Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70737 Views
16 replies
37 likes

70737 Views
16 replies
37 likes

[BUG] Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

tomasvaril
Casual Listener
Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
2020-05-30 10:31:49 AM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

don't like button missing from discover weekly

PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly

VMG1
Regular
Plan Premium Country Iceland Device (iPhone sx) Operating System (iOS 13.5) My Question or Issue don't like button missing from discover weekly
2020-05-25 12:05:37 PM
2020-05-30 4:22:26 AM
VMG1
Regular
479 Views
3 replies
0 likes

479 Views
3 replies
0 likes

Listening to songs by 1 artist but across many albums

Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...

Jentera
Casual Listener
Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is...
2020-05-29 9:37:29 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

[iOS] Final song in Queue shows as blank Space

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...

aplummer23
Visitor
I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...
2020-05-29 5:01:10 PM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Shaanthosh
Casual Listener
Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.
2019-05-21 1:19:04 AM
2020-05-28 11:31:52 PM
buzzcut
Casual Listener
3865 Views
7 replies
0 likes
Help

3865 Views
7 replies
0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Ofirl
Newbie
Plan Premium Country Israel Device IPhone Xs Operating System iOS 13.5 My Question or Issue When going to the queue and changing the song order using the drag handles t...
2020-05-28 7:53:27 PM
2020-05-28 10:51:32 PM
AdamDamon
Spotify Star
479 Views
1 replies
0 likes
bug

479 Views
1 replies
0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Riverajason
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-28 4:59:44 PM
2020-05-28 5:11:51 PM
Billy-J
Spotify Star
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Maglie22
Visitor
Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...
2020-05-28 11:46:11 AM
2020-05-28 4:28:30 PM
Xenia
Moderator
682 Views
1 replies
0 likes
Account
Other

682 Views
1 replies
0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

HyyHYY
Visitor
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
2020-05-28 2:25:34 AM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Highway190
Regular
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
2020-05-25 3:11:20 PM
2020-05-28 1:20:06 AM
Highway190
Regular
1207 Views
5 replies
0 likes
iOS
Other

1207 Views
5 replies
0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

afiqzudinhadi
Casual Listener
Plan Premium Device (iPhone XS) Operating System (iOS 13) My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
2020-04-28 11:28:41 AM
2020-05-27 8:43:36 PM
afiqzudinhadi
Casual Listener
782 Views
5 replies
0 likes

782 Views
5 replies
0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

DJCarlos
Regular
Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1 My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
2020-05-27 12:58:34 PM
2020-05-27 7:18:10 PM
Onewave
Roadie
773 Views
3 replies
0 likes

773 Views
3 replies
0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Caleb21
Casual Listener
Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1 My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...
2020-05-20 2:14:00 AM
2020-05-27 5:37:30 PM
jbonacci-ca
Casual Listener
2166 Views
4 replies
0 likes

2166 Views
4 replies
0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

yk5-k_59oarsq
Casual Listener
Plan Premium Country AT Device iPad Operating System iOS 13.5 My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...
2020-05-26 9:24:12 AM
2020-05-27 3:54:12 PM
yk5-k_59oarsq
Casual Listener
372 Views
1 replies
1 likes

372 Views
1 replies
1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

ben_leclair
Regular
Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?
2019-08-10 5:12:56 AM
2020-05-27 12:47:12 PM
MattSuda
Spotify Star
993 Views
7 replies
0 likes

993 Views
7 replies
0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

WonderBranch
Visitor
So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ...
2019-12-17 9:34:42 PM
2020-05-27 12:13:02 PM
MattSuda
Spotify Star
914 Views
1 replies
5 likes
App & Features

914 Views
1 replies
5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Flook75
Regular
Plan Premium Country Uk Device iPod touch 6th Generation Operating System Latest update My Question or Issue Hi, This has been happening since the last couple o...
2020-05-27 11:19:36 AM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

WoogieDasKamel
Regular
Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...
2020-05-26 12:32:38 PM
2020-05-27 8:03:07 AM
WoogieDasKamel
Regular
479 Views
2 replies
0 likes

479 Views
2 replies
0 likes

Superuser Contribution Opening Spotify stops casting to Chromecast

PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...

Gsggjjf
Regular
Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2 My Question or Issue Since the last update of Spotify, I encounter the following issue: ...
2019-04-07 8:00:32 PM
2020-05-26 8:22:14 PM
Grant_NC
Casual Listener
4859 Views
14 replies
15 likes

4859 Views
14 replies
15 likes

Superuser Contribution Why audio normalization lowers too much the volume? Please solve this

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...

Highway190
Regular
I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving ...
2020-05-25 2:28:45 PM
2020-05-26 7:58:46 PM
Highway190
Regular
875 Views
2 replies
1 likes

875 Views
2 replies
1 likes

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