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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73419 Views
  • 16 replies
  • 37 likes
  • 73419 Views
  • 16 replies
  • 37 likes

Superuser Contribution Lost my liked songs after update

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it all back without putting them all back myself ?

  • Visitor
  • hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it ...
  • Lisavyvy
  • Visitor
  • 13748 Views
  • 12 replies
  • 2 likes
  • 13748 Views
  • 12 replies
  • 2 likes

iPhone App Login Issue (no error message)

PlanPremium CountryUnited Kingdom DeviceiPhone XR Operating SystemiOS 13 My Question or IssueI went on to my Spotify app this afternoon to find I’d been logged out, so I checked my emails and I had an email from no-reply saying my password had been r...

  • Visitor
  • Plan Premium   Country United Kingdom   Device iPhone XR   Operating System iOS 13   My Question or Issue I went on to my Spotify app this afternoon to find I’d bee...
  • Loxer
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Can I sort charts that Spotify created?

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is by number of daily plays. Help?

  • Regular
  • Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is...
  • Loxer
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

When I select a new song it goes blank

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to ...

  • Casual Listener
  •   Plan Premium Country Australia Device iPhone 11 Pro    If I’m playing a song, and  select a new song, it just goes blank. I’ve added a photo of the screen I keep getting...
  • Loxer
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

iphone xs

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice

  • Casual Listener
  • i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice   
  • Billy-J
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Sleep timer not appearing

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timerPlanPremiumCountryPhilippines Device(iPad 9.7inch 6th-generation,Oppo f1s,Lenovo l340Operating SystemIOS 13.6,Windows 10 version 2004latest ...

xShiizMu_0-1595178191700.png
  • Casual Listener
  • No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timer Plan Premium Country Philippines  Device (iPad 9.7inch 6th-generation,Oppo f1...
  • xShiizMu
  • Casual Listener
  • 18200 Views
  • 2 replies
  • 0 likes
  • 18200 Views
  • 2 replies
  • 0 likes

Solved!! All my liked songs are gone

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) PlanPremiumCountryCzech republicDeviceI phone7Operating ...

  • Casual Listener
  • All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) ...
  • Billy-J
  • Spotify Star
  • 997 Views
  • 3 replies
  • 0 likes
  • 997 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music won’t play I get a message that says safari cannot open the page because the address is incali

I can’t get music to play. It says safari cannot open the page because the address is invalid

  • Newbie
  • I can’t get music to play. It says safari cannot open the page because the address is invalid 
  • Mihail
  • Spotify Legend
  • 1100 Views
  • 3 replies
  • 0 likes
  • 1100 Views
  • 3 replies
  • 0 likes

TROUBLE: Spotify Mobile App iOS 13.6 on iPad 2019

Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any other app is running. It used to play in the background so idk why it doesn’t do...

  • Casual Listener
  • Hi. A longtime Spotify Premium user here.   Having a few troubling and unnecessary annoyances with the Spotify mobile app.  1. Spotify doesn’t play in the background  if any oth...
  • Rkehler
  • Newbie
  • 903 Views
  • 1 replies
  • 1 likes
  • 903 Views
  • 1 replies
  • 1 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

  • Casual Listener
  • I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?
  • GeeMpnie
  • Casual Listener
  • 953 Views
  • 2 replies
  • 1 likes
  • 953 Views
  • 2 replies
  • 1 likes

Playlist Cover Image won’t change on Instagram Stories

Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I see the mosaic with the 4 songs’ cover images instea...

  • Visitor
  • Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I s...
  • Billy-J
  • Spotify Star
  • 884 Views
  • 1 replies
  • 0 likes
  • 884 Views
  • 1 replies
  • 0 likes

Real time lyrics feature

PlanPremiumCountryIndonesiaDeviceiPhone XROperating System(iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed it missing early July. I had since waiting for the feature to come back but n...

  • Casual Listener
  • Plan Premium Country Indonesia Device iPhone XR Operating System (iOS 14 Public Beta 5)   My account had this real time lyrics feature for a few months (March-June) before I noticed it ...
  • novitasr
  • Casual Listener
  • 1102 Views
  • 5 replies
  • 0 likes
  • Feature
    iOS
    iphone
    lyrics
  • 1102 Views
  • 5 replies
  • 0 likes

[iOS][Playlists] Too many advertisements

I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign over what and which part of the music I would like to...

  • Casual Listener
  • I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign ov...
  • 494 Views
  • 0 replies
  • 0 likes
  • iOS
    Playlists
  • 494 Views
  • 0 replies
  • 0 likes

Cant see artists songs

PlanFree/PremiumCountry Untied states DeviceiPhone 11Operating SystemIOS 14.3 My Question or Issueevery time I go on an artist profile and click to view all of their songs it dosen’t work , I’ve deleted the app multiple times as well as logged out bu...

  • Casual Listener
  • Plan Free/Premium Country  Untied states    Device iPhone 11 Operating System IOS 14.3   My Question or Issue every time I go on an artist profile and click to view all...
  • Billy-J
  • Spotify Star
  • 1246 Views
  • 11 replies
  • 0 likes
  • 1246 Views
  • 11 replies
  • 0 likes

Bug - Retrieval failure for album songs

PlanPremiumCountry: UK DeviceiPhone 8 PlusOperating System(iOS 13.3.1) My Question or IssueWhen I the user:On searching for an album On selecting an album cell, Then I get presented with a loading elipsis indicator for a prolonged time period. If the...

  • Visitor
  • Plan Premium Country: UK   Device iPhone 8 Plus Operating System (iOS 13.3.1)   My Question or Issue When I the user: On searching for an album  On selecting an album cell...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Solved!! Can’t play any song unless I have added it to a playlist

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueWhen I press on any song that has not been previously added to one of my playlists, it simply will not play. If I was playing a song from a playlist before pressing...

  • Visitor
  • Plan Premium Country Sweden Device iPhone XR Operating System iOS 13.6.1   My Question or Issue When I press on any song that has not been previously added to one of my playlists, it s...
  • MichaelJerzak
  • Composer
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture de titre à la suite et file d'attente problème

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file d'attentte" ce qui est très dérengeant. Je ne peux...

  • Newbie
  • Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file...
  • Alex
  • Spotify Legend
  • 7068 Views
  • 6 replies
  • 3 likes
  • 7068 Views
  • 6 replies
  • 3 likes

My music won’t play without wifi connection

PlanPremiumCountryRussiaDevice(iPhone XR)Operating System(iOS 13.5.1) My Question or IssueI tried to play my music with my 4G connection on but it didn't work. I have checked that I allow my phone to use 4G for Spotify and set my music quality in the...

  • Casual Listener
  • Plan Premium Country Russia Device (iPhone XR) Operating System (iOS 13.5.1)   My Question or Issue I tried to play my music with my 4G connection on but it didn't work. I have checked...
  • Billy-J
  • Spotify Star
  • 1554 Views
  • 3 replies
  • 0 likes
  • 1554 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

  • Visitor
  • So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...
  • Elena
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • iOS
  • 316 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queued songs are not showing in queue list.

PlanPremiumDeviceiPhone 6siPad Air 2Operating SystemiOS 12.1Spotify Version 8.4.77 On the upper image there should be two songs in the queue but only one of them can be seen, and on the other image, if there is only one song in the queue it can’t be ...

  • Casual Listener
  • Plan Premium Device iPhone 6s iPad Air 2 Operating System iOS 12.1 Spotify Version 8.4.77   On the upper image there should be two songs in the queue but only one of them can be seen,...
  • Elena
  • Moderator
  • 4021 Views
  • 4 replies
  • 0 likes
  • 4021 Views
  • 4 replies
  • 0 likes