Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62616 Views
  • 16 replies
  • 37 likes
  • 62616 Views
  • 16 replies
  • 37 likes

Superuser Contribution Apple Watch display is messy

PlanPremiumCountryIsraelDeviceApple watch 7 (iPhone 13 Pro Max)Operating SystemIOS 15.1My Question or IssueI'm not sure if it's since new WatchOS or IOS 15.1 but the spotify app is really messy and anoying! I've added a picture to let you see the mes...

  • Music Fan
  • Plan Premium Country Israel Device Apple watch 7 (iPhone 13 Pro Max) Operating System IOS 15.1 My Question or Issue I'm not sure if it's since new WatchOS or IOS 15.1 but the spotify app is ...
  • Eni
  • Moderator
  • 433 Views
  • 7 replies
  • 0 likes
  • 433 Views
  • 7 replies
  • 0 likes

Superuser Contribution Pinned podcast trailer prevents jump-to progress

Recently, when I select a podcast I frequently listen to, it no longer jumps down in the playlist to my most recently listened to episode. The podcast recently posted a trailer, which is pinned to the very top of the episode list, and I’m guessing th...

  • Casual Listener
  • Recently, when I select a podcast I frequently listen to, it no longer jumps down in the playlist to my most recently listened to episode.   The podcast recently posted a trailer, which is pin...
  • Eni
  • Moderator
  • 274 Views
  • 1 replies
  • 1 likes
  • 274 Views
  • 1 replies
  • 1 likes

Wifi Ceiling Speakers Disappear - Lithe Audio

Plan - PremiumCountry - UKDevice - iPhone 13, iPad 14.8Wifi Speakers - Lithe Audio Wifi Ceiling Speakers (x 3)Mesh - 4 node Asus XT8 My Question or IssueSpeakers disappear from device list in the IOS Spotify app. Tried clearing cache in Spotify App -...

  • Newbie
  • Plan - Premium Country - UK Device - iPhone 13, iPad 14.8 Wifi Speakers - Lithe Audio Wifi Ceiling Speakers (x 3) Mesh - 4 node Asus XT8   My Question or Issue Speakers disappear from dev...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files Won't Download

I am currently in college and I have a playlist with a lot of songs from my local files. For some reason my local files won't download to my phone. I've tried many of the solutions but they all have failed. My college internet says unsecured network,...

  • Casual Listener
  • I am currently in college and I have a playlist with a lot of songs from my local files. For some reason my local files won't download to my phone. I've tried many of the solutions but they all have ...
  • Alex
  • Spotify Legend
  • 1562 Views
  • 7 replies
  • 0 likes
  • 1562 Views
  • 7 replies
  • 0 likes

Superuser Contribution Local files appear downloaded and playable, but are unplayable.

PlanPremiumCountryUnited StatesDeviceiPhone 8 and Acer AspireOperating SystemiOS 15.2 and Windows 11 Home My Question or IssueAll of my local files are playable on my computer, but when I sync them to my phone they do appear, but are unplayable. They...

  • Casual Listener
  •   Plan Premium Country United States Device iPhone 8 and Acer Aspire Operating System iOS 15.2 and Windows 11 Home   My Question or Issue All of my local files are playable on my...
  • Alex
  • Spotify Legend
  • 1901 Views
  • 4 replies
  • 0 likes
  • 1901 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Can’t report a song/ user

Hi when I follow the guidance on the website to report content it doesn’t come up as an option, as I can see is what is attached. Ideas?

  • Newbie
  • Hi when I follow the guidance on the website to report content it doesn’t come up as an option, as I can see is what is attached. Ideas?
  • Eni
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 443 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Text bunched up/overlaid when adding to playlists

PlanPremiumCountryUKDeviceiPadOperating SystemiOS 12.5.5Spotify updated to version 8.6.74.1541 My Question or Issue Please note that this problem does not occur in Windows Web Player or on Android. When playing a song that I wish to add to another pl...

  • Regular
  • Plan Premium Country UK Device iPad Operating System iOS 12.5.5 Spotify updated to version 8.6.74.1541   My Question or Issue   Please note that this problem does not occur in W...
  • Novy
  • Moderator
  • 724 Views
  • 3 replies
  • 0 likes
  • 724 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files Not Playing After Transferring Data Onto a New Phone

PlanPremiumCountryU.S.DeviceiPhone 13Operating SystemiOS 15.0.2 My Question or IssueHey,So I had just got a new phone and had transferred all my data onto it, but for some unknown reason, whenever I want to play a local file, it doesn't let me play i...

  • Regular
  • Plan Premium Country U.S. Device iPhone 13 Operating System iOS 15.0.2   My Question or Issue Hey, So I had just got a new phone and had transferred all my data onto it, but for some ...
  • MafeG
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Listening Party

The execution would be similar to Amazon's new Beta feature "Watch Party" where an Amazon subscriber is able to navigate to a chosen movie in the Amazon catalogue and select the new "watch party" instead of "play". This generates a unique sharable UR...

  • Newbie
  • The execution would be similar to Amazon's new Beta feature "Watch Party" where an Amazon subscriber is able to navigate to a chosen movie in the Amazon catalogue and select the new "watch party" ins...
  • MafeG
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution "See More" button obstructed by song bar

PlanPremiumCountry Device(iPhone 12 Mini My Question or Issue See photo attached. When browsing playlists, in this example workout playlists, the button to "see more" playlists is unable to be pressed because the bar with the current song is blocking...

  • Newbie
  • Plan Premium Country   Device (iPhone 12 Mini   My Question or Issue   See photo attached. When browsing playlists, in this example workout playlists, the button to "see more"...
  • CarlosE
  • Moderator
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOCAL FILES NOT PLAYING on iPhone (just flashing/closing) - WILL play on desktop

PlanPremiumCountryU.S.Device(iPhone 6s+)Operating System(iOS 15.1) I AM BEYOND FRUSTRATED!!! I have added some local files (.mp3's converted from YouTube) and they will sync to my iPhone from my laptop, but when I try to play them from the phone, the...

  • Roadie
  • Plan Premium Country U.S. Device (iPhone 6s+) Operating System (iOS 15.1)   I AM BEYOND FRUSTRATED!!!  I have added some local files (.mp3's converted from YouTube) and they wil...
  • donkeylarry
  • Roadie
  • 1305 Views
  • 2 replies
  • 1 likes
  • 1305 Views
  • 2 replies
  • 1 likes

Superuser Contribution Block Spotify from CarPlay

I'm trying to figure out how to delete the Spotify app from showing up in CarPlay.Basically, any time I plug in any iPhone into my CarPlay system, I don't want Spotify to be enabled.I have a new teenage driver and this would be a huge distraction for...

  • Newbie
  • I'm trying to figure out how to delete the Spotify app from showing up in CarPlay. Basically, any time I plug in any iPhone into my CarPlay system, I don't want Spotify to be enabled. I have a new ...
  • Eni
  • Moderator
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

Solved!! Songs lyrics lines are suddenly squeezed together

PlanPremiumCountryThailand DeviceIphone 12 pro mxOperating SystemIOS 15.0.2 My Question or IssueSo I recently changed my phone from Iphone X to Iphone 12 pro max. When I first started using Spotify on my new phone everything was fine. However, a few ...

  • Newbie
  •   Plan Premium Country Thailand   Device Iphone 12 pro mx Operating System IOS 15.0.2   My Question or Issue So I recently changed my phone from Iphone X to Iphone 12 pro m...
  • AdamDamon
  • Spotify Star
  • 1494 Views
  • 1 replies
  • 1 likes
  • 1494 Views
  • 1 replies
  • 1 likes

Superuser Contribution cannot see recently played scroll bar on ios 15

PlanPremiumCountryusaDeviceiphone seOperating SystemiOS 15 My Question or IssueAbout a week ago, my recently played scroll bar disappeared from my iphone spotify app. I do not care at all about anything on the home page besides this, so would really ...

  • Newbie
  •   Plan Premium Country usa Device iphone se Operating System iOS 15   My Question or Issue About a week ago, my recently played scroll bar disappeared from my iphone spotify app....
  • Eni
  • Moderator
  • 563 Views
  • 3 replies
  • 0 likes
  • 563 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay after interruption on Spotify Mobile

Whenever I receive a call on my iPhone X (running iOS 14.8), it obviously pauses the music. What's frustrating is it doesn't resume music after the call ends. The user has to tap the play button to resume. Apple Music doesn't work like this. It auto-...

  • Newbie
  • Whenever I receive a call on my iPhone X (running iOS 14.8), it obviously pauses the music.  What's frustrating is it doesn't resume music after the call ends. The user has to tap the play butt...
  • Eni
  • Moderator
  • 2568 Views
  • 3 replies
  • 0 likes
  • 2568 Views
  • 3 replies
  • 0 likes

Solved!! MusicCast devices not available in Spotify connect

PlanPremiumCountryUKDeviceipad, android, iphoneOperating Systemvarious My Question or IssueNew system has been in use for two months with no issues, today the yamaha r-n602 is no longer available. It is greyed out in devices and has a message "can't ...

  • Casual Listener
  • Plan Premium Country UK Device ipad, android, iphone Operating System various   My Question or Issue New system has been in use for two months with no issues, today the yamaha r-n602 i...
  • brianamcmillan
  • Casual Listener
  • 2666 Views
  • 1 replies
  • 0 likes
  • 2666 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bunched Up Letters in Lyrics

The spacing was different for the lyrics in the previous updates and recently this is what the letters in lyrics look like. Is this an update or a bug? .PlanPremiumCountryMalaysiaDeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

289D8C22-EE7C-4B7E-A490-B7901CD4455C.png
  • Regular
  • The spacing was different for the lyrics in the previous updates and recently this is what the letters in lyrics look like. Is this an update or a bug?  . Plan Premium Country Malaysia...
  • Jeremy
  • Spotify Legend
  • 1146 Views
  • 7 replies
  • 0 likes
  • 1146 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why are devs ruining what once was a great application? You don’t like Spotify anymore?

Just want to know if you plan to let users browse saved songs by artists again in iOS UI. if it’s not going back I m canceling my subscription and going to Apple Music or Google music. spotfy once was a great application but devs are making huge effo...

  • Casual Listener
  • Just want to know if you plan to let users browse saved songs by artists again in iOS UI.   if it’s not going back I m canceling my subscription and going to Apple Music or Google music. &nbs...
  • öäüß
  • Roadie
  • 625 Views
  • 2 replies
  • 3 likes
  • 625 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lofi beats playlist cuts out after a few seconds of playing

PlanpremiumCountryUnited StatesDeviceiphone 11Operating Systemios 11.1 My Question or IssueThe spotify made lofi beats playlist cuts out after about 15 seconds of playing, regardless of whether on bluetooth or not. I tried listening to other playlist...

  • Newbie
  • Plan premium Country United States Device iphone 11 Operating System ios 11.1   My Question or Issue The spotify made lofi beats playlist cuts out after about 15 seconds of playing, re...
  • MafeG
  • Spotify Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files on iPhone

About a year ago I started using local files and it worked fine until about 6 months ago when all of a sudden the songs would disappear off my playlists. I tried doing a clean reinstall to fix it but instead, it made it so my iPhone XR could not conn...

  • Newbie
  • About a year ago I started using local files and it worked fine until about 6 months ago when all of a sudden the songs would disappear off my playlists. I tried doing a clean reinstall to fix it but...
  • CarlosE
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes