Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62665 Views
16 replies
37 likes

62665 Views
16 replies
37 likes

(iOS 14 PB3) Equalizer switch turns grey when activated

PlanPremiumCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.0 Public Beta 3 My Question or IssueEqualizer switch turns grey whenever I activate it or moving the sliders. I have to select the “Flat” profile to turn it off, or switching Also appl...

blairecake
Casual Listener
Plan Premium Country Philippines Device iPhone X Operating System iOS 14.0 Public Beta 3 My Question or Issue Equalizer switch turns grey whenever I activate it or moving the sliders...
2020-07-29 5:08:10 PM
2020-07-30 3:39:52 AM
Billy-J
Spotify Star
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Can’t shuffle

PlanFree USAiPhone 7Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section

BBaum123
Visitor
Plan Free USA iPhone 7 Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section &...
2020-07-30 1:31:16 AM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

The songs Im playing dont get the lil artwork video

PlanPremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueread the subject

lano050306
Visitor
Plan Premium Country Sweden Device (iPhone 11) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue read the subject
2020-07-29 11:16:11 PM
2020-07-29 12:44:41 AM
MattSuda
Spotify Star
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Solved!! Saved albums not showing in iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueOnly a handful of my saved albums are showing in my library (4 to be exact, out of the hundreds that should be there). When viewing my account on my computer's app or in...

mofunk93
Casual Listener
Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6 My Question or Issue Only a handful of my saved albums are showing in my library (4 to be exact, out of the hundre...
2020-07-27 10:59:32 PM
2020-07-29 4:20:50 PM
don1111
Casual Listener
1590 Views
5 replies
0 likes

1590 Views
5 replies
0 likes

No connection chromecast

PlanPremiumCountryNL Device(iPhone 8xsOperating System IOS latest.) My Question or Issue i have a problemi cannot connect to chromecast via spotify while netflix has no problems.(new version bug?) - i reinstalled spotify- i rebooted my tel.-i reboote...

Renevr
Visitor
Plan Premium Country NL Device (iPhone 8xs Operating System IOS latest.) My Question or Issue i have a problem i cannot connect to chromecast via spotify while netfli...
2020-07-29 2:51:35 PM
306 Views
0 replies
1 likes

306 Views
0 replies
1 likes

[Playlists] App Adds Music

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me want to only use Apple Music as my music source inst...

KatArt
Newbie
Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me w...
2020-07-29 11:49:35 AM
2020-07-29 12:24:49 PM
SoundShots
Composer
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Ads Volume too loud on apple device

PlanFreeCountryTaiwan DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueBeing using Spotify for years, especially when I commute between places and work out. However, the volume of Ads between songs are much louder than songs which is quit...

Agnes6
Visitor
Plan Free Country Taiwan Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Being using Spotify for years, especially when I commute between places and work out...
2020-07-29 5:31:26 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Spotify homepage

Plan PremiumCountry Finland DeviceiPhone XsOperating SystemiOS 13.6 My Question or IssueOn my Spotify homepage, bars on the top disappeard. I’m quite sad, because I liked them.

Leewi
Visitor
Plan Premium Country Finland Device iPhone Xs Operating System iOS 13.6 My Question or Issue On my Spotify homepage, bars on the top disappeard. I’m quite sad, ...
2020-07-28 1:42:09 PM
2020-07-29 1:32:01 AM
Billy-J
Spotify Star
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

In a group session feature

PlanPremiumCountryBrazilDeviceIphone xs maxOperating System(iOS 13)Suggestionhey guys as we are on this current world situation its great the you have created this feature but I cant use that with my friends, each one on his/her own house, so it woul...

user-removed
Visitor
Plan Premium Country Brazil Device Iphone xs max Operating System (iOS 13) Suggestion hey guys as we are on this current world situation its great the you have created this feature but I can...
2020-06-11 8:05:37 PM
2020-07-29 1:22:17 AM
MattSuda
Spotify Star
1067 Views
2 replies
1 likes
Enhance feature

1067 Views
2 replies
1 likes

Superuser Contribution Not possible to delete entire queue on iOS

Somehow it isn’t possible to delete an entire queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individual song but there over a 1000 songs. Why is this still no...

HugoVS
Newbie
Somehow it isn’t possible to delete an entire queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individu...
2020-07-25 11:36:57 AM
2020-07-28 4:53:23 PM
Ivan
Spotify Legend
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

Can’t open album tracklists

PlanFreeDeviceiPhone 8+Operating SystemiOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• and more] bit as above) nothing happens and I can’t access the album at all. This ...

MJ1148
Casual Listener
Plan Free Device iPhone 8+ Operating System iOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• ...
2020-07-16 11:35:01 PM
2020-07-28 12:51:47 PM
CancerNut
Visitor
1844 Views
3 replies
2 likes

1844 Views
3 replies
2 likes

Solved!! Video Australia

Is video available in Australia? PlanPremiumCountryAustraliaDevice(iPhone 11 pro maxOperating System(iOS 13.6 My Question or Issue

1297594510
Regular
Is video available in Australia? Plan Premium Country Australia Device (iPhone 11 pro max Operating System (iOS 13.6 My Question or Issue
2020-07-28 5:47:07 AM
2020-07-28 12:03:17 PM
Billy-J
Spotify Star
674 Views
3 replies
1 likes

674 Views
3 replies
1 likes

Superuser Contribution How do I clear the entire queue?

I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of songs. No, I don't have a CLEAR button I can click....

JHlyn
Visitor
I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of ...
2020-07-27 8:42:05 PM
2020-07-28 9:02:03 AM
Ivan
Spotify Legend
979 Views
1 replies
1 likes

979 Views
1 replies
1 likes

The queue has been horrible for a long time

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6My Question or IssueThe queue has been horrible for a long time. I got a new phone and it still freezes/crashes! Like, get rid of some of the animations or something! Please!

Allove79
Music Fan
Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6 My Question or Issue The queue has been horrible for a long time. I got a new phone and it still freezes/crashes...
2020-07-27 12:45:41 AM
518 Views
0 replies
0 likes

518 Views
0 replies
0 likes

Superuser Contribution I don’t want shuffle on as default - how do I turn it off?

PlanPremium FamilyCountryDENMARKDevice(iPhone 11 Pro) My Question or IssueSome albums are on shuffle as default when I start playing. I can turn it off manually but it’s back for next album or when I play it next time. How do I turn it off?

Wilhjelm
Visitor
Plan Premium Family Country DENMARK Device (iPhone 11 Pro) My Question or Issue Some albums are on shuffle as default when I start playing. I can turn it off manually but it’s ...
2020-07-25 11:41:04 AM
2020-07-27 4:51:04 PM
Petya
Community Legend
1314 Views
1 replies
0 likes
Shuffle play default

1314 Views
1 replies
0 likes

For a liked song it plays for 6 seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Brock21
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-07-27 10:19:10 AM
2020-07-27 2:10:40 PM
Billy-J
Spotify Star
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

Change app language

I live in Stockholm,don’t speak Swedish, use Slovenian App Store,use English (UK) as iPhone language. Language in Spotify app is mixed Swe and Eng. See screenshots.How can I make English all of it? thanks

Markopirc
Visitor
I live in Stockholm, don’t speak Swedish, use Slovenian App Store, use English (UK) as iPhone language. Language in Spotify app is mixed Swe and Eng. See screenshots. How can I m...
2020-07-26 10:57:13 AM
2020-07-26 11:08:01 PM
user-removed
Not applicable
635 Views
1 replies
0 likes

635 Views
1 replies
0 likes

dont show up the liked songs on pc

PlanPremiumCountryHungaryDevicepcOperating SystemWindows 10 My Question or Issuehello I have a problem with my pc spotify app. I liked songs in my phone app (iPhone 8 Plus) and i dont see it in my computer.my phone's screen at the same time

kadam2000
Visitor
Plan Premium Country Hungary Device pc Operating System Windows 10 My Question or Issue hello 🙂 I have a problem with my pc spotify app. I liked songs in my phone app (iPhone 8 Plu...
2020-07-26 7:12:00 PM
2020-07-26 8:06:56 PM
Billy-J
Spotify Star
652 Views
1 replies
0 likes
liked songs

652 Views
1 replies
0 likes

spotify won't play on sonos

IPhone and Samsung tablet all up to dateAll apps have been updatedRestarted sonos speakerWas working fine before but not working now!HELP! PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Andro...

oldgrocer
Visitor
IPhone and Samsung tablet all up to date All apps have been updated Restarted sonos speaker Was working fine before but not working now! HELP! Plan Free/Premium Country ...
2020-07-25 12:26:40 AM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Spotify is not showing up as my Discord status.

PlanFreeCountryEnglandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhen i first connected Spotify to my Discord account it worked perfectly fine and the songs i was playing showed up as my status. Recently, my status has not been showing ...

zNyxie
Casual Listener
Plan Free Country England Device iPhone 8 Operating System iOS 10 My Question or Issue When i first connected Spotify to my Discord account it worked perfectly fine and the s...
2020-07-25 3:45:21 AM
2020-07-25 10:54:24 PM
zNyxie
Casual Listener
5051 Views
5 replies
1 likes

5051 Views
5 replies
1 likes

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