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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69369 Views
  • 16 replies
  • 37 likes
  • 69369 Views
  • 16 replies
  • 37 likes

Superuser Contribution how to sync my spotify local files to my ipad

PlanPremiumCountryUSADeviceiPhone 6sOperating System(iOS 10 My Question or IssueNo matter what I try, I can't get my iPhone to sync local files from my laptop. Every post I've seen about this issue is way out of date. I also do not have cell service ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 6s Operating System (iOS 10   My Question or Issue No matter what I try, I can't get my iPhone to sync local files from my laptop. Every post I'v...
  • Btothek
  • Visitor
  • 3277 Views
  • 7 replies
  • 0 likes
  • 3277 Views
  • 7 replies
  • 0 likes

Carplay doesn't update podcast list

PlanFreeCountryUSDeviceiPhone 10SMaxOperating SystemiOS 13.3.1 My Question or IssuePodcasts aren't downloading automatically, but thats not the real problem here. When I then manually download them, if my phone is already connected to Carplay the lis...

  • Visitor
  •   Plan Free Country US Device iPhone 10SMax Operating System iOS 13.3.1   My Question or Issue Podcasts aren't downloading automatically, but thats not the real problem here. Whe...
  • 964 Views
  • 0 replies
  • 1 likes
  • 964 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution IPad won’t allow shuffle , press shuffle icon and it changes to pause

I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle instead the icon becomes a pause icon. Please has any...

  • Regular
  • I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle in...
  • Dene111
  • Regular
  • 4641 Views
  • 17 replies
  • 0 likes
  • 4641 Views
  • 17 replies
  • 0 likes

Podcast function Mac and Iphone app

Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new podcast episodes in my Mac app so bad to find and on...

  • Regular
  • Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new p...
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes

Solved!! iPhone Hijacked by Amazon Echo

I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Echo and ask it to play something on Spotify and it w...

  • Casual Listener
  • I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Ec...
  • Eccohawk
  • Newbie
  • 3103 Views
  • 8 replies
  • 0 likes
  • 3103 Views
  • 8 replies
  • 0 likes

Solved!! What happened to the iPhone app dislike button???

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS My Question or IssueWhat happened to the iPhone app dislike button??? One of your last updates removed the dislike button. How am I supposed to tailor my music to my tastes now? Skipping a track d...

  • Visitor
  • Plan Premium Country US Device iPhone 8 Operating System iOS    My Question or Issue What happened to the iPhone app dislike button??? One of your last updates removed the dislike...
  • Emilia_8
  • Community Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS missing button to share in Instagram

As you can see from the attached screenshot, I cannot share songs on Instagram anymore.The Spotify app as the Instagram one, are both updated.How can I solve this issue?thanks, Caterina PlanFreeCountry Italy DeviceiPhone 7

  • Newbie
  • As you can see from the attached screenshot, I cannot share songs on Instagram anymore. The Spotify app as the Instagram one, are both updated. How can I solve this issue? thanks,    C...
  • Mario
  • Spotify Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution App won't stay on playlist.

When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist. PlanPremiumCountryUSADeviceiPhone 11 Pro Max My Question or IssueWhen a song from a playlist is finished, the iOS app starts a new s...

  • Newbie
  • When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist.   Plan Premium Country USA Device iPhone 11 Pro Max   My Quest...
  • Ivan
  • Spotify Legend
  • 1612 Views
  • 1 replies
  • 0 likes
  • 1612 Views
  • 1 replies
  • 0 likes

App causes car bluetooth to disconnect when switching songs

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.3.1Spotify Version8.5.45.529 My Question or IssueI just got a new car, and I’m trying to use Spotify over bluetooth. The problem I’m running into is every few songs, when a new song starts, m...

  • Newbie
  • Plan Premium Country USA Device iPhone 6s Operating System iOS 13.3.1 Spotify Version 8.5.45.529   My Question or Issue I just got a new car, and I’m trying to use Spotify over bl...
  • 592 Views
  • 0 replies
  • 0 likes
  • 592 Views
  • 0 replies
  • 0 likes

Song name on car is not in sync with actual song

There are several topics with the same issue but none of them were fixed... I´m kind of annoyed. Since almost 2 years I´m streaming songs via bluetooth to my car and almost everything works fine, but the song information is out of sync. If you select...

  • Visitor
  • There are several topics with the same issue but none of them were fixed... I´m kind of annoyed. Since almost 2 years I´m streaming songs via bluetooth to my car and almost everything works fine, but...
  • 645 Views
  • 0 replies
  • 0 likes
  • 645 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Folders Still on Phone

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12 My Question or IssueI deleted the folders from a playlist on my desktop. Yet it is still on my phone. Why hasn’t it removed?

  • Newbie
  •   PlanPremium Country USA   Device iPhone X Operating System iOS 12   My Question or Issue I deleted the folders from a playlist on my desktop. Yet it is still on my phone. ...
  • Ivan
  • Spotify Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Solved!! Log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had an accidental premium subscription purchase refunded but have also had my account ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle

Plan: PremiumCountry: GermanyDevice: iPhone 11My Question or Issue:Dear Community and developers,Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen?

  • Casual Listener
  • Plan: Premium Country: Germany Device: iPhone 11 My Question or Issue: Dear Community and developers, Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen? &...
  • OviiiOne
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Spotify Connect Not working on Marantz Receivers (intermittent status sound)

Why aren't you guys not supporting Marantz Receivers anymore? Please include your support for Marantz receivers. Is the main reason I purchase my receiver. I can't afford to spend another 2k on a receiver because it doesn't support spotify. Please oh...

  • Casual Listener
  • Why aren't you guys not supporting Marantz Receivers anymore?  Please include your support for Marantz receivers.  Is the main reason I purchase my receiver. I can't afford to spend another...
  • 506 Views
  • 0 replies
  • 6 likes
  • 506 Views
  • 0 replies
  • 6 likes

Account Log Out

PlanFree/PremiumCountry Cyprus Hey guys,I would like to disconnect my acounts but, I Iost the device that I had them on, also I dont't remember any username , any email address or their passwords. I asked the spotify stuff for help, but then they tol...

  • Visitor
  • Plan Free/Premium Country Cyprus  Hey guys,I would like to disconnect my acounts but, I Iost the device  that I had them on, also I dont't remember any username , any email address or th...
  • Billy-J
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

account

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free trial and wanted to cancel it. help me pls Device(iPho...

  • Visitor
  • practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free tri...
  • Emilia_8
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Airpods keep jumping to a random song

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even heard of this song before and I wasn’t even near my pho...

  • Casual Listener
  • I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even hear...
  • Ink_85
  • Visitor
  • 8057 Views
  • 11 replies
  • 3 likes
  • 8057 Views
  • 11 replies
  • 3 likes

Superuser Contribution Who is using my account..?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I log in to Spotify, I find all sort of music in my history and loads of **bleep** sugge...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • Mario
  • Spotify Legend
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify lag/stutter when auto-scrolling in a playlist

Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper part of the screen) in a playlist with more than 1...

  • Roadie
  • Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper...
  • Ivan
  • Spotify Legend
  • 2565 Views
  • 7 replies
  • 0 likes
  • 2565 Views
  • 7 replies
  • 0 likes

Superuser Contribution Las canciones se cambian solas, no solicito los cambios de musica, aparecen artistas que no conozco

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mario
  • Spotify Legend
  • 1574 Views
  • 1 replies
  • 0 likes
  • 1574 Views
  • 1 replies
  • 0 likes