Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74664 Views
16 replies
37 likes

74664 Views
16 replies
37 likes

Weird circling under the playlist name

Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playlist from the download and try again but I still see the cont...

nev_s
Casual Listener
Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playl...
2020-05-29 7:36:55 AM
2020-06-06 8:22:36 AM
nev_s
Casual Listener
980 Views
2 replies
0 likes
Bugs issues

980 Views
2 replies
0 likes

Spotify not working with Siri

So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there was a problem with the app" and an option to open Sp...

hlaraujo
Music Fan
So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there w...
2019-10-13 5:02:36 PM
2020-06-06 4:29:03 AM
hlaraujo
Music Fan
7893 Views
6 replies
4 likes

7893 Views
6 replies
4 likes

Superuser Contribution [iOS][Connect] Change volume from apple watch

Hi Team,Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePod.I have Spotify installed on my Apple Watch and my I...

wreisbr
Newbie
Hi Team, Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePo...
2019-03-20 10:03:37 PM
2020-06-06 1:02:42 AM
rocasa
Newbie
4213 Views
4 replies
2 likes
Connect
iOS

4213 Views
4 replies
2 likes

Music randomly stops playing

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueFor quite some time now, when my phone is locked, music randomly stops and starts playing, stops and so on. I already tried deleting, re-starting the phone and...

jsup01
Newbie
Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 13.5.1) My Question or Issue For quite some time now, when my phone is locked, music randomly stops and starts p...
2020-06-05 3:55:24 PM
467 Views
0 replies
0 likes

467 Views
0 replies
0 likes

Can't Delete Songs from Playlists

The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!

ARoll10
Casual Listener
The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!
2014-10-08 12:08:28 AM
2020-06-05 7:28:38 AM
cliffyak
Casual Listener
3545 Views
10 replies
0 likes

3545 Views
10 replies
0 likes

[iOS] Fix iPhone playing issues

When you go to skip, it shows is there a way to fix/resolve?

1ThatWrld
Regular
When you go to skip, it shows is there a way to fix/resolve?
2020-05-26 1:39:08 PM
2020-06-04 10:25:50 PM
Loxer
Community Legend
1198 Views
15 replies
0 likes
iOS

1198 Views
15 replies
0 likes

Solved!!Superuser Contribution Spotify Connect

PlanPremiumCountryAustria DeviceApple TV 4KOperating SystemTV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and Macbook) if the Spotify App is manually opened on the Apple TV. So my request for the next update: P...

davidwho1424
Regular
Plan Premium Country Austria Device Apple TV 4K Operating System TV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and...
2020-06-04 12:23:38 PM
2020-06-04 4:32:19 PM
Mario
Spotify Legend
684 Views
1 replies
0 likes
apple TV
background

684 Views
1 replies
0 likes

New version of spotify really drained my battery (ios)

PlanPremiumCountryThailandDeviceIphone se 2020Operating Systemios13.5 My Question or IssueI’m running spotify 8.5.60.881 on my iphone se right now and I noticed that it really drained my battery. It was like every 3 minutes my battery percentage lost...

Whanwhannwhannn
Visitor
Plan Premium Country Thailand Device Iphone se 2020 Operating System ios13.5 My Question or Issue I’m running spotify 8.5.60.881 on my iphone se right now and I noticed that...
2020-06-04 3:51:58 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Superuser Contribution Downloaded songs quit playing

iPhone 11 ProiOS 13.4.1 This has been a problem with Spotify on my iPhone for quite a while. I used to think it was because I would have a spotty cellular when I am out and about (the problem never occurs when I am on WiFi). I downloaded favorite pla...

hyperping
Visitor
iPhone 11 Pro iOS 13.4.1 This has been a problem with Spotify on my iPhone for quite a while. I used to think it was because I would have a spotty cellular when I am out and about (the prob...
2020-06-03 10:07:31 PM
2020-06-04 12:39:46 PM
Ivan
Spotify Legend
600 Views
1 replies
0 likes

600 Views
1 replies
0 likes

Superuser Contribution Now playing button not working

Has anyone had this problem? Usually it goes to current song playing but now for some reason when I hit the button it doesn't do anything so I can't see what's playing or pause/restart the song. Help! I have an iPhone if that helps. Thanks

Hotmama
Newbie
Has anyone had this problem? Usually it goes to current song playing but now for some reason when I hit the button it doesn't do anything so I can't see what's playing or pause/restart the song. Help...
2012-02-23 5:17:00 AM
2020-06-04 10:49:29 AM
Katerina
Spotify Legend
989 Views
2 replies
1 likes

989 Views
2 replies
1 likes

Dislike Artist/Song feature gone

Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is signing out and back in, but only stays until the n...

Dudedude336
Regular
Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is ...
2020-05-27 8:47:54 PM
2020-06-04 1:30:22 AM
Dudedude336
Regular
676 Views
4 replies
1 likes

676 Views
4 replies
1 likes

App skipping song/jumping a minute in when selecting speaker

PlanPremiumCountryUS DeviceiPhone 11 Pro MaxOperating SystemiOS13.5 My Question or Issue When playing music and then sending it to a speaker (in this case, my Windows PC running Spotify), the iOS app will skip the song or move forward a minute or so....

cardboardclover
Visitor
Plan Premium Country US Device iPhone 11 Pro Max Operating System iOS13.5 My Question or Issue When playing music and then sending it to a speaker (in this case, my W...
2020-06-03 10:35:22 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Superuser Contribution Songs stop playing with 1 second left

I've had this problem with a few of the songs I have saved. They will play all the way through with no problem until the last second or two. It still says the song is playing, it's just stuck at the last second and won't move on to the next song. Any...

roseeeeeeww
Regular
I've had this problem with a few of the songs I have saved. They will play all the way through with no problem until the last second or two. It still says the song is playing, it's just stuck at the ...
2017-06-05 5:39:46 AM
2020-06-03 7:04:02 PM
Daniel208
Visitor
4403 Views
7 replies
0 likes

4403 Views
7 replies
0 likes

Spotify's owned podcasts are not playing properly

PlanPremiumCountrySpainDeviceiPhone X and iPad air (3rd generation)Operating SystemiOS 13.5 and iPad 13.5 My Question or IssueSome of the Spotify's owned podcasts such as "XRey" or "Entiende tu mente" are not playing properly. The issue is when I cli...

user-removed
Visitor
Plan Premium Country Spain Device iPhone X and iPad air (3rd generation) Operating System iOS 13.5 and iPad 13.5 My Question or Issue Some of the Spotify's owned podcasts such as "XR...
2020-05-26 5:12:05 PM
2020-06-03 1:58:05 PM
user-removed
Not applicable
552 Views
2 replies
1 likes
podcast

552 Views
2 replies
1 likes

mac desktop starts always first track via iphone

PlanPremium Device(iPhone SE iOS 13.5 Spotify 8.5.59.118(last Version); Mac Mini MacOS 10.8.5 (Spotify 1.0.24.104 (last working Version) ) My Question or IssueIf i use my iPhone to playing music over my MacMini, its starts always with the first track...

Nilsen242
Casual Listener
Plan Premium Device (iPhone SE iOS 13.5 Spotify 8.5.59.118(last Version); Mac Mini MacOS 10.8.5 (Spotify 1.0.24.104 (last working Version) ) My Question or Issue ...
2020-05-31 3:39:48 PM
2020-06-03 10:51:58 AM
Nilsen242
Casual Listener
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

"Listen On" list intermittently missing Alexas

Plan: PremiumCountry: USADevice: iPhone XsOperating System: 13.3.1 My Question or Issue: After setting up and linking my Spotify account to my Alexa the "Listen On" menu was worked well. I use it often to select music and then play it through one of ...

Mountaineer20
Casual Listener
Plan: Premium Country: USA Device: iPhone Xs Operating System: 13.3.1 My Question or Issue: After setting up and linking my Spotify account to my Alexa the "Listen On" m...
2020-05-07 3:51:17 AM
2020-06-03 3:58:47 AM
Mountaineer20
Casual Listener
1044 Views
2 replies
1 likes

1044 Views
2 replies
1 likes

Won’t play after pausing

When using headphones and pausing for more than a couple minutes I go to unpause my music for it to play for a split second and then pause again. It won’t play again unless I take my phone out and hit play on there. It’s very inconvenient when I’m at...

DearIsanity
Visitor
When using headphones and pausing for more than a couple minutes I go to unpause my music for it to play for a split second and then pause again. It won’t play again unless I take my phone out and hi...
2020-06-03 1:56:55 AM
2020-06-03 3:24:35 AM
Billy-J
Spotify Star
1009 Views
1 replies
0 likes

1009 Views
1 replies
0 likes

Superuser Contribution Can't see who added to collaborative playlist anymore

Hi,I updated my Spotify app yesterday, but now I can't see who added what songs to a collaborative playlist I have with some friends anymore. Has Spotify removed this feature, or is this is an option I can switch on and off somehow? I use the app on ...

danielleer
Newbie
Hi, I updated my Spotify app yesterday, but now I can't see who added what songs to a collaborative playlist I have with some friends anymore. Has Spotify removed this feature, or is this i...
2018-07-06 2:49:00 PM
2020-06-02 11:28:52 PM
chitown
Newbie
5345 Views
4 replies
1 likes

5345 Views
4 replies
1 likes

App not responding to presses

PlanPremiumCountryUK DeviceiPhone 7Operating Systemlatest ios My Question or IssueHi, The last couple of days my app hasnt been responsive to when I press a track to play it. It's only in certain playlists, I scroll down press any track and it won't ...

joey77
Newbie
Plan Premium Country UK Device iPhone 7 Operating System latest ios My Question or Issue Hi, The last couple of days my app hasnt been responsive to when I press a t...
2020-06-02 1:06:51 PM
2020-06-02 7:57:22 PM
Emilia_8
Community Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

viewing liked songs

I currently pay for student premium, and I paid for this month. Three days ago my spotify had stopped showing my liked songs, instead offering a "Something went wrong. Have another go?" above a try again button. I've tried tapping the button but not...

eviebees
Visitor
I currently pay for student premium, and I paid for this month. Three days ago my spotify had stopped showing my liked songs, instead offering a "Something went wrong. Have another go?" abov...
2020-06-01 4:11:06 PM
2020-06-02 8:30:20 AM
Billy-J
Spotify Star
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

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