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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68510 Views
  • 16 replies
  • 37 likes
  • 68510 Views
  • 16 replies
  • 37 likes

Can't choose a playlist picture [mobile]

Hi, I recently just signed up for the Family Premium plan and was told that I can change the picture for my playlist. When I went to go try to change the playlist picture, there was no option. I click on "edit playlist" and the only thing I can chang...

  • Casual Listener
  • Hi,   I recently just signed up for the Family Premium plan and was told that I can change the picture for my playlist. When I went to go try to change the playlist picture, there was no option...
  • Billy-J
  • Spotify Star
  • 450 Views
  • 3 replies
  • 0 likes
  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can no longer see features from an artist

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...

  • Casual Listener
  • I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....
  • Xenia
  • Moderator
  • 4449 Views
  • 5 replies
  • 0 likes
  • 4449 Views
  • 5 replies
  • 0 likes

Spotify keeps "resetting" or forgetting my recently played

I used to be able to listen to a playlist on my Spotify app, and then continue listening to it the next day. Recently it seems as if Spotify will "forget" withtin a couple of hours, and I have to start the playlist from the start, instead being able ...

  • Newbie
  • I used to be able to listen to a playlist on my Spotify app, and then continue listening to it the next day. Recently it seems as if Spotify will "forget" withtin a couple of hours, and I have to sta...
  • dragracin94
  • Casual Listener
  • 929 Views
  • 1 replies
  • 3 likes
  • 929 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can i sync my local files from my iPhone to my Mac

PlanPremiumCountryU.S Device(iPhone XR, Macbook Pro Mid 2014)Operating System(iOS 14, MacOS Catalina) My Question or IssueHi! So i had recently upgraded my Macbook and when i did not all of my local files were transferred. I can go to a playlist on m...

  • Newbie
  • Plan Premium Country U.S   Device (iPhone XR, Macbook Pro Mid 2014) Operating System (iOS 14, MacOS Catalina)   My Question or Issue Hi! So i had recently upgraded my Macbook and...
  • Mario
  • Spotify Legend
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes

Can’t view/listen to music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen I click to view a list of songs under an artist, nothing happens. I’ve restarted, update...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I ...
  • Emilia_8
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Opening Albums

PlanFreeCountryUSADeviceiPhone My Question or IssueI used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, when i press it, the text just blinks. Someone please tell me why because I’m so ...

  • Newbie
  • Plan Free Country USA Device iPhone    My Question or Issue I used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, w...
  • Emilia_8
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Searching/Opening Albums

When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song. PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or Issue

  • Casual Listener
  • When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song.  Plan Free Country United States Devic...
  • Emilia_8
  • Community Legend
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

iPad Spotify – Blank Now Playing screen

PlanPremiumCountryPhilippinesDeviceiPad Mini (2nd Gen)Operating SystemiOS 12.4.6 IssueBug occurs randomly and started happening after the latest update. Only fix is force close app and reopen.

  • Casual Listener
  • Plan Premium Country Philippines Device iPad Mini (2nd Gen) Operating System iOS 12.4.6   Issue Bug occurs randomly and started happening after the latest update. Only fix is force clo...
  • Billy-J
  • Spotify Star
  • 827 Views
  • 3 replies
  • 0 likes
  • 827 Views
  • 3 replies
  • 0 likes

Spotify Group Session Code will not scan in Green/Red Colorblind Mode

PlanPremiumCountryUSDeviceIphone Xs and Xs MaxOperating System(OS 13 When an iphone is set to use the Green/Red Colorblind filter, other phones can't scan the Spotify code to enter a group session.

  • Newbie
  • Plan Premium Country US Device Iphone Xs and Xs Max Operating System (OS 13   When an iphone is set to use the Green/Red Colorblind filter,  other phones can't scan the Spotify&nbs...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Home screen taken over by podcast recommendations

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.5.1Question or IssueHow do I get the Home screen to go back to making music recommendations? Over the last two weeks, the customizations/recommendations completely flipped to podcasts. I'd much...

  • Newbie
  • Plan Premium Country US Device iPhone X Operating System iOS 13.5.1 Question or Issue How do I get the Home screen to go back to making music recommendations? Over the last two weeks, the cu...
  • 345 Views
  • 0 replies
  • 1 likes
  • 345 Views
  • 0 replies
  • 1 likes

Lyrics not working

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueI updated the app and restarted the device several times. I even tried to unnistall and logged out, however it doesn't work for me. It doesn't appear on the desktop ...

  • Regular
  • Plan Premium Country Brazil Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue I updated the app and restarted the device several times. I even tried to unnistall and l...
  • Billy-J
  • Spotify Star
  • 654 Views
  • 1 replies
  • 1 likes
  • Desktop
    iOS
    iphone
    lyrics
  • 654 Views
  • 1 replies
  • 1 likes

Playback pauses on all other devices as soon as iPhone app is open

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows 10, MacOS 10.15,Sonos, Apple CarPlayMy Question or IssueWhen playing music from any of my device (including CarPlay), if the iOS app is running on my phone (even if in background), the playback pau...

  • Visitor
  • Plan Premium Country Canada Device iPhone 11 Pro, Windows 10, MacOS 10.15,Sonos, Apple CarPlay My Question or Issue When playing music from any of my device (including CarPlay), if the iOS app...
  • 504 Views
  • 0 replies
  • 0 likes
  • 504 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify can’t be deleted

PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueHi, After Spotify kept crashing this morning, I decided to try and delete the app and thought it would help. I’m not sure how, but only the icon disappears, Yet ...

  • Casual Listener
  •   Plan Free Country United States Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue Hi, After Spotify kept crashing this morning, I decided to try and delete the...
  • Petya
  • Community Legend
  • 2547 Views
  • 8 replies
  • 0 likes
  • 2547 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution spotify ios app wont load images or podcasts

PlanPremium (student)CountryNetherlands (country of account), Switzerland (country of use)DeviceiPhone SE (Gen 6)Operating SystemiOS 12.3.1App version8.5.65.787 My Question or IssueMy Spotify iOS app does not load images or any details of podcasts. I...

  • Casual Listener
  • Plan Premium (student) Country Netherlands (country of account), Switzerland (country of use) Device iPhone SE (Gen 6) Operating System iOS 12.3.1 App version 8.5.65.787   My Question...
  • Mario
  • Spotify Legend
  • 1567 Views
  • 3 replies
  • 0 likes
  • Images
    ios app
    Podcasts
  • 1567 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why can't I see the new lyrics feature?

PlanPremiumCountryMalaysia DeviceiPhone 7 PlusOperating SystemiOS 13.5.1 My Question or IssueI am really sad that I am unable to see the new lyrcis feature, and I have even tried logging in my acc on my friend's device - which btw the feature on her ...

  • Visitor
  • Plan Premium Country Malaysia   Device iPhone 7 Plus Operating System iOS 13.5.1   My Question or Issue I am really sad that I am unable to see the new lyrcis feature, and I have...
  • user-removed
  • Not applicable
  • 3761 Views
  • 3 replies
  • 1 likes
  • 3761 Views
  • 3 replies
  • 1 likes

[iOS] Playlists and albums not playing in order - random songs

PlanPremiumCountryUKDevice(iPhone Xs)Operating System(iOS 13.5.1) My Question or IssueWhen I select a song, album or playlist, only that one track plays but then it jumps to a random song not in my library, liked songs, playlists and not in the album...

  • Visitor
  • Plan Premium Country UK Device (iPhone Xs) Operating System (iOS 13.5.1)   My Question or Issue When I select a song, album or playlist, only that one track plays but then it jumps to ...
  • Cibi12
  • Visitor
  • 2521 Views
  • 2 replies
  • 1 likes
  • Albums
    music
    playback
    shuffle
  • 2521 Views
  • 2 replies
  • 1 likes

No videos. No lyrics. Why?

PlanPremiumCountryUSADeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueAfter years of resisting getting a paid subscription to Spotify I finally broke down and am enjoying the benefits. However, I am puzzled by what to me at least are se...

  • Newbie
  • Plan Premium Country USA Device Oneplus 6T Operating System Android 10   My Question or Issue After years of resisting getting a paid subscription to Spotify I finally broke down and a...
  • MusicCanHelp
  • Casual Listener
  • 692 Views
  • 1 replies
  • 0 likes
  • features
  • 692 Views
  • 1 replies
  • 0 likes

Please enable shuffle play of all followed artists

Is It's very frustrating that I can't just have a random shuffle of all songs from all followed artists. Please do something about this, at least for paying members otherwis I'll probably switch over Pandora who I hear have this function.

  • Newbie
  • Is It's very frustrating that I can't just have a random shuffle of all songs from all followed artists. Please do something about this, at least for paying members otherwis I'll probably switch over...
  • griphzero
  • Newbie
  • 3449 Views
  • 3 replies
  • 40 likes
  • 3449 Views
  • 3 replies
  • 40 likes

Local Files Without Album Art (only on iOS)

PlanPremiumCountryUnited KingdomDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or IssueI've seen multiple threads for this issue over the years, yet I still have not found a fix that works - so I suppose this is a final desperate attempt. ...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue I've seen multiple threads for this issue over the years, yet I still have n...
  • adriansy_03
  • Newbie
  • 7207 Views
  • 3 replies
  • 1 likes
  • album
    album art
    art
    files
    iOS
    local
    local files
  • 7207 Views
  • 3 replies
  • 1 likes

Solved!! Force Touch menu not updating

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click one of the suggested playlist, they just won’t play either. any idea...

B9CC4599-913A-4EE1-BEFE-5EB5DBC4FDF6.jpeg
  • Visitor
  • hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed.    if I click on...
  • MattSuda
  • Spotify Star
  • 1877 Views
  • 13 replies
  • 1 likes
  • 1877 Views
  • 13 replies
  • 1 likes