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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69408 Views
  • 16 replies
  • 37 likes
  • 69408 Views
  • 16 replies
  • 37 likes

playlist says it's downloaded but will only play the 15-20 latest songs downloaded offline

PlanPremiumCountryUSDeviceiphone 6s plusOperating Systemolder iOS idkMy Question or IssueMy iphone has 16gb and it often says I'm running out of storage. I have premium and i have two playlists downloaded. One of them i recently downloaded like a wee...

  • Visitor
  • Plan Premium Country US Device iphone 6s plus Operating System older iOS idk My Question or Issue My iphone has 16gb and it often says I'm running out of storage. I have premium and i have t...
  • Loxer
  • Community Legend
  • 1753 Views
  • 1 replies
  • 0 likes
  • nonr
  • 1753 Views
  • 1 replies
  • 0 likes

WhatsApp Voice and Facebook Videos

I have following problem:When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seconds. I have to close Spotify then complete, then it w...

  • Newbie
  • I have following problem: When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seco...
  • josesainous
  • Visitor
  • 665 Views
  • 2 replies
  • 1 likes
  • 665 Views
  • 2 replies
  • 1 likes

iPhone 8 app crash

When I listen music, app suddenly closes it self and phone becomes very hot. I saw this issue with WiFi and cellular data. I deleted the app but it didn’t work. Even if iOS and the app are updated for latest version. 24.01.2020

  • Visitor
  • When I listen music, app suddenly closes it self and phone becomes very hot. I saw this issue  with WiFi and cellular data. I deleted the app but it didn’t work. Even if iOS and the app are...
  • Loxer
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Playlists radio like/dislike

Plan:PremiumCountry:USA Device: iPhone 11 Pro MaxOperating: iOS 13.3.1 Why can’t I dislike a song to not have it play in a playlist radio station anymore? On my android there's still the option to dislike a particular song, but on iOS I can’t find th...

  • Visitor
  • Plan:Premium Country:USA    Device: iPhone 11 Pro Max Operating: iOS 13.3.1   Why can’t I dislike a song to not have it play in a playlist radio station anymore?  On my and...
  • 326 Views
  • 0 replies
  • 3 likes
  • 326 Views
  • 0 replies
  • 3 likes

No hide/heart button for playlist radios

PlanPremium CountryUSA DeviceiPhone 8 Operating System13.3 (17C54) Spotify Version8.5.42.1040 My Question or IssueThe hide this song/ button has disappeared from my playlist radios, I've tried restarting my phone, re-downloading Spotify, and logging ...

  • Visitor
  • Plan Premium   Country USA   Device iPhone 8   Operating System 13.3 (17C54)   Spotify Version 8.5.42.1040   My Question or Issue The hide this song/🚫 button...
  • Emilia_8
  • Community Legend
  • 954 Views
  • 3 replies
  • 0 likes
  • 954 Views
  • 3 replies
  • 0 likes

[iOS] Ford play over AUX (USB) Cable problem

PlanPremium DeviceiPhone 7+, iPhone 11 PlusOperating SystemLatest (13.3.1)Spotify Version with problem My Question or IssueA few updates ago, there was a problem with the music playing on the car radio (connected by AUX / USB cable).The first song pl...

  • Visitor
  • Plan Premium   Device iPhone 7+, iPhone 11 Plus Operating System Latest (13.3.1) Spotify Version with problem   My Question or Issue A few updates ago, there was a problem with th...
  • 870 Views
  • 0 replies
  • 3 likes
  • 870 Views
  • 0 replies
  • 3 likes

Heart button in “Liked Songs” auto playlist is redundant

The new update added a heart button next to each track in the “liked songs” playlist. This is a redundant and unnecessary. It causes me to accidentally remove songs because it is so close to the elipsis menu button. Keep it simple like before and rem...

  • Casual Listener
  • The new update added a heart button next to each track in the “liked songs” playlist. This is a redundant and unnecessary. It causes me to accidentally remove songs because it is so close to the elip...
  • 1990 Views
  • 0 replies
  • 1 likes
  • 1990 Views
  • 0 replies
  • 1 likes

Remove like button from playlist page

Out of nowhere, on the playlist homepage, there is a like button showing up. It’s caused the album name to show on the playlist page. How can I get rid of the button and see album name instead?

  • Visitor
  • Out of nowhere, on the playlist homepage, there is a like button showing up. It’s caused the album name to show on the playlist page. How can I get rid of the button and see album name instead?
  • 381 Views
  • 0 replies
  • 1 likes
  • 381 Views
  • 0 replies
  • 1 likes

Can't Play Certain Song, Shows it's added to playlist

PremiumUnited States Device iPhone XSMaxOperating System iOS 13 My Question or IssueI tried to play the song Holding You Close by Ryan Pulford Josh Le Tissier Remix and it won't play on my phone or computer. I added it to my playlist and it shows it'...

  • Visitor
  • Premium United States   Device iPhone XSMax Operating System iOS 13   My Question or Issue I tried to play the song Holding You Close by Ryan Pulford Josh Le Tissier Remix and it won...
  • Sharkfan1
  • Visitor
  • 640 Views
  • 1 replies
  • 0 likes
  • iphone
    Playlist issues
  • 640 Views
  • 1 replies
  • 0 likes

[iOS/Carplay] Bug: Select playlist in 'Recently played' opens different playlist

Plan: PremiumiOS: 13.3Spotify: 8.5.42.1040 Today morning on CarPlay I went to tab 'Recently played' and clicked/selected an album and Spotify opened a playlist from my 'Recently played' list. As I remember it was the playlist once above. However the ...

  • Music Fan
  • Plan: Premium iOS: 13.3 Spotify: 8.5.42.1040   Today morning on CarPlay I went to tab 'Recently played' and clicked/selected an album and Spotify opened a playlist from my 'Recently played' ...
  • matanacle
  • Visitor
  • 698 Views
  • 1 replies
  • 1 likes
  • 698 Views
  • 1 replies
  • 1 likes

Spotify connects to unknown devices and starts new playlists

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueHi!While I'm listening songs with the AirPods, suddenly Spotify changes playlists and connect to unknown devices (as shown in the files attached). Obviously when it happ...

  • Visitor
  • Plan Premium Country Italy Device iPhone 11 Operating System iOS 13   My Question or Issue Hi! While I'm listening songs with the AirPods, suddenly Spotify changes playlists and conne...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Superuser Contribution « disable flight mode to access data » each time I want to stay offline

PlanPremium CountryAccount open in France but moved all over the world DeviceHappens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry. Operating SystemiOS 13.3.1 but happens for more than 2 years My Question or Issue...

  • Visitor
  •   Plan Premium   Country Account open in France but moved all over the world ✈️ Device Happens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry.&nbsp...
  • Mario
  • Spotify Legend
  • 837 Views
  • 1 replies
  • 0 likes
  • flight mode
    Premium
  • 837 Views
  • 1 replies
  • 0 likes

Solved!! Blank albums and artist pages are missing some parts

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 13 My Question or Issuesome albums look like that and some artist pages are missing „popular songs” section. Started happening yesterday, without any update. What should I do?

  • Gig Goer
  • Plan Premium Country Poland Device iPhone X Operating System iOS 13   My Question or Issue some albums look like that and some artist pages are missing „popular songs” section. Start...
  • Bittencourt
  • Spotify Star
  • 1069 Views
  • 3 replies
  • 0 likes
  • 1069 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify iPhone app will not stop playing new age jam even when I select another song

Gawd, I feel like someone is playing a cruel trick on me! Every time I open the Spotify app on my iphone it immediately starts playing some new age hippy jam by some artist called Hienpuicakiiis who I've never heard of and definitely didn't select on...

  • Visitor
  • Gawd, I feel like someone is playing a cruel trick on me! Every time I open the Spotify app on my iphone it immediately starts playing some new age hippy jam by some artist called Hienpuicakiiis who ...
  • Mario
  • Spotify Legend
  • 702 Views
  • 1 replies
  • 0 likes
  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episodes are gone

Hello, I have a podcast about nursing. I could see all my episodes but most of them are gone right now.I am wondering if there is any option to have them back and post them all again.Thank you,TessPlanPremiumCountry DeviceIphoneOperating System(iOS 1...

  • Visitor
  • Hello,   I have a podcast about nursing. I could see all my episodes but most of them are gone right now. I am wondering if there is any option to have them back and post them all again. Tha...
  • Mario
  • Spotify Legend
  • 632 Views
  • 1 replies
  • 0 likes
  • podcast
  • 632 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify stopped working on my iphone

PlanPremiumCountrySwitzerlandDeviceIphone 7Operating SystemIOS 13.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 iphones 7, both with the same version of IOSSpotify works on one but not the otherI also have an Ipad with the sa...

  • Casual Listener
  • Plan Premium Country Switzerland Device Iphone 7 Operating System IOS 13.3     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have 2 iphones 7, both...
  • Mario
  • Spotify Legend
  • 1393 Views
  • 5 replies
  • 0 likes
  • 1393 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music randomly stops - Iphone 7 | iOS 13.3.1 | Family plan

Hello, I hope someone can help with this problem:My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it. I've already tried the following suggestion found on the community: - clearing cache- lo...

  • Visitor
  • Hello, I hope someone can help with this problem: My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it.   I've already tried the fol...
  • Mario
  • Spotify Legend
  • 1136 Views
  • 1 replies
  • 0 likes
  • music
    problem
    stops
  • 1136 Views
  • 1 replies
  • 0 likes

[CarPlay] Play direction is opposite to the sorting direction

So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turns out, it starts playing songs in the opposite dire...

  • Casual Listener
  • So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turn...
  • 716 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 716 Views
  • 0 replies
  • 1 likes

Solved!! Spotify app is being closed automatically on iOs

PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOs 13.2.3 Output DeviceKenwood KTM BT204 (Car Radio) My Question or Issue So my Spotify app keeps shutting itself off when i am listening to music in my car. I enter my car, start the motor, th...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 6s Operating System iOs 13.2.3  Output Device Kenwood KTM BT204 (Car Radio)   My Question or Issue   So my Spotify app k...
  • Bakery
  • Casual Listener
  • 28138 Views
  • 6 replies
  • 0 likes
  • 28138 Views
  • 6 replies
  • 0 likes

Iphone XS Max Stuck in Spotify

Hello, My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone calls me the phone just vibrates but nothing comes up. I up...

  • Newbie
  • Hello,   My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone...
  • Bittencourt
  • Spotify Star
  • 1008 Views
  • 1 replies
  • 0 likes
  • 1008 Views
  • 1 replies
  • 0 likes