Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76267 Views
16 replies
37 likes

76267 Views
16 replies
37 likes

Superuser Contribution Help with My iOS App (Account joined with Facebook)

First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium account in Colombia. When I first joined Spotify, it was through F...

AleColombia8
Visitor
First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium accoun...
2020-05-16 8:10:07 PM
2020-05-18 10:41:43 AM
Elena
Moderator
701 Views
1 replies
0 likes

701 Views
1 replies
0 likes

Spotify connect jumps to chromecast bult-in

Good morning, PlanPremiumCountryFranceDeviceiPad mini 2 (2015)Operating SystemiOS 12.4.6 My Question or Issue I have recently experienced trouble when using Spotify connect: during listening, if the app wakes up on my controling device (iPad) my netw...

LeGauth
Casual Listener
Good morning, Plan Premium Country France Device iPad mini 2 (2015) Operating System iOS 12.4.6 My Question or Issue I have recently experienced trouble when using S...
2020-04-30 12:13:32 AM
2020-05-17 8:33:39 PM
g0-gcwyb0_hpw
Newbie
2478 Views
4 replies
1 likes

2478 Views
4 replies
1 likes

Superuser Contribution Custom playlists ignore my songs and play random songs

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?

russ_stein
Casual Listener
My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?
2020-05-15 12:28:45 PM
2020-05-17 3:48:44 PM
Elena
Moderator
753 Views
1 replies
0 likes
shuffle

753 Views
1 replies
0 likes

Superuser Contribution Keeps leaving my playlist

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in to no avail. premiumiPhone 8Australia Device(iPhon...

Rustyho
Newbie
Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in...
2020-05-17 7:05:53 AM
2020-05-17 9:10:51 AM
Ivan
Spotify Legend
489 Views
1 replies
1 likes

489 Views
1 replies
1 likes

Can't hear feedback sounds

PlanPremium DeviceiPhone XS with bluetooth headphones RHA TrueConnect Operating SystemiOS 13.3.1 My Question or IssueFeedback sounds are enabled in my settings but don't play (they should play when I skip track, pause / play), no matter if I'm using ...

ascorbique
Newbie
Plan Premium Device iPhone XS with bluetooth headphones RHA TrueConnect Operating System iOS 13.3.1 My Question or Issue Feedback sounds are enabled in my settings but ...
2020-05-12 11:33:43 AM
2020-05-16 6:29:15 AM
Baboofei
Casual Listener
1060 Views
1 replies
2 likes

1060 Views
1 replies
2 likes

Music Stops When An Ad Pops Up and Won't Play After

PlanFreeCountryU.S.A.DeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueEvery time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop randomly and when I open my iPhone to see what is happening, a pop up ad wit...

nbeebs2251
Visitor
Plan Free Country U.S.A. Device iPhone 8 Operating System iOS 13.4.1 My Question or Issue Every time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop ...
2020-05-15 5:44:47 PM
651 Views
0 replies
0 likes
AD Locks Spotify
Ad stops music

651 Views
0 replies
0 likes

Volume gap not smooth when listening in headset

I listen Spotify on my Sony MDR-XB950N1 headset.The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowest ranges, the differences in volume when adjusting the buttons on phone/headse...

kwoonfai1
Casual Listener
I listen Spotify on my Sony MDR-XB950N1 headset. The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowes...
2020-05-15 2:20:13 PM
451 Views
0 replies
0 likes
volume

451 Views
0 replies
0 likes

Playlist Cover Image

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!!tysm !!

lovgia01
Visitor
in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!! tysm !!
2020-05-15 2:34:45 AM
2020-05-15 3:38:21 AM
Billy-J
Spotify Star
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Spotify music should stop while using other apps

PlanFree/PremiumCountry Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi there, I just recently switched from android to iOS (from galaxy s8 to iPhone XR)...

Sarahbelara
Visitor
Plan Free/Premium Country Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2020-05-14 10:23:09 AM
2020-05-15 3:21:43 AM
Billy-J
Spotify Star
928 Views
1 replies
0 likes

928 Views
1 replies
0 likes

random music keeps on playing after turning off autoplay, HOW DO I DISABLE IT

PlanFreeCountryCanadaDeviceiPhone xsOperating SystemiOS 13 My Question or Issuerandom songs keep on playing even after I turned off autoplay

user-removed
Visitor
Plan Free Country Canada Device iPhone xs Operating System iOS 13 My Question or Issue random songs keep on playing even after I turned off autoplay
2020-05-13 11:48:51 PM
2020-05-14 1:29:58 PM
Emilia_8
Community Legend
2920 Views
4 replies
0 likes

2920 Views
4 replies
0 likes

Solved!!Superuser Contribution IOS Spotify App doesn't show Sonos speaker

Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to select. When i use the Mac App everything is fine. When i´m using the...

Flip1979
Casual Listener
Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to ...
2019-10-07 7:15:40 PM
2020-05-14 11:26:36 AM
real_mangocurry
Visitor
7807 Views
15 replies
2 likes

7807 Views
15 replies
2 likes

Adding music to spotify

I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log out! What am I not doing? I’ve tried this on s10+, ip...

Emmacw
Visitor
I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log ou...
2020-05-12 1:11:11 PM
2020-05-13 6:33:50 PM
Onewave
Roadie
604 Views
2 replies
0 likes

604 Views
2 replies
0 likes

Cannot start a playlist

PlanPremiumCountryUnited KingdomDeviceiPhone Xs Operating SystemiOS 13.3.1 My Question or IssueI’ve recently joined Spotify but I cannot start a playlist, nothing happens when I click on create a playlist and I’ve also tried it via going on a song an...

Mel198046
Newbie
Plan Premium Country United Kingdom Device iPhone Xs Operating System iOS 13.3.1 My Question or Issue I’ve recently joined Spotify but I cannot start a playlist, nothing happen...
2020-05-13 4:43:41 AM
2020-05-13 5:56:06 PM
Onewave
Roadie
425 Views
2 replies
0 likes

425 Views
2 replies
0 likes

Hide song feature

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don’t love the new “Hide song” feature and how it’s where the “add to playlist” option used...

diana990
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don’t...
2020-05-12 10:49:56 PM
2020-05-13 5:48:31 PM
Onewave
Roadie
543 Views
2 replies
0 likes

543 Views
2 replies
0 likes

iphone 11 play problem

Plan freeFree/PremiumCountry usa Deviceiphone 11 pro max Operating Systemios 13.4,1 My Question or IssueNew to spotify. Searched for Harry Belafonte at Carnegie Hall and downloaded using my PC. I can select and play any song on my PC. When I use my i...

putzerbill
Visitor
Plan free Free/Premium Country usa Device iphone 11 pro max Operating System ios 13.4,1 My Question or Issue New to spotify. Searched for Harry Belafon...
2020-05-13 5:23:34 PM
2020-05-13 5:37:52 PM
Onewave
Roadie
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

Local File Music Not Found on Mobile

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueI tried adding some songs I had downloaded on my computer to my Spotify account and it worked on my computer, but the songs didn't show up on my phone. I made ...

gto512
Regular
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.2 My Question or Issue I tried adding some songs I had downloaded on my computer to my Spotify account and...
2019-03-29 6:03:24 AM
2020-05-13 1:21:01 PM
Bittencourt
Spotify Star
2895 Views
13 replies
0 likes

2895 Views
13 replies
0 likes

I cannot see the names of the people who added songs to my collaborative playlist.

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating Systemwhatever the most up-to-date IOS is My Question or Issuei can’t see the names of the other people who have added to my collaborative playlist. my name shows up on the songs i have added, b...

coladul
Visitor
Plan Premium Country United States Device iPhone 11 Operating System whatever the most up-to-date IOS is My Question or Issue i can’t see the names of the other people who have added...
2020-05-13 9:36:21 AM
2020-05-13 1:14:25 PM
AdamDamon
Spotify Star
924 Views
1 replies
0 likes

924 Views
1 replies
0 likes

In 2020, somebody wants to sell me his ipod touch 4g 32 gb, i'd be able to install the Spotify app?

PlanPremiumCountryPeru Device(iPod Touch 4g 32 gb)Operating System(iOS 6.1.6) My Question or IssueI'm using Premium. And I have an LG FB166 suitable for Ipods (with the old 30-pin) and no bluetooth. My only chance is giving an opportunity with an ipo...

jlmercado
Gig Goer
Plan Premium Country Peru Device (iPod Touch 4g 32 gb) Operating System (iOS 6.1.6) My Question or Issue I'm using Premium. And I have an LG FB166 suitable for ...
2020-05-13 5:13:58 AM
2020-05-13 10:55:43 AM
Onewave
Roadie
708 Views
1 replies
0 likes
Apps
ipod touch
iPod touch 4th Gen

708 Views
1 replies
0 likes

Solved!! My Spotify only plays Kelly Clarkson

PremiumCanadaiPhone 7 iOS 13.3.1 I can play one song I choose, but then any song after that is by Kelly Clarkson. This happens when I’m in one of my playlists or picking random songs. If it hit “next” I get more Kelly Clarkson. If I hit “back” I get ...

amywoods
Casual Listener
Premium Canada iPhone 7 iOS 13.3.1 I can play one song I choose, but then any song after that is by Kelly Clarkson. This happens when I’m in one of my playlists or picking random so...
2020-04-29 12:50:20 AM
2020-05-13 10:52:59 AM
Billy-J
Spotify Star
819 Views
3 replies
0 likes

819 Views
3 replies
0 likes

Skipping Songs From One Album

Plan - FamilyFree/Premium - PremiumCountry - United States Device - iPhone XROperating System- iOS 10 My Question or Issue - Why does it randomly skip every song from a Steven Universe album? My phone’s not glitchy so I don’t think it’s that.

Goobalooba
Visitor
Plan - Family Free/Premium - Premium Country - United States Device - iPhone XR Operating System- iOS 10 My Question or Issue - Why does it randomly skip every song from a Steven...
2020-05-13 10:25:03 AM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

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