Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70020 Views
16 replies
37 likes

70020 Views
16 replies
37 likes

Superuser Contribution I accidentally hid a song from my liked songs, now I can’t unhide it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe song was Maze of Memories by Stray Kids, one of my favourite songs. I’d really like to be...

jntoxicant
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The son...
2019-09-25 12:34:01 AM
2020-09-01 3:42:19 PM
Mihail
Spotify Legend
12006 Views
11 replies
3 likes

12006 Views
11 replies
3 likes

Superuser Contribution Playlist order changes when offline

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it...

roxana9880
Casual Listener
I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's ...
2019-08-03 6:47:42 AM
2020-09-01 2:20:30 PM
Ver
Spotify Legend
1877 Views
10 replies
1 likes

1877 Views
10 replies
1 likes

Superuser Contribution WhatsApp audios and Siri issues.

PlanPremiumCountryArgentina DeviceiPhone XSOperating SystemiOS 12.4 My Question or IssueRandomly, you cannot record/play a voice message in WhatsApp even if you're not playing any music. When you try to record a message, it cancels out. When you try ...

tinchovelazquez
Casual Listener
Plan Premium Country Argentina Device iPhone XS Operating System iOS 12.4 My Question or Issue Randomly, you cannot record/play a voice message in WhatsApp even if you're n...
2019-08-15 5:32:13 PM
2020-09-01 10:49:57 AM
Mihail
Spotify Legend
1142 Views
4 replies
0 likes

1142 Views
4 replies
0 likes

Solved!!Superuser Contribution Some music won’t play offline

PlanPremiumCountryGermanyDeviceiPhone 7Operating System(iOS 12.3.1 My Question or IssueI have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “K...

76hyperbeast
Casual Listener
Plan Premium Country Germany Device iPhone 7 Operating System (iOS 12.3.1 My Question or Issue I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, o...
2019-07-17 12:41:20 AM
2020-09-01 10:12:55 AM
Ver
Spotify Legend
3010 Views
6 replies
0 likes

3010 Views
6 replies
0 likes

Apple Watch App

Hi there,I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I run. For some reason, the Spotify app does not allow me...

Nick018
Newbie
Hi there, I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I ru...
2020-09-01 4:17:55 AM
2020-09-01 4:29:31 AM
Billy-J
Spotify Star
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Friend Activity for Mobile

Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.

user-removed
Visitor
Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.
2020-08-31 11:07:43 PM
2020-08-31 12:19:23 AM
Billy-J
Spotify Star
737 Views
1 replies
0 likes
Friend Activity
Mobile
mobile friend activity

737 Views
1 replies
0 likes

Gaps between songs

Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing after i switch songs, and it also makes my dad go “oh, ...

p01s0n_b4by
Visitor
Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing afte...
2020-08-29 7:15:11 PM
2020-08-31 9:19:44 PM
Heythatsme
Community Legend
909 Views
1 replies
0 likes

909 Views
1 replies
0 likes

Solved!!Superuser Contribution How to wipe Liked playlist???

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.2My Question or IssueI have recently been trying to organize my music better. I listen to a very small range of artists and albums. I just noticed that my "liked" playlist has almost...

billie-avocado
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS 12.2 My Question or Issue I have recently been trying to organize my music better. I listen to a very small range of a...
2019-07-08 12:57:04 AM
2020-08-31 1:29:14 PM
Alex
Spotify Legend
10413 Views
8 replies
0 likes

10413 Views
8 replies
0 likes

Songs are skipping

Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep skipping. My wifi is off and it still happens. I go o...

Garciamm624
Casual Listener
Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep sk...
2020-08-19 1:32:42 PM
2020-08-31 1:17:27 PM
Garciamm624
Casual Listener
972 Views
2 replies
2 likes

972 Views
2 replies
2 likes

Superuser Contribution Lost my liked songs after update

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it all back without putting them all back myself ?

Nickxhart
Visitor
hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it ...
2020-06-07 1:02:11 PM
2020-08-31 2:29:09 AM
Lisavyvy
Visitor
13675 Views
12 replies
2 likes

13675 Views
12 replies
2 likes

iPhone App Login Issue (no error message)

PlanPremium CountryUnited Kingdom DeviceiPhone XR Operating SystemiOS 13 My Question or IssueI went on to my Spotify app this afternoon to find I’d been logged out, so I checked my emails and I had an email from no-reply saying my password had been r...

ems37
Visitor
Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 13 My Question or Issue I went on to my Spotify app this afternoon to find I’d bee...
2020-08-27 5:04:37 PM
2020-08-30 5:17:02 PM
Loxer
Community Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Can I sort charts that Spotify created?

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is by number of daily plays. Help?

Cupcake3337
Regular
Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is...
2020-08-29 7:34:17 PM
2020-08-30 4:52:31 PM
Loxer
Community Legend
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

When I select a new song it goes blank

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to ...

Rebel82
Casual Listener
Plan Premium Country Australia Device iPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting...
2020-08-30 1:06:25 PM
2020-08-30 4:26:59 PM
Loxer
Community Legend
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

iphone xs

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice

12181722666
Casual Listener
i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice
2020-08-30 5:07:17 AM
2020-08-30 5:37:43 AM
Billy-J
Spotify Star
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Sleep timer not appearing

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timerPlanPremiumCountryPhilippines Device(iPad 9.7inch 6th-generation,Oppo f1s,Lenovo l340Operating SystemIOS 13.6,Windows 10 version 2004latest ...

xShiizMu
Casual Listener
No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timer Plan Premium Country Philippines Device (iPad 9.7inch 6th-generation,Oppo f1...
2020-07-19 7:03:41 PM
2020-08-29 7:39:00 PM
xShiizMu
Casual Listener
18174 Views
2 replies
0 likes

18174 Views
2 replies
0 likes

Solved!! All my liked songs are gone

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) PlanPremiumCountryCzech republicDeviceI phone7Operating ...

Séo
Casual Listener
All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) ...
2020-08-28 8:48:31 PM
2020-08-29 4:40:48 PM
Billy-J
Spotify Star
992 Views
3 replies
0 likes

992 Views
3 replies
0 likes

Superuser Contribution Music won’t play I get a message that says safari cannot open the page because the address is incali

I can’t get music to play. It says safari cannot open the page because the address is invalid

Jc247
Newbie
I can’t get music to play. It says safari cannot open the page because the address is invalid
2017-11-10 2:57:07 PM
2020-08-29 9:16:04 AM
Mihail
Spotify Legend
1089 Views
3 replies
0 likes

1089 Views
3 replies
0 likes

TROUBLE: Spotify Mobile App iOS 13.6 on iPad 2019

Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any other app is running. It used to play in the background so idk why it doesn’t do...

anank
Casual Listener
Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any oth...
2020-07-18 11:12:27 AM
2020-08-28 2:35:31 AM
Rkehler
Newbie
892 Views
1 replies
1 likes

892 Views
1 replies
1 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

GeeMpnie
Casual Listener
I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?
2020-08-20 3:15:03 PM
2020-08-27 11:20:13 PM
GeeMpnie
Casual Listener
949 Views
2 replies
1 likes

949 Views
2 replies
1 likes

Playlist Cover Image won’t change on Instagram Stories

Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I see the mosaic with the 4 songs’ cover images instea...

LouisePeres
Visitor
Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I s...
2020-08-27 9:03:50 PM
2020-08-27 9:26:45 PM
Billy-J
Spotify Star
882 Views
1 replies
0 likes

882 Views
1 replies
0 likes

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