Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68629 Views
16 replies
37 likes

68629 Views
16 replies
37 likes

Superuser Contribution Last song in queue list is not shown

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there a reeeeally long time!) My Question or IssueSteps to reproduce bug:Start iOS Spotify app, start an album playing, go to another song and queue it, tap the 'now play...

MattKefford
Casual Listener
Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there a reeeeally long time!) My Question or Issue Steps to reproduce bug: Start iOS Spotify a...
2020-10-04 12:46:11 PM
2020-10-26 4:33:17 PM
Alex
Spotify Legend
774 Views
2 replies
0 likes

774 Views
2 replies
0 likes

Superuser Contribution Song starts playing but no audio produced

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 14 (but this bug has been there since before I updated to 14) My Question or IssueI have noticed that occasionally I will tap on a song, the playhead/progress slider will start moving as if the so...

MattKefford
Casual Listener
Plan Premium Country UK Device iPhone 7 Operating System iOS 14 (but this bug has been there since before I updated to 14) My Question or Issue I have noticed that occasionally I wil...
2020-10-04 12:05:13 PM
2020-10-26 4:00:35 PM
Alex
Spotify Legend
1447 Views
1 replies
0 likes
bug
iOS 14
playback

1447 Views
1 replies
0 likes

Superuser Contribution The order of my playlist keeps being mixed after I’ve customised it

PlanPremium CountryEngland DeviceiPhone XR Operating System(iOS 14) My Question or Issue

Masonaa
Visitor
Plan Premium Country England Device iPhone XR Operating System (iOS 14) My Question or Issue
2020-10-03 8:59:46 PM
2020-10-26 2:11:15 PM
Jeremy
Spotify Legend
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Superuser Contribution Recently Played Disappeared

PlanPremiumCountryIndonesiaDeviceiPhone 6sOperating SystemiOS 13.1.2 My Question or IssueHi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall and logged out my account but it still doesn't work. But the recently played...

Vinaa
Visitor
Plan Premium Country Indonesia Device iPhone 6s Operating System iOS 13.1.2 My Question or Issue Hi, for the past 2 weeks my recently played was disappeared. I've tried to reinstall ...
2020-10-03 5:32:02 PM
2020-10-26 1:53:48 PM
Alex
Spotify Legend
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

Superuser Contribution Music stops instantaneously

PlanPremiumCountrySpainDeviceiPhone11Operating SystemiOS 14.1My Question or IssueI was listening to music and when I plugged my earphones through the lightning port I wasn’t able, when I paused the music, to resume it again. Everytime I touched the p...

Adri_13
Casual Listener
Plan Premium Country Spain Device iPhone11 Operating System iOS 14.1 My Question or Issue I was listening to music and when I plugged my earphones through the lightning port I wasn’t able, w...
2020-10-25 2:18:35 AM
2020-10-26 11:31:12 AM
Ivan
Spotify Legend
765 Views
3 replies
0 likes
Bugs issues
button controls
buttons that don't work
problem with playing
Problem with playing songs
problema con la app

765 Views
3 replies
0 likes

Like button missing from lockscreen on iPadOS 14

DeviceiPad ProOperating SystemiPadOS 14.1 My IssueThere is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoying. Please fix this.

PapirT
Visitor
Device iPad Pro Operating System iPadOS 14.1 My Issue There is no "Like" button on the lock screen, which is super annoying. Having to unlock my iPad to like a song every time is annoyin...
2020-10-26 7:21:51 AM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

Solved!! Red circle next to a creator of public playlist

So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never seen before on any platform. Clicking on it leads t...

yoanignatov
Regular
So I was looking for some film music, when I found some interesting (for me) public playlist, but noticed a red coloured circle next to the creator of it, containing the number 1, which I have never ...
2020-10-25 11:48:15 AM
2020-10-25 9:14:25 PM
Hubo
Community Legend
6189 Views
1 replies
0 likes

6189 Views
1 replies
0 likes

Superuser Contribution downloaded songs not playing offline

PlanPremiumCountrySingapore DeviceIphone XR Operating System(iOS 13.31) My Question or IssueI have a premium account which worked fine except for recently because all of my downloaded playlists and albums are suddenly unavailable offline. When I’m on...

hydratedfailure
Casual Listener
Plan Premium Country Singapore Device Iphone XR Operating System (iOS 13.31) My Question or Issue I have a premium account which worked fine except for recently because a...
2020-03-18 10:17:47 AM
2020-10-25 5:20:06 PM
ttaabbee
Casual Listener
2870 Views
6 replies
1 likes

2870 Views
6 replies
1 likes

Superuser Contribution Queue Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro Max Operating SystemiOS 14.0.1 My Question or Issue My queue just isn’t working. I try to add songs and I get the pop up that it’s been added to my queue and it hasn’t been. I tried restarting my pho...

vdangelo
Newbie
Plan Premium Country United States Device iPhone 11 Pro Max Operating System iOS 14.0.1 My Question or Issue My queue just isn’t working. I try to add songs and I get t...
2020-10-02 9:39:35 PM
2020-10-25 4:26:14 PM
Mario
Spotify Legend
607 Views
1 replies
0 likes

607 Views
1 replies
0 likes

Superuser Contribution "Something went wrong. Please try again, or go to our support."

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueI am trying to get spotify premium student discount version and i typed in all my debit card data correctly and verified that I am a student and it says "Something we...

user-removed
Visitor
Plan Free/Premium Country USA Device iPhone XR Operating System iOS 14 My Question or Issue I am trying to get spotify premium student discount version and i typed in all my debit ca...
2020-10-01 11:53:38 PM
2020-10-24 2:41:47 PM
Mihail
Spotify Legend
1710 Views
1 replies
1 likes

1710 Views
1 replies
1 likes

Solved!! Apple Watch Streaming Beta Phone Call Issue

PlanPremiumCountryAustraliaDeviceIphone X, Apple watch series 6Operating SystemIOS 14.0 (phone)Watch OS 7.0.2 (Watch)My Question or IssueI understand that this feature is still in beta, however wanted to report this bug anyway as I have recently foun...

Alexander31
Casual Listener
Plan Premium Country Australia Device Iphone X, Apple watch series 6 Operating System IOS 14.0 (phone) Watch OS 7.0.2 (Watch) My Question or Issue I understand that this feature is still in...
2020-10-24 7:37:25 AM
2020-10-24 8:35:34 AM
Billy-J
Spotify Star
1009 Views
3 replies
0 likes
Apple Watch
Apple Watch Spotify
iOS

1009 Views
3 replies
0 likes

Solved!! Apple Watch streaming beta bug reporting

PlanPremiumCountryUSA DeviceApple Watch Series 3, GPS + Cellular, 42mmOperating SystemWatchOS 7.0.2 My Question or IssueI recently found I have access to the Apple Watch streaming beta. I've been using it quiet a bit during workouts, and the experien...

mitchrick
Casual Listener
Plan Premium Country USA Device Apple Watch Series 3, GPS + Cellular, 42mm Operating System WatchOS 7.0.2 My Question or Issue I recently found I have access to the Apple Wat...
2020-10-23 7:25:07 PM
2020-10-24 1:42:31 AM
mitchrick
Casual Listener
1798 Views
2 replies
1 likes
Apple Watch

1798 Views
2 replies
1 likes

Superuser Contribution My daughters tracks are being accessed by unknown 3rd parties and being edited. How do we stop?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

n3ji2wdbrmp7e0x
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-09-30 9:13:45 PM
2020-10-23 3:13:30 PM
Mihail
Spotify Legend
637 Views
2 replies
0 likes

637 Views
2 replies
0 likes

Superuser Contribution No lyrics on my iphone

PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS 14.01) My Question or IssueMy iphone dont have the lyrics. Already update, uninstall restart phone and everything. But in my laptop windows have the lyrics but not in my iphone

izzhahafiy
Casual Listener
Plan Premium Country Malaysia Device (iPhone X) Operating System (iOS 14.01) My Question or Issue My iphone dont have the lyrics. Already update, uninstall restart ph...
2020-09-30 1:44:18 PM
2020-10-23 12:04:01 PM
Mihail
Spotify Legend
684 Views
2 replies
5 likes
iphone
lyrics

684 Views
2 replies
5 likes

Superuser Contribution Shuffle/Repeat Toggles Inconsistent/Missing

PlanPremiumCountryUSADeviceiPad Air 2 and iPhone 6S PlusOperating SystemiOS 14.0.1 My Question or IssueUsing Spotify app version 8.5.78.928. “Daily Mix” playlists do not offer the shuffle option. Found this same problem on the Spotify web site (under...

ksh977
Casual Listener
Plan Premium Country USA Device iPad Air 2 and iPhone 6S Plus Operating System iOS 14.0.1 My Question or Issue Using Spotify app version 8.5.78.928. “Daily Mix” playlists do no...
2020-09-30 5:49:21 AM
2020-10-23 9:13:28 AM
Elena
Moderator
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Liked songs no longer showing on iPhone or mac app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have and iPhone 11 and a new account after just setting up a duo account which my partner i...

Samnicol86
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2020-10-22 9:10:35 PM
2020-10-23 1:08:32 AM
Keanu_C
Community Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Playlist Descriptions

Plan - PremiumCountry - USA DeviceiPhone x Operating SystemiOS 14 My Question or Issue - Is there a way to see the full description of a playlist on a mobile device? I love making fun/unique descriptions for my playlists but on an iphone you cannot h...

amkolts
Regular
Plan - Premium Country - USA Device iPhone x Operating System iOS 14 My Question or Issue - Is there a way to see the full description of a playlist on a mobile ...
2020-10-22 8:25:58 PM
2020-10-22 11:19:55 PM
amkolts
Regular
413 Views
2 replies
0 likes

413 Views
2 replies
0 likes

“...and more” on artist’s profile isn’t working? [iOS]

Hello! I’ve been having issues with the “...and more” option that is listed beneath an artist when you go to their page. For instance, I recently went to Owl City’s profile to play his music, but when I hit “...and more”, it just did the “you have hi...

Marimbaa
Visitor
Hello! I’ve been having issues with the “...and more” option that is listed beneath an artist when you go to their page. For instance, I recently went to Owl City’s profile to play his music, but whe...
2020-10-22 6:17:58 PM
2020-10-22 9:03:10 PM
Billy-J
Spotify Star
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Superuser Contribution PLEASE HELP I AM GOING CRAZY

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14 My Question or IssueWhenever I queue up a song on my phone, it shows up for a split second and then disappears. The song will still play, but I can not move it or see where it is in my queue....

izzykrolow
Newbie
Plan Premium Country USA Device iPhone XR Operating System iOS 14 My Question or Issue Whenever I queue up a song on my phone, it shows up for a split second and then disappears. The...
2020-09-29 6:27:59 PM
2020-10-22 4:18:22 PM
AeroZ
Composer
664 Views
2 replies
0 likes

664 Views
2 replies
0 likes

Superuser Contribution Local Files not working on IPhone

PlanPremiumCountryAmericaDeviceIphone SEIOS 14 My Question or IssueI keep trying to play my local files that I downloaded onto my computer on my phone but nothing has worked. I have tried everything and no matter what I do nothing will work.

Elibud
Visitor
Plan Premium Country America Device Iphone SE IOS 14 My Question or Issue I keep trying to play my local files that I downloaded onto my computer on my phone but nothing has worked. I...
2020-09-29 3:10:53 AM
2020-10-22 1:10:46 PM
Elena
Moderator
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

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