Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70926 Views
16 replies
37 likes

70926 Views
16 replies
37 likes

If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

Plan - FreeCountry - CanadaDevice - iPod Touch 6th GenerationOperating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you enable crossfade (most noticeable on the 6 second or 12 second option)

UniqueUnicode
Casual Listener
Plan - Free Country - Canada Device - iPod Touch 6th Generation Operating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you ...
2020-04-29 2:01:50 AM
2020-05-03 6:26:56 AM
UniqueUnicode
Casual Listener
467 Views
2 replies
1 likes

467 Views
2 replies
1 likes

Can't share songs via Spotify iMessage app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemIOS 12.4.6 My Question or IssueWhen ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Sometimes, the Spotify icon will show, but the search bar and my recent songs ne...

Dersheen
Visitor
Plan Premium Country USA Device iPhone 6s Operating System IOS 12.4.6 My Question or Issue When ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Some...
2020-04-15 5:41:48 PM
2020-05-02 8:34:40 PM
tiftich
Casual Listener
4501 Views
1 replies
3 likes
iMessage
iphone

4501 Views
1 replies
3 likes

The shuffle feature is enabled but only shuffling things in the Queue! Issue on mobile

PlanPremiumDeviceiPhone 11My Question or IssueWhen shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue.I've had spotify premium for a few years and never had this issue before but...

someshannon
Visitor
Plan Premium Device iPhone 11 My Question or Issue When shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue. I...
2020-05-02 8:03:07 AM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

(CarPlay) Previous Track Broken

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSimilar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay-previous-song/m-p/4859603#M118191), the previous button used to function as expecte...

mrsmith_
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3 My Question or Issue Similar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay...
2020-05-01 11:15:16 AM
2020-05-01 11:00:13 PM
Kishan2
Music Fan
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

No Like or Dislike for Discover Weekly

PlanPremiumCountryUSADeviceiPhone 6s My Question or IssueThe like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as well as from the app entirely. On desktop everything is fine but recently on mobi...

taylorlives
Newbie
Plan Premium Country USA Device iPhone 6s My Question or Issue The like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as w...
2020-05-01 8:40:24 PM
451 Views
0 replies
10 likes

451 Views
0 replies
10 likes

Local files, windows to iOS

I’m on a windows laptop with latest version of Spotify And windows installed, and an iPhone XR with the latest os installed and Spotify installed. so I’m able to get my local files on my laptop, put them in a new playlist and ‘download’ them on my ...

Damadeira
Visitor
I’m on a windows laptop with latest version of Spotify And windows installed, and an iPhone XR with the latest os installed and Spotify installed. so I’m able to get my local files...
2020-05-01 6:44:28 PM
2020-05-01 7:30:36 PM
-Kyan-
Composer
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Artists Appears on

Premium account that I use daily. It was shocking to see that the Artists appears on section had disappeared. It was a great way to see new songs that artists are on, since some artists are not as publicized on features. Thank you,Martin Device(iPhon...

Mborys13
Visitor
Premium account that I use daily. It was shocking to see that the Artists appears on section had disappeared. It was a great way to see new songs that artists are on, since some artists are not as pu...
2020-05-01 3:30:54 PM
328 Views
0 replies
2 likes

328 Views
0 replies
2 likes

Bluetooth Music drops when i type on fb messenger

Music listening deviceBeo play H9i -Bluetooth PlanFreeCountryCH DeviceIPhone Xos updated My Question or Issue While i listen to music i used fb messenger only for text chat. Then music volume and quality drops. As soon as i closed the messenger app, ...

Dlahiru
Visitor
Music listening device Beo play H9i -Bluetooth Plan Free Country CH Device IPhone X os updated My Question or Issue While i listen to music i used fb messeng...
2020-05-01 1:47:39 PM
485 Views
0 replies
0 likes

485 Views
0 replies
0 likes

Non-Local Thumbnails Don't Show Up On Apple CarPlay Since 8.5.47

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSince Spotify 8.5.47, the thumbnails don't appear for non-locally downloaded tracks in CarPlay. To clarify: downloaded files show the proper thumbnails, but while b...

mrsmith_
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3 My Question or Issue Since Spotify 8.5.47, the thumbnails don't appear for non-locally downlo...
2020-05-01 11:12:49 AM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

Where am I supposed to adjust the speed of the podcast on IOS-IPAD (Screenshot)

(Speed?

Arthur30
Visitor
( Speed?
2020-05-01 10:38:51 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Music randomly pauses on iPhone 7

My Spotify randomly pauses after listening to music for a half hour or so, when it pauses I have to reopen the app to unpause it and the song that pauses will restart from the beginning.PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 13.4.1 My Qu...

Izzyrmin
Regular
My Spotify randomly pauses after listening to music for a half hour or so, when it pauses I have to reopen the app to unpause it and the song that pauses will restart from the beginning. Plan Free ...
2020-05-01 9:11:54 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Music not playing

PlanPremiumCountryUS DeviceiPhone XS Operating SystemiOS 10 My Question or Issue I currently have an issue with streaming my music to my spotify enabled device (an alarm clock that is internet connected). If i look in my recently played music in spot...

Johnnyyyy20
Visitor
Plan Premium Country US Device iPhone XS Operating System iOS 10 My Question or Issue I currently have an issue with streaming my music to my spotify enabled ...
2020-05-01 5:52:24 AM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

iPhone iOS no queue button

Plan - FreeCountry - USADevice - iPhone 11Operating System - 13.3.1 My Question or IssueI've deleted and downloaded the Spotify app and still no queue. I tried to make the switch to Spotify, but no queue is a deal breaker!

Aceldama
Casual Listener
Plan - Free Country - USA Device - iPhone 11 Operating System - 13.3.1 My Question or Issue I've deleted and downloaded the Spotify app and still no queue. I tried to make the...
2020-05-01 3:26:09 AM
2020-05-01 5:40:04 AM
Aceldama
Casual Listener
261 Views
2 replies
0 likes

261 Views
2 replies
0 likes

I can’t delete unsync’d songs

Hello,I have a few songs that are not synced and I’m encountering some troubles when trying to delete them.Basically I click on “...”, then click on “No more like”, and then the songs disappears and the app tells me “the song has been removed from yo...

andreags4
Music Fan
Hello, I have a few songs that are not synced and I’m encountering some troubles when trying to delete them. Basically I click on “...”, then click on “No more like”, and then the songs disappears ...
2020-05-01 3:33:02 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

10 second forward and rewind broken since Feb

PlanPremiumCountryUSADeviceIphone XOperating SystemIOS 13.3.1 My Question or IssueHello, Ever since Feb. the 10 second rewind and forward has been completely **bleep** up when using carplay. It would end of skipping random amount and never 10 seconds...

Kishan2
Music Fan
Plan Premium Country USA Device Iphone X Operating System IOS 13.3.1 My Question or Issue Hello, Ever since Feb. the 10 second rewind and forward has been completely **bleep...
2020-05-01 2:56:47 AM
839 Views
0 replies
0 likes

839 Views
0 replies
0 likes

Superuser Contribution Configure main green play button to play an album in sequential order?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just signed up with Spotify Premium and use it on an iPad with iOS 13. I'm surprised to fin...

sftobos
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
2020-04-26 3:54:02 PM
2020-05-01 2:35:12 AM
clocksworth
Music Fan
1632 Views
6 replies
5 likes

1632 Views
6 replies
5 likes

My account skips songs randomly and then plays a song I’ve never heard from an unknown playlist

It’s been a week since my account has been skipping songs and then played one from a playlist I’be never heard or liked. Also my account has added some playlist I’ve never heard to liked ones. don’t know what to do, please help me! PlanPremiumCountry...

t2u_1-675igb8
Newbie
It’s been a week since my account has been skipping songs and then played one from a playlist I’be never heard or liked. Also my account has added some playlist I’ve never heard to liked ones. ...
2020-04-27 3:17:36 AM
2020-04-30 8:15:50 PM
Billy-J
Spotify Star
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Can't block songs after upgrading to Premium

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 13.4.1 My Question or IssueSince upgrading to Premium, I have lost the ability to completely block a song from ever playing. Not "hide song from playlist," but completely block the...

bigjoe21
Visitor
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 13.4.1 My Question or Issue Since upgrading to Premium, I have lost the ability to completely block a son...
2020-04-29 8:10:31 AM
2020-04-30 3:01:07 PM
Chuck-25
Casual Listener
833 Views
1 replies
2 likes
Block
block song
hide song

833 Views
1 replies
2 likes

I don't see the Back button on some albums

PlanFree(Not confirmed for premium plan)CountryJapanDeviceiPhone 8(JP)Operating SystemiOS13.4.1(Release) & iOS13.4.5(Public Beta)My Question or IssueThe back button does not appear in "Global Top 50" and "Japan Top 50" accessible from the iOS Spotify...

Sj-jp
Casual Listener
Plan Free(Not confirmed for premium plan) Country Japan Device iPhone 8(JP) Operating System iOS13.4.1(Release) & iOS13.4.5(Public Beta) My Question or Issue The back button does not app...
2020-04-29 3:54:36 PM
2020-04-30 2:59:56 PM
Sj-jp
Casual Listener
383 Views
2 replies
0 likes

383 Views
2 replies
0 likes

Cannot view lyrics

PlanPremiumCountryIndonesiaDeviceiPhone XR Operating SystemiOS 13.4.1 My Question or IssueHi! I’ve seen a couple of my friends who also uses Spotify are able to see lyrics. Unfortunately, I don’t have the option. My friend (who also lives in Indonesi...

enelrad
Visitor
Plan Premium Country Indonesia Device iPhone XR Operating System iOS 13.4.1 My Question or Issue Hi! I’ve seen a couple of my friends who also uses Spotify are able to see lyri...
2020-04-26 9:33:25 PM
2020-04-29 7:35:41 PM
Loxer
Community Legend
990 Views
1 replies
0 likes
lyrics
songs

990 Views
1 replies
0 likes

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