Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63756 Views
16 replies
37 likes

63756 Views
16 replies
37 likes

Superuser Contribution Cannot get local files to download onto iphone

I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the arow symbol doesn't go away from my local files but...

sydneyxellen
Casual Listener
I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the ...
2019-05-01 3:22:08 PM
2020-02-13 2:38:56 PM
Ivan
Spotify Legend
1382 Views
7 replies
2 likes

1382 Views
7 replies
2 likes

Solved!!Superuser Contribution Sporify starts playing a song when i shut off my phone

PlanPremiumCountry DeviceiPhone xOperating SystemiOS 12 My Question or IssueWhen i have Spotify open on my phone and turn the phone off, IT starts playing a song.

Vebjornwoldmo
Casual Listener
Plan Premium Country Device iPhone x Operating System iOS 12 My Question or Issue When i have Spotify open on my phone and turn the phone off, IT starts playing a song.
2019-04-05 4:44:49 PM
2020-02-13 1:30:14 PM
Ivan
Spotify Legend
6216 Views
6 replies
3 likes

6216 Views
6 replies
3 likes

Can no longer use Spotify in the car due to skipping issue

Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and the next and the next and can't be stopped. The onl...

Cottonbean
Casual Listener
Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and ...
2020-02-03 2:41:35 PM
2020-02-13 12:42:42 PM
Cottonbean
Casual Listener
1179 Views
1 replies
0 likes
Car
iphone
skipping

1179 Views
1 replies
0 likes

Solved!! Playlist incomplete on Ford Sync

Plan Premium FamilyCountry ItalyDeviceIphone 7Operating SystemOS 13.3.1SYNC version3.3 Hi! I created a playlist containing 49 music tracks. From mobile and desktop I see all the songs but when I connect the cable phone to my car, the number 49 is dis...

matteo86
Casual Listener
Plan Premium Family Country Italy Device Iphone 7 Operating System OS 13.3.1 SYNC version 3.3 Hi! I created a playlist containing 49 music tracks. F...
2020-02-11 9:42:26 AM
2020-02-13 10:52:32 AM
matteo86
Casual Listener
1562 Views
2 replies
0 likes

1562 Views
2 replies
0 likes

Solved!! new playlist created

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how could that have happened. any suggestions on how this could have...

sofiaasdfghjkl
Visitor
took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how c...
2020-02-13 1:05:43 AM
2020-02-13 9:43:48 AM
Maxim
Spotify Star
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Explicit Content Feature Missing IPAD

PlanPremiumCountryCanadaDeviceIPAD 2Operating SystemiOS 9.3.5 My Question or IssueI removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Content. I followed the other suggestions on the other questions but still is m...

windandfire
Visitor
Plan Premium Country Canada Device IPAD 2 Operating System iOS 9.3.5 My Question or Issue I removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Con...
2020-02-12 9:12:11 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Syncing Local Files to iPhone

PlanPremium (family)CountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS My Question or IssueSo I am having trouble syncing my downloaded songs from my desktop to my mobile device. I have the folder connected to my Spotify and have the download...

Robbie95
Casual Listener
Plan Premium (family) Country United States Device iPhone 11 Pro Operating System iOS My Question or Issue So I am having trouble syncing my downloaded songs from my desktop to my mo...
2020-02-12 7:12:22 PM
2020-02-12 7:19:08 PM
Robbie95
Casual Listener
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Unable to change volume in app

Iphone x My Question or Issuecasting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have to use the updown volume rocker or the shortcut from swipe down menu.https:/...

Jobes1234
Visitor
Iphone x My Question or Issue casting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have...
2020-02-12 6:16:06 PM
428 Views
0 replies
0 likes

428 Views
0 replies
0 likes

Where did the dislike button go??

Plan: PremiumCountry: United StatesDevice: iPhone XROperating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, and now I have no apparent way to tell Spotify that I hate certain songs. Th...

Cerylidae1552
Visitor
Plan: Premium Country: United States Device: iPhone XR Operating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, an...
2020-02-12 5:48:01 PM
2020-02-12 6:02:46 PM
Emilia_8
Community Legend
401 Views
1 replies
1 likes

401 Views
1 replies
1 likes

[iPhone 8] ANR when User entered shared by Discord options and slightly drag down on a screen

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 13.3, Spotify ver.8.5.40.252 My Question or IssueUser wanted to share album by Discord option. While scrolling through available servers to share User flicked down on space between popupe shar...

andrewbvstard
Casual Listener
Plan Premium Country Poland Device iPhone 8 Operating System iOS 13.3, Spotify ver.8.5.40.252 My Question or Issue User wanted to share album by Discord option. While scrolling throu...
2020-01-17 9:06:50 AM
2020-02-12 2:51:02 PM
andrewbvstard
Casual Listener
737 Views
1 replies
0 likes

737 Views
1 replies
0 likes

Superuser Contribution Hidden songs

Plan: FreeCountry: USDevice: iPhone XROperating System: iOS 13.3My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the songs back, I removed these songs from myliked playlist so I could...

Alicia329w
Visitor
Plan: Free Country: US Device: iPhone XR Operating System: iOS 13.3 My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the so...
2020-02-02 5:53:11 AM
2020-02-12 10:22:02 AM
Xenia
Moderator
682 Views
1 replies
0 likes

682 Views
1 replies
0 likes

Hi I having this issue I’m playing Spotify Premium in my iphone 8 connected to a Bose Mini II Soundl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

jogelito69
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-11 5:03:43 PM
2020-02-12 2:30:23 AM
Billy-J
Spotify Star
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Solved!!Superuser Contribution iPhone storage location of downloaded playlists?

Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XS MaxOperating System(iOS 13 My Question or IssueIs this...

REckert21
Visitor
Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device i...
2020-02-06 6:32:24 PM
2020-02-11 3:45:54 PM
Xenia
Moderator
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Superuser Contribution Local files won't play on iPhone 11

Plan: PremiumCountry: UK Device(iPhone 11)Operating System(iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old phone (iPhone 6) although sometimes I had to kickstart the process by playing a loca...

RaquelFernandes
Casual Listener
Plan: Premium Country: UK Device (iPhone 11) Operating System (iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old ph...
2020-02-08 9:18:21 PM
2020-02-11 10:48:36 AM
Xenia
Moderator
1054 Views
1 replies
0 likes

1054 Views
1 replies
0 likes

No shuffle button, repeat button, or queue button on iPad

PlanPremiumCountryGBDeviceiPad Pro Operating SystemiPadOS 13.1.2My Question or IssueFor some reason this newest version of Spotify doesn't have the shuffle button, repeat button or the queue button. The music plays just fine, and I can still add thin...

alluim
Newbie
Plan Premium Country GB Device iPad Pro Operating System iPadOS 13.1.2 My Question or Issue For some reason this newest version of Spotify doesn't have the shuffle button, repeat butto...
2019-10-07 7:54:24 PM
2020-02-11 3:33:52 AM
djblackhook
Newbie
4494 Views
5 replies
5 likes

4494 Views
5 replies
5 likes

Sound quaility difference between Iphone App & Deskrop with Airplay

Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, with less definition especially in the high end. The desktop sound...

gvw82
Casual Listener
Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, ...
2019-07-14 10:24:31 AM
2020-02-10 11:52:12 AM
Onewave
Roadie
1919 Views
4 replies
1 likes

1919 Views
4 replies
1 likes

on or offline

when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. But then what happens after 30 days? Is there an aut...

boettge
Casual Listener
when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. B...
2020-02-09 3:37:03 PM
2020-02-10 5:57:42 AM
Billy-J
Spotify Star
472 Views
1 replies
0 likes
ds

472 Views
1 replies
0 likes

Superuser Contribution Songs not showing for some artists.

PlanPremiumCountryUKDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1My Question or IssueMy issue is that some albums that I have saved to my library are entirely blank upon opening them. This issue doesn't allow me to listen to the music I'd like to...

SamAdams194
Casual Listener
Plan Premium Country UK Device iPhone 11 Pro Max Operating System iOS 13.3.1 My Question or Issue My issue is that some albums that I have saved to my library are entirely blank upon openi...
2020-02-06 11:27:03 PM
2020-02-09 11:51:28 PM
SamAdams194
Casual Listener
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

Search by Song (make mobile as in desktop)

PlanPremiumCountryTurkeyDevice(iPhone 8Operating System(iOS 10) My Question or IssueWhen you make a search in songs (say "Sarabande") in desktop, you might like to start listenin to the list of the search-result (as if it's a playlist). However when ...

tanolturkoglu
Newbie
Plan Premium Country Turkey Device (iPhone 8 Operating System (iOS 10) My Question or Issue When you make a search in songs (say "Sarabande") in desktop, you might like to start list...
2020-02-09 8:49:01 PM
365 Views
0 replies
0 likes
Search

365 Views
0 replies
0 likes

Update 8.5.42.1040 Causes inadvertent deletions

The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first time I opened the app after updating while at the gym. I'...

Ben_McD314
Regular
The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first t...
2020-02-09 5:02:47 PM
586 Views
0 replies
0 likes
liked
Update
UPDATE MALFUNCTION

586 Views
0 replies
0 likes

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