Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52497 Views
16 replies
36 likes

52497 Views
16 replies
36 likes

Why does Spotify stream even though I have the music downloaded locally on my iPhone?

PlanPremiumCountry Singapore DeviceiPhone 7Operating System My Question or IssueWhy does Spotify stream music even though it is downloaded locally on my phone? I am overseas and Spotify has been streaming using 7GB of data in one week for Music that ...

dan1clements
Casual Listener
Plan Premium Country Singapore Device iPhone 7 Operating System My Question or Issue Why does Spotify stream music even though it is downloaded locally on my phone? I a...
2019-06-19 8:47:17 PM
2020-06-15 12:35:27 AM
TheIgster
Regular
2088 Views
4 replies
0 likes

2088 Views
4 replies
0 likes

Superuser Contribution Songs downloaded online, no longer downloaded offline.

PlanPremiumCountryCanadaDeviceIphoneXOperating SystemLatest IOS My Question or IssueI have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it ...

Ublefleck
Newbie
Plan Premium Country Canada Device IphoneX Operating System Latest IOS My Question or Issue I have my primary playlist downloaded so when not on internet I can still play it in the c...
2020-03-24 11:24:26 PM
2020-06-15 4:56:58 PM
Katerina
Spotify Legend
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Superuser Contribution Album cover not loading / player not available

PlanPremium DeviceiPhone 10Operating SystemWindows 10 My Question or IssueSeems like the album cover and the player are not loading on m iPhone, i can only skip songs from the preview mode on my phone. when i open the player that supposed to show the...

shahafs
Casual Listener
Plan Premium Device iPhone 10 Operating System Windows 10 My Question or Issue Seems like the album cover and the player are not loading on m iPhone, i can only...
2020-06-14 7:23:22 PM
2020-06-15 3:13:17 PM
Ivan
Spotify Legend
516 Views
1 replies
0 likes

516 Views
1 replies
0 likes

Superuser Contribution Music keeps pausing by itself

PlanPremiumDeviceiPhone 6Operating SystemiOS 12 My Question or IssueHello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to uninstall and reinstall the app, and I thought the problem was solved, but...

E_C_
Casual Listener
Plan Premium Device iPhone 6 Operating System iOS 12 My Question or Issue Hello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to un...
2020-06-13 4:10:53 PM
2020-06-15 2:44:58 PM
E_C_
Casual Listener
673 Views
4 replies
0 likes

673 Views
4 replies
0 likes

Superuser Contribution Spotify won’t play downloaded or even start songs

PlanPremiumCountryCzech Republic Operating System(iOS 10, iPhone 7 My Question or IssueMy Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t p...

kathbergh
Newbie
Plan Premium Country Czech Republic Operating System (iOS 10, iPhone 7 My Question or Issue My Spotify won’t play or even start playing downloaded songs. It puts i...
2020-06-15 12:22:35 PM
2020-06-15 2:34:24 PM
Mario
Spotify Legend
9350 Views
1 replies
2 likes

9350 Views
1 replies
2 likes

Superuser Contribution Local Files grayed out on iPhone.

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabling firewall, putting internet on private, uninstall...

balbertle
Visitor
The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabli...
2020-06-15 1:48:04 AM
2020-06-15 9:22:02 AM
Mario
Spotify Legend
1548 Views
1 replies
0 likes
LocalFiles

1548 Views
1 replies
0 likes

When disconnecting from xbox

PlanPremiumCountryEnglandDeviceiPhone XS Max Operating SystemXbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But when on pc or other devices it goes back to normal

Slates1
Newbie
Plan Premium Country England Device iPhone XS Max Operating System Xbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But wh...
2020-06-13 8:48:49 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Carplay - sorting question

PlanPremiumCountryItalyDeviceiPhone 7 My Question or IssueUsing Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical order despite how they are displayed/sorted on my iphone. Strangely that doesn...

Lorenzo_NGG
Roadie
Plan Premium Country Italy Device iPhone 7 My Question or Issue Using Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical ...
2020-05-20 2:15:24 PM
2020-06-13 6:43:03 PM
jamrolu
Casual Listener
959 Views
3 replies
3 likes
Carplay

959 Views
3 replies
3 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

Dillbilly
Visitor
Plan Premium Country USA Phone: iPhone 6s Operating System iOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them i...
2020-06-12 11:09:15 AM
2020-06-13 2:38:49 PM
Xenia
Moderator
472 Views
2 replies
0 likes

472 Views
2 replies
0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

Spike57
Regular
Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 13.5 My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...
2020-06-09 9:14:57 PM
2020-06-13 11:50:28 AM
Spike57
Regular
1519 Views
2 replies
0 likes

1519 Views
2 replies
0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

oisinvg
Casual Listener
Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10 My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have da...
2020-02-07 7:35:46 PM
2020-06-12 11:10:07 PM
oisinvg
Casual Listener
3567 Views
3 replies
0 likes
10
freeze
Premium

3567 Views
3 replies
0 likes

Solved!! Merging Playlists

Does anyone know how to merge 2 playlists together on an iphone?

chloe-grace13
Newbie
Does anyone know how to merge 2 playlists together on an iphone?
2017-06-02 1:13:32 AM
2020-06-12 10:59:34 PM
pironic
Regular
8733 Views
2 replies
1 likes

8733 Views
2 replies
1 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

donmarquito
Newbie
Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...
2020-06-11 4:39:13 PM
2020-06-12 4:57:48 PM
Peter
Spotify Legend
585 Views
1 replies
0 likes

585 Views
1 replies
0 likes

Superuser Contribution Pause and playback issue

PlanPremiumCountryUnited States Device(iPhone 11 Pro Max, iPad Pro 2018)Operating System(iOS 13.5) My Question or IssueWhen pausing Spotify, is does not always resume playback when trying to unpause. Whether I pause music using my AirPods or the cont...

Tdwp1985
Casual Listener
...lay button or use my AirPods to resume playback. I then have to press the play/pause buttons several times before music will resume. This happens with both the beta and public release versions of the app....
2020-06-07 7:53:21 PM
2020-06-12 4:49:05 PM
Peter
Spotify Legend
1382 Views
3 replies
0 likes
AirPods
playback
resume

1382 Views
3 replies
0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

carolnicolee
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1 My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my Spo...
2020-06-11 4:44:26 PM
2020-06-12 3:52:54 PM
carolnicolee
Casual Listener
3268 Views
2 replies
0 likes
Alexa
Alexa Echo
Connect
connected devices
connected devices list
Echo
Echo Dot
iphone
iphone 11 pro max

3268 Views
2 replies
0 likes

Superuser Contribution Local file songs not showing up on ios mobile app at all

PlanPremiumCountryUSA Device(iPhone 7, Computer is HP Spectre 360Operating System(iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mobile app.the top picture is showing the local file song on the top of this playlis...

albertscecilee
Regular
Plan Premium Country USA Device (iPhone 7, Computer is HP Spectre 360 Operating System (iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mob...
2020-04-13 11:39:14 PM
2020-06-11 8:17:54 PM
albertscecilee
Regular
2505 Views
8 replies
0 likes
iphone
Spotify
Windows

2505 Views
8 replies
0 likes

Offline music still being deleted

Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline albums have been undownloaded (again). This is an unresolved recu...

woodandrew90
Roadie
Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline album...
2020-06-09 2:58:27 PM
2020-06-11 8:13:31 PM
Fishtaco
Community Legend
471 Views
3 replies
0 likes

471 Views
3 replies
0 likes

Local files and ensuring they stay downloaded on iPhone.

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local files I have downloaded from my desktop to my device stay there now and are not made unavailable (grey...

Ddavies
Music Fan
Plan Premium Country Device (iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local ...
2020-06-10 12:56:50 AM
2020-06-11 3:54:36 PM
Ddavies
Music Fan
408 Views
2 replies
0 likes

408 Views
2 replies
0 likes

Superuser Contribution Playlist Filter

PlanPremiumCountryHondurasDevice(iPhone 8 plus)Operating System(iOS 10) My Question or IssueI’m having issues with my filter feature. When I want to filter by artist in my liked songs playlist, it doesn´t display all of the liked songs I have of that...

Cristinac_93
Casual Listener
Plan Premium Country Honduras Device (iPhone 8 plus) Operating System (iOS 10) My Question or Issue I’m having issues with my filter feature. When I want to filter by artist ...
2020-06-11 9:20:59 AM
2020-06-11 10:51:24 AM
Mario
Spotify Legend
774 Views
4 replies
0 likes

774 Views
4 replies
0 likes

Superuser Contribution Specific podcast disappeared

PlanPremiumCountryUnited StatesDeviceiPhone 11 proOperating SystemiOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app, both on iPhone, and iPad. I had episodes downloaded on my phone ready to...

ZachyDylan
Casual Listener
Plan Premium Country United States Device iPhone 11 pro Operating System iOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app...
2020-06-11 9:42:20 AM
2020-06-11 10:43:33 AM
Mario
Spotify Legend
1348 Views
3 replies
0 likes
podcast

1348 Views
3 replies
0 likes

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