Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52506 Views
16 replies
36 likes

52506 Views
16 replies
36 likes

Superuser Contribution Mini player not updating (mobile)

The mini player on my Spotify is the old one that’s just grey when others have a better color version, also they updated the bottom bar to look better with the new mini player, but I still have the old one and the black bar so it looks worse! And it ...

Kerodev
Casual Listener
The mini player on my Spotify is the old one that’s just grey when others have a better color version, also they updated the bottom bar to look better with the new mini player, but I still have the o...
2021-10-10 1:47:17 AM
2021-10-19 9:18:19 AM
Alex
Spotify Legend
711 Views
3 replies
1 likes

711 Views
3 replies
1 likes

Superuser Contribution I can’t play a new song after a day

Plan: Family Free/Premium: PremiumCountry: US Device: iPhone XS MaxOperating System: iOS 14.7.1 Problem: I playing the newly released song: Sugar Rush, artist: Mei. It came out on 10/15. I couldn’t play it anymore since 10/16. When I clicked on the “...

Susanxwang01
Newbie
Plan: Family Free/Premium: Premium Country: US Device: iPhone XS Max Operating System: iOS 14.7.1 Problem: I playing the newly released song: Sugar Rush, artist: Mei...
2021-10-18 1:37:38 AM
2021-10-19 2:00:40 AM
MafeG
Spotify Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Superuser Contribution Skipping with Bluetooth headset skips back to last time I skipped

PlanPremiumCountryGermanyDevice(iPhone 12 Pro)Operating System(iOS 15.0.2) My Question or IssueWhen using my bluetooth headset (Boltune BT-BH020) skipping doesn’t work right. Instead of skipping back or forth 15 sec, it skips in the following way:for...

Michalauscht
Newbie
Plan Premium Country Germany Device (iPhone 12 Pro) Operating System (iOS 15.0.2) My Question or Issue When using my bluetooth headset (Boltune BT-BH020) skipping doesn’t work right....
2021-10-17 9:26:27 PM
2021-10-18 9:42:26 PM
Eni
Moderator
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Solved!!Superuser Contribution [Arrow] UI Problem

PlanPremiumCountryThailandDeviceiPhone 12 Operating SystemiOS 14.8 IssueArrow sign was placed in the wrong position which it make me cannot press itI have already attached bug issue image.

sarin_beam30
Casual Listener
Plan Premium Country Thailand Device iPhone 12 Operating System iOS 14.8 Issue Arrow sign was placed in the wrong position which it make me cannot press it I have al...
2021-10-16 7:10:43 AM
2021-10-18 5:00:08 AM
sarin_beam30
Casual Listener
737 Views
2 replies
0 likes

737 Views
2 replies
0 likes

Solved!!Superuser Contribution [iOS][Playlists] Add an option for what to do with filtered results on a playlist

Today when I was about to take a shower I felt like listening to the Kendrick Lamar songs in my main playlist with all my songs, obviously, I don't like ALL the songs from Kendrick, that's why I have a playlist with a lot of songs from him but not ev...

carlhr93
Regular
Today when I was about to take a shower I felt like listening to the Kendrick Lamar songs in my main playlist with all my songs, obviously, I don't like ALL the songs from Kendrick, that's why I have...
2021-10-08 9:00:05 AM
2021-10-16 1:13:24 AM
carlhr93
Regular
1294 Views
9 replies
1 likes
iOS
Playlists

1294 Views
9 replies
1 likes

Superuser Contribution App crashing

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed fine. How do I fix this?

dgub
Newbie
My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed f...
2021-10-14 7:38:05 AM
2021-10-15 8:39:35 PM
Eni
Moderator
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

Superuser Contribution Music won’t play or stops after a second.

I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All songs are downloaded onto my device. This is happeni...

j_town_bun
Newbie
I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All s...
2021-09-06 1:09:17 PM
2021-10-14 4:49:22 PM
CarlosE
Moderator
764 Views
3 replies
1 likes

764 Views
3 replies
1 likes

Superuser Contribution Certain local files won't sync to new phone

PlanPremiumCountryUSDeviceiPhone SE 2nd genOperating SystemMost recent iOS My Question or IssueRecently got a new phone and obviously had to redownload my library. I have a lot of local files and most of them transferred but some of them refuse to. T...

lancelotdlx
Casual Listener
Plan Premium Country US Device iPhone SE 2nd gen Operating System Most recent iOS My Question or Issue Recently got a new phone and obviously had to redownload my library. I have a l...
2021-10-12 9:30:52 PM
2021-10-13 11:47:30 PM
MafeG
Spotify Legend
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Lyrics on Mobile

When will Lyrics be available on IOS/Android?I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well.I’m still stuck with the Musixmatch App, which is buggy and scams your credits when you submit Ly...

FatCheese
Music Fan
When will Lyrics be available on IOS/Android? I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well. I’m still stuck with the Musixmatch App, w...
2020-11-28 2:04:48 AM
2021-10-13 4:09:30 AM
Teknevra
Roadie
564 Views
2 replies
0 likes

564 Views
2 replies
0 likes

Superuser Contribution [iOS][Other] Improved Offline Playback

When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I should not see things that have not been download (a...

tweakmod
Casual Listener
When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I s...
2021-10-11 8:22:54 PM
2021-10-12 10:49:33 PM
Novy
Moderator
410 Views
1 replies
0 likes
iOS
Other

410 Views
1 replies
0 likes

Superuser Contribution [iOS] Blend is inaccessible on iPhone 5/SE

The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality inaccessible for small phones like my iPhone SE. Huge bummer because this seems l...

janosaur
Visitor
The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality inaccessible for small p...
2021-10-11 9:45:19 PM
2021-10-12 10:16:40 PM
Novy
Moderator
1052 Views
1 replies
0 likes
iOS

1052 Views
1 replies
0 likes

Superuser Contribution Last.FM Scrobbling not working if listening on Apple Watch

Free/Premium DeviceiPhone 12 Pro Max + Apple Watch Series 3Operating SystemiOS 15 My Question or IssueLast.FM Scrobbling not working if listening on Apple Watch.I have downloaded a few playlists to Apple Watch, but when I listen to the musics on the ...

rafavcc
Casual Listener
Free/Premium Device iPhone 12 Pro Max + Apple Watch Series 3 Operating System iOS 15 My Question or Issue Last.FM Scrobbling not working if listening on Apple Wa...
2021-10-11 7:47:33 PM
2021-10-12 8:30:55 PM
MafeG
Spotify Legend
1198 Views
1 replies
1 likes
applewatch latfm scrobbling

1198 Views
1 replies
1 likes

Solved!!Superuser Contribution I used to be able to change my playlist thumbnails and descriptions but now I can’t.

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyone have any idea why it’s like this?? DeviceiPhone 8...

kkoteez
Regular
I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyon...
2021-10-03 6:50:07 AM
2021-10-12 9:03:36 AM
Jeremy
Spotify Legend
818 Views
9 replies
0 likes

818 Views
9 replies
0 likes

count up, count down

Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!

elin1971
Newbie
Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!
2021-10-11 2:36:08 PM
387 Views
0 replies
0 likes
App & Features

387 Views
0 replies
0 likes

Superuser Contribution Cannot find and install Spotify app in App Store

I have a Premium account on IOS 12, iphone SE. I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I tried to access it via web site but when I get redirected to the App Stor...

Nadimburkan
Newbie
I have a Premium account on IOS 12, iphone SE. I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I...
2018-09-27 3:47:57 PM
2021-10-11 2:31:09 PM
Alex
Spotify Legend
31194 Views
3 replies
2 likes

31194 Views
3 replies
2 likes

Superuser Contribution Spotify fast scrolling bug (again)

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0Spotify version: 8.6.62.1035My Question or IssueWhen i’m in a big playlist and want to fast scrolling to the bottom/top, the scrolling is very laggy (this bug was already fixed...

Giovag
Roadie
Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 Spotify version: 8.6.62.1035 My Question or Issue When i’m in a big playlist and want to fast scrollin...
2021-09-26 8:10:37 PM
2021-10-11 2:13:39 PM
Alex
Spotify Legend
2347 Views
5 replies
1 likes

2347 Views
5 replies
1 likes

Superuser Contribution Albums on CarPlay only show from letter A to E

PlanPremiumCountryFrance DeviceIphone 13 Pro MaxOperating SystemiOS 15 Hello So the problem is that CarPlay only show album from A to E , although I have a lot of albums between E and Z.The funny thing is if I log in with another free account I have ...

Marshall3911
Music Fan
Plan Premium Country France Device Iphone 13 Pro Max Operating System iOS 15 Hello So the problem is that CarPlay only show album from A to E , although...
2021-10-06 8:05:48 PM
2021-10-11 11:52:34 AM
Ver
Spotify Legend
1317 Views
5 replies
1 likes

1317 Views
5 replies
1 likes

Superuser Contribution "Go to queue" from the widget crashes

1- Open the App from the widget on the home screen.2- Go to a playlist.3- Play a song.4- Go to “Go to queue”.5- Return to the home screen, then enter the App again from the widget… crashes! It is impossible to access "go to queue", just by restarting...

facramirez
Casual Listener
1- Open the App from the widget on the home screen. 2- Go to a playlist. 3- Play a song. 4- Go to “Go to queue”. 5- Return to the home screen, then enter the App again from the widget… crashes! ...
2021-08-02 7:22:21 AM
2021-10-10 1:35:49 AM
CarlosE
Moderator
758 Views
5 replies
0 likes
bug Report issue report to Spotify

758 Views
5 replies
0 likes

Superuser Contribution Volkswagen - Car play back issue

PlanPremiumCountryUK DeviceiPhone XS MaxOperating SystemiOS 13 My Question or IssueSo for over a week now I have been having issues playing Spotify in my car - I plug it in via USB and listen to Spotify via my media but for some reason it plays the f...

Ronnie10
Newbie
Plan Premium Country UK Device iPhone XS Max Operating System iOS 13 My Question or Issue So for over a week now I have been having issues playing Spotify in my car - I plug ...
2021-10-08 9:16:39 PM
2021-10-09 9:34:31 PM
Eni
Moderator
1223 Views
1 replies
0 likes

1223 Views
1 replies
0 likes

Superuser Contribution How to view albums of all followed artists sorted by release date?

On iOS, premium I've followed all my favourite artists. I'd like to listen to new releases from them, so I want to view albums of all followed artists sorted by release date. For me it's the easiest way to know if there are new releases from all the ...

edwardization
Casual Listener
On iOS, premium I've followed all my favourite artists. I'd like to listen to new releases from them, so I want to view albums of all followed artists sorted by release date. For me it's the...
2021-10-08 1:05:20 PM
2021-10-09 4:03:05 PM
Mihail
Spotify Legend
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

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