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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69961 Views
  • 16 replies
  • 37 likes
  • 69961 Views
  • 16 replies
  • 37 likes

Changing Device

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again. Should this be the case? I think not. It should just transfer and continue playing as if I hadn’t changed device. Please ...

  • Gig Goer
  • When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again.  Should this be the case? I think not. It should just transfer a...
  • PrettyMuchSwiss
  • Composer
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Files are invisible, but I can listen to them still

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I pressed shuffle play on the album, and songs other...

  • Visitor
  • This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Local Files Disappearing from Spotify

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song names of the files slightly in order to get them to ...

  • Casual Listener
  • So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song n...
  • DragonWarrior20
  • Visitor
  • 4047 Views
  • 11 replies
  • 6 likes
  • 4047 Views
  • 11 replies
  • 6 likes

Superuser Contribution Student Discount payement in app

PlanPremium (Student)CountrySwitzerlandDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey!I had a question, because I got a gift card in the Apple App Store, and I wanted to know if it was possible to pay the Student subscription with the ...

  • Visitor
  • Plan Premium (Student) Country Switzerland Device iPhone SE Operating System iOS 10   My Question or Issue Hey! I had a question, because I got a gift card in the Apple App Store, and...
  • Xenia
  • Moderator
  • 599 Views
  • 2 replies
  • 0 likes
  • in app payement
    iOS
    Payement
  • 599 Views
  • 2 replies
  • 0 likes

Imported song not showing up on Iphone

PlanPremiumCountryUSADeviceIPHONE XS MAXOperating SystemIOS 13.3.1 My Question or IssueI imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iphone. Everything is at its latest version. SO what's the issue?

  • Visitor
  • Plan Premium Country USA Device IPHONE XS MAX Operating System IOS 13.3.1   My Question or Issue I imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iph...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Profile Username

PlanPremium FamilyCountryUS Device(iPhone X)Operating System My Question or IssueI'm new to the community so i'm sure this question and answer is out there somewhere....I just don't have time to keep searching. Why is it not possible to change our us...

  • Visitor
  • Plan Premium Family Country US     Device (iPhone X) Operating System   My Question or Issue I'm new to the community so i'm sure this question and answer is out there somew...
  • Emilia_8
  • Community Legend
  • 392 Views
  • 1 replies
  • 1 likes
  • 392 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle Icon on Iphone IOS 13.3.1

Premium Familyakd1961Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

  • Newbie
  • Premium Family akd1961 Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working
  • Mario
  • Spotify Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audi Metadeta Transition

I recently transitioned from a 2016 to 2018 Audi A4. On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the artist, track, run time, album, etc. On the new 2018 Audi, it do...

  • Casual Listener
  • I recently transitioned from a 2016 to 2018 Audi A4.   On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the arti...
  • mschinis1
  • Newbie
  • 934 Views
  • 2 replies
  • 2 likes
  • audi
  • 934 Views
  • 2 replies
  • 2 likes

Solved!! [iOS] UI controls missing after Canvas video

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13 My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause controls to disapear for songs without a canvas video. To reproduce just play a son...

  • Regular
  • Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause contr...
  • Petya
  • Community Legend
  • 1738 Views
  • 10 replies
  • 2 likes
  • iOS
  • 1738 Views
  • 10 replies
  • 2 likes

Superuser Contribution Songs will skip after pausing and playing

PlanFreeCountryunited statesDeviceiPhone 8 plusOperating Systemios 13.3My Question or Issuewhenever i pause a song, from manually doing it or another app pausing it to listen to its audio, the song will skip over to the next song in the queue almost ...

  • Casual Listener
  • Plan Free Country united states Device iPhone 8 plus Operating System ios 13.3 My Question or Issue whenever i pause a song, from manually doing it or another app pausing it to listen to its...
  • rrobxl
  • Casual Listener
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify family

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, saying we are not robots, and when I hit the submit b...

  • Regular
  • I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, sa...
  • Nulmer
  • Regular
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

CarPlay previous song

When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. Which to my mind is counter intuitive and pointless....

  • Newbie
  • When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. W...
  • Kishan2
  • Music Fan
  • 1728 Views
  • 4 replies
  • 1 likes
  • Carplay
    previous track
    rewind
  • 1728 Views
  • 4 replies
  • 1 likes

Feature Request: Make local file synching work

PlanPremiumCountry DeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe Synch between desktop and device is really buggy, and only sometimes work and other times doesn't. My devices are on the same network, my desktop is via a wire and my...

  • Newbie
  • Plan Premium Country   Device iPhone 8 Operating System Windows 10   My Question or Issue The Synch between desktop and device is really buggy, and only sometimes work and other t...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song in BMW 2014 3-series. (Bluetooth)

Hello. I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I did not have this issue on my android device.. This is really ...

  • Newbie
  • Hello.   I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I di...
  • Mario
  • Spotify Legend
  • 1514 Views
  • 2 replies
  • 2 likes
  • 1514 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify crashes from background mode

FreeUSAiPhone X iOS 13.3.1 When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and the screen goes off, then after re-enabling the screen or clicking on the headph...

  • Visitor
  •   Free USA iPhone X  iOS 13.3.1   When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and t...
  • Ivan
  • Spotify Legend
  • 2950 Views
  • 1 replies
  • 0 likes
  • 2950 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some Local Files Not Syncing, While Some Are

PlanPremiumCountrySweden/Canada DeviceiPhone 6SOperating SystemiOS 10 My Question or IssueLocal files from my desktop (Windows 10) can be added to Spotify, but only some are able to sync and download to my iPhone. It doesn't appear to be based on any...

  • Casual Listener
  • Plan Premium Country Sweden/Canada   Device iPhone 6S Operating System iOS 10   My Question or Issue Local files from my desktop (Windows 10) can be added to Spotify, but only so...
  • massheton
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Lag in reproduction in one of my devices

PlanPremiumCountryItalyDeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueI have 2 iphone: an old iPhone5 and a iPhone SE.On the SE, connected in BT in my car, the music lag, play a song with many interruption. On the same car I use also t...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone SE Operating System iOS 13.3.1   My Question or Issue I have 2 iphone: an old iPhone5 and a iPhone SE. On the SE, connected in BT in my car, t...
  • Tubaz
  • Casual Listener
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Solved!! spotify videos never working

PlanpremiumCountryirelandDeviceiphone 7+ Macbook AirOperating Systemlatest updates for apple products My Question or Issuespotify videos has never worked for my account, even when they were first announced. many of my friends have the videos on their...

  • Casual Listener
  • Plan premium Country ireland Device iphone 7+ Macbook Air Operating System latest updates for apple products    My Question or Issue spotify videos has never worked for my account...
  • Johnnyjames
  • Visitor
  • 21757 Views
  • 4 replies
  • 1 likes
  • spotify videos not working
  • 21757 Views
  • 4 replies
  • 1 likes