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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70737 Views
  • 16 replies
  • 37 likes
  • 70737 Views
  • 16 replies
  • 37 likes

[BUG] Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

  • Casual Listener
  • Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

don't like button missing from discover weekly

PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly

  • Regular
  • Plan Premium Country Iceland   Device (iPhone sx) Operating System (iOS 13.5)   My Question or Issue don't like button missing from discover weekly
  • VMG1
  • Regular
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Listening to songs by 1 artist but across many albums

Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...

  • Casual Listener
  • Hello,  I do a lot of offline listening as I don't want to use a lot of data.  I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist.  My question is...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

[iOS] Final song in Queue shows as blank Space

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...

  • Visitor
  • I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

  • Casual Listener
  • Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.  
  • buzzcut
  • Casual Listener
  • 3865 Views
  • 7 replies
  • 0 likes
  • Help
  • 3865 Views
  • 7 replies
  • 0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

  • Newbie
  •   Plan Premium Country Israel Device IPhone Xs  Operating System iOS 13.5   My Question or Issue When going to the queue and changing the song order using the drag handles t...
  • AdamDamon
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • bug
  • 479 Views
  • 1 replies
  • 0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

  • Visitor
  • Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...
  • Xenia
  • Moderator
  • 682 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 682 Views
  • 1 replies
  • 0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

  • Visitor
  • So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

  • Regular
  • The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile.   Fix this!
  • Highway190
  • Regular
  • 1207 Views
  • 5 replies
  • 0 likes
  • iOS
    Other
  • 1207 Views
  • 5 replies
  • 0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

  • Casual Listener
  • Plan Premium Device (iPhone XS) Operating System (iOS 13)   My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
  • afiqzudinhadi
  • Casual Listener
  • 782 Views
  • 5 replies
  • 0 likes
  • 782 Views
  • 5 replies
  • 0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

  • Regular
  • Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1   My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
  • Onewave
  • Roadie
  • 773 Views
  • 3 replies
  • 0 likes
  • 773 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1   My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...
  • jbonacci-ca
  • Casual Listener
  • 2166 Views
  • 4 replies
  • 0 likes
  • 2166 Views
  • 4 replies
  • 0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

  • Casual Listener
  • Plan Premium Country AT   Device iPad Operating System iOS 13.5   My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...
  • yk5-k_59oarsq
  • Casual Listener
  • 372 Views
  • 1 replies
  • 1 likes
  • 372 Views
  • 1 replies
  • 1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

  • Regular
  • Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs?   Isn't the limit 10k?
  • MattSuda
  • Spotify Star
  • 993 Views
  • 7 replies
  • 0 likes
  • 993 Views
  • 7 replies
  • 0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

  • Visitor
  • So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable.   I switched to Spotify as a result. I was loving it UNTIL I ...
  • MattSuda
  • Spotify Star
  • 914 Views
  • 1 replies
  • 5 likes
  • App & Features
  • 914 Views
  • 1 replies
  • 5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

  • Regular
  • Plan Premium Country Uk   Device iPod touch 6th Generation  Operating System Latest update   My Question or Issue Hi,   This has been happening since the last couple o...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

  • Regular
  • Hello,   i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...
  • WoogieDasKamel
  • Regular
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Superuser Contribution Opening Spotify stops casting to Chromecast

PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...

  • Regular
  • Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2   My Question or Issue Since the last update of Spotify, I encounter the following issue: ...
  • Grant_NC
  • Casual Listener
  • 4859 Views
  • 14 replies
  • 15 likes
  • 4859 Views
  • 14 replies
  • 15 likes

Superuser Contribution Why audio normalization lowers too much the volume? Please solve this

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...

  • Regular
  • I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization.   Is there something to do about it? Maybe a software update for improving ...
  • Highway190
  • Regular
  • 875 Views
  • 2 replies
  • 1 likes
  • 875 Views
  • 2 replies
  • 1 likes