Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52582 Views
16 replies
36 likes

52582 Views
16 replies
36 likes

Superuser Contribution Shuffle

PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueMy account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both my phone and computer. I signed out of everything and the issue persist...

blpattterson
Visitor
Plan Premium Country US Device iPhone 8 My Question or Issue My account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both...
2020-04-20 5:43:43 AM
2020-04-23 5:30:15 PM
clocksworth
Music Fan
504 Views
3 replies
1 likes

504 Views
3 replies
1 likes

Song stops in the middle of songs on my Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Flea5150
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-23 2:38:59 PM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

Superuser Contribution Constantly repeating songs and jumping to the top

(On an iPad)Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things:1. If I’m just playing it through in order, it keeps jumping back to the first song on the list, even if I’ve only gotten thre...

Ubtpixielox
Newbie
(On an iPad) Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things: 1. If I’m just playing it through in order, it keeps jumping back to th...
2020-04-22 5:33:26 AM
2020-04-23 12:05:00 PM
Ivan
Spotify Legend
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Playing One Song

I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS device which I’ve found really sucks to be honest, as a free member try...

WillowCarson
Visitor
I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS devic...
2020-04-23 11:15:23 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Superuser Contribution random shuffle selections

PlanPremiumCountryNZDeviceIphone XROperating SystemIOS My Question or IssueSince the last update on ios I am unable to play a playlist or album without being interrupted by a song from the new recommendations section under the Good Morning/afternoon ...

nzross
Casual Listener
Plan Premium Country NZ Device Iphone XR Operating System IOS My Question or Issue Since the last update on ios I am unable to play a playlist or album without being interrupted by a...
2020-04-21 4:51:56 AM
2020-04-23 5:07:51 AM
nzross
Casual Listener
577 Views
4 replies
0 likes

577 Views
4 replies
0 likes

Play/Pause button not changing the view on play

PlanPremiumCountrySpainDevice(iPhoneXR)Operating System(iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause icon.

ggarrofe
Visitor
Plan Premium Country Spain Device (iPhoneXR) Operating System (iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause...
2020-04-23 1:55:28 AM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

unable to unhide hidden songs

PlanFreeDeviceiPadOperating SystemiOS 10 My Question or IssueI have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and back in, refreshing the app, deleting the app and redownloading. How do...

sparklingknj
Visitor
Plan Free Device iPad Operating System iOS 10 My Question or Issue I have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and...
2020-04-22 8:12:57 PM
481 Views
0 replies
0 likes

481 Views
0 replies
0 likes

Downloaded albums stop playing after one song APRIL 2020

Plan PREMIUMCountry MEXICO Device iPhone 8Operating System Software version 13.4.1 My Question or Issue:This issue has been posted before, and closed as "fixed," but it is not. I can listen to my downloaded playlists offline just fine, but my downloa...

p68n2bkfl728m4p
Regular
Plan PREMIUM Country MEXICO Device iPhone 8 Operating System Software version 13.4.1 My Question or Issue: This issue has been posted before, and closed as "fixed," but it i...
2020-04-17 7:09:31 PM
2020-04-22 3:26:54 AM
Fukpunk
Visitor
1238 Views
5 replies
4 likes

1238 Views
5 replies
4 likes

Can't stream using cellular data

PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or IssueWhen I am not connected to wifi, Spotify will not stream music - will only play downloaded music. It gives a message that it is connecting or trying to connect. I have tr...

annoyed666
Casual Listener
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue When I am not connected to wifi, Spotify will not stream music - will only play ...
2020-04-21 11:27:52 PM
399 Views
0 replies
0 likes

399 Views
0 replies
0 likes

Missing artwork in songs imported from iTunes

Hi all,When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed?PlanPremiumCountryNetherlands Device(iPhone 11 Pro, Macbook Pro )Operating System(iOS...

katlobanova
Casual Listener
Hi all, When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed? Plan Premium Country Nether...
2020-04-21 7:13:26 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

I'm not able to reinstall Spotify on my iPad 4

hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Stored said me that "Spotify - music and podcast is no...

chiararaumann
Visitor
hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Sto...
2020-04-21 5:19:16 PM
393 Views
0 replies
0 likes

393 Views
0 replies
0 likes

No edit playlist button

For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whenever I close the app. Is this happening to anyone ...

kittycisgod
Newbie
For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whe...
2020-04-21 4:37:17 PM
398 Views
0 replies
1 likes

398 Views
0 replies
1 likes

Offline albums still not queueing after DELETING MY WHOLE ACCOUNT per CS request for troublehooting

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYep, despite Spotify saying this is fixed it absolutely is NOT. Customer service just had me delete my whole account and it is still happening. For the love of god, stop...

nocomply65
Gig Goer
Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1 My Question or Issue Yep, despite Spotify saying this is fixed it absolutely is NOT. Customer servic...
2020-04-18 7:55:31 PM
2020-04-21 3:56:03 PM
adamamericana
Music Fan
455 Views
2 replies
1 likes

455 Views
2 replies
1 likes

Deleted Playlist after restart since version.50

PlanFPremiumCountryGermanyDeviceiPhone XR, iPad 5Operating SystemiOS 12, iOS 13 My Question or IssueSince Version 8.5.50 is my Playlist deleted after a restart from Spotify. The last title will be played and then I must search the last title in the a...

Nobody-2003
Newbie
Plan FPremium Country Germany Device iPhone XR, iPad 5 Operating System iOS 12, iOS 13 My Question or Issue Since Version 8.5.50 is my Playlist deleted after a restart from Spot...
2020-04-21 12:48:57 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Solved!! Spotify app update

Ive noticed that everyone has an updated interface of Spotify where it has "good morning" ...etc but my app hasn't updated even though it has been out for a while. Im using my phones latest software and have the newest app version.PlanPremiumCountryU...

user-removed
Visitor
Ive noticed that everyone has an updated interface of Spotify where it has "good morning" ...etc but my app hasn't updated even though it has been out for a while. Im using my phones latest software ...
2020-04-21 5:58:01 AM
2020-04-21 9:57:59 AM
Billy-J
Spotify Star
661 Views
1 replies
0 likes

661 Views
1 replies
0 likes

Solved!!Superuser Contribution Search inside a playlist?

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1My Question or Issue How do I search for a song in a playlist? Please tell me this is not ANOTHER basic and necessary feature Spotify lacks or has removed. Seriously, this is getti...

Nightflyre9
Music Fan
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.4.1 My Question or Issue How do I search for a song in a playlist? Please tell me this is not ANOTHER basic ...
2020-04-20 9:21:53 AM
2020-04-21 8:04:42 AM
Mario
Spotify Legend
593 Views
3 replies
0 likes

593 Views
3 replies
0 likes

Exits playlist after one song and starts playing queue

PlanPremiumCountrySingaporeDeviceiPhone11ProOperating SystemiOS 13.3.1 My Question or IssueEver since downloading the latest spotify update (8.5.53.996), I am only able to play one song in a playlist before spotify "exits" the playlist and starts pla...

Russeet
Visitor
Plan Premium Country Singapore Device iPhone11Pro Operating System iOS 13.3.1 My Question or Issue Ever since downloading the latest spotify update (8.5.53.996), I am only able to pl...
2020-04-21 5:33:45 AM
483 Views
0 replies
0 likes
queue

483 Views
0 replies
0 likes

There is a bug that makes it difficult to sort the queue (video)

PlanPremiumCountrySpainDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1 My Question or IssueI have been an iPhone user since January, and since I installed Spotify I have always had this bug when ordering the queue. I leave you a video:

imsoldee
Casual Listener
Plan Premium Country Spain Device iPhone 11 Pro Max Operating System iOS 13.3.1 My Question or Issue I have been an iPhone user since January, and since I installed Spotify I have al...
2020-04-13 3:32:04 AM
2020-04-21 2:18:02 AM
imsoldee
Casual Listener
507 Views
2 replies
0 likes

507 Views
2 replies
0 likes

Solved!!Superuser Contribution Premium - Discover Weekly - Where is 'Repeat' Button?

Hi all, I switch back and forth between the Desktop and iOS clients of Spotify Premium, and I listen to my Discover Weekly on repeat a lot. While I can easily do that on desktop, I can't on iOS. I have to manually restart my playlist, because I can't...

dcmaia
Casual Listener
Hi all, I switch back and forth between the Desktop and iOS clients of Spotify Premium, and I listen to my Discover Weekly on repeat a lot. While I can easily do that on desktop, I ...
2020-04-10 12:42:23 AM
2020-04-20 8:34:24 PM
dcmaia
Casual Listener
1028 Views
4 replies
0 likes

1028 Views
4 replies
0 likes

Solved!!Superuser Contribution Songs Disappear when Moved or Added

PlanPremiumCountryNorthern IrelandDeviceiPhone 8 My Question or IssueWhenever I move songs or add songs to my`up next’ they disappear??

Megan31
Casual Listener
Plan Premium Country Northern Ireland Device iPhone 8 My Question or Issue Whenever I move songs or add songs to my `up next’ they disappear??
2020-04-12 7:59:52 PM
2020-04-20 2:57:37 AM
Megan31
Casual Listener
570 Views
2 replies
0 likes
disappearing songs

570 Views
2 replies
0 likes

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