Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64377 Views
16 replies
37 likes

64377 Views
16 replies
37 likes

Solved!! App Widgets iOS 14/ Spotify wrapped every year

PlanPremiumCountryUSDeviceiPod 7th GenerationOperating SystemiOS 14 Public beta My Question or IssueHi, I have an idea for an upcoming Spotify Update for the upcoming iOS 14 releasing this fall currently in beta. They have come out with these app wid...

justdancepro505
Casual Listener
Plan Premium Country US Device iPod 7th Generation Operating System iOS 14 Public beta My Question or Issue Hi, I have an idea for an upcoming Spotify Update for the upcoming...
2020-08-18 2:40:45 AM
2020-08-20 2:42:12 AM
justdancepro505
Casual Listener
2027 Views
2 replies
0 likes

2027 Views
2 replies
0 likes

Superuser Contribution Podcasts category does not load on ios and android

PlanPremiumCountry Italy DeviceIphone XOperating Systemios13 On my iphone every time i go to the categories section and then to the Podcasts category the page simply does not load up. There is the Podcasts header but nothing else (see screenshot). I ...

alexanderzammit
Casual Listener
Plan Premium Country Italy Device Iphone X Operating System ios13 On my iphone every time i go to the categories section and then to the Podcasts category the page...
2020-08-11 10:18:37 AM
2020-08-19 3:35:04 PM
Alex
Spotify Legend
567 Views
3 replies
0 likes

567 Views
3 replies
0 likes

[IOS] Spotify no longer downloading for offline

PlanPremiumDevice(iPhone X)Operating System(iOS 13) My Question or IssueSpotify on my phone is no longer downloading songs that I have locally on my computer, they used to download whenever I would add them to the folder, but they've stopped. I had t...

agtmaster
Visitor
Plan Premium Device (iPhone X) Operating System (iOS 13) My Question or Issue Spotify on my phone is no longer downloading songs that I have locally on my computer, they used to downlo...
2020-08-19 4:08:07 AM
2020-08-19 11:40:58 AM
MattSuda
Spotify Star
485 Views
1 replies
0 likes

485 Views
1 replies
0 likes

Song audio missing

PlanPremiumCountryGermany Device(iPhone SE)Operating System(iOS 13) My Question or Issue On one specific song and only on my phone (works on the windows 10 app) the audio is missing from 0:37 to 2:06. The song in question is called "Bitte stichel wie...

Smokey07
Visitor
Plan Premium Country Germany Device (iPhone SE) Operating System (iOS 13) My Question or Issue On one specific song and only on my phone (works on the windows 1...
2020-08-18 12:46:07 AM
2020-08-19 1:34:26 AM
Billy-J
Spotify Star
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Apple Watch Stream over LTE and WIFI and offline support

Last year in September they say that they are looking into it.So any progress?

WolfBlade
Casual Listener
Last year in September they say that they are looking into it. So any progress?
2020-08-18 6:38:13 PM
2020-08-19 1:29:00 AM
Billy-J
Spotify Star
654 Views
3 replies
0 likes

654 Views
3 replies
0 likes

Solved!! Low Volume

PlanPremiumCountryUKDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueJust a hour ago my sound volume was extremely low even when I turned max on my phone. It was working fine this morning and the whole week.

Voltimaz
Casual Listener
Plan Premium Country UK Device iPhone XS Max Operating System iOS 12 My Question or Issue Just a hour ago my sound volume was extremely low even when I turned max on my phone. It was...
2019-01-17 3:16:05 PM
2020-08-18 11:49:11 PM
edumadrid1601
Regular
25079 Views
5 replies
0 likes

25079 Views
5 replies
0 likes

Local file album art not working (tried numerous fixes)

PlanPremiumCountryFinland Device(iPhone 8, Macbook Pro late 2019)Operating System(iOS 13, MacOS Big Sur.) My Question or IssueAlbum art doesn’t work on ONE of my albums of imported local-file songs. I have imported several albums using the exact same...

KanaHunter
Visitor
Plan Premium Country Finland Device (iPhone 8, Macbook Pro late 2019) Operating System (iOS 13, MacOS Big Sur.) My Question or Issue Album art doesn’t work on ONE of my...
2020-08-18 9:23:08 PM
675 Views
0 replies
1 likes

675 Views
0 replies
1 likes

Solved!! Stucked on browse (three dots) screen (Premium/iOS 6.1.6/iPhone 3GS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm giving an old iPhone 3GS a chance as an audio streamer, with Spotify and a bluetooth spe...

MartinsJunior
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm givi...
2020-08-10 4:04:32 PM
2020-08-18 5:38:46 PM
Billy-J
Spotify Star
995 Views
3 replies
0 likes

995 Views
3 replies
0 likes

Problems with Ford focus

PlanPremiumCountrySwedenDeviceIphone 6S PlusOperating SystemiOS 13.4.1 (lastest version) My Question or IssueWhen connecting to the USB port in my Ford Focus 2014 Spotify keeps skipping tracks after 0,5 seconds, it just keeps doing that in all eterni...

Vigge11
Visitor
Plan Premium Country Sweden Device Iphone 6S Plus Operating System iOS 13.4.1 (lastest version) My Question or Issue When connecting to the USB port in my Ford Focus 2014 Spoti...
2020-06-06 10:30:13 AM
2020-08-18 10:48:45 AM
trymoto
Visitor
807 Views
1 replies
2 likes

807 Views
1 replies
2 likes

Solved!! Local Files Stored on Laptop not downloading to iPhone

Plan: Family Premium Free/Premium: PremiumCountry: USA DeviceiPhone X, Macbook ProOperating SystemiOS 13.6, macOS Catalina 10.15.5 My Question or IssueI have a playlist of local files on my Macbook, and the playlist exists on my iOS device, but it wi...

davdav16
Casual Listener
Plan: Family Premium Free/Premium: Premium Country: USA Device iPhone X, Macbook Pro Operating System iOS 13.6, macOS Catalina 10.15.5 My Question or Issue I have a play...
2020-08-12 11:29:26 PM
2020-08-18 10:46:13 AM
MattSuda
Spotify Star
3122 Views
2 replies
0 likes
iOS
local files

3122 Views
2 replies
0 likes

Apple Watch Help!

Just bought the new series 5 apple watch..I have spotify premium.When I pair my bluetooth headphones to my apple watch i can play music from apple music through my headphones but when i open spotify and press playt, the music comes out of my iphone.....

Wattssy
Regular
Just bought the new series 5 apple watch.. I have spotify premium. When I pair my bluetooth headphones to my apple watch i can play music from apple music through my headphones but when i open spot...
2020-08-05 7:02:23 AM
2020-08-17 5:52:15 AM
AfrazChy
Regular
2429 Views
10 replies
0 likes
watch

2429 Views
10 replies
0 likes

Solved!! Albums not showing

Click on "Your Library", click on "Albums", no saved albums are listed. Desktop application shows albums correctly. Broken after the latest update, July 31 2020. - 8.5.68.iOS 13.5.1 iPhone XR Please fix, thank you!

vowelsound
Casual Listener
Click on "Your Library", click on "Albums", no saved albums are listed. Desktop application shows albums correctly. Broken after the latest update, July 31 2020. - 8.5.68. iOS 13.5.1 ...
2020-08-05 5:20:42 PM
2020-08-16 1:49:44 AM
Billy-J
Spotify Star
3834 Views
4 replies
1 likes

3834 Views
4 replies
1 likes

Superuser Contribution Specific podcasts won't play on IOS

PremiumBelgiumIphone XR - IOS13.68.5.70.950 Specific podcasts won't play on IOS, specially from the BBC... "News hour" for example. I will play on my mac. I reinstalled the app (and turned the decisive off and on in between deleting and installing), ...

nicolaslambert8
Music Fan
Premium Belgium Iphone XR - IOS13.6 8.5.70.950 Specific podcasts won't play on IOS, specially from the BBC... "News hour" for example. I will play on my mac. I reinstalled the app (and tu...
2020-08-12 9:36:35 AM
2020-08-15 4:40:47 PM
Mihail
Spotify Legend
437 Views
3 replies
0 likes

437 Views
3 replies
0 likes

Cannot delete playlist

I am on mobile, and I am trying to delete several playlists. I press the three dots and then delete playlist, but once I do nothing happens. I’ve restarted the app several times and even deleted the app and redownloaded and it still does this.

natwx5
Visitor
I am on mobile, and I am trying to delete several playlists. I press the three dots and then delete playlist, but once I do nothing happens. I’ve restarted the app several times and even deleted the ...
2020-08-15 6:27:33 AM
2020-08-15 4:35:29 PM
Heythatsme
Community Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

CANT SEARCH MY PLAYLIST WITH EMOJIS ANYMORE

PlanFree/PremiumCountryUSADevice(iPhone SEOperating System(iOS 13, or most recent, I just updated it this week My Question or Issuewell like my previous issue I was able to do this before and now I cant- I have so many playlists I have no way to sort...

negative7dseven
Regular
Plan Free/Premium Country USA Device (iPhone SE Operating System (iOS 13, or most recent, I just updated it this week My Question or Issue well like my previous issue I was able to d...
2020-08-14 9:29:02 PM
2020-08-14 9:58:56 PM
Heythatsme
Community Legend
1023 Views
1 replies
0 likes

1023 Views
1 replies
0 likes

Superuser Contribution Spotify Code doesn’t appear on iPad app

Plan: PremiumCountry: BrazilDevice: iPad 2018Operating System: iOS 13 My Question or IssueI really like using the Spotify Code art that appears on the Share menu on the iPhone app (I’m also on iOS 13 there). But on the iPad it is NOWHERE to be found....

alexdamaceno
Casual Listener
Plan: Premium Country: Brazil Device: iPad 2018 Operating System: iOS 13 My Question or Issue I really like using the Spotify Code art that appears on the Share menu on the iPh...
2020-08-11 2:59:53 AM
2020-08-14 4:27:00 PM
Mihail
Spotify Legend
6683 Views
1 replies
1 likes

6683 Views
1 replies
1 likes

Superuser Contribution Shuffle becomes “permanent” when using Connect between devices

Screen recording that explains the issue:https://streamable.com/a42eylExpected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album viewpressing play using the Play/Shuffle button,music will play in shuffle mode as expect...

Snurz
Music Fan
Screen recording that explains the issue: https://streamable.com/a42eyl Expected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album view pressing pla...
2020-07-31 12:35:22 AM
2020-08-14 1:15:01 PM
Snurz
Music Fan
2884 Views
9 replies
0 likes
bug
Connect
shuffle

2884 Views
9 replies
0 likes

Solved!! "Create New Playlist" button broken when using search function

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.6 My Question or IssueAttached is a screen recording (in a zip file because it looks like .mp4 actually will not be accepted as a file type) of the bug for context, but in summary...When using...

andrewjlanza
Casual Listener
Plan Premium Country USA Device iPhone X Operating System iOS 13.6 My Question or Issue Attached is a screen recording (in a zip file because it looks like .mp4 actually will not be ...
2020-08-13 5:18:19 PM
2020-08-13 7:18:52 PM
andrewjlanza
Casual Listener
948 Views
2 replies
0 likes
playlist bug

948 Views
2 replies
0 likes

Solved!! “Liked” playlist disappeared save for four songs.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI opened my app today to find that all the music I had “liked” had disappeared. I had over 80...

MAK15
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I opene...
2020-08-12 10:35:03 PM
2020-08-13 4:45:28 PM
Billy-J
Spotify Star
471 Views
3 replies
0 likes

471 Views
3 replies
0 likes

When I search up an artist and tap on their music, it wont open the list of songs in their albums

PlanFree CountryUSA PlanIphone Xs Operating SystemiOS 13.5.1 My Question or IssueWhen I search up an artist and tap on their music, it wont open the list of songs in their albums, I cant see their music. Ive tried deleting the app, refreshing, and lo...

Kbrady9234
Visitor
Plan Free Country USA Plan Iphone Xs Operating System iOS 13.5.1 My Question or Issue When I search up an artist and tap on their music, it wont open ...
2020-07-23 10:33:45 PM
2020-08-13 2:36:22 PM
user-removed
Not applicable
1113 Views
1 replies
1 likes

1113 Views
1 replies
1 likes

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