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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52720 Views
  • 16 replies
  • 36 likes
  • 52720 Views
  • 16 replies
  • 36 likes

Local Files

PlanPremiumCountryEngland DeviceiPhone 7Operating SystemiOS My Question or IssueI have downloaded local files on to my laptop then synced with my phone, iphone 7, and the added songs wouldnt appear like usual i tried restarting the app and uninstalli...

  • Newbie
  • Plan Premium Country England   Device iPhone 7 Operating System iOS   My Question or Issue I have downloaded local files on to my laptop then synced with my phone, iphone 7, and ...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Solved!! Autoplay is not working

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it finish to play a new one. It just ends. It actually ...

  • Casual Listener
  • Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it f...
  • dante_v
  • Casual Listener
  • 1308 Views
  • 3 replies
  • 0 likes
  • 1308 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advertisement on my home tab (despite having premium)

PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and heavy rotantion sections. I've (hopefully) attached a screenshot to this p...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3)   On my home tab of the Spotify app, there appears to be an advertisement between my recently played and ...
  • iknowthatfeel88
  • Casual Listener
  • 521 Views
  • 4 replies
  • 0 likes
  • 521 Views
  • 4 replies
  • 0 likes

Superuser Contribution Crashing when I lock my phone

PlanFreeCountryUSADeviceiphone 7Operating SystemiOS (Whatever the new version is) My Question or IssueWhen I lock my phone the music will play in the background for about a minute and then the app will crash. Music plays fine when i have my phone on....

  • Newbie
  •   Plan Free Country USA Device iphone 7 Operating System iOS (Whatever the new version is)   My Question or Issue When I lock my phone the music will play in the background for a...
  • Ivan
  • Spotify Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Viewing contributing artists

Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and then view their individual pages, by tapping on the 3 dots on the right side of the song. That f...

  • Casual Listener
  • Plan  Premium   U.S.  iPhone 7+, iOS 13   My Question or Issue:  There used to be a feature that allowed you to view all artists that contributed on a song, and t...
  • mpsjazz
  • Visitor
  • 973 Views
  • 4 replies
  • 0 likes
  • 973 Views
  • 4 replies
  • 0 likes

Solved!! Empty space in folders between Create Playlist and first playlist

PlanFamily PremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueThere is a bug causing a blank space to appear in my folders between the Create Playlist button at the top and the first playlist in the folder. Deleting...

IMG_0119.png IMG_0120.png
  • Visitor
  • Plan Family Premium Country Sweden Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue There is a bug causing a blank space to appear in my folders between the Crea...
  • kxra
  • Music Fan
  • 1569 Views
  • 4 replies
  • 1 likes
  • Bug iOS
    folder
  • 1569 Views
  • 4 replies
  • 1 likes

Unable to log into Spotify on my iPhone app

PlanStudent PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13.3.1 My Question or IssueI changed my premium account from the family plan to the student plan. I was approved and i am able to play music from my laptop spotify application. However, w...

  • Visitor
  • Plan Student Premium Country USA Device iPhone 7 Operating System iOS 13.3.1   My Question or Issue I changed my premium account from the family plan to the student plan. I was approve...
  • GrifGrif
  • Songwriter
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Login/downloads issue

PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...

  • Visitor
  • Plan Premium (family) Country USA  Device iPhone 11 Operating System iOS 14 public beta 5   My Question or Issue I was having trouble getting by downloads to play (I tried going i...
  • Billy-J
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Why I can't download app on iPhone 7 in AppStore?

Plan: FreeCountry: USA Device: iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: So I'm trying to download Spotify app from AppStore, but when I press on "...

  • Casual Listener
  • Plan: Free Country: USA   Device: iPhone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • Billy-J
  • Spotify Star
  • 2190 Views
  • 3 replies
  • 0 likes
  • 2190 Views
  • 3 replies
  • 0 likes

Can’t download Spotify From App Store

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 13 My Question or Issuespotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t do anything the cloud arrow vector turns into a grey circle then reforms and...

  • Visitor
  • Plan Premium Country Australia Device iPhone 7 Operating System iOS 13   My Question or Issue spotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t ...
  • Billy-J
  • Spotify Star
  • 1211 Views
  • 1 replies
  • 0 likes
  • 1211 Views
  • 1 replies
  • 0 likes

I can’t see an artists songs or the songs on an artists album

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI used to be able to go to an artists profile and see their songs and their albums songs. For the past few weeks I haven’t been able to do it anymore and even tried ...

  • Visitor
  • Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue I used to be able to go to an artists profile and see their songs and their albums songs....
  • Billy-J
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Only right speaker working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys, When I run spotify, I can hear it only on the right speaker, be it the car bluetoot...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey guy...
  • MichaelJerzak
  • Composer
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Match Local Files to Spotify

PremiumUnited States/// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far I'm only able to add local files to the desktop app, but when I...

  • Regular
  • Premium United States ///   I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far...
  • BoscoDomingo
  • Casual Listener
  • 3138 Views
  • 2 replies
  • 0 likes
  • 3138 Views
  • 2 replies
  • 0 likes

Superuser Contribution I accidentally hid a song from my liked songs, now I can’t unhide it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe song was Maze of Memories by Stray Kids, one of my favourite songs. I’d really like to be...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The son...
  • Mihail
  • Spotify Legend
  • 11654 Views
  • 11 replies
  • 3 likes
  • 11654 Views
  • 11 replies
  • 3 likes

Superuser Contribution Playlist order changes when offline

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it...

  • Casual Listener
  • I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's ...
  • Ver
  • Spotify Legend
  • 1805 Views
  • 10 replies
  • 1 likes
  • 1805 Views
  • 10 replies
  • 1 likes

Superuser Contribution WhatsApp audios and Siri issues.

PlanPremiumCountryArgentina DeviceiPhone XSOperating SystemiOS 12.4 My Question or IssueRandomly, you cannot record/play a voice message in WhatsApp even if you're not playing any music. When you try to record a message, it cancels out. When you try ...

  • Casual Listener
  • Plan Premium Country Argentina   Device iPhone XS Operating System iOS 12.4   My Question or Issue Randomly, you cannot record/play a voice message in WhatsApp even if you're n...
  • Mihail
  • Spotify Legend
  • 1099 Views
  • 4 replies
  • 0 likes
  • 1099 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Some music won’t play offline

PlanPremiumCountryGermanyDeviceiPhone 7Operating System(iOS 12.3.1 My Question or IssueI have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “K...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 7 Operating System (iOS 12.3.1   My Question or Issue I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, o...
  • Ver
  • Spotify Legend
  • 2948 Views
  • 6 replies
  • 0 likes
  • 2948 Views
  • 6 replies
  • 0 likes

Apple Watch App

Hi there,I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I run. For some reason, the Spotify app does not allow me...

  • Newbie
  • Hi there, I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I ru...
  • Billy-J
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Friend Activity for Mobile

Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.

  • Visitor
  • Why can there not be a friend activity for mobile phones?  There should be a chance that people can see what their friends/followers are listening to. 
  • Billy-J
  • Spotify Star
  • 714 Views
  • 1 replies
  • 0 likes
  • Friend Activity
    Mobile
    mobile friend activity
  • 714 Views
  • 1 replies
  • 0 likes