium Country Brazil Device iPhone XR Operating System iOS 15.5 My Question or Issue For a while now when I try to listen to my Liked Songs the message "Something went wrong, ...
2022-06-01 2:49:32 PM
2022-06-02 3:11:11 PM
AndresM
Spotify
781 Views
1 replies
0 likes

781 Views
1 replies
0 likes

Superuser Contribution Unhide Song not available when using Smart Shuffle

PlanPremiumCountryUSA DeviceiPhone 13Operating SystemiOS 15.4.1 My Question or IssueWhen using Smart Shuffle, there is no way to unhide a song on iOS. It would be nice if the unhide option was available when using Smart Shuffle. If that's not possibl...

asc2
Visitor
Plan Premium Country USA Device iPhone 13 Operating System iOS 15.4.1 My Question or Issue When using Smart Shuffle, there is no way to unhide a song on iOS. It would be nice...
2022-05-30 7:16:30 AM
2022-06-02 11:28:57 AM
Yordan
Moderator
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Solved!!Superuser Contribution Shuffle Play

I am using the premuim plan which gives me access to listening to music without shuffle being on, which has always worked great, but it seems ever since the Smart Shuffle feature (which I love the idea of) has been added the shuffle button has been b...

Nicco8888
Casual Listener
I am using the premuim plan which gives me access to listening to music without shuffle being on, which has always worked great, but it seems ever since the Smart Shuffle feature (which I love the id...
2022-05-31 7:47:25 AM
2022-06-02 7:42:15 AM
Nicco8888
Casual Listener
528 Views
3 replies
1 likes

528 Views
3 replies
1 likes

Solved!!Superuser Contribution Unable to See Track Names with Large Text Enabled

Premium planUnited StatesIssue on iPhone 6s Plus as well as 13 Pro MaxiOS 15.5 My Question or Issue I have an eye condition which requires me to use the “Large Font” feature found in the Accessibility section of the Settings menu. Enabling this featu...

001jigsaw
Casual Listener
Premium plan United States Issue on iPhone 6s Plus as well as 13 Pro Max iOS 15.5 My Question or Issue I have an eye condition which requires me to use the “Large Font” feature f...
2022-05-25 11:21:08 AM
2022-06-02 3:08:30 AM
001jigsaw
Casual Listener
480 Views
5 replies
1 likes

480 Views
5 replies
1 likes

Solved!!Superuser Contribution Podcast wont work

PlanPremiumCountryUnited StatesDeviceSamsung s20Operating SystemAndroid 10 My Question or IssueTried everything. Cleared cache, cleared storage, uninstalled the app...my podcast wont work. I push play and nothing happens. Even restarted my phone befo...

Thewaderingselkie
Casual Listener
Plan Premium Country United States Device Samsung s20 Operating System Android 10 My Question or Issue Tried everything. Cleared cache, cleared storage, uninstalled the app...my podc...
2022-05-31 8:45:28 AM
2022-06-01 6:29:04 PM
OscarDC
Moderator
475 Views
4 replies
3 likes

475 Views
4 replies
3 likes

Superuser Contribution iOS 15.5 Podcasts Won’t Play

PlanPremiumCountryUSA Device(iPhone 13 Pro, iPad 6th Gen)Operating System(iOS 15.5) My Question or IssueI updated both of these devices to iOS 15.5 last night. Ever since, I cannot play any podcasts. I press play but they never start actually playing...

Sooner2016
Newbie
Plan Premium Country USA Device (iPhone 13 Pro, iPad 6th Gen) Operating System (iOS 15.5) My Question or Issue I updated both of these devices to iOS 15.5 last night. Ever s...
2022-05-31 1:24:33 PM
2022-06-01 2:57:51 PM
Dian
Spotify Legend
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

Solved!!Superuser Contribution Local Files do not work in any capacity whatsoever

PlanPremiumCountryUnited Kingdom / EnglandDeviceiPhone XROperating SystemiOS 15.3.1My Question or IssueLocal Files recently got updated to have support for files on "this device" which I was happy about as I could never get local file sync to work. C...

saucyg
Regular
Plan Premium Country United Kingdom / England Device iPhone XR Operating System iOS 15.3.1 My Question or Issue Local Files recently got updated to have support for files on "this device" wh...
2022-05-24 12:41:03 AM
2022-06-01 2:21:24 PM
Dian
Spotify Legend
2664 Views
5 replies
1 likes

2664 Views
5 replies
1 likes

Lyrics Not Working Iphone 11

PlanPremiumCountryPhilippinesDeviceiPhone 11Operating System(iOS 15.5) My Question or IssueThe lyrics are not showing on my iOS device. On desktop and TV are working but on the phone it doesn’t work. It’s really frustrating.I need a little bit of hel...

elgieilusorio10
Newbie
Plan Premium Country Philippines Device iPhone 11 Operating System (iOS 15.5) My Question or Issue The lyrics are not showing on my iOS device. On desktop and TV are working bu...
2022-05-31 5:07:41 PM
2022-05-31 12:16:34 AM
Loxer
Community Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Albums won't load and music does not play when not connected to wi-fi

PlanPremiumCountryAustraliaDeviceiPhone 12 MiniOperating SystemiOS 15.4.1 My Question or IssueHi there. When I am not connected to wifi, albums do not load and I cannot play any music thats not already downloaded. The image of the three 'loading bubb...

sofia12341
Newbie
Plan Premium Country Australia Device iPhone 12 Mini Operating System iOS 15.4.1 My Question or Issue Hi there. When I am not connected to wifi, albums do not load and I cannot play ...
2022-05-26 9:30:00 AM
2022-05-31 12:13:38 AM
Loxer
Community Legend
171 Views
1 replies
0 likes

171 Views
1 replies
0 likes

Superuser Contribution Can’t see lyrics on my iPhone

Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. The only thing I can see is the “storyline” of some ...

LEBQ
Newbie
Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. T...
2022-05-30 7:04:34 PM
2022-05-30 10:47:34 PM
Novy
Moderator
538 Views
1 replies
1 likes

538 Views
1 replies
1 likes

Superuser Contribution How do I get suggestions to play?

For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the songs, they don't play. I know a few other people have had...

tsiquoquo
Casual Listener
For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the ...
2022-05-28 10:22:30 PM
2022-05-30 3:38:37 PM
tsiquoquo
Casual Listener
277 Views
2 replies
0 likes
suggested songs

277 Views
2 replies
0 likes

Superuser Contribution Play Feedback Sounds stopped working suddenly...

PlanPremiumCountryUSADevice(iPhone 13 Pro)Operating System(iOS 15.3)Spotify Version8.7.4.1352 My Question or IssueFor the past 5 or 6 years that I have used Spotify the feedback sound that plays when I hit next was working fine (I would hear it when ...

h18
Regular
Plan Premium Country USA Device (iPhone 13 Pro) Operating System (iOS 15.3) Spotify Version 8.7.4.1352 My Question or Issue For the past 5 or 6 years that I have used Spotify the f...
2022-02-09 5:30:28 PM
2022-05-30 9:52:01 AM
MattSuda
Spotify Star
3242 Views
19 replies
0 likes

3242 Views
19 replies
0 likes

Superuser Contribution My phone won't show songs I transferred from iTunes

My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?

LeahMR
Newbie
My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?
2017-06-07 9:43:11 PM
2022-05-29 9:09:16 PM
AndresM
Spotify
492 Views
4 replies
1 likes

492 Views
4 replies
1 likes

Superuser Contribution Edit playlist on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m not able to edit playlists anymore. This changed a month ago. See screenshot. The drag a...

1fys-63p_pybc
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-11-07 1:53:59 PM
2022-05-29 8:07:10 PM
AndresM
Spotify
2873 Views
3 replies
0 likes

2873 Views
3 replies
0 likes

IPhone 5S BMW ConnectedDrive Low Volume

Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is quite a bit lower than when listening to other sources. So w...

danhusan
Regular
Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is ...
2016-07-15 6:56:21 PM
2022-05-29 7:59:58 PM
kqb-slelg_y49
Newbie
6267 Views
16 replies
9 likes

6267 Views
16 replies
9 likes

Superuser Contribution Spotify skips songs when connected to Sync system on my car

PlanPremiumCountryUSDeviceIphone 11Operating SystemiOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync system. Microsoft system for Ford C-max 2013. This issue just started the last year.It...

vjbagman
Visitor
Plan Premium Country US Device Iphone 11 Operating System iOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync sys...
2022-05-28 6:32:15 PM
2022-05-29 7:43:47 PM
AndresM
Spotify
1507 Views
1 replies
0 likes

1507 Views
1 replies
0 likes

Superuser Contribution Pausing on ads

PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and the ad loads, but does not play automatically. Rather, it pauses, with a “unable to comp...

Face_Man
Newbie
Plan Free Country USA Device iPhone 11 Operating System iOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and t...
2022-05-28 6:02:50 PM
2022-05-29 7:10:35 PM
AndresM
Spotify
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Keeps asking for network connection

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is really annoying - if I turn on offline mode, it shouldn't bu...

grahamtriggs
Casual Listener
Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is ...
2016-03-21 2:13:44 PM
2022-05-28 11:55:35 AM
user-removed
Not applicable
1515 Views
7 replies
0 likes

1515 Views
7 replies
0 likes

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