Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62662 Views
16 replies
37 likes

62662 Views
16 replies
37 likes

Rapid Skipping/Stuttering IOS

PlanPremiumCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or IssueFor months now my Spotify will either play ok, Or just start rapid fire skipping entire playlists and never stopping. I can’t even close the app and reopen it continu...

DassTeeni
Casual Listener
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For months now my Spotify will either play ok, Or just start rapid fire ski...
2020-07-11 7:02:27 AM
2020-07-11 7:03:36 AM
DassTeeni
Casual Listener
811 Views
1 replies
0 likes
glitching
Help Spotify!
skipping

811 Views
1 replies
0 likes

Car bluetooth song skips not working [Iphone]

I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.

Streetcar1
Visitor
I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.
2020-07-11 4:52:44 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

profile won't load

Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option ...

Kattchopps
Newbie
Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something...
2020-07-11 2:20:20 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

App crashing when WiFi or mobiledata is activated

Plan: PremiumCountry: Germany DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueHey lads,so my app worked totally fine until today. When I'm trying to start it, it just crashes immediatly. But only when I'm connected to a WiFi or have mobi...

Komba
Regular
Plan: Premium Country: Germany Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Hey lads, so my app worked totally fine until today. When I'm trying to st...
2020-07-10 1:34:09 PM
2020-07-10 11:27:45 PM
EthanS1
Community Legend
727 Views
4 replies
2 likes

727 Views
4 replies
2 likes

my app keeps crashing

PlanPremiumCountryUKDeviceiphone 8Operating Systemios 13.5.1My Question or IssueEverytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling the app several times however nothing has changed.

charlottedench
Visitor
Plan Premium Country UK Device iphone 8 Operating System ios 13.5.1 My Question or Issue Everytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling ...
2020-07-10 12:48:45 PM
2020-07-10 11:26:52 PM
EthanS1
Community Legend
520 Views
4 replies
3 likes

520 Views
4 replies
3 likes

App error

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help mePlanPremiumCountry Device(iPhone 8 Plus )O...

Jesus51
Visitor
I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already...
2020-07-10 1:57:01 PM
2020-07-10 9:19:26 PM
Billy-J
Spotify Star
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Still crashinb

PlanPremiumCountry Device 8 plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ios 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe app keeps crashing. Reinstalling doesnt helpeither.

Amstaff
Regular
Plan Premium Country Device 8 plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ios 13.5.1 (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2020-07-10 2:45:36 PM
2020-07-10 8:16:05 PM
Billy-J
Spotify Star
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Private Mode doesn‘t work for external devices

PremiumCountry Germany Device(iPhone XsOperating System(iOS My Question or IssueI mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger box or else. But the private mode only works on my phone - still children music...

SaskiaCB
Regular
Premium Country Germany Device (iPhone Xs Operating System (iOS My Question or Issue I mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger ...
2020-07-10 7:44:58 PM
510 Views
0 replies
0 likes

510 Views
0 replies
0 likes

Apple car play music pictures in playlist

Premium plan Device(iPhone 6s Plus )Operating System(iOS And Apple car play) My Question or IssueApple car play problem ı dont see any music pictures on my playlist just music names but ex upgrade ı see pls fix it

h-adiguzel
Casual Listener
Premium plan Device (iPhone 6s Plus ) Operating System (iOS And Apple car play) My Question or Issue Apple car play problem ı dont see any music pictu...
2020-07-10 6:30:33 PM
403 Views
0 replies
1 likes

403 Views
0 replies
1 likes

Spotify crashes after seconds

Hi, I was listening to music when sporting suddenly crashed. I restarted my phone, uninstalled and Reinstalled the app several times, but the problem remains the same. Whenever I click on Spotify the app crashes after seconds. However it does seem to...

SoniaKillmann
Casual Listener
Hi, I was listening to music when sporting suddenly crashed. I restarted my phone, uninstalled and Reinstalled the app several times, but the problem remains the same. Whenever I click on Spot...
2020-07-10 1:59:51 PM
2020-07-10 6:28:30 PM
OneByBoo
Roadie
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

App crashin on iphone

Hi. I updated my spotify app today and my ios is latest version. All is ok, but i try to open on wifi or mobile my app is crushin. Just 1 second and suddenly closed. I did uninstall spotify and reset my phone, after tried again but still crushin. Pla...

Punytra
Visitor
Hi. I updated my spotify app today and my ios is latest version. All is ok, but i try to open on wifi or mobile my app is crushin. Just 1 second and suddenly closed. I did uninstall spotify and reset...
2020-07-10 2:25:35 PM
2020-07-10 6:28:06 PM
OneByBoo
Roadie
267 Views
1 replies
1 likes

267 Views
1 replies
1 likes

App keeps closing and shutting down once opened

Third time this app is doing this within two months. I’m paying for premium. PlanPremium CountryUS Device(iPhone 7Plus)Operating System(iOS 10.)

Kayla_slayla
Newbie
Third time this app is doing this within two months. I’m paying for premium. Plan Premium Country US Device (iPhone 7Plus) Operating System (iOS 10.) &n...
2020-07-10 2:57:39 PM
2020-07-10 6:27:51 PM
OneByBoo
Roadie
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

IOS 13.5.1 Keep Crashing

PlanPremiumCountryCanadaDeviceIphone Xs MaxOperating SystemIOS 13.5.1 My Question or IssueHi, my account is premium and it keep crashing on IOS 13.5.1 and it's very annoying me. Anyone have solution for this? Every time I opened the app with wifi, it...

iacq1gaduw7awok
Visitor
Plan Premium Country Canada Device Iphone Xs Max Operating System IOS 13.5.1 My Question or Issue Hi, my account is premium and it keep crashing on IOS 13.5.1 and it's very annoying ...
2020-07-10 2:48:30 PM
2020-07-10 6:27:16 PM
OneByBoo
Roadie
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

[IOS 13] Spotify Shuts Down While Opening

Whenever I try to open my Spotify app, it automatically shuts down itself. If there is not an internet connection, then it works fine. It happens to me for an hour, here's what I've tried:-Delete all Spotify data from the device and reinstall Spotify...

yamaceay
Newbie
Whenever I try to open my Spotify app, it automatically shuts down itself. If there is not an internet connection, then it works fine. It happens to me for an hour, here's what I've tried: -Delete a...
2020-07-10 3:00:00 PM
2020-07-10 6:26:30 PM
OneByBoo
Roadie
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Country isn’t updating

So, I have a premium account and I travel quite often, yet Spotify still reads that I am in the United States. Currently I am in the Philippines. Is there any way I can fix this issue?

Ezyntalli
Visitor
So, I have a premium account and I travel quite often, yet Spotify still reads that I am in the United States. Currently I am in the Philippines. Is there any way I can fix this issue?
2020-07-10 6:00:23 PM
2020-07-10 6:25:29 PM
OneByBoo
Roadie
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Superuser Contribution App Crashes Upon Opening

PlanPremiumCountryUnited StatssDeviceiPhone 11Operating SystemiOS 13.5.1My Question or IssueEvery time I attempt to open the app, it crashes a few seconds later. This is strange considering the app was working perfectly fine a few hours ago. I’ve tri...

Ytleal
Visitor
Plan Premium Country United Statss Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Every time I attempt to open the app, it crashes a few seconds later. This is strange con...
2020-07-10 2:15:30 PM
2020-07-10 4:08:37 PM
Ivan
Spotify Legend
950 Views
1 replies
0 likes

950 Views
1 replies
0 likes

Superuser Contribution Spotify keeps crashing on iOS

PlanPremium Country United States DeviceiPhone 6s Operating SystemiOS 12.1.2 My Question or IssueSpotify keeps crashing on my iPhone 6s over the past couple days. It usually crashes when I switch to a different song/album/playlist... I click on a tra...

beachdude42
Roadie
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify keeps crashing on my iPhone 6s over the pas...
2019-01-23 3:37:23 PM
2020-07-10 3:07:43 PM
leonardy_huang
Casual Listener
39778 Views
17 replies
10 likes

39778 Views
17 replies
10 likes

Solved!! Deleted Spotify app on iPhone and can’t retrieve it!

Hi, I deleted Spotify to free up a bit of space but when I went to download it a short time later it won’t load. I go to the App Store and the app says ‘Open’ but when I click on it nothing happens. When I into settings it show the Spotify app as a w...

gavinwylie35
Casual Listener
Hi, I deleted Spotify to free up a bit of space but when I went to download it a short time later it won’t load. I go to the App Store and the app says ‘Open’ but when I click on it nothing happens.&...
2018-11-26 12:18:19 AM
2020-07-10 3:05:22 PM
Jeromec96
Visitor
2881 Views
3 replies
0 likes

2881 Views
3 replies
0 likes

Superuser Contribution Crash on iOS

PlanPremiumCountryRomaniaDeviceiPhone XSOperating SystemiOS 13 My Question or IssueWhen i try opening spotify, it crashes. After i tried some fixes I found out that this problem is because my internet. If I go in airplane mode it works perfect but i ...

chrisbcm
Casual Listener
Plan Premium Country Romania Device iPhone XS Operating System iOS 13 My Question or Issue When i try opening spotify, it crashes. After i tried some fixes I found out that t...
2020-07-10 1:37:03 PM
2020-07-10 2:58:13 PM
chrisbcm
Casual Listener
479 Views
3 replies
2 likes

479 Views
3 replies
2 likes

Superuser Contribution IOS App is not working on any device

PlanPremiumCountryGermanyDeviceIphone 11 Pro Max + IPad Pro 12.9 Operating SystemIOS 13 and IPadOS 13 My Question or IssueMy Spotify Apps are not opening on Ipad and Iphone since two hours now. I can open the app without any error in Flight mode but ...

maxpos
Visitor
Plan Premium Country Germany Device Iphone 11 Pro Max + IPad Pro 12.9 Operating System IOS 13 and IPadOS 13 My Question or Issue My Spotify Apps are not opening on Ipad...
2020-07-10 1:12:56 PM
2020-07-10 2:30:38 PM
Ivan
Spotify Legend
481 Views
2 replies
2 likes

481 Views
2 replies
2 likes

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